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Turnbull Law Group

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7.8

Overall Score

LAST UPDATED: June 5th, 2023

Turnbull Law Group specializes in helping consumers resolve debt and defend against creditors.

The law firm provides attorney-represented debt negotiation in certain states. The minimum debt requirement is $12,000. For clients dealing with financial hardship, and who can make regular deposits into an account to pay for settlements, debt negotiation provides an alternative to bankruptcy.

The firm also provides bankruptcy representation, consumer litigation defense against creditors, and representation for clients dealing with abusive debt collection practices (FDCPA violations).

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The Good

  • Debt Negotiation Program
  • Clear and Simple Explanations
  • No Fees Charged Until After a Debt Is Settled

Debt Negotiation Program

Through Turnbull’s debt negotiation program, clients may be able to get out of debt faster than with other programs.

The benefits of enrolling into Turnbull’s program include the following:

  • Savings — clients may only pay a fraction of what they currently owe
  • Speed — clients can resolve their debt much faster than if they were making the monthly minimum payments
  • Affordability — the monthly deposit is usually less per month than the minimum payments

Turnbull’s attorney-represented program allows potential clients a free one-on-one consultation with an attorney before enrolling.

Additionally, clients will receive a licensed attorney to oversee their entire program and clients will have attorney representation if any of the creditors decide to use legal action to collect the debt.

Those who enroll in the program will make monthly deposits into an FDIC-insured Dedicated Account (owned and controlled by the client). As the funds begin accumulating, the law firm will then create a negotiation strategy based on the creditors and amount owed.

Regarding the negotiation strategy and available funds, Turnbull’s attorneys and negotiators will work directly with the creditors to reduce the amount owed. When an agreement is reached, the attorney will present it to their client for approval.

Once approved, funds in the Dedicated Account will be used to pay the creditors and Turnbull’s fees for that settlement. The process is continued until all debts are paid off.

Depending on the situation, the program can last anywhere between 24–48 months.

Clear and Simple Explanations

Turnbull’s website thoroughly explains debt negotiation, consumer litigation, and bankruptcy law in a clear and concise way that helps clear up any potential questions.

When it comes to legal issues, many people don’t fully understand their rights. This can lead to debt collectors and creditors taking advantage of the situation. Turnbull Law Group strives to help clients navigate the often-confusing world of legal services. The law firm helps clients make well-informed decisions and walks clients through the “jungle of legislation, procedural court requirements, and unexpected challenges.”

No Fees Charged Until After a Debt Is Settled

With debt negotiation, the law firm doesn’t get paid until the client accepts a settlement offer. Unlike other types of legal services, there are no up-front retainer fees with debt negotiation.

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The Bad

  • Limited Availability

Turnbull services are limited to the states in which their attorneys are licensed to operate. Its debt negotiation services are only available to consumers with $12,000 in debt, who are experiencing a financial hardship, and who can put money aside into a bank account to pay off settlements. To find out details about how debt negotiation works and if they qualify, consumers need to call a certified debt consultant to see if they qualify for the law firm’s services.

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The Bottom Line

Turnbull Law Group is a law firm and debt relief agency specializing in helping consumers deal with debt and creditors. The law firm’s website is a great source of information for people looking for information about bankruptcy, financial management, and debt relief. Turnbull focuses on serving consumers and business owners who are overwhelmed by the complexity of legal domains such as The Fair Debt Collection Practices Act (FDCPA), bankruptcy law, consumer protection law, and business law.

However, the law firm explains that the information on the site is not to be used as legal advice and may not always reflect current legal developments or variations of the law in different jurisdictions. It’s best to contact Turnbull Law Group directly to ensure its services are right for you.

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Star Rating

4.6

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155 Reviews

Review Breakdown

5 grade

84%

4 grade

6%

3 grade

2%

2 grade

2%

1 grade

6%

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The Purple Onion Skin Fitzgerald, GA

Very friendly yet professional staff eager to help clients resolve their debt issues.

2 years ago

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Reply from Turnbull Law Group

Welcome to Turnbull Law Group! It is our pleasure to provide a service that leads to a brighter financial future. Please let us know how we can continue supporting your every step! Thank you for choosing Turnbull Law Group.

