Name: Turnbull Law Group
Rating: 4.6

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Richard Lazarski

Dows not answer e-mails with answers although I prefer this method. Explanantion of terms such as "Settlement Fees" clearly. All I wanted to know if this amount is billed to me as an extra charge I pay at the end?

2 years ago

Reply from Turnbull Law Group

Hello Richard ~ A full understanding of your program is definitely one of our goals. An account specialist will be reaching out by email to address your questions.

Aug. 9th, 2024

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Tina Fradette

I was in their program for a while . At first all was great . Last month my husband passed I got an email from one of their lawyers asking me to contact . I did and was told I graduated ! She said no more money would be taken out . Next the email , asking me to update address for my graduation packet . What an fn joke ...today they took 500 out of my account , they said I have several months left ....! Because of this , payments will bounce like a ball . I am so angry

2 years ago

Reply from Turnbull Law Group

Hello Tina ~ We are sorry to hear of your loss and also of the unfortunate circumstances you have described. An account specialist is reviewing your file and will be reaching out shortly. We certainly intend the completion of your program to be a joyous time and not to add stress.

Jul. 31st, 2024

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MZAWESOM

I am very satisfied with the help they are providing me. I was in deep with paying so much per pay period. Now I can breath again.

2 years ago

Reply from Turnbull Law Group

We are always glad to hear from a satisfied client. Thank you for sharing your feedback. Thank you for choosing Turnbull Law Group to assist with your financial stress.

Jul. 31st, 2024

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Andrew Sellery (Captain America)

I am truly grateful for the support and help from them and have improved my credit scores. Thank you for your support!!!

2 years ago

Reply from Turnbull Law Group

Hello Andrew ~ Thank you for sharing your experience with Turnbull Law Group. We are glad to hear that you feel supported.

Jul. 23rd, 2024

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This Comany Sucks

Turnbull Law Group has the worst customer service department. When called 5 times, I never got the answer to my questions. I was placed on hold for 20 minutes or more each time and once the agent hung up on me. I would not use this company, they are the worst!!! If I could minus STARS I would, but since I can't I had to give them 1 star. They do not deserve even 1 star. BUYER BEWARE!!! BUYER BEWARE!!!

2 years ago

Reply from Turnbull Law Group

We are so sorry to hear that your experience has not met expectations. An account specialist would like to have the opportunity to review your file and assist with your concerns. Please call Client Support at 800-674-1504, and ask for your file to be reviewed.

Jul. 22nd, 2024

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Rose Macie

They are resolving my debts in a timely manner and they are also a great company to talk with and expressing concerns or problems with.

2 years ago

Reply from Turnbull Law Group

Thank you for sharing your experience, Rose. We are glad to hear that you feel supported and well-informed in your progress.

Jul. 17th, 2024

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Amanda Robinson

Easy to work with. The alert you about debt is eligible to add to your agreement. Everything is as easy as replying yes.

2 years ago

Reply from Turnbull Law Group

We are so glad to hear that you feel well informed, Amanda. We definitely want you to feel supported during the debt settlement process.

Jul. 17th, 2024

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john tanner

Turnbull has done great negotiation settlements for my debts it will take some time for me i have alot. I do feel the pressure an stress leaving

2 years ago

Reply from Turnbull Law Group

Thank you for your candid review, John. You are correct that debt settlement takes time, but the end result is worth it, when you become debt free. Thank you for choosing Turnbull Law Group as your partner on this journey.

Jul. 19th, 2024

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Amy Selwyn

Working with Turnbull is very straightforward and clear. There’s no judgment. The focus is on helping you get out of debt.

2 years ago

Reply from Turnbull Law Group

Thank you for your kind review, Amy. We are happy to be your partner on your journey to becoming debt free.

Jul. 11th, 2024

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miguel cruz

At this time I'm satisfied with the results, If I were able to increase amount into the account, I'm sure it would be a more expedient.

2 years ago

Reply from Turnbull Law Group

Thank you for sharing your experience, Miguel. We are happy to be your partner on your journey to becoming debt free.

Jul. 2nd, 2024

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Frank Rodriguez

Although it was embarrassing, starting this program, it has been a very easy and seamless. Everybody has made me feel comfortable.

