Name: Turnbull Law Group
Rating: 4.6

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Fred Collins Atlanta, GA

Turnbull Law Group has made me feel financially stable with their efforts in making me debt free at a certain time in the near future. every representative that I have talked with is friendly and professional makes me feel I made the right choice in becoming debt free.

3 years ago

Reply from Turnbull Law Group

Excellent feedback, Mr. Collins. Hearing that our service has provided you with peace of mind is beyond rewarding. It is an honor to be your solution to financial relief. We also appreciate you for speaking so highly about our Client Services team. Remember to log into your Client Dashboard for important communications and updates. Thank you for being the best part of Turnbull Law Group!

Jun. 25th, 2021

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Sharalee Insley Cincinnati, OH

My questions are always answered, in a very clear, and understandable way. I don't have any negative thoughts as regards Turnbull Law Group as a whole. I am so grateful for all of their help. Working with them has been a much needed relief.

3 years ago

Reply from Turnbull Law Group

We're grateful for the amazing feedback, Ms. Insley. Our advocates in Client Services pride themselves on providing the utmost level of service. Thank you for recognizing our efforts! As you continue the journey, please let us know how we can continue supporting your every step. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Jun. 22nd, 2021

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Matthew Fischer Fredonia, KS

Turnbull Law group has been a blessing to work with. Anytime I have a question, and I have A LOT, their customer service team has always answered me with confidence and grace. I am fortunate to have found them and that they are willing to help me with my financial needs.

3 years ago

Reply from Turnbull Law Group

Your feedback is appreciated, Mr. Fischer. It's great to hear you are confident when speaking with our Client Services team. We're available 7 days a week to support every step of your journey. Remember to log into your Client Dashboard for important updates and communications. Keep up the excellent work, and thank you for choosing Turnbull Law Group. Here's to your financial freedom!

Jun. 11th, 2021

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Freddie Collins Atlanta, GA

Have been in contact with customer service and I was satisfied with the response I received concerning my question. The representative was friendly and professional and gave me a feeling that my concern was the utmost important.

3 years ago

Reply from Turnbull Law Group

It's always great to hear clients share how pleased they are with our service efforts. Thank you, Freddie, for the opportunity to serve your financial needs. We're honored to be your solution to financial relief. Here's to a successful journey! Thank you for choosing Turnbull Law Group!

May. 7th, 2021

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Ed Incillo Watertown, CT

When ever I call to speak to someone about my account, the person on the other end is always pleasant and helpful. They have the answers to my questions. Also would like to thank Turnbull Law Group for their prompt action and settlement reached on behalf of myself. One more to go!!

3 years ago

Reply from Turnbull Law Group

Way to go, Ed! Congratulations on the progress you've made. We appreciate your amazing feedback! Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs. Here's to your financial freedom!

May. 5th, 2021

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Laura Glastonbury, CT

Turnbull worked with me to ensure I had a plan without throwing me in further debt and greatly helped when COVID took a turn for the worse and I needed funds. Highly recommended if you are looking to get rid of debt and bankruptcy is just not an option for you!

3 years ago

Reply from Turnbull Law Group

We cannot thank you enough for sharing how pleased you are with our service, Ms. Laura! Making sure our clients feel well-supported is our number one focus. Please let us know how we can continue supporting your every step toward financial freedom. Thank you for choosing Turnbull Law Group to be your guide.

Apr. 27th, 2021

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Kara Chappell Suffield, CT

Turnbull has made resolving my debt a journey that brings peace of mind instead of stress. With the pandemic I could not have asked for a better team during such a tumultuous time. I would highly recommend them and their quick ways of contacting making authorizing settlements so easy!

4 years ago

Reply from Turnbull Law Group

Amazing feedback, Kara! Hearing that our service provided you with peace of mind is beyond rewarding. We also appreciate you for recommending our program. Remember to log into your Client Dashboard for important communications regarding your account. Thank you for being the best part of Turnbull Law Group!

Mar. 3rd, 2021

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Jae Steele Jacksonville, FL

Turnball law has been a saver! They worked quickly to help me start to resolve my debt issue. I am currently in the program and have been for 6 months now and I just got my first settlement and I am so excited to see where things will be in a year or two.

