Name: Turnbull Law Group
Rating: 4.7

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Lisa Williams Perrysville, OH

So far so good. Head my first settlement after four months. It’s very stressful to deal with debt but each time I call they reassure me that things are going well. I’m having trouble with one credit card company harassing me, but hopefully this will be resolved.

4 years ago

Reply from Turnbull Law Group

Excellent feedback, Ms. Williams! We are thrilled to be your financial solution to debt-relief. Congratulations on your first settlement! Keep up the excellent work, and thank you for choosing Turnbull Law Group.

Jan. 21st, 2021

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Al Mossa Stamford, CT

Since signing on I have had very little interaction with them other to call to complain that creditors were non stop calling me. I was told that it is a process that takes time to negotiate settlements and since then, I have a better understanding of the process. They have, after 3 months, got me a settlement with one of my creditors saving me over 50% of what I owed the creditor. I could not ask for more or be more pleased thus far.

4 years ago

Reply from Turnbull Law Group

Amazing feedback, Al. Congratulations on your first settlement! This is a huge milestone to have reached. You should be extremely proud of your efforts. Our goal is to make sure we support your every step toward a debt-free future. Keep up the excellent work, and thank you for choosing Turnbull Law Group.

Jan. 8th, 2021

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Julie Crowe Lawrence, KS

Great customer service! They really work hard for you and keep you updated along the way. They quickly respond to questions and are truly invested in getting you a great outcome and easing your stress over debt. I cannot thank them enough for what they are doing for us.

4 years ago

Reply from Turnbull Law Group

Welcome to Turnbull Law Group, Ms. Crowe. We appreciate your amazing feedback! If questions come up along the way, Client Services is available Monday - Friday to support your financial needs. Thank you for choosing Turnbull Law Group. Here's to a successful journey!

Dec. 23rd, 2020

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vertis king

I really liked the confidence that Turnbull Law instilled in me.

2 months ago

Reply from Turnbull Law Group

Thank you for sharing your confidence in this program. We are happy to be your partner on your journey to becoming debt free.

Sep. 30th, 2025

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Vincent Campbell

The Customer Service is great people are very helpful and the app keeps me updated on my progress!!

3 months ago

Reply from Turnbull Law Group

We are very happy to know that our team has made your feel well informed.

Aug. 27th, 2025

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Caryl Slack

They have provided great service and their customer service has always worked to give me timely feedback.

4 months ago

Reply from Turnbull Law Group

Hello Caryl,
Thank you for providing your feedback about our team.

Jul. 19th, 2025

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carl brammann

The time I spent with Andrew on the phone he knew exactly what to day and how to respond to all my questions.

5 months ago

Reply from Turnbull Law Group

Thank you for sharing your feedback about our team, Carl. We are always glad to hear that you have had a good experience.

Jun. 16th, 2025

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Matthew Sichini

They are working with me. They answer my questions when I need to be answered. They are really knowledgeable. I’m glad I came across the link.

6 months ago

Reply from Turnbull Law Group

We are so happy to hear that you have felt well informed on your journey to becoming debt free!

May. 30th, 2025

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Patricia Pearce

The person i talked to was super. But this is 3rd time trying to get response from Laywer to help with court case tomorrow and still have not received any help or reply

7 months ago

Reply from Turnbull Law Group

Hello Patricia,
An account specialist will be reaching out to assist with your situation. We do understand that court can be stressful.

May. 2nd, 2025

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Willmcintyre09

This is new to me, but so slow things are going great with the resolution on many of my accounts. So keep up the great work team.

7 months ago

Reply from Turnbull Law Group

Welcome to Turnbull Law Group. We will continue to negotiate your accounts in order, as funding is available and creditors are cooperating. We are happy to be your partner on your financial journey.

Apr. 25th, 2025

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Kristin

I never thought it would be this flawless. Everyone there has been so helpful and now I am almost debt free. Thank you all so very.much!!

8 months ago

Reply from Turnbull Law Group

Thank you for sharing your feedback, Kristin, and your success in the program so far.

