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Turnbull Law Group

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8.9

Overall Score

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drewexec

Outstanding customer service. I am happy with my results.

2 months ago

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Reply from Turnbull Law Group

Thank you for the wonderful feedback! We believe that clear communication and kindness are just as important as the legal work we do.

Mar. 24th, 2026

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irene Brown

Very pleased with the progress. Gives me peace of mind.

2 months ago

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Reply from Turnbull Law Group

Thanks for the feedback, and we look forward to keeping that momentum going for you.

Mar. 2nd, 2026

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Richard Starkweather

Very helpful professional service. Keeps me informed.

2 months ago

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Reply from Turnbull Law Group

Thanks for the review! It’s great to hear that you're finding our team both professional and friendly.

Mar. 2nd, 2026

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Steve Dalton

Extremely knowledgeable and professional.

2 months ago

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Reply from Turnbull Law Group

Thank you for the kind words! We strive to bring the highest level of expertise and professionalism to every case we handle.

Mar. 2nd, 2026

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Tonya

Great customer service and very proactive results! I am very pleased so far!

3 months ago

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Reply from Turnbull Law Group

How exciting to feel supported and start seeing results. Thank you for sharing your feedback.

Feb. 6th, 2026

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Falon Flanagan

turnbull law group helped me resolve my debt and i would highly recommend

3 months ago

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Reply from Turnbull Law Group

The highest compliment is that you recommend our program to others: thank you for your kind words.

Feb. 6th, 2026

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cedric white

Customer service treats me with respect. They listened to my concerns and gave me their advice.

3 months ago

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Reply from Turnbull Law Group

It is always good to hear that our team have left you felling respected. Thank you for sharing your experience.

Jan. 28th, 2026

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Rob

Great people to work with!! Very friendly!! Highly recommended!!

3 months ago

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Reply from Turnbull Law Group

We are always grateful for your recommendation!

Jan. 28th, 2026

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Ronald Ingraham

This is the second time I used them and I am off to a great start

3 months ago

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Reply from Turnbull Law Group

There is not much higher compliment than a recommendation or a return client. We look forward to helping you to get to a better place financially... again.

Jan. 23rd, 2026

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Frank karafa

The fact that I can view everything that is going on with my progress on line.

3 months ago

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Reply from Turnbull Law Group

It is good to hear that the Dashboard has boosted your confidence in your Program progress.

Jan. 23rd, 2026

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L Sharpe

I'm not to sure but seems like it's taking to long and I do know it takes time so I'm in being patient

4 months ago

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Reply from Turnbull Law Group

Welcome to Turnbull Law Group. Timing of settlement agreements are based on two factors: funds building up in the dedicated account through consistent deposits, and creditor cooperation. It does take time, but when the program is completed, you will be so relieved! Don't forget that you can track your progress and your payments through your client dashboard.

Dec. 31st, 2025

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Steven Fort

I had over $800 in my dedicated account and they have the audacity to send the creditor $100 and took $715 for themselves, I’ll never get this debt paid off they way they do things.

5 months ago

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Reply from Turnbull Law Group

Hello Steven,
Fees are only collected once per account, at an amount and process set by law and outlined in your Agreement. An account specialist from our team will be reviewing your file specifics and reaching out shortly.

Dec. 10th, 2025

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Patricia Ogasawara

Very understanding, willing to help and answer questions that we have had. Website is very helpful and easy to use

8 months ago

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Reply from Turnbull Law Group

We are happy to hear that you have felt well informed with your Program and its progress.

Sep. 18th, 2025

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Arthur Patillo

I loved her welcoming spirit when she answered my call and questions. She was very patient and polite.

8 months ago

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Reply from Turnbull Law Group

We are happy to hear that our team has made you feel well supported.

Sep. 5th, 2025

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Calvin Youmans

They helped me out with a fast out look and I am looking to keep working with them until I get it taken care of

8 months ago

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Reply from Turnbull Law Group

Thank you for sharing that you feel well informed about your progress in the Program.