4 years ago

Reply from Turnbull Law Group

Congratulations on your first settlement, Jae! We appreciate you for taking the time to share this with us. It is our pleasure to provide a service that leads you to a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to getting there!

Mar. 1st, 2021

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Danny Denney Dayton, OH

First and formost I would like to thank you for your help. I have not recieved any notice from Discover card one way or other. Also American Express has been in touch with me to let me know they have canceled my credit. Thank you for your insistance. Danny Denney.

4 years ago

Reply from Turnbull Law Group

We appreciate your amazing feedback, Mr. Denney. It sounds like you have a great understanding of how our process works. If any questions come up, Client Services is available Monday - Friday to support your financial needs. Thank you for choosing Turnbull Law Group!

Feb. 17th, 2021

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Steve Barberton, OH

Working with them has been nothing short of professional and stress free! Everyone, and I mean everyone, has been a pleasure to work with! Couldn't be happier with the level of attention I have recieved along with the service.

4 years ago

Reply from Turnbull Law Group

Welcome to Turnbull Law Group, Steve! Thank you for choosing Turnbull Law Group as your guide to financial freedom. We're grateful to know how pleased you are with our efforts. Please let us know how we can continue supporting your every step toward a brighter financial future. Thank you for choosing Turnbull Law Group.

Feb. 17th, 2021

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Antonio Aponte Spartanburg, SC

What I like the best about this company is that they are on top of everything I couldn't be more excited to have you guys help me out thank you so very much I will recommend this company to anyone that's going through the same thing I'm going through

4 years ago

Reply from Turnbull Law Group

Amazing feedback, Antonio! We appreciate you for taking the time to share this with us. Thank you for recommending our program! Please let us know how we can continue supporting your every step toward financial relief. Thank you for choosing Turnbull Law Group as your guide to getting there!

Feb. 2nd, 2021

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Linda Thompson Proctorville, OH

What I Like and appreciate most is that I can call client support anytime and talk to wonderful agents, even if trivial. They give reassurances and pass on information to the attorneys-saving them valuable time. Thanks! Linda T.

4 years ago

Reply from Turnbull Law Group

We cannot thank you enough, Ms. Linda, for sharing your positive experiences with us! It's great to hear you share how pleased you are with our service efforts. Here's to your financial success! Thank you for being the best part of Turnbull Law Group!

Jan. 27th, 2021

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Yvonne Johnson Decatur, GA

I am pleased with the results so far and glad I made the chose of Turnbull Law Group. The Customer Service Staff is great and pleasant they answer your concerns and explain the process to you so you understand exactly what is going on with your account. You also have access to your deposit as they post to your account.

4 years ago

Reply from Turnbull Law Group

Thank you, Yvonne, for the confident feedback! Our goal is to make sure we support our clients every step toward a debt-free future. Hearing that our service provided you with peace of mind is beyond rewarding. Thank you for being the best part of Turnbull Law Group! Here's to your financial success.

Jan. 21st, 2021

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Lisa Williams Perrysville, OH

So far so good. Head my first settlement after four months. It’s very stressful to deal with debt but each time I call they reassure me that things are going well. I’m having trouble with one credit card company harassing me, but hopefully this will be resolved.

4 years ago

Reply from Turnbull Law Group

Excellent feedback, Ms. Williams! We are thrilled to be your financial solution to debt-relief. Congratulations on your first settlement! Keep up the excellent work, and thank you for choosing Turnbull Law Group.

Jan. 21st, 2021

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Al Mossa Stamford, CT

Since signing on I have had very little interaction with them other to call to complain that creditors were non stop calling me. I was told that it is a process that takes time to negotiate settlements and since then, I have a better understanding of the process. They have, after 3 months, got me a settlement with one of my creditors saving me over 50% of what I owed the creditor. I could not ask for more or be more pleased thus far.

4 years ago

Reply from Turnbull Law Group

Amazing feedback, Al. Congratulations on your first settlement! This is a huge milestone to have reached. You should be extremely proud of your efforts. Our goal is to make sure we support your every step toward a debt-free future. Keep up the excellent work, and thank you for choosing Turnbull Law Group.

Jan. 8th, 2021

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Julie Crowe Lawrence, KS

Great customer service! They really work hard for you and keep you updated along the way. They quickly respond to questions and are truly invested in getting you a great outcome and easing your stress over debt. I cannot thank them enough for what they are doing for us.