Apr. 2nd, 2025

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Debra Rossi Johnson City, TN

So pleased with turnball law firm representing my interest and explaining the process in detail with no rocks un turned

4 years ago

Reply from Turnbull Law Group

Terrific feedback, Debra! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Oct. 13th, 2021

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Jay Vee

This was a terrible experience. Several settlements went void because the company was spending more money than what i was depositing every month which is what i thiught they were supposed to help me fix since thats what got me into the problems.; about $500 of every monthly payment was for fees. The company did not help me avoid garnishments. They switched my attorney on me 3 times, only one of which was decent. The other two were absolutely horrible and would even send me wrong information on a consistent basis then later apologizing saying they confused me with another customer. I have the emails to prove the incompetence of the attorneys. Several of the settlements were settled at such a high amount that after adding the settlement l fee i ended up paying more than the original debt was for. Many of my accounts i had to settle outside of the program due to the programs failure and lack of action. After 3 years and more than $90,000 deposited turnbull had yet to pay off any of the accounts even though there were accounts as small as $1000. And when i requested to pay some of the smaller accounts and was willing to deposit the amount needed to do so, the company continuously rejected this and said it was not allowed. Still don't understand why. I could have done everything this program promised, including negotiating settlements, on my own for less money due to not having to pay 27% settlement fees and would have paid off accounts way sooner using snowball method. There’s so much more to add but i believe this says alot already. Would NEVER EVER recommend this type of program to anyone. Do it on your own!

9 months ago

Reply from Turnbull Law Group

Hello Jay,
We are sorry to hear that your program has not progressed according to expectation. An account specialist would love to review your account and see how this can be resolved.

Feb. 27th, 2025

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Lmadden

They are very helpful when I call them, very empathetic to my situation, especially since I beat myself up on a daily basis because of our credit card debt.

9 months ago

Reply from Turnbull Law Group

Every human finds themselves faced with choices they later regret. We are happy to be part of your journey back to financial freedom. Thank you for sharing that you have found our team helpful.

Feb. 11th, 2025

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mmsmiles@hotmail.com

Currently in a lawsuit no response from the attorney I have emailed. I have no idea what is going on. At this point it feels like they just let everything build up so you can be stuck in the program forever. Now I am waiting to see if this attorney is ever going to help or is just going to let me go to court. This company takes out tons of fees and after a year I have only had one debt paid off.

10 months ago

Reply from Turnbull Law Group

We are sorry to hear that your experience has not met your expectations. An account specialist will be escalating your file and reaching out to you soon.

Jan. 29th, 2025

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summer abuhmoud

This company is horrible! They put me in more debt than what I am supposed to. They care more about getting paid than helping you out. I am writing to address a crucial issue concerning the recent credit settlement made with your company. Unfortunately, the outcome has resulted in a significant discrepancy that has negatively impacted my credit standing beyond initial expectations. The handling of the settlement by your attorneys has been unsatisfactory, primarily due to poor communication and an apparent oversight in the final settlement amount. The discrepancy lies in the fact that the account, initially totaling $10,080, was settled for $10,000, a difference of $80. Furthermore, the imposition of $3,500 in settlement fees has added further confusion and frustration to this matter. Moreover, despite my withdrawal of accounts from your services, I have been made aware that fees continue to be collected for an unsettled account. This has raised serious concerns regarding the accuracy and integrity of the settlement process. I have pulled out of this program and they are still collecting fees. This company is by far the worst settlement company I have ever been in.

10 months ago

Reply from Turnbull Law Group

Hello Summer,
We are sorry to hear of this situation that has not processed according to expectation. An account specialist will be reviewing your file and reaching out to you shortly.

Jan. 13th, 2025

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TK Machining

Turnbull has been one of the easiest companies to work with. They walk you through everything step by step. The customer service is amazing! Ask any questions and they are there for you.

2 weeks ago

Reply from Turnbull Law Group

Thank you for sharing the kind words about our team!

Nov. 21st, 2025

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Andrea Taylor

Rebecca was extremely kind and understanding with my situation and showed a lot of sympathy. It was just nice to know someone out there cared annd she didn't even know me. She was a very very kind lady.

1 year ago

Reply from Turnbull Law Group

Thank you so much for sharing your positive experience, Andrea. We hope that you have found yourself in a better position due to Rebecca's help!

Dec. 2nd, 2024

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Nick

Turnbull has really helped get some of my debt out of the way and great to work with. My credit score has gone back up and continues in that direction. You need to check them out!

1 year ago

Reply from Turnbull Law Group

Hello Nick, and thank you for your recommendation! While credit repair is not part of the service that we provide, we are glad that you have found your credit score is improving.

Nov. 25th, 2024

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randy westberry

I like Turnbull Law Group they are persistent reliable, and they get the job done. As of now my credit score is going back up. In more sooner than later, all my creditors will be paid and that is a relief

1 year ago

Reply from Turnbull Law Group

Hello Randy,
Thank you for sharing your experience with Turnbull Law Group. We are glad to hear that your program is able to provide you some stress relief.