Aug. 27th, 2025

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Alice Marsh Saint Charles, MN

Very responsive and good communication. I received my first communication quickly afte

4 years ago

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Reply from Turnbull Law Group

Your amazing feedback is appreciated, Alice. We're honored to be your solution to financial relief. Thank you for choosing Turnbull Law Group to reach your financial goals!

Oct. 13th, 2021

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Travis mcleod

They handled everything just like they said they would. All I have to do is have the payment in the bank once a month.

9 months ago

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Reply from Turnbull Law Group

Thank you for sharing, Travis. We are glad to hear that your program is following your expectations.

Aug. 5th, 2025

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Diane Smith

Everyone we spoke with was very helpful in answering all our questions and described the process thoroughly. Very simple to add new accounts if necessary.

9 months ago

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Reply from Turnbull Law Group

Thank you for sharing your feedback, Diane, that you have felt well supported by our team.

Jul. 30th, 2025

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Jeff Cleland

I literally started using Trumbull Law Group 3 months ago and already they have liquidated an account of mine already this is crazy Thankx Trumbull

9 months ago

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Reply from Turnbull Law Group

Hello Jeff ~ Thank you for sharing your feedback about your program. Welcome to Turnbull Law Group, your partner to becoming debt free.

Jul. 23rd, 2025

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Jessie L Simmons

Trakeshia listened very patiently and got the problem resolved immediately, and I thank her for all her help and I appreciate her.

10 months ago

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Reply from Turnbull Law Group

Hello Jessie ~
Thank you for sharing your experience! We are happy to hear that our team helped you well.

Jul. 16th, 2025

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Susan Stcyr

Customer Review Video

10 months ago Edited July 8, 2025

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Reply from Turnbull Law Group

Thank you for sharing your experience, Susan.

Jul. 3rd, 2025

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Ann Lewis

This group has been amazing to work with. They immediately relieved our stress level and we are on our way to being debt free!

10 months ago

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Reply from Turnbull Law Group

Thank you for choosing Turnbull Law Group as your partner on your financial journey. We are so glad to know that this decision has brought relief to your stress.

Jul. 3rd, 2025

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Melissa Kilbarger

Cindy was very helpful with my needs and was able to help me defer a payment due to unexpected car repairs. Thank you Cindy!

10 months ago

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Reply from Turnbull Law Group

Thank you for sharing your feedback about our team, Melissa, We are happy to hear that you hae felt supported.

Jul. 2nd, 2025

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Patricia Taylor

I am very satisfied with Turnbull Law Group, at this time. I appreciate the prompt responses I received when I do have questions.

10 months ago

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Reply from Turnbull Law Group

Thank you for sharing your feedback, Patricia. We are so glad to know that our team has kept you well informed.

Jun. 24th, 2025

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Brandon McBride

So far so good. I had my reservations, but just had the first settlement authorized. It’s definitely legit. No complaints so far.

11 months ago

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Reply from Turnbull Law Group

Thank you for sharing your feedback about your program with Turnbull Law Group, Brandon. Congratulations on your first settlement.

Jun. 24th, 2025

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Matthew Sichini

They are working with me. They answer my questions when I need to be answered. They are really knowledgeable. I’m glad I came across the link.

11 months ago

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Reply from Turnbull Law Group

We are so happy to hear that you have felt well informed on your journey to becoming debt free!

May. 30th, 2025

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Duane Wellman Sr

They have very capable staff. They do what they say they'd do. Customer service is excellent. Always very helpful! Keep up the great work that you do!

1 year ago

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Reply from Turnbull Law Group

Thank you for your kind words, Duane. We are happy to be your partner on your financial journey.

May. 16th, 2025

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Marisol Santos

This program has been the total opposite of what was explained to me prior to joining the program. I’ve had a lien on my account due to negligence from the lawyer handling my account; not only is the lawyer rude and disrespectful. I called to complain more than once & I did not receive a call back from anyone. In addition, there will be additional fees from what you negotiated, because they will charge you for additional paperwork. I cannot wait to be finished. I regret 100% joining. If you ask me, I’d say don’t do it!!!! I’ve been under so much stress and anxiety worrying about garnishment (per my lawyer) or another lien in which I had to do my own foot work to have my money released!

