Name: Aptive Environmental
Rating: 2.5

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Pete Carola The Colony, TX

Tanner was super friendly, professional, and completed a thorough inspection and spray of the inside and outside of our house.

6 years ago

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Brian cole Brandon, FL

Very helpful about the bugs it kills and sprayed the whole house and outside to keep bugs from coming in very nice man answered all my questions

6 years ago

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Summer N Pittsburgh, PA

I have a terrible silverfish infestation. I called Aptive in between scheduled treatments and they came and treated again. Dane P was extremely thorough and professional.

6 years ago

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Oliver Grieb Hewitt, NJ

Llomar A came as promissed to our house and did a professional job - lets hope the ants and bugs are reduced soon. Thanks for your service!

6 years ago

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Breanna jackson

He was nice, but I asked if he could spray the backyard because they didn’t do it last time because if my dogs. He said he couldn’t because he had his next appt at 2:00. It was 1:20 when he started my house and finished at 1:30. He wasn’t even suppose to start until 1:30. He could have easily taken an extra 10 min to spray the back. I don’t like to make complaints but this just seemed lazy to me.

6 years ago

Reply from Aptive Environmental

We definitely want to make this right, Breanna. Please reach out to the local branch and schedule a free reservice. Thanks!

Jul. 12th, 2019

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Shirley Thomas Harker Heights, TX

I still see some eggs under the rim of the house ..on my cameras is saw a lot of spraying and she did knock down a few things ..still see a bees nest in the light post on the front porch.

6 years ago

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Michelle Mercer Island, WA

This last service the tech did to the eaves on the back of the house which are accessed by a deck from the interior. There are untouched webs there that were missed in the initial service.

6 years ago

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Gerald M. Walnut Creek, CA

The technician was very friendly and professional. I had a question about possible effects on my pet cat, and the technician answered promptly and was very reassuring.

6 years ago

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Mary E Mink Verona, WI

Pluses for knowledge, friendliness, timeliness and professionalism. Minuses for details of products being used and not disclosing 72-hour cancellation option.

6 years ago

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Ryan S Littleton, CO

Eli was very friendly. He provided information about what he saw. He completed his work quickly and I appreciated his shoe covers.

6 years ago

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Izzy Spring, TX

Spent 5-10 minutes tops!! Still have spiderwebs and spiders in my garage which was one of the troubled areas I told him about. Didn’t spray the second floor of my house. Asked him to let me know when he was finished so we can go over what he did. He didn’t and just left without letting me know.

6 years ago

Reply from Aptive Environmental

Genuinely sorry to hear we dropped the ball on this last visit, Izzy. Please feel free to reach out to your local branch office so that we can make sure you are taken care of. We definitely want to make this right!

Jul. 11th, 2019

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William H Pillow Powder Springs, GA

Antonia F has done an outstanding job answering any questions and proving valuable info as to type of treatment and result expectations.

6 years ago

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Monica Palmieri Coatesville, PA

Our technician did a great job. He was professional, answered all my questions and went above and beyond to solve our problem.

6 years ago

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Matthew Driggs Salt Lake City, UT

They are reasonably priced and good to work with. We had a problem with ants and they came right out and took care of it. So far so good.

6 years ago

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John Salvato Cherry Hill, NJ

One star is way too much. I have never written a review on anything. Just felt I had to send one out on the company. I did not see one improvement on my property. I actually think they were spray ant food. On a very cold and windy day in January they came to my house. Swept the windows for spiders. Those spiders aren’t stupid. They moved into the house. Anyway, got charged a $100 and change. It’s my own fault. Got a con job by a good salesman. This company is a scam. Only thing, didn’t see any of those White Walker Spiders in January.

6 years ago

Reply from Aptive Environmental

John, genuinely sorry to hear you haven't enjoyed our service. Please feel free to reach out to your local branch office so that we can make sure you are taken care of. We definitely want to make this right!

Apr. 17th, 2019

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Tami Thurgood Ogden, UT

I have enjoyed being a customer of Aptive Environmental. They do a great job keeping all the pests away. And if I have any concerns been quarterly visits…they will come to my house and take care of it for free!

4 years ago

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Emily D Herriman, UT

Aptive Is great for pest control! We had a vole problem and the bait box they gave us totally got rid of them. They’re always great about coming between services if needed.

4 years ago Edited January 17, 2022

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Susan DiMario Auburn Hills, MI

Eric is always professional but friendly, thorough, on time and have great communication with me as to what’s going on with my service. Eric is the best

4 years ago

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Matt Clark Nampa, ID

I worked with Aptive. As pest control goes they are good to work with. Definitely a top notch pest service. I love how all of their products are environmentally friendly and kid friendly.