Dec. 8th, 2020

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Robert Gibbins Baton Rouge, LA

They have been fantastic to work with. I was overwhelmed by my debt and thought their was no way out. They have really helped me setup and manage my debt without filing bankruptcy. Absolutely great to work with.

2 years ago

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Reply from Turnbull Law Group

Welcome to Turnbull Law Group, Mr. Gibbins! We appreciate you taking the time to share this with us today. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Dec. 16th, 2020

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Eva & Leonard Woodstock, GA

Very helpful. Works hard for us. Thank you.

2 years ago

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Reply from Turnbull Law Group

Here's to a brighter financial future! Thank you, Eva & Leonard, for the opportunity to serve your financial needs. We cannot thank you enough for sharing your positive experiences with us. Remember to log into your Client Dashboard for any important communications regarding your account. Thank you for being the best part of Turnbull Law Group!

Dec. 23rd, 2020

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Julie Crowe Lawrence, KS

Great customer service! They really work hard for you and keep you updated along the way. They quickly respond to questions and are truly invested in getting you a great outcome and easing your stress over debt. I cannot thank them enough for what they are doing for us.

2 years ago

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Reply from Turnbull Law Group

Welcome to Turnbull Law Group, Ms. Crowe. We appreciate your amazing feedback! If questions come up along the way, Client Services is available Monday - Friday to support your financial needs. Thank you for choosing Turnbull Law Group. Here's to a successful journey!

Dec. 23rd, 2020

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Al Mossa Stamford, CT

Since signing on I have had very little interaction with them other to call to complain that creditors were non stop calling me. I was told that it is a process that takes time to negotiate settlements and since then, I have a better understanding of the process. They have, after 3 months, got me a settlement with one of my creditors saving me over 50% of what I owed the creditor. I could not ask for more or be more pleased thus far.

2 years ago

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Reply from Turnbull Law Group

Amazing feedback, Al. Congratulations on your first settlement! This is a huge milestone to have reached. You should be extremely proud of your efforts. Our goal is to make sure we support your every step toward a debt-free future. Keep up the excellent work, and thank you for choosing Turnbull Law Group.

Jan. 8th, 2021

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Mary Welzenbach Flowery Branch, GA

I am very pleased with everything they do. Customer service is always pleasant and willing to help in any situation.

2 years ago Edited September 14, 2021

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Reply from Turnbull Law Group

We cannot thank you enough for sharing your positive experiences with us, Mary. It's always great to hear clients share how pleased they are with our service efforts. Please let us know how we can continue supporting your every step! Thank you for choosing Turnbull Law Group.

Jan. 15th, 2021

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Trish Bessette New York, NY

This company is the best. They have been helping me out of debt. There were a few time i couldn't pay the whole monthly bill. They were frindly and kind to me...

2 years ago

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Reply from Turnbull Law Group

Amazing feedback, Trish. Hearing that our service has provided you with peace of mind is beyond rewarding! Thank you for being the best part of Turnbull Law Group. Here's to financial freedom!

Jan. 15th, 2021

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Lisa Williams Perrysville, OH

So far so good. Head my first settlement after four months. It’s very stressful to deal with debt but each time I call they reassure me that things are going well. I’m having trouble with one credit card company harassing me, but hopefully this will be resolved.

2 years ago

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Reply from Turnbull Law Group

Excellent feedback, Ms. Williams! We are thrilled to be your financial solution to debt-relief. Congratulations on your first settlement! Keep up the excellent work, and thank you for choosing Turnbull Law Group.

Jan. 21st, 2021

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Yvonne Johnson Decatur, GA

I am pleased with the results so far and glad I made the chose of Turnbull Law Group. The Customer Service Staff is great and pleasant they answer your concerns and explain the process to you so you understand exactly what is going on with your account. You also have access to your deposit as they post to your account.