1 year ago

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Reply from Turnbull Law Group

Hello Marisol,
We are sorry to hear that you have not felt supported during your program with Turnbull Law Group. An account specialist will be reviewing your file and reaching out shortly.

May. 12th, 2025

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Edith Bitzer

Had anouther company doing same but they would not call or get in touch, When tried to calll they never called back. Tuirnbull keeps you informed and always call right back

1 year ago

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Reply from Turnbull Law Group

Hello Edith,
We are happy to know that our team has made you feel well supported.

Mar. 31st, 2025

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Gibsonjrd

So far not seeing too much progress. Only my credit rating dropping like flies. I’m hoping that with the next deposit something may change. Really wondering if this was the right move. I’ve been more stressed than usual.

1 year ago

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Reply from Turnbull Law Group

Welcome to Turnbull Law Group! As we partner with you on your journey to becoming debt free, we definitely want you to feel well informed. We would welcome you to call our team and ask all the questions you need to, in order to relieve the stress these debts appear to still be bringing to you.

Mar. 25th, 2025

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Jay Vee

This was a terrible experience. Several settlements went void because the company was spending more money than what i was depositing every month which is what i thiught they were supposed to help me fix since thats what got me into the problems.; about $500 of every monthly payment was for fees. The company did not help me avoid garnishments. They switched my attorney on me 3 times, only one of which was decent. The other two were absolutely horrible and would even send me wrong information on a consistent basis then later apologizing saying they confused me with another customer. I have the emails to prove the incompetence of the attorneys. Several of the settlements were settled at such a high amount that after adding the settlement l fee i ended up paying more than the original debt was for. Many of my accounts i had to settle outside of the program due to the programs failure and lack of action. After 3 years and more than $90,000 deposited turnbull had yet to pay off any of the accounts even though there were accounts as small as $1000. And when i requested to pay some of the smaller accounts and was willing to deposit the amount needed to do so, the company continuously rejected this and said it was not allowed. Still don't understand why. I could have done everything this program promised, including negotiating settlements, on my own for less money due to not having to pay 27% settlement fees and would have paid off accounts way sooner using snowball method. There’s so much more to add but i believe this says alot already. Would NEVER EVER recommend this type of program to anyone. Do it on your own!

1 year ago

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Reply from Turnbull Law Group

Hello Jay,
We are sorry to hear that your program has not progressed according to expectation. An account specialist would love to review your account and see how this can be resolved.

Feb. 27th, 2025

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Lmadden

They are very helpful when I call them, very empathetic to my situation, especially since I beat myself up on a daily basis because of our credit card debt.

1 year ago

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Reply from Turnbull Law Group

Every human finds themselves faced with choices they later regret. We are happy to be part of your journey back to financial freedom. Thank you for sharing that you have found our team helpful.

Feb. 11th, 2025

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mmsmiles@hotmail.com

Currently in a lawsuit no response from the attorney I have emailed. I have no idea what is going on. At this point it feels like they just let everything build up so you can be stuck in the program forever. Now I am waiting to see if this attorney is ever going to help or is just going to let me go to court. This company takes out tons of fees and after a year I have only had one debt paid off.

1 year ago

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Reply from Turnbull Law Group

We are sorry to hear that your experience has not met your expectations. An account specialist will be escalating your file and reaching out to you soon.

Jan. 29th, 2025

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summer abuhmoud

This company is horrible! They put me in more debt than what I am supposed to. They care more about getting paid than helping you out. I am writing to address a crucial issue concerning the recent credit settlement made with your company. Unfortunately, the outcome has resulted in a significant discrepancy that has negatively impacted my credit standing beyond initial expectations. The handling of the settlement by your attorneys has been unsatisfactory, primarily due to poor communication and an apparent oversight in the final settlement amount. The discrepancy lies in the fact that the account, initially totaling $10,080, was settled for $10,000, a difference of $80. Furthermore, the imposition of $3,500 in settlement fees has added further confusion and frustration to this matter. Moreover, despite my withdrawal of accounts from your services, I have been made aware that fees continue to be collected for an unsettled account. This has raised serious concerns regarding the accuracy and integrity of the settlement process. I have pulled out of this program and they are still collecting fees. This company is by far the worst settlement company I have ever been in.

