Name: Turnbull Law Group
Rating: 4.7

star star star star star

David Stewart

I’m new I haven’t had enough time to build up my account funds but so far everyone has been wonderful to me I know I made the right choice thank you

4 years ago

Reply from Turnbull Law Group

Welcome to Turnbull Law Group, David! We're looking forward to accompanying you on your journey to financial freedom. Remember to log into your Client Dashboard for important communications regarding your account. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Jul. 21st, 2021

star star_border star_border star_border star_border

S.M. Rindge, NH

I signed up for debt settlement with this company almost 2 years ago and they have still not negotiated my largest debt. They keep justifying not doing what they said they would because "there's not enough money in the account" even though I have been making payments twice a month via automatic withdrawals from my account this entire time. Now that debt has grown even larger and the company is trying to serve me with papers so I will now also be responsible for all of their legal fees and the cost of the sheriff trying to deliver them multiple times. This company still does not care and the lawyers will not get involved until I have the paperwork, except I will never have the paperwork because they don't have my address (since at the instruction of this company I changed all of my contact information to their info). I sent them emails advising that my debt was transferred to a collection company over a year ago and they refuse to get in touch with this company to give them information for where to send these legal papers. They don't care how many legal fees and sheriff visits I have to pay for. They refuse to do anything. Their lawyers aren't any more helpful, the one I managed to get in touch with (only because I had her phone # from an email earlier on) pretty much said that if I'm lucky this debt will be settled for around the original amount. what is the point of even doing this debt settlement program them?? just for them to profit off of poor people's debt? PATHETIC! Their customer service is a joke, their email replies are incredibly lacking. By the time this is all said and done I will not have saved any money thanks to all the extra late, interest, & legal fees on top of the thousands of dollar they are charging me for their so called "services". I would have been better off filing bankruptcy. I would NEVER recommend anyone fall for this scam, do not do business with this company. all working with them will do is make them thousands of dollars.

4 years ago

Reply from Turnbull Law Group

We never intended to disappoint you or for you to have a poor experience. Unfortunately, some creditors are more aggressive than others in their collection efforts. It sounds like you were dealing with some challenging creditors, and we can understand how that would be frustrating. Please know that we share the common goal of resolving the enrolled balances as quickly as financially possible. However, our responsibility to you is to make sure the terms of the agreement can be abided by, and we do not run the risk of potentially losing a settlement due to a shortfall in funding.

We constantly work with our Client Services team in efforts to improve the service provided to our clients. Your feedback is appreciated and will be used as another opportunity to do so. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs. Here's to a brighter financial future.

Jun. 24th, 2021

star star star star star_border

Dejanette King Atlanta, GA

Payments are affordable especially now when people are struggling financially. Only annoyance is creditors still call in attempt to collect pymt even after being told about program...

4 years ago

Reply from Turnbull Law Group

We appreciate you for taking the time to share this with us today, Dejanette. Affordability is key to being successful in our program. We're relieved to hear your monthly deposit amount is doable. We also understand the creditor calls can become a nuisance. We encourage you to log into your Client Dashboard for helpful tips on how to handle these calls. If you ever have any concerns regarding your account, Client Services is available Monday - Friday to support your financial needs. Thank you for choosing Turnbull Law Group. Here's to your financial success!

Feb. 10th, 2021

star star star star star

Trish Bessette New York, NY

This company is the best. They have been helping me out of debt. There were a few time i couldn't pay the whole monthly bill. They were frindly and kind to me...

4 years ago

Reply from Turnbull Law Group

Amazing feedback, Trish. Hearing that our service has provided you with peace of mind is beyond rewarding! Thank you for being the best part of Turnbull Law Group. Here's to financial freedom!

Jan. 15th, 2021

star star star star star_border

Subhasis Das

Professional way to handle the situation.

2 months ago

Reply from Turnbull Law Group

Thank you for sharing your feedback about your Turnbull Law Group so far.