2 years ago

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Reply from Turnbull Law Group

Thank you, Yvonne, for the confident feedback! Our goal is to make sure we support our clients every step toward a debt-free future. Hearing that our service provided you with peace of mind is beyond rewarding. Thank you for being the best part of Turnbull Law Group! Here's to your financial success.

Jan. 21st, 2021

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Zb55 Belleville, KS

Our experience with Turnbull has been a very positive one. We are one year into our four year program, and have been able to significantly increase our payments with the goal of ending the program early. Don’t be shocked after Turnbull negotiates your first settlement, and you see a chunk of the funds you’ve deposited go to then as a fee - Turnbull has been able to negotiate many of our accounts down to 50% or so of the balance that was due. They will take a fee with each settlement, but it is all calculated into the scheduled deposits so that you will never have a bill. There are better ways to get out of credit card, payday loan, or other debts, but this option is for those that are far enough down the debt road that the only other option is bankruptcy. Communication with Turnbull ha also been outstanding. I’ve never had any issues with getting a hold of anyone and getting any questions answered.

2 years ago

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Reply from Turnbull Law Group

We appreciate your amazing feedback! It's so great to hear how pleased you are with our service efforts. Our goal is to make sure we support our clients every step toward a debt-free future. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Jan. 22nd, 2021

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Linda Thompson Proctorville, OH

What I Like and appreciate most is that I can call client support anytime and talk to wonderful agents, even if trivial. They give reassurances and pass on information to the attorneys-saving them valuable time. Thanks! Linda T.

2 years ago

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Reply from Turnbull Law Group

We cannot thank you enough, Ms. Linda, for sharing your positive experiences with us! It's great to hear you share how pleased you are with our service efforts. Here's to your financial success! Thank you for being the best part of Turnbull Law Group!

Jan. 27th, 2021

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Nancy Henry Saint Paul, VA

They have been very helpful and I’m very pleased with the progress we are making. I’m not stressed out about the bills anymore. I thought I would have to file bankruptcy but this was the better choice. Thank you so much.

2 years ago

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Reply from Turnbull Law Group

Our pleasure! Thank you, Nancy, for sharing your experiences in our program. The goal is to make sure we support our clients every step toward a debt-free future. You can do this! Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Jan. 27th, 2021

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Bonita Hotze Middletown, OH

Prompt response, explains things fully any very courteous.

2 years ago

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Reply from Turnbull Law Group

Thank you for the confident feedback, Ms. Bonita. We appreciate you for taking the time to share this with us today. Please let us know how we can continue supporting your every step toward a brighter financial future. Thank you for choosing Turnbull Law Group. Here's to a successful journey!

Jan. 27th, 2021

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E Love Vidalia, GA

They are very helpful and knowledgable. They answer all my questions and communicate clearly. I am on my way to better financial standing because of what they are doing for me. I couldn't be more satisfied.

2 years ago

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Reply from Turnbull Law Group

Thank you for the confident feedback, E Love! Our goal is to make sure we support our clients every step toward a debt-free future. Hearing how you've benefited from our service is beyond rewarding. Thank you for choosing Turnbull Law Group as your guide to financial freedom. Here's to a successful journey!

Feb. 1st, 2021

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Antonio Aponte Spartanburg, SC

What I like the best about this company is that they are on top of everything I couldn't be more excited to have you guys help me out thank you so very much I will recommend this company to anyone that's going through the same thing I'm going through

2 years ago

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Reply from Turnbull Law Group

Amazing feedback, Antonio! We appreciate you for taking the time to share this with us. Thank you for recommending our program! Please let us know how we can continue supporting your every step toward financial relief. Thank you for choosing Turnbull Law Group as your guide to getting there!

Feb. 2nd, 2021

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cyrus pearson Sharon Springs, KS

it has been a good experience and been kept informed

2 years ago

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Reply from Turnbull Law Group

We appreciate your amazing feedback, Cyrus! It's a treat to hear clients share how pleased they are with our service efforts. Thank you for the opportunity to serve your financial needs. If any questions come up, Client Services is available Monday - Friday to support your financial journey. Thank you for choosing Turnbull Law Group!

Feb. 2nd, 2021

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Donna Allen ,

People are friendly and helpful. They keep me up to date.