4 years ago

Reply from Turnbull Law Group

Welcome to Turnbull Law Group, Ms. Crowe. We appreciate your amazing feedback! If questions come up along the way, Client Services is available Monday - Friday to support your financial needs. Thank you for choosing Turnbull Law Group. Here's to a successful journey!

Dec. 23rd, 2020

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Lutchman Seemungal

My call was answer promptly and all my questions were answered correctly

2 months ago

Reply from Turnbull Law Group

Thank you for sharing your experience! We are happy to hear that our team met your expectations.

Jan. 28th, 2025

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CYNTHIA DILLMAN

Wonderful to work with. Very conscientious about their work.

2 months ago

Reply from Turnbull Law Group

Thank you for sharing your feedback, Cynthia. We are happy to see that your program is successfully helping you reach your financial goals.

Jan. 17th, 2025

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Donna Vaughan

Their upfront honesty. Their kindness over the phone when you have question.

2 months ago

Reply from Turnbull Law Group

We are happy to hear that you feel supported by our team, Donna. Thank you for sharing.

Jan. 16th, 2025

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Freddie Edwards

So far so good. I am saving a lot of money SO FAR. To soon to know anything else.

2 months ago

Reply from Turnbull Law Group

Welcome to Turnbull Law Group, Freddie. We are happy to be your partner on your journey to becoming debt free.

Jan. 16th, 2025

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Kelcey

3 months ago

Reply from Turnbull Law Group

Hello Kelsey, We are happy to hear that your program is progressing nicely, and according to plan. Thank you for choosing Turnbull Law Group as your partner to becoming debt free.

Jan. 2nd, 2025

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Mastewal Asefa

I was desperate about my debt worried,but now I got relief that make me think forward

3 months ago

Reply from Turnbull Law Group

One of our goals is to give relief to the financial stress of everyday people. We are happy to hear that we could help you, Mastewal!

Dec. 18th, 2024

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Manny6179

what I like is less of a monthly payment but I would like if they would talk to all of them at the same time

3 months ago

Reply from Turnbull Law Group

Hello Manny,
We are sorry to hear that creditor calls are still causing you concerns. We base the contact with each account strategically, based on our years of experience. Please call or email our team for tips on how to handle these calls. Thank you for choosing Turnbull Law Group as your partner on your journey to becoming debt free.

Dec. 13th, 2024

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Edwin

It's concept is compelling. It takes considerable courage to follow this plan.

3 months ago

Reply from Turnbull Law Group

We are grateful to hear that you have chosen Turnbull Law Group's debt relief plan as your path toward financial freedom, Edwin.

Dec. 9th, 2024

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Murray Riley Jr

This company is preserving my financial stability and independence! I highly recommend this company and their services!

4 months ago

Reply from Turnbull Law Group

Hello Murray and thank you for your recommendation. We are happy to be part of your strategy to become debt free.

Nov. 27th, 2024

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Heather Patterson

Great at communicating with me. Always call and check to see if I need anything or concerned about anything.

5 months ago

Reply from Turnbull Law Group

Hello Heather ~ One of our goal is to keep our clients well informed of their progress. We are grateful to hear that you have felt well supported.

Oct. 29th, 2024

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Jason Gusta

Could never reach a person about questions I have/had. They said I have a personal lawyer with any questions. Texted lawyer and they said to call turnbull. Debt relief was supposed to take 2 to 3 years, but due to lawsuits( that they said wouldn't happen with loan consilidation) Had to do a separate payment for 1 year at double the money I couldn't afford and now still going to be 2 to 3 more years. I recc doing a lot of research before coming to turnbull.

6 months ago

Reply from Turnbull Law Group

Hello Jason,
We are sorry to hear that your program is not working according to your expectations. An account specialist will be reviewing your account and reaching out to you shortly.

Sep. 23rd, 2024

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Vic Ruiz

I have been with Turnbull for about 5 moths and they have settled 2 of my CC. They have work hard to have my debt paid fast

6 months ago

Reply from Turnbull Law Group

Thank you for sharing your progress, Vic. We are grateful for the opportunity to assist you in becoming debt free!