2 years ago Edited June 30, 2024

Reply from Turnbull Law Group

We certainly understand the stress that comes from debt. Thank you, Frank, for sharing your experience, and we are happy to know that the Turnbull Law Group program has been an asset to you.

Jul. 2nd, 2024

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Jim Oehme

Amazing, they really work very hard at settling my debt. I had started with 2 other companies first, and what a mistake.

2 years ago

Reply from Turnbull Law Group

Hello Jim, We are so glad that you did not give up, but kept looking for options to resolve your debt. Thank you for choosing Turnbull Law Group.

Jun. 13th, 2024

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Julie Owens Lansing, IL

Poor Customer service. When legal representation was needed the appointed lawyer never returned questions in emails. Was not available even when a scheduled time was created by the company customer service. I had two court dates and never had papers filed with the court or anyone show up for me. When asked what to say in court, I was told that they were not lawyers and couldn't give legal advice but that a lawyer would contact me, but never did. Paid off one debtor in 14 months, for over 10,000 but paid them over 7, 000 to do it.

2 years ago Edited January 8, 2024

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Julio Perez

Helpful and some of the customer service are super friendly and we're able to help me and get the answers I was looking for

3 years ago Edited December 23, 2024

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Kathryn Glagowski (Kathy) Stratford, CT

I started this program in April and now it’s August and 3 out of my 9 credit cards have been settled. I am very pleased with Turnbull Law Group.

3 years ago

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Karen L Toledo, OH

So far i like how they keep me informed on how my progress is going. They had told me they would take payment every two weeks,on my second month and they took the whole amount each time .

3 years ago

Reply from Turnbull Law Group

That's great to hear, Karen! Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Mar. 6th, 2023

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Shane Hinson Alpharetta, GA

Started program a few months ago and have done settled on some of my debt and also saved me a little money by paying it off

3 years ago

Reply from Turnbull Law Group

That's great, Shane! It is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Mar. 2nd, 2023

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Donna Chandler Framingham, MA

They have professionally handled all my concerns and are transparent in their dealings. I hope to be out of debt soon with their help and support.

4 years ago

Reply from Turnbull Law Group

That is amazing to hear, Donna! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Turnbull Law Group to be your guide.

Aug. 30th, 2022

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Janie Brown's Winchester, VA

Everyone has been so nice and friendly. They have explained the program and made it easy to follow. Very happy so far!!!

4 years ago

Reply from Turnbull Law Group

Janie, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-674-1504 if you need any assistance. Thank you for choosing Turnbull Law Group!

Jan. 4th, 2022

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Glenda Adesokan Bloomfield, CT

Very easy to contact and speak to someone who can answer your questions...I felt relieved by my explanations to my questions...

5 years ago

Reply from Turnbull Law Group

Glenda, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-674-1504 if you need any assistance. Thank you for choosing Turnbull Law Group!

Oct. 20th, 2021

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Jason Ard Milledgeville, GA

It’s hard to know who to trust these days. Turnbull has really made life less stressful handling the evil credit card industry. Jason

5 years ago

Reply from Turnbull Law Group

Jason, thank you for taking the time to review your program! We take pride in making sure our clients are supported throughout the process. Thank you for choosing Turnbull Law Group.

Oct. 8th, 2021

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Vicki Hamer Edmond, OK

Very pleasant encounters the three times I've talked to them. They were never condescending and I felt comfortable during and after the calls.

5 years ago

Reply from Turnbull Law Group

Great feedback, Vicki! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Oct. 5th, 2021

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Darcell Rogers Atlanta, GA

Since signing with Turnbull I been at ease knowing they have my best interest throgh communication when they resolve a debt issue

5 years ago

Reply from Turnbull Law Group

Terrific feedback, Darcell. Hearing that our service has provided you with ease is beyond rewarding! It's always great to hear clients share how pleased they are with our service efforts. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Sep. 16th, 2021

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Patricia Armstrong Buford, GA

Don't sign up with them. I keep getting calls from them about accounts I signed up with them almost two years ago. They only seem interested in bugging me about debts they "find" that are under $500 and not the large debts I enrolled. If I don't see any money going out from my sizeable funding balance within this next month, I'm going to try another service. I've got nothing to lose. I've negotiated two large debts on my own since they don't work with Turnbull. THEY ARE NOT WORTH IT> FIND ANOTHER SERVICE.