Sep. 18th, 2025

star star star star star

Tommie Conner

They are very professional and they make settlements quick

3 months ago

Reply from Turnbull Law Group

Welcome to Turnbull Law Group, Tommie. Thank you for sharing your success to early in the program.

Aug. 29th, 2025

star star star star star

Rosanne Aponte

Jaime provide excellent support in handling my issue.

3 months ago

Reply from Turnbull Law Group

We are very happy to know that our team has made your feel well supported.

Aug. 27th, 2025

star star star star star

Sara Zorbas

Very simple process and easy to work with.

3 months ago

Reply from Turnbull Law Group

Hello Sara,
Thank you for choosing Turnbull Law Group!

Aug. 15th, 2025

star star star star star

Mike Cabuay

great working with them so far, helping me a lot

3 months ago

Reply from Turnbull Law Group

Welcome to Turnbull Law Group, Mike. Thank you for sharing your success.

Aug. 15th, 2025

star star star star star

Pamela Moore

She answered every question I had and she was very professional.

4 months ago

Reply from Turnbull Law Group

We are so glad to know that you have felt supported by our team.

Aug. 5th, 2025

star star star star star

DAWIT PAULOS

4 months ago Edited July 25, 2025

Reply from Turnbull Law Group

Thank you for sharing your feedback about our team. We are happy to hear that you have felt well supported.

May. 9th, 2025

star star star star star_border

TARA HARGROVE

So far, so good. They've been really great communicating and it's taken a load of stress off of me.

4 months ago

Reply from Turnbull Law Group

Hello Tara,
We are so happy to hear that our team has left you well supported.

Jul. 19th, 2025

star star star star star

Daisy Crispin

Excellent in what they doing, and they're doing an excellent job with my case.

5 months ago

Reply from Turnbull Law Group

Thank you for sharing your kind feedback, Daisy.

Jun. 24th, 2025

star star star star star

Vickie Linek

So far, no problems with helping me resolve my outstanding debt.

5 months ago

Reply from Turnbull Law Group

Thank you for sharing your success so far in your Turnbull Law Group program, Vickie.

Jun. 24th, 2025

star star star star star

Denver Lawrence Riffe

Communications and willing ness to work with necessary changes.

5 months ago

Reply from Turnbull Law Group

Thank you for sharing your experience with us, Denver. We are happy to hear that you have felt supported.

Jun. 16th, 2025

star star star star star

M K

Turbull’s professional team guided my steps after 2major accidents turn my credit upside down!

7 months ago

Reply from Turnbull Law Group

We are sorry to hear of your accidents, but we are glad that we have been able to relieve some of your financial stress in this season.

May. 9th, 2025

star star star star star

Maghann Runyon

Great communication from everyone I have worked with. Incredibly supportive and patient with me.

7 months ago

Reply from Turnbull Law Group

Thank you for sharing your experience, Maghann. We are happy to hear that you have felt well supported.

Apr. 29th, 2025

star star star star star

GiGi RF

Great service! I’m thankful that I found a way to resolve my debts little by little. Thanks

7 months ago

Reply from Turnbull Law Group

Slow and steady wins the race. Thank you for sharing your feedback and for choosing Turnbull Law Group.

Apr. 25th, 2025

star star star star star_border

Jami Dunn

When my creditor was sueing me Turnbull got started right away filing a response to the court and creditor

8 months ago

Reply from Turnbull Law Group

Hello Jami,
We are sorry to hear that one of your creditors was impatient to reach an agreement, but thank you for sharing your feedback about our legal team's support in the court response.

Mar. 25th, 2025

star star star star star

joseline marcalaya

They help me a lot with my credit cards. I’m very happy with the service. Thank you so much 😊

8 months ago

Reply from Turnbull Law Group

Thank you for sharing your feedback. We are happy to be your partner on your journey to becoming debt free.