Oct. 25th, 2024

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Hugo Estrada

Turnbull really talked me through the process of the program and made it super easy to relieve my debt crisis! I didn’t know this existed, but thankfully for Turnbull as of this review posting, I’m super grateful!

1 year ago

Reply from Turnbull Law Group

One of our goals is to help bring relief to the financial stress our clients feel. Thank you, Hugo, for sharing that we have met that goal in your program.

Oct. 18th, 2024

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Alive Ferguson

Turnbull had told me it would be a few months before I got a settlement on one of my debts but it seems it went quicker than that and I truly appreciate the work put into helping me out.

1 year ago

Reply from Turnbull Law Group

Timing of settlements is dependent on the size of the account and the funds available in the dedicated account. We are excited to hear that we exceeded your expectations.

Oct. 10th, 2024

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Jasper Johnson

This Law Group is excellent will downsize your debt and get things done all you have to do is keep your payments up on time and be consistent wonderful group you will appreciate them when it's all done

1 year ago

Reply from Turnbull Law Group

Thank you for your glowing review, Jasper. We are grateful to be your partner on your journey to reach your financial goals. Thank you for choosing Turnbull Law Group.

Sep. 9th, 2024

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S.f.

This has been a really good experience for me. After my husband died I felt overwhelmed by debts and they helped me past the debt.I am not done with my program but I would recommend the program to anyone.

1 year ago

Reply from Turnbull Law Group

Thank you for sharing your experience. One of our goals is to relieve financial stress and we are happy to hear that is the case with your situation.

Jul. 31st, 2024

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Michelle Jenkins

Turnbull Law Group has made it easy and simple to use to pay down your debt. You get to approve every transaction and your in control. They do all the negotiations and you approve them. No more debt collectors calling you.

1 year ago

Reply from Turnbull Law Group

Thank you for your review, Michelle. We are happy to hear that you have felt in control of your program! We aim to keep our clients well informed of the process, through phone, email and dashboard access.

Jul. 25th, 2024

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Debra Oliver

I have been very happy with Turnbull. I receive great communication, the website and dashboard are full of important information and at all times I know what the expectations are from me so they may succeed.

1 year ago

Reply from Turnbull Law Group

Thank you for sharing your positive feedback, Debra. We strive to keep our clients informed every step of the program so we are happy to hear that we have met our expectations. Thank you for choosing Turnbull Law Group.

Jul. 2nd, 2024

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jrharman

Had an account go into garnishment, after putting in paper work after paper work after paper work for over six months. My accounts have also been passed along to three different attorneys, so i have to keep repeating conversations, and most of the time Im not told my account has been moved to another attorney until I have to contact customer support, then it still takes days before Im told who the new person is. I had to pay out the garnishment as well as pay the fee every two weeks. Its been a mess and I still have over two years left in this program.

1 year ago

Reply from Turnbull Law Group

The situation you have described sounds very stressful, and we certainly do not intend for that to be any result of the Turnbull Law Group program. An account specialist will be reviewing your program and reaching out soon.

Jun. 19th, 2024

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Scott Norris

If any problems had come out with one of my creditors turnbull law group has gone above and beyond to be sure that I am being taken care of in my financial situation.I would highly recommend them!

1 year ago

Reply from Turnbull Law Group

Thank you for your glowing recommendation, Scott. We aim to resolve each account your entrust to our program, and we are happy to hear that your program has gone smoothly. Thank you for sharing!

Jun. 19th, 2024

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Lisa Plack

I like them because they are always communicating with me about my debt, I never have to call and ask about what is being paid because they let me know everything that is going on.

1 year ago

Reply from Turnbull Law Group

Thank you for sharing your feedback, Lisa. We provide several options to be informed of the progress of your program, including emails, a phone team and Client Dashboard. Thank you for choosing Turnbull Law Group.

Jun. 13th, 2024

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Robert Moff

Been working with them for the last 6 months and they have been very professional and have received excellent settlements thus far. I'm happy that I contacted them for my debt relief. Would highly recommend.

1 year ago

Reply from Turnbull Law Group

Thank you for sharing your positive experience, Robert. We are happy to be your partner on your journey to financial freedom. Thank you for your recommendation.

