Name: Aptive Environmental
Rating: 4.7

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Ron Henderson, NV

Always thorough and considerate. Answers any questions we have and usually has great tips on how to keep our home critter free. Thanks...

5 years ago

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Glen Santee, CA

Technicians have been courteous and friendly.Since we began using Aptive’s services, about a year and a half ago, we have not had problems with ants or spiders or rodents.

5 years ago

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Pete Carola The Colony, TX

Tanner was super friendly, professional, and completed a thorough inspection and spray of the inside and outside of our house.

5 years ago

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Brian cole Brandon, FL

Very helpful about the bugs it kills and sprayed the whole house and outside to keep bugs from coming in very nice man answered all my questions

5 years ago

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Summer N Pittsburgh, PA

I have a terrible silverfish infestation. I called Aptive in between scheduled treatments and they came and treated again. Dane P was extremely thorough and professional.

5 years ago

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Oliver Grieb Hewitt, NJ

Llomar A came as promissed to our house and did a professional job - lets hope the ants and bugs are reduced soon. Thanks for your service!

5 years ago

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Breanna jackson

He was nice, but I asked if he could spray the backyard because they didn’t do it last time because if my dogs. He said he couldn’t because he had his next appt at 2:00. It was 1:20 when he started my house and finished at 1:30. He wasn’t even suppose to start until 1:30. He could have easily taken an extra 10 min to spray the back. I don’t like to make complaints but this just seemed lazy to me.

5 years ago

Reply from Aptive Environmental

We definitely want to make this right, Breanna. Please reach out to the local branch and schedule a free reservice. Thanks!

Jul. 12th, 2019

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Shirley Thomas Harker Heights, TX

I still see some eggs under the rim of the house ..on my cameras is saw a lot of spraying and she did knock down a few things ..still see a bees nest in the light post on the front porch.

5 years ago

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Michelle Mercer Island, WA

This last service the tech did to the eaves on the back of the house which are accessed by a deck from the interior. There are untouched webs there that were missed in the initial service.

5 years ago

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Gerald M. Walnut Creek, CA

The technician was very friendly and professional. I had a question about possible effects on my pet cat, and the technician answered promptly and was very reassuring.

5 years ago

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Mary E Mink Verona, WI

Pluses for knowledge, friendliness, timeliness and professionalism. Minuses for details of products being used and not disclosing 72-hour cancellation option.

5 years ago

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Ryan S Littleton, CO

Eli was very friendly. He provided information about what he saw. He completed his work quickly and I appreciated his shoe covers.

5 years ago

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Izzy Spring, TX

Spent 5-10 minutes tops!! Still have spiderwebs and spiders in my garage which was one of the troubled areas I told him about. Didn’t spray the second floor of my house. Asked him to let me know when he was finished so we can go over what he did. He didn’t and just left without letting me know.

5 years ago

Reply from Aptive Environmental

Genuinely sorry to hear we dropped the ball on this last visit, Izzy. Please feel free to reach out to your local branch office so that we can make sure you are taken care of. We definitely want to make this right!

Jul. 11th, 2019

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William H Pillow Powder Springs, GA

Antonia F has done an outstanding job answering any questions and proving valuable info as to type of treatment and result expectations.

5 years ago

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Monica Palmieri Coatesville, PA

Our technician did a great job. He was professional, answered all my questions and went above and beyond to solve our problem.

5 years ago

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Matthew Driggs Salt Lake City, UT

They are reasonably priced and good to work with. We had a problem with ants and they came right out and took care of it. So far so good.

5 years ago

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John Salvato Cherry Hill, NJ

One star is way too much. I have never written a review on anything. Just felt I had to send one out on the company. I did not see one improvement on my property. I actually think they were spray ant food. On a very cold and windy day in January they came to my house. Swept the windows for spiders. Those spiders aren’t stupid. They moved into the house. Anyway, got charged a $100 and change. It’s my own fault. Got a con job by a good salesman. This company is a scam. Only thing, didn’t see any of those White Walker Spiders in January.

5 years ago

Reply from Aptive Environmental

John, genuinely sorry to hear you haven't enjoyed our service. Please feel free to reach out to your local branch office so that we can make sure you are taken care of. We definitely want to make this right!

Apr. 17th, 2019

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Tami Thurgood Ogden, UT

I have enjoyed being a customer of Aptive Environmental. They do a great job keeping all the pests away. And if I have any concerns been quarterly visits…they will come to my house and take care of it for free!

2 years ago

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Emily D Herriman, UT

Aptive Is great for pest control! We had a vole problem and the bait box they gave us totally got rid of them. They’re always great about coming between services if needed.

2 years ago Edited January 17, 2022

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Susan DiMario Auburn Hills, MI

Eric is always professional but friendly, thorough, on time and have great communication with me as to what’s going on with my service. Eric is the best

2 years ago

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Matt Clark Nampa, ID

I worked with Aptive. As pest control goes they are good to work with. Definitely a top notch pest service. I love how all of their products are environmentally friendly and kid friendly.

2 years ago Edited November 18, 2021

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stevey shumway Orem, UT

I really felt that when using Aptive I got taken advantage of. The service wasn't always great and as the customer I felt that I was always rushed to get the job done. I think there are other better company's out there that provide better care of their customers.

4 years ago

Reply from Aptive Environmental

Thank you for taking the time to share your experience with us. We deeply regret that we have this impression with you. We can see that we have not lived up to your needs, or to our standards. Please consider opening a dialogue with us. We would love the opportunity to make things right.