2 years ago

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Reply from Turnbull Law Group

Great to hear, Donna! We want to make sure you feel thoroughly supported while on your financial journey in our program. Thank you for sharing your feedback with us today. Please let us know how we can continue supporting your every step! Thank you for choosing Turnbull Law Group.

Feb. 4th, 2021

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Dejanette King Atlanta, GA

Payments are affordable especially now when people are struggling financially. Only annoyance is creditors still call in attempt to collect pymt even after being told about program...

2 years ago

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Reply from Turnbull Law Group

We appreciate you for taking the time to share this with us today, Dejanette. Affordability is key to being successful in our program. We're relieved to hear your monthly deposit amount is doable. We also understand the creditor calls can become a nuisance. We encourage you to log into your Client Dashboard for helpful tips on how to handle these calls. If you ever have any concerns regarding your account, Client Services is available Monday - Friday to support your financial needs. Thank you for choosing Turnbull Law Group. Here's to your financial success!

Feb. 10th, 2021

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Vilissa Talcott Grovetown, GA

Turnbull Law Group has taken everything out of my hands. No more stress or worry! They got a list of my creditors and let me know how much to set aside each month to see about lowering what I owe. They contacted my creditors and started negotiations with them. I ignore phone calls, and any mail I get from my creditors, I fax to Turnbull. They have already negotiated a transaction with one of my creditors, and I have accepted that offer! And I have only been with them a couple of months!

2 years ago Edited September 14, 2021

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Reply from Turnbull Law Group

Congratulations, Ms. Talcott, on your first settlement! We appreciate your amazing feedback. It's always great to hear clients share how pleased they are with our service efforts. Keep up the excellent work, and thank you for choosing Turnbull Law Group.

Feb. 17th, 2021

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Steve Barberton, OH

Working with them has been nothing short of professional and stress free! Everyone, and I mean everyone, has been a pleasure to work with! Couldn't be happier with the level of attention I have recieved along with the service.

2 years ago

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Reply from Turnbull Law Group

Welcome to Turnbull Law Group, Steve! Thank you for choosing Turnbull Law Group as your guide to financial freedom. We're grateful to know how pleased you are with our efforts. Please let us know how we can continue supporting your every step toward a brighter financial future. Thank you for choosing Turnbull Law Group.

Feb. 17th, 2021

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Danny Denney Dayton, OH

First and formost I would like to thank you for your help. I have not recieved any notice from Discover card one way or other. Also American Express has been in touch with me to let me know they have canceled my credit. Thank you for your insistance. Danny Denney.

2 years ago

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Reply from Turnbull Law Group

We appreciate your amazing feedback, Mr. Denney. It sounds like you have a great understanding of how our process works. If any questions come up, Client Services is available Monday - Friday to support your financial needs. Thank you for choosing Turnbull Law Group!

Feb. 17th, 2021

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Mildred Klein Hempstead, NY

While I think this company is excellent in what they do, I have a lot of anxiety in the timelines. We have been bombarded with calls from credit card companies and collectors. A summons even has been served. We have only received one settlement. We expected better communication and resolution at a much quicker pace.

2 years ago

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Reply from Turnbull Law Group

We appreciate you voicing your concerns regarding your account, Ms. Klein. Please know we greatly appreciate the patience given by our clients. We never intended to disappoint you when it comes to serving your financial needs. An account specialist will be reaching out to you shortly concerning the matter. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Feb. 22nd, 2021

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Margaret M. Soulia Norwich, CT

It is both a privilege and an honor to give others who are feeling overwhelmed and drowning in debt. I began in March of 2020, around the time COVID-19 really kicked in. I made the decision to turn to Turnbull and consolidate my debt. They have been wonderful!! They have been totally committed to resolving my debt completely and am pleased beyond words what they have done for me and will continue through until the end. A wonderful group to work with and they are committed to resolving any and all concerns you may have.

2 years ago

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Reply from Turnbull Law Group

We appreciate your amazing feedback, Margaret! It's always great to hear clients share how pleased they are with our service efforts. Remember to log into your Client Dashboard for important communications regarding your account. Thank you for being the best part of Turnbull Law Group!