Sep. 13th, 2024

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Bunnie Jones

I am still in the beginning of this process. And have used another company in the past. Disappointed that we would let work through lower balances first before moving on to high one or potentially of negotiating lower payments that could be used for all cc companies.

7 months ago

Reply from Turnbull Law Group

Hello Bunnie ~ We are sorry to hear that your program is not progressing according to your expectations. An account specialist will review your file and be reaching out shortly.

Aug. 22nd, 2024

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Richard Lazarski

Dows not answer e-mails with answers although I prefer this method. Explanantion of terms such as "Settlement Fees" clearly. All I wanted to know if this amount is billed to me as an extra charge I pay at the end?

7 months ago

Reply from Turnbull Law Group

Hello Richard ~ A full understanding of your program is definitely one of our goals. An account specialist will be reaching out by email to address your questions.

Aug. 9th, 2024

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Tina Fradette

I was in their program for a while . At first all was great . Last month my husband passed I got an email from one of their lawyers asking me to contact . I did and was told I graduated ! She said no more money would be taken out . Next the email , asking me to update address for my graduation packet . What an fn joke ...today they took 500 out of my account , they said I have several months left ....! Because of this , payments will bounce like a ball . I am so angry

8 months ago

Reply from Turnbull Law Group

Hello Tina ~ We are sorry to hear of your loss and also of the unfortunate circumstances you have described. An account specialist is reviewing your file and will be reaching out shortly. We certainly intend the completion of your program to be a joyous time and not to add stress.

Jul. 31st, 2024

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MZAWESOM

I am very satisfied with the help they are providing me. I was in deep with paying so much per pay period. Now I can breath again.

8 months ago

Reply from Turnbull Law Group

We are always glad to hear from a satisfied client. Thank you for sharing your feedback. Thank you for choosing Turnbull Law Group to assist with your financial stress.

Jul. 31st, 2024

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Andrew Sellery (Captain America)

I am truly grateful for the support and help from them and have improved my credit scores. Thank you for your support!!!

8 months ago

Reply from Turnbull Law Group

Hello Andrew ~ Thank you for sharing your experience with Turnbull Law Group. We are glad to hear that you feel supported.

Jul. 23rd, 2024

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This Comany Sucks

Turnbull Law Group has the worst customer service department. When called 5 times, I never got the answer to my questions. I was placed on hold for 20 minutes or more each time and once the agent hung up on me. I would not use this company, they are the worst!!! If I could minus STARS I would, but since I can't I had to give them 1 star. They do not deserve even 1 star. BUYER BEWARE!!! BUYER BEWARE!!!

8 months ago

Reply from Turnbull Law Group

We are so sorry to hear that your experience has not met expectations. An account specialist would like to have the opportunity to review your file and assist with your concerns. Please call Client Support at 800-674-1504, and ask for your file to be reviewed.

Jul. 22nd, 2024

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Rose Macie

They are resolving my debts in a timely manner and they are also a great company to talk with and expressing concerns or problems with.

8 months ago

Reply from Turnbull Law Group

Thank you for sharing your experience, Rose. We are glad to hear that you feel supported and well-informed in your progress.

Jul. 17th, 2024

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Amanda Robinson

Easy to work with. The alert you about debt is eligible to add to your agreement. Everything is as easy as replying yes.

8 months ago

Reply from Turnbull Law Group

We are so glad to hear that you feel well informed, Amanda. We definitely want you to feel supported during the debt settlement process.

Jul. 17th, 2024

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john tanner

Turnbull has done great negotiation settlements for my debts it will take some time for me i have alot. I do feel the pressure an stress leaving

8 months ago

Reply from Turnbull Law Group

Thank you for your candid review, John. You are correct that debt settlement takes time, but the end result is worth it, when you become debt free. Thank you for choosing Turnbull Law Group as your partner on this journey.

Jul. 19th, 2024

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Verified Customer

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Debra Rossi Johnson City, TN

So pleased with turnball law firm representing my interest and explaining the process in detail with no rocks un turned

3 years ago

Reply from Turnbull Law Group

Terrific feedback, Debra! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Oct. 13th, 2021

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Eric Kunkelman

The process works. It’s painful in the sense that you have to understand the hit to your credit, but they are reducing my debt in half. I’ve already referred a friend.