5 years ago

Reply from Turnbull Law Group

We regret to hear you are disappointed with our service efforts, Ms. Armstrong. There seems to be a misunderstanding with our approach. Our goal is to assist our clients with obtaining financial freedom. This means making sure that all debts are resolved once completing our program. We never intended to cause a poor experience for you. If we may address any other concerns for you, please reach out to our Client Services team for immediate assistance. Thank you for choosing Turnbull Law Group to reach your financial goals.

Jun. 29th, 2021

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Sandra Cantrell Roberts Acworth, GA

Excellent customer service, everything was explained clearly. As a client you feel like you’re being taken care of not just rushed.

5 years ago

Reply from Turnbull Law Group

Amazing feedback, Ms. Sandra! It is our goal to make sure we support our clients every step toward a debt-free future. Here's to a successful journey! Thank you for choosing Turnbull Law Group.

Jun. 18th, 2021

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Dawn Venable Atlanta, GA

This company is great. Anytime I’ve had any questions, they get right back to you with the answers. No complaints at all.

5 years ago

Reply from Turnbull Law Group

We're honored to be your solution to financial relief, Dawn. Thank you for sharing your confident feedback. Hearing that our service has provided you with peace of mind is beyond rewarding. Thank you for choosing Turnbull Law Group as your guide to financial freedom. Here's to a successful journey!

May. 27th, 2021

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Sylvia Gonzalez Stratford, CT

Turnball has been the best decision I have ever made. Customer care is first class and the law group gets right to work and results are prompt.

5 years ago

Reply from Turnbull Law Group

Thank you, Ms. Gonzalez, for complimenting our service. Our advocates work very hard to provide the utmost level of customer service for our clients. We welcome any other questions or concerns that come up along the way. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

May. 17th, 2021

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Melissa Roam Denver, CO

They make the process so easy and keep in contact with you any time something happens. Would highly recommend them if you need help with debt relief!

5 years ago

Reply from Turnbull Law Group

We appreciate you for taking the time to share this with us today, Ms. Roam. It's great to hear how pleased you are with our service efforts. Remember to log into your Client Dashboard for important communications regarding your account. Thank you for being the best part of Turnbull Law Group!

Apr. 16th, 2021

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Tony Duckett Waterbury, Connecticut

I don't remember asking for help with my Comcast account. Only my wells Fargo credit card dept.

4 months ago

Reply from Turnbull Law Group

We're happy to step in and further discuss your concerns. A specialist will be in touch with you very soon.

Jun. 22nd, 2026

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lavond borders Budd, Illinois

What I is things are moving in the right direction

5 months ago

Reply from Turnbull Law Group

We love hearing this! Seeing that momentum and knowing things are moving in the right direction is the best feeling. Thank you for your trust in us—we are excited to keep moving forward with you toward the finish line!

May. 29th, 2026

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Manny Morton Grove, Illinois

The professionalism and their negotiations skills

5 months ago

Reply from Turnbull Law Group

Thank you so much for the feedback! We pride ourselves on maintaining high professional standards and ensuring our clients get the best possible outcomes through strategic negotiation. It was a pleasure

May. 7th, 2026

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Tim Mabry Mansfield, Ohio

The staff and attorneys are very helpful and knowledgeable

5 months ago

Reply from Turnbull Law Group

The staff and attorneys are very helpful and knowledgeable

May. 6th, 2026

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Myra Warnecke

They let you know what’s actually happening with the accounts! Thank you!

6 months ago

Reply from Turnbull Law Group

We believe that clear communication is the foundation of a successful partnership. We’re glad you appreciate the updates, and we look forward to keeping that momentum going on your accounts!

Mar. 31st, 2026

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Joanne

So far they are doing exactly what they say they would do. No complaints.

7 months ago

Reply from Turnbull Law Group

We appreciate the review! It’s our goal to deliver exactly what we promise. We’re glad everything is on track and that you're satisfied with the progress so far.

Mar. 16th, 2026

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Janet Doyon

Customer service is great always ready to answer any questions.

8 months ago

Reply from Turnbull Law Group

We’re happy to hear our staff took great care of you.

Feb. 22nd, 2026

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Tonya

Great customer service and very proactive results! I am very pleased so far!