1 year ago

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Reply from Turnbull Law Group

Hello Summer,
We are sorry to hear of this situation that has not processed according to expectation. An account specialist will be reviewing your file and reaching out to you shortly.

Jan. 13th, 2025

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Melba Lawrence

I like the web site . All the information available helps keep track of the process. I had some difficulty getting someone on the phone. I kept trying till I got to a customer person.

1 year ago

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Reply from Turnbull Law Group

Hello Melba, We are sorry to hear that you have had a hard time reaching us by phone, but it could be due to the holiday weekend. We are glad to hear that you were able to find answers on your Client Dashboard.

Dec. 2nd, 2024

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Cynthia Corcodilos

I am almost out of debt thanks to Turnbull! Very professional, helpful and transparent company. My gratitude for coming alongside me in my personal situation!

1 year ago

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Reply from Turnbull Law Group

We are grateful to hear that you feel well supported about your Turnbull Law Group program, Cynthia. How exciting to be almost debt free!

Nov. 19th, 2024

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Maria Howe

Very Thankful to this company I started my program October 2023 and I graduated just last week October 16 , 2024, I am debt free now! Thank you Turnbull! Wow!Its amazing!

1 year ago

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Reply from Turnbull Law Group

We are happy to share in your joy of becoming DEBT FREE!! What a wonderful feeling! Thank you for choosing Turnbull Law Group.

Oct. 30th, 2024

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Robert hossler

Excellent service. Very responsive you can always speak to someone who is knowledgeable and can help you with any questions you have highly recommended!

1 year ago

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Reply from Turnbull Law Group

Thank you for sharing your feedback about our Client Services team, Robert. We are thankful for your recommendation.

Oct. 29th, 2024

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Emily

They are all about what I want to do with my money and helping me save money by negotiating with the creditors so I won’t have to pay the high interest rates.

1 year ago

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Reply from Turnbull Law Group

We are glad to hear that our program has helped to relief some of the financial stress you were feeling, Emily. Please continue to track your progress on your client dashboard.

Oct. 18th, 2024

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Shannon Plumley

If you have alot of debt it will take awhile. But it probably didn't occurred overnight. Eventually it be worth it. It will be alot longer trying to do it on you own.

1 year ago

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Reply from Turnbull Law Group

Thank you for sharing your experience, Shannon. We are happy to be your partner on your journey to becoming debt free.

Oct. 7th, 2024

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Teri Castleman

I was assigned to a different lawyer suddenly with little to no explanation why. I feel like the new lawyer is giving me more attention than I was getting. Overall, it has been a good experience.

1 year ago

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Reply from Turnbull Law Group

Hello Teri ~ We are happy to know that you have had a good experience so far. Since we are adding new attorneys often, and we are glad to hear that your new assigned attorney is a better fit for your situation.

Jul. 11th, 2024

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Mayra Chavez

They have helped me so much , and this program actually works ! They settle every account and my credit is getting up there now . Very happy with them !!!!

1 year ago

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Reply from Turnbull Law Group

Thank you for sharing your experience, Mayra. While credit repair is not included in our program, we are happy to hear that yours has improved. Thank you for choosing Turnbull Law Group.

Jul. 12th, 2024

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Eric Kunkelman

The process works. It’s painful in the sense that you have to understand the hit to your credit, but they are reducing my debt in half. I’ve already referred a friend.

1 year ago

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Reply from Turnbull Law Group

Thank you, Eric, for referring a friend! You have shared your experience candidly, but we are happy to be your partner on this financial journey.