9 months ago

Reply from Turnbull Law Group

Thank you, Eric, for referring a friend! You have shared your experience candidly, but we are happy to be your partner on this financial journey.

Jun. 13th, 2024

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Tris Devore

Just enough interaction that I don’t get too many emails

1 month ago

Reply from Turnbull Law Group

We are happy to hear that you feel well informed of your progress in your Turnbull Law Group program.

Feb. 28th, 2025

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Mike De Freitas

I did like the amount of fees that were charges

1 month ago

Reply from Turnbull Law Group

Hello Mike,
Thank you for giving us 4 Stars. If there is anything we can do to improve your experience, please do not hesitate to reach out.

Feb. 11th, 2025

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Mary Detscher Decatur, GA

This company has been so wonderful when dealing with me and my questions! The client helpers are all kind and understanding and knowledgeable. This company has helped us so much so far!

1 year ago

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Brittney

They have explained everything to me and contact me when needed. They don't bombard me with texts, calls, and emails but when I need them I can get in touch with them. They have made a very stressful time not quite so bad!

1 year ago

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D.Savannah Savannah Savannah, GA

Ask tons of questions-and beware..... Customer Service is just ok - and can be snarky and hang up on you if you ask too many questions!!! Fees are: 1) Settlement Fee=27% of each Settlement-$ to Firm first. 2) plus $9.95 a month to manage the online account, 3) plus $10 for EACH check they send your creditor--there is an agreement with a third party for the fee, and even though there are other options that would cost you $0 to send payment to credit--per the agreement you sign with the third party - they are NOT available to you! I tried working with both Turnbull and the 3rd part but got the run around, hung up on, called back only to be told 'we do the best option that saves you money'...its a crock. 4) If you remove Debts from the program because you settle on your own - your monthly payment remains the same.

1 year ago

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Andre R. Alexander Atlanta, GA

My contact with client services was very helpful, they took my call, listened to my concerns and were able and willing to provide any help that i needed to help me stay on track with my account. Very good company.

2 years ago

Reply from Turnbull Law Group

That's amazing to hear, Andre! It is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Mar. 24th, 2023

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Karen Lamb Alma, GA

I really liked the customer service. The personnel involved explained the process to me in very easy terms to understand and made sure to let me ask as many questions as I needed.

2 years ago

Reply from Turnbull Law Group

We love to hear that, Karen! Thank you for sharing your experience with us, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 674-1504 if you have any questions or concerns.

Mar. 2nd, 2023

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Thomas Norris Collingswood, NJ

I have been a client for just a few months. The wonderful customer service people at Turnbull have told me they are already about to settle one of my biggest accounts. So happy I chose this firm!!!

2 years ago

Reply from Turnbull Law Group

That's amazing to hear, Thomas. Making sure our clients feel well-supported remains our number one focus. Please let us know how we can continue supporting your financial journey! Thank you for choosing Turnbull Law Group.

Dec. 7th, 2022

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MsKodi06 Defiance, OH

They have been very helpful and I have hope for my future. No income in the last 2 months and it has been difficult to be without any income for groceries and other expenses. But, hopefully I'll get there

2 years ago

Reply from Turnbull Law Group

That is amazing to hear Ms. Kodi! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Jul. 22nd, 2022

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Felicia Fundador Charlotte, NC

I was pretty excited when I was told the group has gotten me my first settlement. Turnbull Attorneys are on point and I couldn't have asked for a better debt consolidation. Thank you all so much ❤️

2 years ago

Reply from Turnbull Law Group

You are very welcome, Felicia. Thank you for taking the time to share your experiences with us. We hope to continue providing a supportive and pleasant atmosphere for you. Thank you for being the best part of Turnbull Law Group. Here's to your financial freedom!

May. 17th, 2022

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Melissa Arrajj Manchester, NH

Everyone has been very helpful. I was a bit scared and overwhelmed to start this journey of resolving my debt, but Turnbull and all the people involved with this process has made me feel confident in this decision.

2 years ago

Reply from Turnbull Law Group

That is amazing to hear, Melissa. We know that the beginning could be a little stressful, but we are thankful that you stuck around. We hope to continue providing a supportive and pleasant atmosphere for you. Thank you for being the best part of Turnbull Law Group. Here's to your financial freedom!

Apr. 19th, 2022