Feb. 23rd, 2021

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Wayne Nelmes ,

Great customer service, very intuitive to their customers needs. Keeps you well informed.

2 years ago

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Reply from Turnbull Law Group

We appreciate you for taking the time to share this with us today, Wayne. Making sure our clients feel well-supported remains our number one focus. We're honored to be your solution to debt-relief. Please let us know how we can continue supporting your every step! Thank you for choosing Turnbull Law Group.

Feb. 23rd, 2021

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Jae Steele Jacksonville, FL

Turnball law has been a saver! They worked quickly to help me start to resolve my debt issue. I am currently in the program and have been for 6 months now and I just got my first settlement and I am so excited to see where things will be in a year or two.

2 years ago

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Reply from Turnbull Law Group

Congratulations on your first settlement, Jae! We appreciate you for taking the time to share this with us. It is our pleasure to provide a service that leads you to a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to getting there!

Mar. 1st, 2021

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Kara Chappell Suffield, CT

Turnbull has made resolving my debt a journey that brings peace of mind instead of stress. With the pandemic I could not have asked for a better team during such a tumultuous time. I would highly recommend them and their quick ways of contacting making authorizing settlements so easy!

2 years ago

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Reply from Turnbull Law Group

Amazing feedback, Kara! Hearing that our service provided you with peace of mind is beyond rewarding. We also appreciate you for recommending our program. Remember to log into your Client Dashboard for important communications regarding your account. Thank you for being the best part of Turnbull Law Group!

Mar. 3rd, 2021

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carrie kruse ,

They are great at responding to concerns or questions. Quick replies.

2 years ago

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Reply from Turnbull Law Group

Terrific feedback, Ms. Kruse! Making sure our clients feel well-supported is our number one focus. We are thrilled to accompany your journey to financial freedom. Remember to log into your Client Dashboard for important communications regarding your account. Thank you for being the best part of Turnbull Law Group!

Mar. 5th, 2021

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Sharon Jefferson Toledo, OH

In just a year they already settled two of my accounts and one was quit a large one! when calling client support I feel at ease and I get all my answer quickly! The client support team an attorneys have a excellent communication between them, cause client support has all the updates on my accounts right in front of them on their computers! I also keep them informed at my end!

2 years ago

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Reply from Turnbull Law Group

We cannot thank you enough, Sharon, for sharing such amazing feedback! We'd also like to congratulate you on the progress made so far! It's rewarding to hear how pleased you are with our service efforts. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs. Here's to a successful journey!

Mar. 10th, 2021

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Robert A Berryhill New York, NY

they are very easy to deal with also polite and understanding people eager to help

2 years ago

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Reply from Turnbull Law Group

Thank you for the confident feedback, Mr. Berryhill. Our goal is to make sure we support our clients every step toward a debt-free future. Always feel free to connect with Client Services when assistance is needed. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Mar. 11th, 2021

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Tammy S Fradeneck Macon, GA

I was a little nervous about signing up to reduce my credit card debt. After 6 months of paying my monthly payment I was very pleased to find out one of my credit cards was settled. Now I can feel a little less nervous about the the settlement of the one card. The staff are very helpful and you feel at ease. I lnow it is going to take more yime to settle the other cards balance but I feel so good about my decision on using Freedom Debt Relief program . And Trumbull Law Group.

2 years ago

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Reply from Turnbull Law Group

Congratulations on your first settlement, Tammy! You should be very proud about the progress you're making. We are thrilled to accompany your journey to financial freedom. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs. Here's to a successful journey!

Apr. 8th, 2021

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SLburlingame Ashtabula, OH

Hello, my husband and I have been clients for over a year. Customer is service is great, and the representatives will always treat you with courtesy and respect. The other great part is a attorney will contact you themself to go everything and answer any questions you may have. The attorney will also periodically check in to let us know of any issues or just to keep us updated. Thank you Turnbull Law Firm.