Mar. 25th, 2025

check_circle

Verified Customer

star star star star star

Amy Good Middletown, PA

Quick responses when asking questions and my case was settled fast

4 years ago

Reply from Turnbull Law Group

Thank you for taking the time to leave us a review, Amy! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-674-1504 if you have any questions. Thank you for choosing Turnbull Law Group!

Oct. 26th, 2021

check_circle

Verified Customer

star star star star star

Parson, Kathryn Las Vegas, NV

In my one experience they were fast, efficient & understood my needs quickly.

4 years ago

Reply from Turnbull Law Group

We are so happy to hear that, Kathryn! Providing our clients with the utmost level of service remains our number one focus. Always feel free to reach out when assistance is needed. Thank you for choosing Turnbull Law Group to serve your financial needs.

Oct. 19th, 2021

check_circle

Verified Customer

star star star star star

Beauty Warner Robins, GA

I have not had any problems, they have always helped whenever needed

4 years ago

Reply from Turnbull Law Group

Terrific feedback, Beauty! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Oct. 12th, 2021

star star star star star

Roger Hess

I like everything about Turnbull. They have done everything they said they would do and so far they have proven it.

8 months ago

Reply from Turnbull Law Group

Thank you for sharing your experience so far with Turnbull Law Group, Roger. We are happy to continue to partner with you on your path to financial freedom.

Mar. 6th, 2025

star star star star star

David Brown

Very attentive and helpful in getting things going. Quick responses to questions and could not be happier

9 months ago

Reply from Turnbull Law Group

Hello David,
We are so happy to hear that you feel well supported on your journey to financial freedom.

Feb. 14th, 2025

star star star star star

Samuel Spain

I truly like that they did what they said they would do and when I had questions they gave truthful answers

10 months ago

Reply from Turnbull Law Group

Thank you for sharing, Samuel. We are happy to hear that you have felt supported by our team.

Jan. 29th, 2025

star star star star star

Kimberly Stamey

This is the best group ever I couldn’t have done this without you thank you Turnbull for everything

10 months ago

Reply from Turnbull Law Group

Thank you for your glowing recommendation, Kimberly. We are glad to be your partner on your journey to becoming debt free.

Jan. 29th, 2025

star star star star star_border

Michael Williams

I like that you took care of me as a client. The only thing I don't like is i cannot see the progress with my one main account.

10 months ago

Reply from Turnbull Law Group

Hello Michael,
One of our goals is to make sure our clients can track their progress. You can follow along on your client dashboard at any time or you can call or email for an update.
Progress and settlements are fueled by consistent deposits into your dedicated account, which also can be tracked on your dashboard. Please call our team for an update on a specific account.

Jan. 25th, 2025

star star_border star_border star_border star_border

Carol

Wish I had investigated this company before signing up. All they want is more money. It started out at 250. a month and 4 years. Now it’s 350. a month and just added 4 more years. Don’t get scammed by these people. Service is very poor!

10 months ago

star star star star star

Kerry ONeal

10 months ago

Reply from Turnbull Law Group

Thank you for sharing that you have felt supported while enrolled in the Turnbull Law Group program, Kerry. We are so glad to be your financial partner.

Oct. 16th, 2024

star star_border star_border star_border star_border

Tricia Incatasciato

One star is even too good for them. This is the worst debit consolidation group ever. They drop the ball on you cost you more money and take no accountability for it. No one gets back to you and they keep doing the run around game. It’s a shame because there are nice people who work there but wow. HORRIBLE…. Find another group !!! RUN

10 months ago

Reply from Turnbull Law Group

Hello Tricia,
We are sorry to hear that your program has not gone according to expectation. We are looking into the matter and an account specialist will be reaching back out soon.

Jan. 15th, 2025

star star star star star

Nichol Vanus

They are the best! They are working my debt fast and I can’t wait to see how quickly the rest is resolved.