8 months ago

Reply from Turnbull Law Group

How exciting to feel supported and start seeing results. Thank you for sharing your feedback.

Feb. 6th, 2026

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Falon Flanagan

turnbull law group helped me resolve my debt and i would highly recommend

8 months ago

Reply from Turnbull Law Group

The highest compliment is that you recommend our program to others: thank you for your kind words.

Feb. 6th, 2026

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Verified Customer

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Gman Mount Airy, NC

They are very helpful. Had no problems with them at all.

3 years ago

Reply from Turnbull Law Group

That's amazing to hear, Gman! We aim to find real solutions that make a difference and are present every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program!

Jan. 6th, 2023

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Verified Customer

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Susan Margaret Mesa, AZ

Easy to work with, trustworthy and reliable

3 years ago

Reply from Turnbull Law Group

Thank you for your lovely review, Susan. We love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

Dec. 22nd, 2022

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Verified Customer

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Aldeth Kennett Square, PA

they were easy to work with and listened to my concerns

5 years ago

Reply from Turnbull Law Group

Thank you for your lovely feedback, Aldeth! It's a pleasure to know that our representatives continue having great interactions with our clients since that is our top focus. Always feel free to reach out when assistance is needed. Thank you for choosing Turnbull Law Group to serve your financial needs.

Oct. 19th, 2021

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Verified Customer

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Connie Shaeffer Missouri Valley, IA

Easy to deal with, friendly representative

5 years ago

Reply from Turnbull Law Group

Connie, we appreciate you taking the time to leave us a review! We're elated to hear about your success thus far and we look forward to you becoming debt-free. Thank you for choosing Turnbull Law Group!

Oct. 13th, 2021

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Verified Customer

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James Clare Reston, VA

Resolved this issue timely and to my satisfaction

5 years ago

Reply from Turnbull Law Group

Thank you, James, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Oct. 13th, 2021

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L Sharpe

I'm not to sure but seems like it's taking to long and I do know it takes time so I'm in being patient

9 months ago

Reply from Turnbull Law Group

Welcome to Turnbull Law Group. Timing of settlement agreements are based on two factors: funds building up in the dedicated account through consistent deposits, and creditor cooperation. It does take time, but when the program is completed, you will be so relieved! Don't forget that you can track your progress and your payments through your client dashboard.

Dec. 31st, 2025

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Steven Fort

I had over $800 in my dedicated account and they have the audacity to send the creditor $100 and took $715 for themselves, I’ll never get this debt paid off they way they do things.

10 months ago

Reply from Turnbull Law Group

Hello Steven,
Fees are only collected once per account, at an amount and process set by law and outlined in your Agreement. An account specialist from our team will be reviewing your file specifics and reaching out shortly.

Dec. 10th, 2025

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chauncey g

They are only interested in getting the 50 percent fee from settled debt. They wont contact credit card companies to stop calls, they wont delay dedicated account payments for a crisis and they dont answer emails. AVOID.

11 months ago

Reply from Turnbull Law Group

Hello Chauncey,
We are sorry to hear that you have not felt fully supported so far in your program. An account specialist will be reviewing your program and reaching out soon.

Nov. 10th, 2025

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Faith Dawson

Very satisfied with the process. The communication and response is personable and prompt.

11 months ago

Reply from Turnbull Law Group

We're happy our communication has been clear and effective.

Nov. 11th, 2025

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Tonya Pierce

They are great at answering your questions and keeping you informed of every step.

11 months ago

Reply from Turnbull Law Group

We are delighted to hear that our communication met your expectations.

Nov. 11th, 2025

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Patricia Ogasawara

Very understanding, willing to help and answer questions that we have had. Website is very helpful and easy to use

1 year ago

Reply from Turnbull Law Group

We are happy to hear that you have felt well informed with your Program and its progress.

Sep. 18th, 2025

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Arthur Patillo

I loved her welcoming spirit when she answered my call and questions. She was very patient and polite.

1 year ago

Reply from Turnbull Law Group

We are happy to hear that our team has made you feel well supported.

Sep. 5th, 2025

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Calvin Youmans

They helped me out with a fast out look and I am looking to keep working with them until I get it taken care of

1 year ago

Reply from Turnbull Law Group

Thank you for sharing that you feel well informed about your progress in the Program.

Aug. 27th, 2025