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Turnbull Law Group

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8.5

Overall Score

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Frank karafa

The fact that I can view everything that is going on with my progress on line.

2 weeks ago

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Reply from Turnbull Law Group

It is good to hear that the Dashboard has boosted your confidence in your Program progress.

Jan. 23rd, 2026

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Jeannette Simonson

Over the Phone. Quick reply when send emails. Don't have to meet in person.

3 weeks ago

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Reply from Turnbull Law Group

We're so glad that helped! We wanted to make sure you felt supported.

Jan. 19th, 2026

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Daniel Thomas

Good communication. Process clearly explained. Frequent updates.

3 weeks ago

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Reply from Turnbull Law Group

Great to know you have the clarity you need to move to the next step in your Program.

Jan. 19th, 2026

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Dan Werner

Being in irresponsible debt, is a burden and with high interest rates, a never ending cycle of fiscal pain. While there are .org companies offering debt relief, I liked what I read about Turnbull. 1. Non-judgemental 2. Confidential 3. Honest and forthcoming 4. Strong communication with clients. There is more, stay tuned. Debt is terrifying and humiliating, Turnbull alleviates much of that with a confidence of an older brother.

8 months ago

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Reply from Turnbull Law Group

Thank you for sharing your candid feedback about our team, Dan. We are always happy to hear when a client feels well informed and supported.

May. 16th, 2025

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Melissa Richardson

I do like that they work with you, but it’s starting to become more and more like dealing with a creditor. Some agents are understanding and nice about it, but some really drive home that they need more money and sometimes I get a vocabulary lesson, which becomes frustrating. One of my recent calls, I called to see if an agent that called me worked there and was trying to speak with them. I was on the phone for over 30 minutes and my question wasn’t answered until the end of the call, and I still didn’t get to speak with them. I ended up calling them directly again and got them. They also started talking really fast and wouldn’t let me get a word in that I had already done what they were calling me asking me to do. They said they’d have someone call about my experience and my deposit….and I have yet to hear from anyone. Just this survey.

10 months ago

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Reply from Turnbull Law Group

Hello Melissa,
Thank you for sharing your feedback about your recent experience. We are sorry to hear that you did not feel supported during this interaction. We are always looking for ways to Get Better in our process.

Apr. 2nd, 2025

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Jackeline Rivera

I found Turnbull Law Group online and I did some research before contacting them. They are true to what they say. I was explained in detail on how they were going to help me in settling my debt. We are working together to help me out. I am a single mother and had some debt lingering that was weighing me down. Turnbull shed a light my way and are helping me get through this challenging time.

11 months ago

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Reply from Turnbull Law Group

Thank you for sharing your experience, Jackeline. We are so happy to hear that our program has helped to relieve your financial stress.

Feb. 26th, 2025

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Danielle Bond

TurnBull Law Group has been absolutely amazing to work with. Customer service is always friendly and quick to get issues or questions resolved and the lawyers in this group do a wonderful job taking care of debt enrolled. Overall, I highly recommend using them if you are looking for a debt relief program. I have had absolutely no complaints with them whatsoever!

11 months ago

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Reply from Turnbull Law Group

Thank you for your recommendation, Danielle. We are grateful to be your partner on your journey to financial freedom.

Feb. 19th, 2025

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L Sharpe

I'm not to sure but seems like it's taking to long and I do know it takes time so I'm in being patient

1 month ago

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Reply from Turnbull Law Group

Welcome to Turnbull Law Group. Timing of settlement agreements are based on two factors: funds building up in the dedicated account through consistent deposits, and creditor cooperation. It does take time, but when the program is completed, you will be so relieved! Don't forget that you can track your progress and your payments through your client dashboard.

Dec. 31st, 2025

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Olivia Jakubowski Atlanta, GA

Getting started with my Debt Consultation was a easy process. I was informed about how it works, step by step, as in how long it's going to take to be debt free. Very professional intake, there was no rush, answered all my questions that I had. Went over my monthly payment and made sure it would be affordable for me. The lawyer was very patient made sure I understood the process. In how it all works , my debt, monthly payment . I could go on and on. I'm just glad I made this big decision to fix my debt versus bankruptcy. Im able to reach out to them at anytime . Responses are quick. They keep me informed on what they are doing on my debt relief. I'd give them a HIgh 5!!!