Jun. 6th, 2024

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Todd Mandeville

I have been working with the group for a while now. They are Very attentive and have great communications to me. For me Communication is key and they are spot on with it. Glad to be working with them.

1 year ago Edited May 30, 2024

Reply from Turnbull Law Group

This makes us so happy to hear, Todd! We are so glad that you chose to work with us and can't thank you enough for allowing us to be your partner on your journey to becoming debt fee. Keep up the great work, you are doing an awesome job!

May. 30th, 2024

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Mary Detscher Decatur, GA

This company has been so wonderful when dealing with me and my questions! The client helpers are all kind and understanding and knowledgeable. This company has helped us so much so far!

2 years ago

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Brittney

They have explained everything to me and contact me when needed. They don't bombard me with texts, calls, and emails but when I need them I can get in touch with them. They have made a very stressful time not quite so bad!

2 years ago

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D.Savannah Savannah Savannah, GA

Ask tons of questions-and beware..... Customer Service is just ok - and can be snarky and hang up on you if you ask too many questions!!! Fees are: 1) Settlement Fee=27% of each Settlement-$ to Firm first. 2) plus $9.95 a month to manage the online account, 3) plus $10 for EACH check they send your creditor--there is an agreement with a third party for the fee, and even though there are other options that would cost you $0 to send payment to credit--per the agreement you sign with the third party - they are NOT available to you! I tried working with both Turnbull and the 3rd part but got the run around, hung up on, called back only to be told 'we do the best option that saves you money'...its a crock. 4) If you remove Debts from the program because you settle on your own - your monthly payment remains the same.

2 years ago

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Andre R. Alexander Atlanta, GA

My contact with client services was very helpful, they took my call, listened to my concerns and were able and willing to provide any help that i needed to help me stay on track with my account. Very good company.

2 years ago

Reply from Turnbull Law Group

That's amazing to hear, Andre! It is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Mar. 24th, 2023

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Karen Lamb Alma, GA

I really liked the customer service. The personnel involved explained the process to me in very easy terms to understand and made sure to let me ask as many questions as I needed.

2 years ago

Reply from Turnbull Law Group

We love to hear that, Karen! Thank you for sharing your experience with us, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 674-1504 if you have any questions or concerns.

Mar. 2nd, 2023

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Thomas Norris Collingswood, NJ

I have been a client for just a few months. The wonderful customer service people at Turnbull have told me they are already about to settle one of my biggest accounts. So happy I chose this firm!!!

3 years ago

Reply from Turnbull Law Group

That's amazing to hear, Thomas. Making sure our clients feel well-supported remains our number one focus. Please let us know how we can continue supporting your financial journey! Thank you for choosing Turnbull Law Group.

Dec. 7th, 2022

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MsKodi06 Defiance, OH

They have been very helpful and I have hope for my future. No income in the last 2 months and it has been difficult to be without any income for groceries and other expenses. But, hopefully I'll get there

3 years ago

Reply from Turnbull Law Group

That is amazing to hear Ms. Kodi! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Jul. 22nd, 2022

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Felicia Fundador Charlotte, NC

I was pretty excited when I was told the group has gotten me my first settlement. Turnbull Attorneys are on point and I couldn't have asked for a better debt consolidation. Thank you all so much ❤️

3 years ago

Reply from Turnbull Law Group

You are very welcome, Felicia. Thank you for taking the time to share your experiences with us. We hope to continue providing a supportive and pleasant atmosphere for you. Thank you for being the best part of Turnbull Law Group. Here's to your financial freedom!

May. 17th, 2022

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Melissa Arrajj Manchester, NH

Everyone has been very helpful. I was a bit scared and overwhelmed to start this journey of resolving my debt, but Turnbull and all the people involved with this process has made me feel confident in this decision.

3 years ago

Reply from Turnbull Law Group

That is amazing to hear, Melissa. We know that the beginning could be a little stressful, but we are thankful that you stuck around. We hope to continue providing a supportive and pleasant atmosphere for you. Thank you for being the best part of Turnbull Law Group. Here's to your financial freedom!

Apr. 19th, 2022

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Tiersa Cleveland, OH

My experience has been wonderful. Everything has been explained perfectly. Any questions I had or still have have been answered in a way I can understand. Every step has been easy and put my mind at ease.

3 years ago

Reply from Turnbull Law Group

That is really great to hear, Tiersa. Hearing that our service has put your mind at ease is beyond rewarding! It's always great to hear clients share how pleased they are with our service efforts. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Apr. 5th, 2022

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Deborah Brown Belfast, ME

We've only just begun with Turnbull but so far they have been extraordinary. Great communication and they are already negotiating settlements. We are very pleased with them in every way. We think they are top notch!