Jun. 13th, 2024

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Sharon McDonald Winchester, VA

Turnbull Law Group has been a great asset to me. They have taken the lead to help me with my credit issues. I recommend their services to anyone that needs assistance.

2 years ago

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Caitlin Underwood Dayton, OH

PLEASE READ BEFORE GIVING THESE PEOPLE YOUR MONEY. I reached out to a company called Freedom Debt Relief in an effort to reach settlements with my creditors, and to achieve “financial freedom.” Freedom Debt uses Turnbull Law Group to receive customer payments, and do the negotiations. That is who my complaint is about. I have been in a program with them for 9 months. I’ve paid $228 semi monthly, totaling just over $4,200. 11/15/23 I was laid off unexpectedly, but had enough funds from severance to get me to January 2024. I called just before the first of Jan, to pause my auto drafts (as I no longer had funds). I was told this was done and to call back when I could make payments. Great. That was so far from the truth. Auto draft continued 1/15, and my bank account was negative. So I call today, 1/31 to turn it off yet again. I was finally informed that I have to call 72 hours before each draft to turn each payment off, and that I’ll have to call my bank to do a stop payment on this particular payment, so I did. Here is where my main complaint comes in. It makes me sick to my stomach even writing this. This company claims to HELP you achieve financial freedom, but all they have done is take all of my money with nothing to show for it. When I was laid off, I had an account in active settlement. The settlement agreement was for $3,900 (give or take a few bucks) and I had paid about $4200 in to my account. Enough for the settlement and a fee. Boy was I so wrong. Turnbull knew I was laid off and was not receiving income and what do they do? They TAKE OVER $2,900 FOR THEMSELVES, and send the creditor $1000 or so toward my settlement. Not nearly enough to be considered settled. $2,900. More than half of MY money. And guess what? The creditor that money was supposed to go to considered the settlement null and void. But turnbull gets paid, and I’m even further in debt. This creditor likely will not re- negotiate another settlement with me. Their excuse? “Well we did the work to negotiate”. Come on- I could have just as easily called my creditors and obtained the same exact settlement. This company does not care about helping you. Only about getting paid. I want my “settlement fee” returned to me so that I can actually put it towards my debt like it was intended for. I will keep writing reviews until that happens.

2 years ago

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Gary Hamm

Customer service is very important to me. Everyone has been supportive and informative of the process with dealing with a very challenging financial situation

2 years ago Edited June 28, 2024

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Tim Bielski Youngstown, OH

great people and great professionals that have helped me so far appreciate everything special kudos for my attorney ,thanks again sincerely yours Timothy m Bielski.

2 years ago

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Moureen Meggers Ennis, TX

I feel my debt is in good hands, and is currently being taken care of. This company has great customer support and listens to their clients. Glad to be working with them.

2 years ago Edited August 3, 2023

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Gardner Leighton Damariscotta, ME

How information was available for me to look at and how much they made sure I completely understand everything and any questions I had was taken care of very quickly

2 years ago

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Susan Bragg York Village, ME

Biggest mistake of my life. I enrolled with 2 debts, 1 $16000 $17000, my deposit account had $6553 which only $1100 was to paid to 1 settlement which took a year and a half to negotiate, all the while my account is building monies and all Turnbull is doing is taking fees for actually doing nothing but making a phone call to your creditor. It does not cost $5453 settlement fees to make a call . I did it myself once I figured out what they were doing. This is criminall what you do. Look your company up and see all the red flags. My lawyer assigned on my account only referred me to Customer Client Services of which they state only the lawyer can make those decision since I needed to modify my monthly payment. As soon as I said that everything went out the window!!! My second debt they could no longer help me with and basically wrote me off. I have since been in touch with the creditors who have no respect for you either and had to start all over again. I am now further in debt and you ruined my credit. I will not stop until you refund me a check for $5453, that is minus the $1100 you paid to my $17000 debt. I also have been returning calls left me by David and Rebecca, of which never return back to me. I have nothing to say to them on the phone for I will continue my plight until I get vindication for your wrong doing. I give you all ZEROS!!!!!!

2 years ago