2 years ago

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Jordan Glick

To start, I was quite possibly the biggest skeptic of this program when I enrolled with Turnbull. Here is the back story. . . I got myself into a hefty amount of credit card debt to the point I was drowning in it. I reached out to a loan provider whom I had worked with before but unfortunately, I did not qualify for a loan this go-around. The individual I spoke to informed me of my two options - either enter a debt relief program or file for bankruptcy - I chose the debt relief program. Being a resident of Virginia, I was matched with Turnbull Law Group. I was very scared to proceed with Turnbull as the thought of litigation was terrifying. In addition to this, I was very skeptical of this being a program that would actually help. I was under the impression that this was a scam and I'd be paying way more money than what I owed. A few weeks after beginning the program, I tried to get out due to fear of what was to come. The gentleman I spoke with in customer service encouraged me to stick with the program for at least a while longer and that if after a month or so I wasn't happy, I should call back and they'd close the program for me (full refund). Because I was unsure of a backup plan, I decided to heed that gentleman's advice and boy am I glad I did. I've been in the Turnbull program since January of 2023 and I just had my first settlement agreed (June 2023) for 50% of what I owed to the credit card company! Quite honestly, I could not be more happy with Turnbull and the work they are doing on my behalf. This program has taken a tremendous amount of stress off of my shoulders and I'm so thankful for that. Looking forward I still have two more accounts that need to be settled but I know that in due time, the same fortune will come my way. As far as communication with Turnbull, ALL of my interactions have been positive and efficient. The folks in customer service are kind, generous and non-judgmental. They make you feel valued and cared for. One of the keys to guaranteed success in this program (as I've found) is adding additional funds (when possible) to your monthly deposit. I've used the snowball method where I'm throwing as much additional income towards this program as possible. This has really been a big help and helps settlements happen faster. Folks, don't second guess yourself like I did when entering this program. It is well-worth it and you WILL be taken good care of! (Only downfall is that your credit score will take a hit but it's something that can be improved once your settlements are reached - my score jumped 20 points after my first settlement - brighter days are ahead!)

2 years ago

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Teresa L Atlanta, GA

Let me just say that Turnbull Law Group has made this an easy process for me. I had close to $20,000 in debt due to various reasons, such as job loss and poor health. After 1 year in the program all of my debts have been settled for a minimum of 50% less than what I owed. I haven't missed one payment and I am now down to just under $5000 left owed. To those that stated your credit score dropped...turnbull explains this to you in the beginning. My score dropped significantly for a few months but its been steady climbing back up for about 6 months. I can't thank you enough Turnbull Law. You have changed my life.

4 years ago

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Reply from Turnbull Law Group

Wow! Congratulations, Ms. Teresa! It sounds like you are doing an amazing job in our program. Thank you for contributing your success to the service we provide. It is a pleasure to provide a service that leads to brighter financial futures. Hang in there. You can do this! Thank you for choosing Turnbull Law Group to reach your financial goals. Here's to your financial freedom!

Jul. 2nd, 2021

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Zb55 Belleville, KS

Our experience with Turnbull has been a very positive one. We are one year into our four year program, and have been able to significantly increase our payments with the goal of ending the program early. Don’t be shocked after Turnbull negotiates your first settlement, and you see a chunk of the funds you’ve deposited go to then as a fee - Turnbull has been able to negotiate many of our accounts down to 50% or so of the balance that was due. They will take a fee with each settlement, but it is all calculated into the scheduled deposits so that you will never have a bill. There are better ways to get out of credit card, payday loan, or other debts, but this option is for those that are far enough down the debt road that the only other option is bankruptcy. Communication with Turnbull ha also been outstanding. I’ve never had any issues with getting a hold of anyone and getting any questions answered.

5 years ago

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Reply from Turnbull Law Group

We appreciate your amazing feedback! It's so great to hear how pleased you are with our service efforts. Our goal is to make sure we support our clients every step toward a debt-free future. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Jan. 22nd, 2021

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Carl alberico

I am using Turnbull to get my debt down. The first account went from 12k owed to 6k. I am so pleased with them!