3 years ago

Reply from Turnbull Law Group

Deborah, thank you for allowing us to serve you. Keep up the great work and thank you again for choosing Turnbull Law Group.

Feb. 3rd, 2022

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Pauline Abernathy Tucker, GA

Very effective! The process can be scary and seem like you are taking a bad risk but, it is paying off and I am thankful for the quick turnaround with my credit and finances.

4 years ago

Reply from Turnbull Law Group

Terrific feedback, Pauline! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Oct. 20th, 2021

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Mandy Bennett Shawnee, KS

They are absolutely wonderful, getting my credit restored quickly so I can buy the house with the land that I want. Absolutely would recommend this company for anyone needing credit repair.

4 years ago

Reply from Turnbull Law Group

Terrific feedback, Mandy! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Oct. 15th, 2021

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Barbara Leslie West Frankfort, IL

I just recently signed up but so far they're staying in touch with me and they're telling me everything that I need to know if I have any questions they're really good about answering all my questions

4 years ago

Reply from Turnbull Law Group

Welcome to Turnbull Law Group, Ms. Barbara! We are thrilled about this opportunity. Thank you for speaking so highly about the service you've received. Please remember to log into your Client Dashboard for important communications and updates. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs. Here's to a brighter financial future!

Jul. 27th, 2021

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Jenn Hudson, OH

I would have to say customer service was excellent but not the way they handle the debt is not. Why they make 7,000.00 off of the debt is because they take your largest debt first to pay off which takes longer. The small debts just keep sitting there in limbo and ruining your credit. We went from a 672 to a 448 in the midst of 5 months. Yes, I increased what I was giving them and took debt away to pay and keep current. Covid hurt us and some it the credit cards didn’t care and some would work with you. I just canceled and am waiting for my refund. Do not do this, just file bankruptcy or find another company that structures differently to get it paid off.

4 years ago

Reply from Turnbull Law Group

We regret to hear you are disappointed with the costs of using our service, Ms. Jenn. Please know that our Settlement Consultants always consider our clients' best interests when resolving the enrolled balances. We are sorry to hear you've decided another route may be a better option for you. However, we wish you all the best in your financial endeavors. Thank you for allowing Turnbull Law Grop an opportunity to serve your financial needs.

Apr. 13th, 2021

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Mildred Klein Hempstead, NY

While I think this company is excellent in what they do, I have a lot of anxiety in the timelines. We have been bombarded with calls from credit card companies and collectors. A summons even has been served. We have only received one settlement. We expected better communication and resolution at a much quicker pace.

4 years ago

Reply from Turnbull Law Group

We appreciate you voicing your concerns regarding your account, Ms. Klein. Please know we greatly appreciate the patience given by our clients. We never intended to disappoint you when it comes to serving your financial needs. An account specialist will be reaching out to you shortly concerning the matter. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Feb. 22nd, 2021

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E Love Vidalia, GA

They are very helpful and knowledgable. They answer all my questions and communicate clearly. I am on my way to better financial standing because of what they are doing for me. I couldn't be more satisfied.

4 years ago

Reply from Turnbull Law Group

Thank you for the confident feedback, E Love! Our goal is to make sure we support our clients every step toward a debt-free future. Hearing how you've benefited from our service is beyond rewarding. Thank you for choosing Turnbull Law Group as your guide to financial freedom. Here's to a successful journey!

Feb. 1st, 2021

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Nancy Henry Saint Paul, VA

They have been very helpful and I’m very pleased with the progress we are making. I’m not stressed out about the bills anymore. I thought I would have to file bankruptcy but this was the better choice. Thank you so much.

4 years ago

Reply from Turnbull Law Group

Our pleasure! Thank you, Nancy, for sharing your experiences in our program. The goal is to make sure we support our clients every step toward a debt-free future. You can do this! Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Jan. 27th, 2021

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Robert Gibbins Baton Rouge, LA

They have been fantastic to work with. I was overwhelmed by my debt and thought their was no way out. They have really helped me setup and manage my debt without filing bankruptcy. Absolutely great to work with.

4 years ago

Reply from Turnbull Law Group

Welcome to Turnbull Law Group, Mr. Gibbins! We appreciate you taking the time to share this with us today. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Dec. 16th, 2020