11 months ago

Reply from Turnbull Law Group

Thank you for sharing about your success, Nichol. How exciting it is to see your balances negotiated lower.

Jan. 6th, 2025

star star_border star_border star_border star_border

Andi Young

I have never felt more disrespected by a customer service agent in my life! Seriously considering canceling my account and going it alone. I asked to skip a payment due to Christmas and “Matt” proceeds to ask me why I can’t borrow money from family? Like huh??? I’m 52 yrs old I don’t have family to borrow from! I’m the elder.

11 months ago

Reply from Turnbull Law Group

Edit: Upon further review, it appears that this review was posted for the incorrect company.
We have no records of a client Andi nor do we have an agent named Matt.
We do regret that any agent, regardless of the company, left you feeling disrespected.

Hello Andi ~
We are so sad to hear that you felt disrespected by one of our agents. That is not within our policy. We would love to have an account specialist review the conversation for the instruction of the agent. Please reach out to our team and ask to speak with an account specialist, to have your concerns addressed.

Dec. 26th, 2024

star star star star star_border

Nancy Sebring

I love this group. They help get debts paid off. They work with you to make payments easier. They have quick response to my needs.

11 months ago

Reply from Turnbull Law Group

Hello Nancy,
We are happy to hear that you have felt well supported by our team during your program.

Dec. 18th, 2024

star star star star star

Nicole Timm

Always nice and full of information. A.swered every question i have and help ease my mind during the process.

11 months ago

Reply from Turnbull Law Group

We are so happy to hear that our team has helped to relieve some of your financial stress, on your journey to becoming debt free.

Dec. 17th, 2024

star star star star star

Ernest Atkins

Excellent Company to do business with very helpful trustworthy and honest they did an amazing job for me I highly recommend them

2 weeks ago

Reply from Turnbull Law Group

Thank you for your recommendation, Ernest. We appreciate you taking the time to share.

Dec. 1st, 2025

star star star star star

Marshall Grissom

Turnbull is very friendly and helpful resolving outstanding debt. I would recommend them to anybody.

5 months ago

Reply from Turnbull Law Group

Thank you for your recommendation, Marshall. We are happy to be your partner on your journey to becoming debt free.

Jun. 9th, 2025

star star_border star_border star_border star_border

Samantha Vance

The worst customer service around! There is only one person that listens that I have spoken to in over a year. If I could go back in time I would have negotiated with the credit card companies myself. They charge ridiculous fees, and none of them communicate. The company does everything they can to keep you locked in the program for as long as you agree to be. They do everything possible to not allow you to pay off your debt sooner(probably so they can keep collecting the fees). I would 10/10 NOT recommend to anyone. If you are able to call your debt collectors your self!

1 year ago

Reply from Turnbull Law Group

Hello Samantha,
We are sorry to hear that your experience has not met your expectations.
To be clear, fees cannot be changed from enrollment. No additional fees can be collected than what is outlined in the Agreement signed during the enrollment process, and the set fee can only be collected per account.
An account specialist will be happy to review your account for further questions.

Dec. 2nd, 2024

star star star star star

Uilou Lomu

Thank you for helping me with my depth I recommend this to anyone one out their that need help for their depth to me they're the best and affordable!

1 year ago

Reply from Turnbull Law Group

Thank you for sharing your experience and your kind words.

Nov. 27th, 2024

star star star star star

Kenneth Parks

They took on my wife and I our debt for these 45 months We are in a better financial position than we were several years ago.

1 year ago

Reply from Turnbull Law Group

Hello Kenneth and congratulations on being so close to finished with the program. Thank you for choosing Turnbull Law Group as your partner on your journey to becoming debt free.

Nov. 22nd, 2024

star star star_border star_border star_border

Betsy

I have been trying to get access to dashboard for two months. I have called so many times it has become very annoying. When I try to call because the message I receive says l can use my account number, I was told that they don’t give out the account number. I’m. STILL trying to access my account!!!