2 months ago

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Reply from Turnbull Law Group

Hello Carl and welcome to Turnbull Law Group. Thank you for sharing your success so far int he program!

Dec. 10th, 2025

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Mark Arron

A+++++ Work. We so appreciate how everything was explained and how you all wasred no time in beginning the processs.

2 months ago

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Reply from Turnbull Law Group

Hello Mark,
Thank you for sharing your early success in the Program. We look forward to resolving the remainder of your debt.

Dec. 1st, 2025

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wm griffith

No procrastination here..surprised how quick they are to look into anything that may come up..very pleased

2 months ago

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Reply from Turnbull Law Group

Thank you for sharing your success in the program so far.

Dec. 1st, 2025

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ThePuglover1969

I had my first creditor paid off!! I was not sure what happens next. She was very informative and answered all my questions.

3 months ago

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Reply from Turnbull Law Group

How exciting to have your first settlement completed. You can track your progress on the other accounts on your client dashboard, or by calling our team.

Oct. 30th, 2025

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Rachel Morrison

Their communication and ease of doing business is outstanding. They take the time to disclose all information and allow space for questions and concerns.

4 months ago

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Reply from Turnbull Law Group

We are pleased to know that our team has helped you to feel well informed, and you feel comfortable to ask questions.

Sep. 30th, 2025

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Elmerfudd

I was very skeptical on these things but they already settled one of my larger ones and are working on the others I have some extra money now to help with my everyday bills

5 months ago

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Reply from Turnbull Law Group

We are so glad to hear that you have found financial relief in your budget: thank you for sharing.

Sep. 5th, 2025

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Joe Sepeda

They have gone above and beyond to help me and my wife in our financial problems. I will tell everyone I know about this company if they are in the same problem we are in. They are slowly fixing our financial problems.

7 months ago

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Reply from Turnbull Law Group

Thank you for your recommendation, Joe. We are happy to hear that our program has helped to relieve some of your stress financially.

Jun. 24th, 2025

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Melanie Carroll-Travis

Excellent service! Very thankful I ran across Turnbull Law Group I was drowning in credit card debt and could only afford to make the minimum payments which was not getting me anywhere.

8 months ago

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Reply from Turnbull Law Group

Thank you for sharing your success so far in the Turnbull Law Group program, Melanie. We are happy to hear how our team has made you feel supported.

May. 23rd, 2025

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Kendra Ingraham

They are friendly and efficient, I'm happy I started working with them!

2 weeks ago

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Reply from Turnbull Law Group

We are so happy to hear that you have felt well supported by our team. Thank you for sharing your feedback.

Jan. 23rd, 2026

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Jerry Hernandez

Appreciate that they keep in contact with us .

3 weeks ago

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Reply from Turnbull Law Group

We are happy we could provide some peace of mind through those updates.

Jan. 19th, 2026

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Suzanne Creech

I’ve been very impressed with how Turnbull has kept me informed of everything going on with my debt relief. Everyone is very professional and kind when I call client support. I feel very blessed to have found this group to help navigate me through this tough financial time.

9 months ago

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Reply from Turnbull Law Group

We are so happy to hear that you have felt well supported by our team with your Turnbull Law Group program.

Apr. 25th, 2025

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liz stark

Turnbull has help us tremendously! Everyone always feels like they care! Their accommodating and kind, thoughtful and understanding. We get updates and calls from lawyers and the company. I always HIGHLY recommend Turnbull to anyone I think could use the help!

10 months ago

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Reply from Turnbull Law Group

Hello Liz and thank you for your recommendation! We are happy to hear that you have felt well informed on your financial journey.

Apr. 9th, 2025

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Sophia Rossi

I am new to being in this position (as a customer) and I can't say enough good things about the customer service at TLG! I feel well taken care of, my questions are answered thoroughly, I am promptly responded to, and the customer service team is so helpful. Thus far, I have nothing negative to say at all! Highly recommend!

10 months ago

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Reply from Turnbull Law Group

Hello Sophia,
Welcome to Turnbull Law Group and thank you for sharing your recommendation. We are happy to hear that you feel well supported.

Apr. 2nd, 2025

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Stephan Laun

Staff waa very helpful and knowledgeable. She waa able to understand what I needed and didn't goof off she handled it quickly and professionally. She even went above and beyond to fully explain how I can do it myself. Wish she waa the one I always delt with. She needs a raise as she leads by example and really makes the company look amazing.