2 years ago

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Reply from Turnbull Law Group

We cannot thank you enough for sharing your positive experiences with us! It's always great to hear clients share how pleased they are with our service efforts. Making sure our clients feel well-supported is our number one focus. Keep up the excellent work, and thank you for choosing Turnbull Law Group. Here's to a brighter financial future!

Apr. 8th, 2021

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Jenn Hudson, OH

I would have to say customer service was excellent but not the way they handle the debt is not. Why they make 7,000.00 off of the debt is because they take your largest debt first to pay off which takes longer. The small debts just keep sitting there in limbo and ruining your credit. We went from a 672 to a 448 in the midst of 5 months. Yes, I increased what I was giving them and took debt away to pay and keep current. Covid hurt us and some it the credit cards didn’t care and some would work with you. I just canceled and am waiting for my refund. Do not do this, just file bankruptcy or find another company that structures differently to get it paid off.

2 years ago

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Reply from Turnbull Law Group

We regret to hear you are disappointed with the costs of using our service, Ms. Jenn. Please know that our Settlement Consultants always consider our clients' best interests when resolving the enrolled balances. We are sorry to hear you've decided another route may be a better option for you. However, we wish you all the best in your financial endeavors. Thank you for allowing Turnbull Law Grop an opportunity to serve your financial needs.

Apr. 13th, 2021

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Melissa Roam Denver, CO

They make the process so easy and keep in contact with you any time something happens. Would highly recommend them if you need help with debt relief!

2 years ago

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Reply from Turnbull Law Group

We appreciate you for taking the time to share this with us today, Ms. Roam. It's great to hear how pleased you are with our service efforts. Remember to log into your Client Dashboard for important communications regarding your account. Thank you for being the best part of Turnbull Law Group!

Apr. 16th, 2021

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Laura Glastonbury, CT

Turnbull worked with me to ensure I had a plan without throwing me in further debt and greatly helped when COVID took a turn for the worse and I needed funds. Highly recommended if you are looking to get rid of debt and bankruptcy is just not an option for you!

2 years ago

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Reply from Turnbull Law Group

We cannot thank you enough for sharing how pleased you are with our service, Ms. Laura! Making sure our clients feel well-supported is our number one focus. Please let us know how we can continue supporting your every step toward financial freedom. Thank you for choosing Turnbull Law Group to be your guide.

Apr. 27th, 2021

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Ed Incillo Watertown, CT

When ever I call to speak to someone about my account, the person on the other end is always pleasant and helpful. They have the answers to my questions. Also would like to thank Turnbull Law Group for their prompt action and settlement reached on behalf of myself. One more to go!!

2 years ago

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Reply from Turnbull Law Group

Way to go, Ed! Congratulations on the progress you've made. We appreciate your amazing feedback! Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs. Here's to your financial freedom!

May. 5th, 2021

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Kim Dayton, OH

Most of the time customer care is very helpful.

2 years ago

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Reply from Turnbull Law Group

Making sure our clients feel well-supported is our number one focus. Thank you for the confident feedback, Kim! Please let us know how we can continue supporting your every step. Thank you for choosing Turnbull Law Group as your guide.

May. 7th, 2021

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Freddie Collins Atlanta, GA

Have been in contact with customer service and I was satisfied with the response I received concerning my question. The representative was friendly and professional and gave me a feeling that my concern was the utmost important.

2 years ago

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Reply from Turnbull Law Group

It's always great to hear clients share how pleased they are with our service efforts. Thank you, Freddie, for the opportunity to serve your financial needs. We're honored to be your solution to financial relief. Here's to a successful journey! Thank you for choosing Turnbull Law Group!

May. 7th, 2021

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Sylvia Gonzalez Stratford, CT

Turnball has been the best decision I have ever made. Customer care is first class and the law group gets right to work and results are prompt.

2 years ago

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Reply from Turnbull Law Group

Thank you, Ms. Gonzalez, for complimenting our service. Our advocates work very hard to provide the utmost level of customer service for our clients. We welcome any other questions or concerns that come up along the way. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

May. 17th, 2021

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Christy Statesboro, GA

Turnbull took the phone calls and made agreements to lower all my payments so I could stop worrying and move forward.

