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Aptive Environmental

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9.0

Overall Score

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Srikanth Alapati Princeton, NJ

They did Good service for controlling pests… I really appreciate the hard work/commitment they are doing

2 years ago

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Marilyn Benish

Very professional. He answered our questions and did a wonderful job. He sent pictures of what he did.

2 years ago

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simon li Plano, TX

Roy checked details and sprayed very thoroughly. Only thing that I wish is that they can treat the mosquito as well.

2 years ago

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Kirstin Meloro

The technician, Kenny, was friendly and thorough! He did a great job explaining everything. Thank you Kenny!

2 years ago

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John Masters Houston, TX

Darren was excellent. His communication was terrific letting us know when he was arriving. He explained the process.

2 years ago

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Bobby Romance

Tara did a great job treating our home and yard and removing cob webs and wasp nests…. Outstanding service!

2 years ago

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Pat

Zach did an excellent job and explained everything he was doing. We really appreciate you for taking care of our home

2 years ago

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Michael G Washington, DC

Justin our tech did a great job. He also was able to provide information for a bug problem we were having.

2 years ago

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Alex Perea

David was great! Really informative and took his time to make sure we don’t see any crazy bugs around our home!

2 years ago

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Jack Helmers Charlotte, NC

The sales representative and service technician were extremely kind and we saw a huge decrease in bug activity.

3 years ago

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Jose Izarpate Woodland Hills, CA

Sergio S! Was on time and very professional! Arrived in a timely manner and very thorough during his inspection.

3 years ago

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Kristen Broussard

Walter, my service technician, was great. He assessed areas that needed treatment and prepared areas to prevent pests.

3 years ago

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Robert C.

Jordan, our technician was a 10. He was prompt and professional and listened to what I needed taken care of.

3 years ago

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Barbara Mailliez Canoga Park, CA

Wonderful customer service. Mr. C was very professional and explained with detail what they were going to do.

3 years ago

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Terri Raridon Austin, TX

On time and on point! Andre was was friendly, professional, and thorough with quarterly treatment.

3 years ago

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Justin Guajardo Round Rock, TX

Raymond was very professional and courteous. He was very responsive and got the job done fairly quickly.

3 years ago

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Cindy Omaha, NE

The service tech was very helpful and ask questions, let me know when they arrived and completed the work

3 years ago

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Ahmed Richmond, TX

Be more professional. Because technician supposed to come for a service appointment but no call no show. I call aptive they promised me the technician will show up but nothing happened. That's why I canceled the whole service for ignoring a costumer like this.

3 years ago

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Jaqlyn Highberger Clinton Township, MI

They did an awesome job clearing webs and spraying everywhere. My tech, especially, was top notch!!!

3 years ago

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Sarah Audia White House, TN

Lionel is so professional and a pleasure to have treat our home. Very friendly, courteous and knowledgeable!

3 years ago

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Andrew Dibb Nashville, TN

On time. Good communication and great advice on catching voles even though it’s not part of their services.

3 years ago

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Manny Bernardo Miami, FL

Great company and the tech that came, Terrence was very professional yet personable. Have not been disappointed once!

3 years ago

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Paula Epstein Marlboro, NJ

Great service and great people operate Aptive. I always get pitches of all the outside areas attended to.

3 years ago

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Robert Oklahoma City, OK

They do what they said that they do and cover the entire yard and house and they let you know when they will be there

3 years ago

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Jan Davis East Stroudsburg, PA

Terrell was great! He sprayed every nook and cranny I didn’t think I had. Very happy with the service.

3 years ago

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doc2112 Lake in the Hills, IL

I have no idea how their services are however they have no problem sending "Sales associates" to my house at 10PM - when there's a sign on the door that says no solicitors. If this is how their sales tactics are, makes me wonder how their company works as a whole then.

3 years ago

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Bruce B Tulsa, OK

Tech was good and very helpful in explaining all the issues and helped us to understand our infestation

3 years ago

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Cathi Allen Salt Lake City, UT

Salesperson was misleading about costs and what first application would cover. Techs were again misleading about :1) what they actually did during the 15 minutes they were there (was told it would take them an hour! 2)They reported that I wouldn’t be charged for the service and yet, my credit card was charge one hour later.

3 years ago

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Rebecca Buchholz New York, NY

Masai was polite and completed everything I asked for. He also explained what he did at the end of the visit.

3 years ago

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Jeremy Atlanta, GA

Very professional and thorough. Good communication about when they will arrive and what they performed on each visit

3 years ago

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O the H Charlotte, NC

Professional, timely, knowledgeable and communicated well. Both Jared and Kevin were a dream to work with.

3 years ago

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Rich Rozwalka TX

Fast and courteous service. Technician was very knowledgeable and thorough. Sales was very presentable and pleasant.

3 years ago

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Raymond Chattanooga, TN

They always let me know ahead of time when they are going to show up. The technicians are very thorough and courteous.

3 years ago

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Amy San Antonio, TX

Yeah was friendly and informative. He sprayed all areas well. I’ve had techs in the past that have done lousy.

3 years ago

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Marci Elardo Chino Hills, CA

Discussed all of my concerns snd she was friendly and took care of everything with a beautiful smile.

3 years ago

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Gary Bowers Altamonte Springs, FL

What they don't tell you is that they do their quarterly services every 2 months to get more revenue from you. So if you want to have a true quarterly service, you will have to manage the schedule yourself and tell them no to their appointments.

3 years ago

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Christina Ramos Clermont, FL

Mario is wonderful. Always reminds me not to let my dog out for an hour after he’s done. He does a great job.

3 years ago

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John Spring, TX

David explained everything to me that he was going to do and was very clean and courteous throughout his visit here

3 years ago

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Dan Wallace Westerville, OH

24 hours after my treatment I’m still seeing bugs in the house. I am uncertain what to say at this point. I suggest you ask me again in a few days or a week.

3 years ago Edited July 28, 2022

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Leo Hidalgo Ontario, CA

Always punctual and professional ! I love Aptive because they pay attention to detail and the tech s are very nice.

3 years ago

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MegaLunchbox Austin, TX

Polite and professional service. Workers walked me through what they were doing and explained their process to me.

3 years ago

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Paige Keroack Havelock, NC

I liked everyone that I talked too. Gage and Taylor. Both were very professional. Did a good job on my house.

3 years ago

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Kevin k Washington, DC

Scott listened to my concerns and addressed them. He also located a wasp nest and took care of that too.

3 years ago

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Ken Trolenberg Miami, FL

Setup an appointment to retreat our yard and was given an appointment for Friday morning, Friday morning was a no show and I called the office and they informed me that it was scheduled between 1 and 5 pm at this point it was 2:30. It’s now 7:45 pm and no show and not a phone call either. Very poor service! Zero Stars was not an option!

3 years ago

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Judeine Binns Winter Garden, FL

My Service Tech, Raheem offered exemplary service. He was courteous, friendly, thorough, and knowledgeable!

3 years ago

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Jon A Stroudsburg, PA

He was very professional and knowledgeable. All the areas that were discussed in the consultation were treated.

3 years ago

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Kelly coelho Hoffman, NJ

the tecnician Omar service is outstanding, he is cordial and good listener. he cares for his customers.

3 years ago

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terranze clark Milwaukee, WI

I like the fact that the company sprays the outside of the house and place pest granules around the shrubs.

3 years ago

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Daybreak Fibers Brockton, MA

Always on time, professional and courteous. Reviews options for service and follows up with what they did

3 years ago

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Judi Davidson Haledon, NJ

The technician was excellent in helping me identify other areas of need in the house and treating accordingly

3 years ago