10 months ago

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Reply from Turnbull Law Group

Thank you for your glowing feedback for our teammate, Stephan. One of our goals to help you feel well supported on your financial journey.

Mar. 25th, 2025

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John Lindberg

All of the Groups representatives have been very helpful and made me feel very comfortable with all the various transactions they have performed on my behalf... With their assistance and patience I am certain I will be Debt free in time...

10 months ago

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Reply from Turnbull Law Group

Hello John,
Thank you for choosing Turnbull Law Group as your partner on your journey to become debt free.

Mar. 18th, 2025

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Zach

They helped me get out of a situation that seemed impossible. I would recommend Turnbull to anyone that’s in debt. Mine came from a separation and I was left with all of the shared debt. Finally out of debt, thanks to Turnbull, and it feels great!

10 months ago

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Reply from Turnbull Law Group

Hello Zach and thank you for sharing! Congratulations on getting out of debt. We wish you the best as you move forward debt free.

Mar. 13th, 2025

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Nox Mauzy

They have been consistent on all the things I was told prior to signing on. It sucks to have to take a credit score loss, but it would have happened eventually and my credit is on it's way back up after 4 months. My debt is being negotiated down by at least 50% and it makes me feel a lot better knowing I'm 1 step closer to clearing my debt and saving on all of the bills and interest rates.

11 months ago

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Reply from Turnbull Law Group

Thank you for sharing about your success in the Turnbull Law Group program. We are happy to be your partner as you work to improve your financial situation!

Feb. 14th, 2025

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Paul Abramowicz

So far so good, staying patient and hope to add more to my biweekly payment.

1 month ago

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Reply from Turnbull Law Group

Hello Paul and welcome to Turnbull Law Group. We are happy to be your partner on your journey to becoming debt free.

Dec. 31st, 2025

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Awilda Sherman

So far, so good. Hoping to finish program before time stated though.

1 month ago

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Reply from Turnbull Law Group

How exciting that your program is progressing more quickly than you anticipated. Please feel free to track your progress on your client dashboard.

Dec. 27th, 2025

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Sandra Williams

I love the way you keep me informed of the progress you have made.

1 month ago

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Reply from Turnbull Law Group

We’re glad our team has been able to help.

Dec. 27th, 2025

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Solomon Williams

I like the fact that they are working hard to settle your accounts

1 month ago

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Reply from Turnbull Law Group

It makes us so happy to know you have felt our team has been there for you.

Dec. 27th, 2025

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DAWNA LEGERE

The call was very professional, she was very patient, took her time to try to figure things out for me. I am always so hesitant abt calling customer service because I always get people who speak broken English & I can't understand them. This is very concerning for me as when I call it is usually abt something important. I never know if they really understand what I need. My call to Turnbull was exceptional! I stayed on the line & gave her a 9

1 year ago

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Reply from Turnbull Law Group

Hello Dawna,
We are so happy to hear that our team left you feeling supported. Thank you for sharing your experience!

Jan. 25th, 2025

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Amber Evans

I have been in the program with Turnbull for almost 2 years now and it has truly changed my life! They have settled all my debts and made it less stressful when it comes to getting them all paid off. They took the stress out of settling with the creditors and did everything for you and knowing I only hav who make payments to them every other week and they take care of the rest has truly put my mind at ease!

1 year ago

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Reply from Turnbull Law Group

How exciting to see the finish line getting closer, Amber. Thank you for sharing your positive experience.

Dec. 18th, 2024

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Jonathan Felts

I am very pleased with my experience working with Turnbull Law Group. From the start, they have been professional, supportive, and clear in their communication, guiding me every step of the way. I’ve made noticeable progress on resolving my debt, and I truly feel like they have my best interests at heart. The team has been responsive and efficient in handling my case, which has greatly reduced the stress of the situation. I appreciate their expertise and trust them to help me reach my financial goals. I would highly recommend their services to anyone needing debt resolution assistance.

1 year ago

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Reply from Turnbull Law Group

Hello Jonathan ~
Thank you for sharing your experience and for your recommendation. We are happy to hear that you have felt supported and well informed. Thank you for choosing Turnbull Law Group.