1 year ago

Reply from Turnbull Law Group

Hello Betsy ~
We are sorry to hear that your dashboard has been a source of frustration and for so long. I would love to assist you myself! Please call client support and ask to speak with an account specialist. Or you can call the bank that holds your dedicated account and request a ledger, to track your transactions.

Nov. 22nd, 2024

star star star star star

Heather

It has been so great working them! They are very knowledgeable and easy to work with and are always available when I had questions.

1 year ago

Reply from Turnbull Law Group

Thank you for sharing your experience, Heather. We are so glad to hear you have felt supported in your program.

Nov. 20th, 2024

star star star star star

Susan Gabriel

I like Turnbull because they let me lower my monthly payment when I don't have all the funds due for a particular month.

1 year ago

Reply from Turnbull Law Group

Thank you for sharing your experience, Susan. We are thankful for the opportunity to help you.

Nov. 7th, 2024

star star star star star

Daniel West

I am highly satisfied with the service and understanding with Turnbull law. They have gotten results far quicker than I expected

1 year ago

Reply from Turnbull Law Group

Hello Daniel, and thank you for sharing your feedback about your experience with Turnbull Law Group.

Oct. 25th, 2024

star star star star_border star_border

Wendy Watts

The last month I had and urgent matter and it took over amonth for someone to reavh out to me and had me stressed out. Getting in touch with an attorney should have a better process.

1 year ago

Reply from Turnbull Law Group

Hello Wendy, we are sorry to hear that your experience did not process as smoothly as we would prefer. If there is anything that we can do to help you at this point, please do not hesitate to reach out and ask to speak to an account specialist.

Oct. 25th, 2024

star star star star star

Nicole Garcia

Everyone I have spoken to regarding any issue or questions they were great they are there for you! It’s not just a job for them!

1 year ago

Reply from Turnbull Law Group

Nicole, we are glad to know that our team has been so helpful! Don't forget ~ you can also use the Client Dashboard to track your progress.

Oct. 16th, 2024

star star_border star_border star_border star_border

Jason Gusta

Could never reach a person about questions I have/had. They said I have a personal lawyer with any questions. Texted lawyer and they said to call turnbull. Debt relief was supposed to take 2 to 3 years, but due to lawsuits( that they said wouldn't happen with loan consilidation) Had to do a separate payment for 1 year at double the money I couldn't afford and now still going to be 2 to 3 more years. I recc doing a lot of research before coming to turnbull.

1 year ago

Reply from Turnbull Law Group

Hello Jason,
We are sorry to hear that your program is not working according to your expectations. An account specialist will be reviewing your account and reaching out to you shortly.

Sep. 23rd, 2024

star star star star star

Vic Ruiz

I have been with Turnbull for about 5 moths and they have settled 2 of my CC. They have work hard to have my debt paid fast

1 year ago

Reply from Turnbull Law Group

Thank you for sharing your progress, Vic. We are grateful for the opportunity to assist you in becoming debt free!

Sep. 13th, 2024

star star star_border star_border star_border

Bunnie Jones

I am still in the beginning of this process. And have used another company in the past. Disappointed that we would let work through lower balances first before moving on to high one or potentially of negotiating lower payments that could be used for all cc companies.

1 year ago

Reply from Turnbull Law Group

Hello Bunnie ~ We are sorry to hear that your program is not progressing according to your expectations. An account specialist will review your file and be reaching out shortly.

Aug. 22nd, 2024

star star star star_border star_border

Richard Lazarski

Dows not answer e-mails with answers although I prefer this method. Explanantion of terms such as "Settlement Fees" clearly. All I wanted to know if this amount is billed to me as an extra charge I pay at the end?

1 year ago

Reply from Turnbull Law Group

Hello Richard ~ A full understanding of your program is definitely one of our goals. An account specialist will be reaching out by email to address your questions.

Aug. 9th, 2024