4 years ago Edited November 18, 2021

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stevey shumway Orem, UT

I really felt that when using Aptive I got taken advantage of. The service wasn't always great and as the customer I felt that I was always rushed to get the job done. I think there are other better company's out there that provide better care of their customers.

6 years ago

Reply from Aptive Environmental

Thank you for taking the time to share your experience with us. We deeply regret that we have this impression with you. We can see that we have not lived up to your needs, or to our standards. Please consider opening a dialogue with us. We would love the opportunity to make things right.

Mar. 12th, 2020

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Fife32 Managua, MN

I love Aptive Environmental so much! My sells rep really took care of my individual house and I loved the price and the product. Would totally recommend to anyone!!

6 years ago

Reply from Aptive Environmental

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to have provided a service that makes you feel this way! :)

Mar. 12th, 2020

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Rick Austin, TX

They provide our pest control service. They do a great job with their regular maintenance. One time I found a wasp nest, they were out the next day to take care of it.

6 years ago

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ave Pleasant Grove, UT

Our experience with Aptive pest control was a positive one. The insects we once had were destroyed and we feel comfortable that we can be insect free. They also spray inside and outside so the pests are gone!

6 years ago

Reply from Aptive Environmental

Thanks for your review. Please let us know if there is anything more we can do for you!

Oct. 10th, 2019

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Jami Howell Farmington, UT

They are always willing to come back out and take care of anything they miss. I love how effective their products are and how they are friendly to pets and kids.

6 years ago

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Roy Joseph

They came out twice to get exterminate the yellow jackets and it did not work at all. I think they were just feeding the yellow jackets instead.

5 months ago

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fatma yilmaz

My server expert was very professional, he knows how to handle to pest. My overall opinion is 5/5.

7 months ago

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Russell Frohardt

Always very responsive and helpful. He made sure that we knew how long to wait to be safe with our young dog.

1 year ago

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Galen Rutledge

Travis was highly communicative, flexible to our needs, and quick to complete the job. He’s great.

1 year ago

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Michael Osborne

I appreciate the communication of the technician and his willingness to perform requested treatments.

1 year ago

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James Coker

Sasha was on time and very professional. Service was explained in detail and quickly Administered.

1 year ago

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Terra Brimberry

The adaptive team is always on time, communicates clearly and does a thorough job. Highly recommend!

1 year ago

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Pam Fleming

Technician was kind and courteous. He made Sure to access areas of potential concerns and problem areas

1 year ago

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Michael Quinn Sullivan

Aprive’s team is highly professional and courtesy. Eusebio has done a great job for us every time he visits!

1 year ago

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David Spinelli

The show when they say they will and do their job. Always ask if we need anything else done. Very easy to work with.

1 year ago

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Kelly Roloff

I really appreciate Omar reaching out to me. He took care of my concerns and extra for spider and snail season

1 year ago

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Yvonne Molina

Thank you so much for taking care of all of the pest that I do not like. I can not thank you enough.

1 year ago

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Jamie S.

Always great, speedy service! Been a customer since buying our house in February and we've never seen a bug inside.

1 year ago Edited January 30, 2025

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Eric Blume

The service professionals are great to work with. They deliver the service requested in an efficient and timely manner.

1 year ago

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Isabel Huerta Gazapo

I received very good service. The technician kept in touch with me and was flexible to adjust to my needs and schedule.

1 year ago

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Jennifer Fowler

Eusebio is my favorite tech. He always does what is expected on a visit and is super friendly and helpful.

1 year ago

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Megan Baker

The service is inconsistent because you never know if you’re going to get a good or bad pest control guy that day. Some are very thorough and professional while others are gone in less than 5 minutes. I’m unhappy considering I pay $162 per visit.

1 year ago

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Bob Johnston

Aptive consistently delivers quality service. I haven’t seen bugs since we started the service 3 years ago.

1 year ago

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lauraneville

Great technician and service! Cody was excellent! And the fact that there is a more environmentally friendly method to address pest control is so important.

1 year ago

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R Patterson

The technician, Andre, was professional, communicative and friendly! He was thorough with spraying my property.

1 year ago

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Paul Becker

Advance notice of arrival, questions about issues to solve, relatively easy to reschedule if needed.

1 year ago

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Annabel Schwochert

Moses V is very personable and thorough. It appears he cares about his work and the satisfaction of his customers.

1 year ago

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Shelly Hogan

My technician does not let me know ahead of time (24 hours) when they are arriving so I cannot unlock the gate for them to spray the backyard.

1 year ago

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William Dunn

Great as usual. No fuss service. Since I work from home, their methods always help. Price is fair and the frequency

1 year ago

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Ken Zubaty

Justin did a great job. I have been with Aptive for several years and very pleased with their service.

1 year ago

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Randi Smith

Great job! Let me know when on the way, and let me know what he did - with pictures. Excellent customer care!

1 year ago Edited December 23, 2024