Aug. 26th, 2024

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Cory W.

I have been enrolled in the program for approximately four months, and the piece I have now is night and day. Even when collections begin to call and are far less than polite, Turnbull is to reassure me, and to guide me on the right path of getting out of debt without filing bankruptcy. Incredibly grateful I found them and look forward to getting out of debt through this program

2 years ago

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Julie Irvin Chicago, IL

Yes that’s the first time I’ve ever had to do anything like this. I’ve never had to consolidate that before and working with the team at Turnbull has been amazing! If I have a question about anything they are right there to answer my questions and help make me feel like I’m not such a fool for asking that question. I cannot say enough wonderful things about this company. If I could recommend recommend them higher I for sure without a doubt would give them 10 stars!

2 years ago

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Al Barranada Chicago, IL

A great experience from day one, it is important to read and review everything they send. If necessary, reread all information again. They are experienced and tell you exactly what to expect and how everything is going to layout during the process. Debt to income ratio is the main determining factor when you apply for credit. You will have plenty of time to repair your credit rating once they are finished negotiating. I am very grateful for the job they did saving me thousands of dollars. They are always professional and very friendly.

2 years ago

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Michael Leonard Carpentersville, IL

The folks at Turnbull Law Group are top notch. They truly care about my financial situation and have been working rapidly to negotiate favorable terms with my creditors in settling my debt. The Client Services staff provide excellent communication and keep me informed throughout the settlement process. I’m very satisfied with my experience with Turnbull Law Group, and I highly recommend them to others.

2 years ago

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Reply from Turnbull Law Group

That's lovely to hear, Michael! Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Feb. 23rd, 2023

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Donna Philadelphia, PA

Everyone working my case has my best interest in mind. They are very easy to work with and explain the process to where I can understand. If I do have any questions, they are quick to answer and to make sure I understand. I was pleasantly surprised at how fast they return my phone calls. I really like the client dashboard. I can see what I owe and how much of a savings when my creditors agree to a amount. They really go to bat for you. I would highly recommend Turnbull Law Group to anyone,

4 years ago

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Reply from Turnbull Law Group

We appreciate your lovely feedback and for recommending our program, Donna! It is always rewarding to hear how much of an impact we've made to our clients lives and how well they are being treated since our team takes pride in providing world-class customer service to our clients. We hope to continue providing a supportive and pleasant atmosphere for you. Please let us know how we can continue supporting your financial journey! Thank you for choosing Turnbull Law Group.

Jan. 17th, 2022

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Pamela L Howard Danielson, CT

I want to start off by saying the Turnbull Law Group was recommended by a government website. That in itself made me feel like I was in good hands. Not long after my 1st deposit, maybe even a few days, I already had a debtor who was negotiated to settle which they did. I never for a million years believed they would work this hard for me so soon but they did and continue to. I highly recommend this Law Group to everyone who has debt issues and what other kind of law Turnbull may handle. They will work just as hard for you as they did for me. Give them a chance, you won't regret it.

4 years ago

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Reply from Turnbull Law Group

Your amazing feedback is appreciated, Pamela. It's always great to hear clients share how pleased they are with our service efforts. We're honored to be your solution to financial relief. Keep up the excellent work, and thank you for choosing Turnbull Law Group.

Dec. 2nd, 2021

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John M. Zmijewski Bristol, CT

It’s only been a couple months since my initial contact with the Turnbull folks but my FIRST IMPRESSION of their PROFESSIONALISM and EQUALLY IMPORTANT EVIDENT VAST KNOWLEDGE of their specific legal specialties led to a nearly immediate decision to proceed with what is now our OFFICIAL “Lawyer/Client Relationship”. I feel quite confident that I have EVERY REASON TO BELIEVE said relationship will only grow stronger and STRONGER as we move forward to accomplish my Financial Goals! John M. Zmijewski Farmington, CT

4 years ago

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Reply from Turnbull Law Group

We appreciate you for taking the time to share this with us today since we take every opportunity to get better at serving our clients. Excellent feedback, Mr. Zmijewski. It's great to hear how pleased you are with our service efforts. Thank you for choosing Turnbull Law Group as your guide to financial freedom. Here's to a successful journey!