2 years ago

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Reply from Turnbull Law Group

We are more than happy to relieve you of the burdens related to debt, Ms. Christy. Welcome to Turnbull Law Group! It is our pleasure to provide a service that leads you to a brighter financial future. Please let us know how we can continue supporting your every step! Thank you for choosing Turnbull Law Group.

May. 21st, 2021

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John M. Zmijewski Bristol, CT

It’s only been a couple months since my initial contact with the Turnbull folks but my FIRST IMPRESSION of their PROFESSIONALISM and EQUALLY IMPORTANT EVIDENT VAST KNOWLEDGE of their specific legal specialties led to a nearly immediate decision to proceed with what is now our OFFICIAL “Lawyer/Client Relationship”. I feel quite confident that I have EVERY REASON TO BELIEVE said relationship will only grow stronger and STRONGER as we move forward to accomplish my Financial Goals! John M. Zmijewski Farmington, CT

2 years ago

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Reply from Turnbull Law Group

We appreciate you for taking the time to share this with us today since we take every opportunity to get better at serving our clients. Excellent feedback, Mr. Zmijewski. It's great to hear how pleased you are with our service efforts. Thank you for choosing Turnbull Law Group as your guide to financial freedom. Here's to a successful journey!

May. 27th, 2021

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Dawn Venable Atlanta, GA

This company is great. Anytime I’ve had any questions, they get right back to you with the answers. No complaints at all.

2 years ago

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Reply from Turnbull Law Group

We're honored to be your solution to financial relief, Dawn. Thank you for sharing your confident feedback. Hearing that our service has provided you with peace of mind is beyond rewarding. Thank you for choosing Turnbull Law Group as your guide to financial freedom. Here's to a successful journey!

May. 27th, 2021

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Sean Ivey Griffin, GA

They were able to answer the questions that I had and put my mind at ease.

2 years ago

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Reply from Turnbull Law Group

Excellent feedback, Mr. Ivey! Hearing that our service has provided you with peace of mind is beyond rewarding. Thank you for choosing Turnbull Law Group as your guide to financial freedom. Here's to a successful journey!

May. 28th, 2021

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Catherine Scanlon Manchester, CT

Very easy to work with and always on top of my next solution.

2 years ago

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Reply from Turnbull Law Group

Thank you for the confident feedback, Ms. Scanlon! Our top goal is to make sure we support our clients every step. Thank you for choosing Turnbull Law Group as your guide to financial freedom. Here's to a successful journey!

Jun. 11th, 2021

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Matthew Fischer Fredonia, KS

Turnbull Law group has been a blessing to work with. Anytime I have a question, and I have A LOT, their customer service team has always answered me with confidence and grace. I am fortunate to have found them and that they are willing to help me with my financial needs.

2 years ago

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Reply from Turnbull Law Group

Your feedback is appreciated, Mr. Fischer. It's great to hear you are confident when speaking with our Client Services team. We're available 7 days a week to support every step of your journey. Remember to log into your Client Dashboard for important updates and communications. Keep up the excellent work, and thank you for choosing Turnbull Law Group. Here's to your financial freedom!

Jun. 11th, 2021

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Sandra Cantrell Roberts Acworth, GA

Excellent customer service, everything was explained clearly. As a client you feel like you’re being taken care of not just rushed.

1 year ago

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Reply from Turnbull Law Group

Amazing feedback, Ms. Sandra! It is our goal to make sure we support our clients every step toward a debt-free future. Here's to a successful journey! Thank you for choosing Turnbull Law Group.

Jun. 18th, 2021

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Sharalee Insley Cincinnati, OH

My questions are always answered, in a very clear, and understandable way. I don't have any negative thoughts as regards Turnbull Law Group as a whole. I am so grateful for all of their help. Working with them has been a much needed relief.

1 year ago

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Reply from Turnbull Law Group

We're grateful for the amazing feedback, Ms. Insley. Our advocates in Client Services pride themselves on providing the utmost level of service. Thank you for recognizing our efforts! As you continue the journey, please let us know how we can continue supporting your every step. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Jun. 22nd, 2021

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Roger Grove Powder Springs, GA

Communication is very good and I appreciate the quick response from the team.