Mar. 12th, 2020

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Fife32 Managua, MN

I love Aptive Environmental so much! My sells rep really took care of my individual house and I loved the price and the product. Would totally recommend to anyone!!

4 years ago

Reply from Aptive Environmental

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to have provided a service that makes you feel this way! :)

Mar. 12th, 2020

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Rick Austin, TX

They provide our pest control service. They do a great job with their regular maintenance. One time I found a wasp nest, they were out the next day to take care of it.

5 years ago

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ave Pleasant Grove, UT

Our experience with Aptive pest control was a positive one. The insects we once had were destroyed and we feel comfortable that we can be insect free. They also spray inside and outside so the pests are gone!

5 years ago

Reply from Aptive Environmental

Thanks for your review. Please let us know if there is anything more we can do for you!

Oct. 10th, 2019

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Jami Howell Farmington, UT

They are always willing to come back out and take care of anything they miss. I love how effective their products are and how they are friendly to pets and kids.

5 years ago

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Todd Porter

Awesome service!!! Felix was great. I give him an 11 out of 10!!!! Thank you!!

9 months ago

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amardeep kahlon Palm Coast, FL

Ryan was a great technician and did a great job - polite and courteous. Great service

9 months ago

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Gabi Adamo Calverton, NY

TJ was fabulous! So kind and understanding. Helped to tailor the service to my needs.

9 months ago

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Randy Zenzer

The technician that came to my house was great doing a great job and explaining everything!

9 months ago

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Edward Barbarito Caldwell, NJ

Great communication!! I always know proper work in proper fashion as it’s being done.

9 months ago

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Steven Grillo Lyndhurst, NJ

Gary, did a great job. He explained what he was doing today and went on with his work.

9 months ago

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Wendy Bennett

Felix was great! He listened to what I needed and provided thoughtful and informative advice.

9 months ago

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Rachel Spitaletta

Jason is Fantastic!!!!! Sent pics of everything he did! We are very pleased 😀

10 months ago

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Maria Otelia Costales Aberdeen, MD

Great service. I like the immediate feedback given by the technician. It's personalized.

10 months ago

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Sue Z Paramus, NJ

Felix, the technician, was on time & courteous. Did the service quickly & efficiently.

10 months ago

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Alicia Marini Bloom Somerset, NJ

Aptive technicians are always on time, friendly and responsive to any needs expressed.

10 months ago

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Joann Stutts Wayne, NJ

I appreciate the thorough job done by Felix when he is here to provide our regular service.

10 months ago

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James Roy Passaic, NJ

Winter treatments are a waste of money. I’m unfortunately locked into a contract. I would’ve liked service inside but I had no warning that the worker was on the way to the house.

11 months ago

Reply from Aptive Environmental

We're sorry to hear about your experience with our winter treatments and the lack of communication regarding your appointment. We understand how frustrating this can be. Please reach out to us at customersupport@goaptive.com so we can discuss your concerns and see how we can assist you. Thank you for sharing your feedback!

Sep. 23rd, 2024

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titus100x1 Landing, NJ

Aniya was great with both indoor and outdoor service and explaining what ti look for

11 months ago

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Chris C

Ver professional, my service tech’s name is Gary and informed me of the treatment he provided

11 months ago

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Donna Clifford New Milford, NJ

He was very professional and very nice and checked all the areas thoroughly. He was amazing.

11 months ago

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Beachhampton New Providence, NJ

Very happy with your employees . Knowledgeable & very nice. Ja’Merr was exceptional.

11 months ago

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Lisa Rinaldi Warren Township, NJ

The service provider was polite, very friendly, & explained everything he did. Wonderful service.

11 months ago

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Eric Santagato Westwood, NJ

Terrible. Didn’t replace any of the glue traps downstairs. Left all of the dead mice in my Basement. Called me 4 minutes before he actually showed up. I want to cancel my service

11 months ago

Reply from Aptive Environmental

We're sorry to hear about your experience and understand your frustration. It’s unacceptable that the glue traps weren't replaced and that you were given short notice about the visit. We want to help you with your request to cancel your service. Please reach out to us at customersupport@goaptive.com so we can assist you further. Thank you for your feedback.

Sep. 23rd, 2024

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George Tuan Morristown, NJ

Aptive’s service people are responsive and does a detailed job of keeping my home pest free.

11 months ago

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Ken Zubaty

Justin did a great job. I have been with Aptive for several years and very pleased with their service.

2 weeks ago

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Victor Snell

Technician does a great job of making me aware he is coming and what specific items I am seeing g or concerned about.

4 weeks ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear that the technician keeps you well-informed and addresses your specific concerns. If you need anything else, feel free to reach out!

Oct. 17th, 2024

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Hector Vega Miami, FL

I keep insisting that I don't need someone to come by every 2 weeks in the snow but it for some reason it isn't understood. The last time I accepted since the contract called for a visit every 3 months and I let the tech in to do the garage. Not happy that I wasn't notified until the day of the appointment

8 months ago

Reply from Aptive Environmental

thank you for your feedback. We understand how frustrating it can be when services don’t align with your needs, especially regarding scheduling during the winter months. We strive to communicate effectively and appreciate you bringing this to our attention.

Please reach out to us at customersupport@goaptive.com. We’d like to discuss your concerns further and see how we can better accommodate your preferences.

Sep. 23rd, 2024

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Christopher Smith Belleville, NJ

Yazzi did an absolutely amazing job when he attended my home. They were polite and very informative.

1 year ago