May. 27th, 2021

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SLburlingame Ashtabula, OH

Hello, my husband and I have been clients for over a year. Customer is service is great, and the representatives will always treat you with courtesy and respect. The other great part is a attorney will contact you themself to go everything and answer any questions you may have. The attorney will also periodically check in to let us know of any issues or just to keep us updated. Thank you Turnbull Law Firm.

4 years ago

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Reply from Turnbull Law Group

We cannot thank you enough for sharing your positive experiences with us! It's always great to hear clients share how pleased they are with our service efforts. Making sure our clients feel well-supported is our number one focus. Keep up the excellent work, and thank you for choosing Turnbull Law Group. Here's to a brighter financial future!

Apr. 8th, 2021

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Tammy S Fradeneck Macon, GA

I was a little nervous about signing up to reduce my credit card debt. After 6 months of paying my monthly payment I was very pleased to find out one of my credit cards was settled. Now I can feel a little less nervous about the the settlement of the one card. The staff are very helpful and you feel at ease. I lnow it is going to take more yime to settle the other cards balance but I feel so good about my decision on using Freedom Debt Relief program . And Trumbull Law Group.

4 years ago

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Reply from Turnbull Law Group

Congratulations on your first settlement, Tammy! You should be very proud about the progress you're making. We are thrilled to accompany your journey to financial freedom. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs. Here's to a successful journey!

Apr. 8th, 2021

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Sharon Jefferson Toledo, OH

In just a year they already settled two of my accounts and one was quit a large one! when calling client support I feel at ease and I get all my answer quickly! The client support team an attorneys have a excellent communication between them, cause client support has all the updates on my accounts right in front of them on their computers! I also keep them informed at my end!

4 years ago

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Reply from Turnbull Law Group

We cannot thank you enough, Sharon, for sharing such amazing feedback! We'd also like to congratulate you on the progress made so far! It's rewarding to hear how pleased you are with our service efforts. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs. Here's to a successful journey!

Mar. 10th, 2021

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Margaret M. Soulia Norwich, CT

It is both a privilege and an honor to give others who are feeling overwhelmed and drowning in debt. I began in March of 2020, around the time COVID-19 really kicked in. I made the decision to turn to Turnbull and consolidate my debt. They have been wonderful!! They have been totally committed to resolving my debt completely and am pleased beyond words what they have done for me and will continue through until the end. A wonderful group to work with and they are committed to resolving any and all concerns you may have.

4 years ago

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Reply from Turnbull Law Group

We appreciate your amazing feedback, Margaret! It's always great to hear clients share how pleased they are with our service efforts. Remember to log into your Client Dashboard for important communications regarding your account. Thank you for being the best part of Turnbull Law Group!

Feb. 23rd, 2021

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Vilissa Talcott Grovetown, GA

Turnbull Law Group has taken everything out of my hands. No more stress or worry! They got a list of my creditors and let me know how much to set aside each month to see about lowering what I owe. They contacted my creditors and started negotiations with them. I ignore phone calls, and any mail I get from my creditors, I fax to Turnbull. They have already negotiated a transaction with one of my creditors, and I have accepted that offer! And I have only been with them a couple of months!

4 years ago Edited September 14, 2021

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Reply from Turnbull Law Group

Congratulations, Ms. Talcott, on your first settlement! We appreciate your amazing feedback. It's always great to hear clients share how pleased they are with our service efforts. Keep up the excellent work, and thank you for choosing Turnbull Law Group.

Feb. 17th, 2021

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Steven Fort

I had over $800 in my dedicated account and they have the audacity to send the creditor $100 and took $715 for themselves, I’ll never get this debt paid off they way they do things.

2 months ago

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Reply from Turnbull Law Group

Hello Steven,
Fees are only collected once per account, at an amount and process set by law and outlined in your Agreement. An account specialist from our team will be reviewing your file specifics and reaching out shortly.

Dec. 10th, 2025

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Audrey Adams

I was pleased with the feedback of one of my 3 accounts. However, it would have been nice to get feedback on the process/feedback on the other 2 accounts.

4 months ago

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Reply from Turnbull Law Group

Thank you for sharing your success so far with your program, Audrey. We are happy to hear that you have felt well informed.

Sep. 18th, 2025