1 year ago

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Reply from Turnbull Law Group

We appreciate your amazing feedback, Mr. Grove. It is an honor to be your solution to financial relief. Please let us know how we can continue supporting your every step! Thank you for choosing Turnbull Law Group.

Jun. 24th, 2021

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S.M. Rindge, NH

I signed up for debt settlement with this company almost 2 years ago and they have still not negotiated my largest debt. They keep justifying not doing what they said they would because "there's not enough money in the account" even though I have been making payments twice a month via automatic withdrawals from my account this entire time. Now that debt has grown even larger and the company is trying to serve me with papers so I will now also be responsible for all of their legal fees and the cost of the sheriff trying to deliver them multiple times. This company still does not care and the lawyers will not get involved until I have the paperwork, except I will never have the paperwork because they don't have my address (since at the instruction of this company I changed all of my contact information to their info). I sent them emails advising that my debt was transferred to a collection company over a year ago and they refuse to get in touch with this company to give them information for where to send these legal papers. They don't care how many legal fees and sheriff visits I have to pay for. They refuse to do anything. Their lawyers aren't any more helpful, the one I managed to get in touch with (only because I had her phone # from an email earlier on) pretty much said that if I'm lucky this debt will be settled for around the original amount. what is the point of even doing this debt settlement program them?? just for them to profit off of poor people's debt? PATHETIC! Their customer service is a joke, their email replies are incredibly lacking. By the time this is all said and done I will not have saved any money thanks to all the extra late, interest, & legal fees on top of the thousands of dollar they are charging me for their so called "services". I would have been better off filing bankruptcy. I would NEVER recommend anyone fall for this scam, do not do business with this company. all working with them will do is make them thousands of dollars.

1 year ago

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Reply from Turnbull Law Group

We never intended to disappoint you or for you to have a poor experience. Unfortunately, some creditors are more aggressive than others in their collection efforts. It sounds like you were dealing with some challenging creditors, and we can understand how that would be frustrating. Please know that we share the common goal of resolving the enrolled balances as quickly as financially possible. However, our responsibility to you is to make sure the terms of the agreement can be abided by, and we do not run the risk of potentially losing a settlement due to a shortfall in funding. We constantly work with our Client Services team in efforts to improve the service provided to our clients. Your feedback is appreciated and will be used as another opportunity to do so. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs. Here's to a brighter financial future.

Jun. 24th, 2021

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Fred Collins Atlanta, GA

Turnbull Law Group has made me feel financially stable with their efforts in making me debt free at a certain time in the near future. every representative that I have talked with is friendly and professional makes me feel I made the right choice in becoming debt free.

1 year ago

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Reply from Turnbull Law Group

Excellent feedback, Mr. Collins. Hearing that our service has provided you with peace of mind is beyond rewarding. It is an honor to be your solution to financial relief. We also appreciate you for speaking so highly about our Client Services team. Remember to log into your Client Dashboard for important communications and updates. Thank you for being the best part of Turnbull Law Group!

Jun. 25th, 2021

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Patricia Armstrong Buford, GA

Don't sign up with them. I keep getting calls from them about accounts I signed up with them almost two years ago. They only seem interested in bugging me about debts they "find" that are under $500 and not the large debts I enrolled. If I don't see any money going out from my sizeable funding balance within this next month, I'm going to try another service. I've got nothing to lose. I've negotiated two large debts on my own since they don't work with Turnbull. THEY ARE NOT WORTH IT> FIND ANOTHER SERVICE.

1 year ago

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Reply from Turnbull Law Group

We regret to hear you are disappointed with our service efforts, Ms. Armstrong. There seems to be a misunderstanding with our approach. Our goal is to assist our clients with obtaining financial freedom. This means making sure that all debts are resolved once completing our program. We never intended to cause a poor experience for you. If we may address any other concerns for you, please reach out to our Client Services team for immediate assistance. Thank you for choosing Turnbull Law Group to reach your financial goals.

Jun. 29th, 2021