Turnbull Law Group

I love the fact that Turnbull allows me the comfort that my debts are being resolved.

Laurice was very friendly and knowledgeable. She answered all my questions and helped me feel confident with my plan.

Thank you for all your help. You have made a big difference in my stress level. Very professional and very nice. Thank you again!

They handled everything just like they said they would. All I have to do is have the payment in the bank once a month.

I literally started using Trumbull Law Group 3 months ago and already they have liquidated an account of mine already this is crazy Thankx Trumbull

I liked Turnbull law group, they are friendly and they explained everything what is going on to their customer and they give assurance and 100 percent service satisfaction

So far not seeing too much progress. Only my credit rating dropping like flies. I’m hoping that with the next deposit something may change. Really wondering if this was the right move. I’ve been more stressed than usual.

They are very helpful when I call them, very empathetic to my situation, especially since I beat myself up on a daily basis because of our credit card debt.

This company is horrible! They put me in more debt than what I am supposed to. They care more about getting paid than helping you out. I am writing to address a crucial issue concerning the recent credit settlement made with your company. Unfortunately, the outcome has resulted in a significant discrepancy that has negatively impacted my credit standing beyond initial expectations. The handling of the settlement by your attorneys has been unsatisfactory, primarily due to poor communication and an apparent oversight in the final settlement amount. The discrepancy lies in the fact that the account, initially totaling $10,080, was settled for $10,000, a difference of $80. Furthermore, the imposition of $3,500 in settlement fees has added further confusion and frustration to this matter. Moreover, despite my withdrawal of accounts from your services, I have been made aware that fees continue to be collected for an unsettled account. This has raised serious concerns regarding the accuracy and integrity of the settlement process. I have pulled out of this program and they are still collecting fees. This company is by far the worst settlement company I have ever been in.

I am almost out of debt thanks to Turnbull! Very professional, helpful and transparent company. My gratitude for coming alongside me in my personal situation!

Very Thankful to this company I started my program October 2023 and I graduated just last week October 16 , 2024, I am debt free now! Thank you Turnbull! Wow!Its amazing!

They are all about what I want to do with my money and helping me save money by negotiating with the creditors so I won’t have to pay the high interest rates.

If you have alot of debt it will take awhile. But it probably didn't occurred overnight. Eventually it be worth it. It will be alot longer trying to do it on you own.

They have helped me so much , and this program actually works ! They settle every account and my credit is getting up there now . Very happy with them !!!!

PLEASE READ BEFORE GIVING THESE PEOPLE YOUR MONEY. I reached out to a company called Freedom Debt Relief in an effort to reach settlements with my creditors, and to achieve “financial freedom.” Freedom Debt uses Turnbull Law Group to receive customer payments, and do the negotiations. That is who my complaint is about. I have been in a program with them for 9 months. I’ve paid $228 semi monthly, totaling just over $4,200. 11/15/23 I was laid off unexpectedly, but had enough funds from severance to get me to January 2024. I called just before the first of Jan, to pause my auto drafts (as I no longer had funds). I was told this was done and to call back when I could make payments. Great. That was so far from the truth. Auto draft continued 1/15, and my bank account was negative. So I call today, 1/31 to turn it off yet again. I was finally informed that I have to call 72 hours before each draft to turn each payment off, and that I’ll have to call my bank to do a stop payment on this particular payment, so I did. Here is where my main complaint comes in. It makes me sick to my stomach even writing this. This company claims to HELP you achieve financial freedom, but all they have done is take all of my money with nothing to show for it. When I was laid off, I had an account in active settlement. The settlement agreement was for $3,900 (give or take a few bucks) and I had paid about $4200 in to my account. Enough for the settlement and a fee. Boy was I so wrong. Turnbull knew I was laid off and was not receiving income and what do they do? They TAKE OVER $2,900 FOR THEMSELVES, and send the creditor $1000 or so toward my settlement. Not nearly enough to be considered settled. $2,900. More than half of MY money. And guess what? The creditor that money was supposed to go to considered the settlement null and void. But turnbull gets paid, and I’m even further in debt. This creditor likely will not re- negotiate another settlement with me. Their excuse? “Well we did the work to negotiate”. Come on- I could have just as easily called my creditors and obtained the same exact settlement. This company does not care about helping you. Only about getting paid. I want my “settlement fee” returned to me so that I can actually put it towards my debt like it was intended for. I will keep writing reviews until that happens.

I feel my debt is in good hands, and is currently being taken care of. This company has great customer support and listens to their clients. Glad to be working with them.

Biggest mistake of my life. I enrolled with 2 debts, 1 $16000 $17000, my deposit account had $6553 which only $1100 was to paid to 1 settlement which took a year and a half to negotiate, all the while my account is building monies and all Turnbull is doing is taking fees for actually doing nothing but making a phone call to your creditor. It does not cost $5453 settlement fees to make a call . I did it myself once I figured out what they were doing. This is criminall what you do. Look your company up and see all the red flags. My lawyer assigned on my account only referred me to Customer Client Services of which they state only the lawyer can make those decision since I needed to modify my monthly payment. As soon as I said that everything went out the window!!! My second debt they could no longer help me with and basically wrote me off. I have since been in touch with the creditors who have no respect for you either and had to start all over again. I am now further in debt and you ruined my credit. I will not stop until you refund me a check for $5453, that is minus the $1100 you paid to my $17000 debt. I also have been returning calls left me by David and Rebecca, of which never return back to me. I have nothing to say to them on the phone for I will continue my plight until I get vindication for your wrong doing. I give you all ZEROS!!!!!!

I would never recommend this company. Once they have you they make little effort to resolve things quickly. I've been with Turnbull now for 2 years and only 4 accounts were resolved and they were rather small. The last one had not even been looked at and I had to have them cancel that one just to get things to move forward and finely resolve the last one. Getting the escrow money returned to me has been a nightmare and even though my account is finalized they say that there is still a payment scheduled to come out and then told me that 3 days was not enough time to get the payment stopped. When I asked for a supervisor I was told it would be 2 business days before they would call me back. I have sent several emails and none have ever been answered. Every customer service person gives me the same script and no real effort is made to assist.

I have been a client of Turnbull for 2 years. I pay 662 dollars a month for the peace of mind that I am having my debts negotiated and settled. I have made that payment faithfully. This week is the first time I need to stop payment on my end, due to needing that money for gas and groceries. When I called and spoke to the female representative, she gave me an exceptionally hard time, saying that there was nothing she could do to stop the payment coming out of my account because I needed to call at least 4 days before the payment is slated to come out. Mind you, I did call twice yesterday (approx. 4 days prior to payment due) and was on hold without anyone answering the phone for over a half an hour each time. I asked to speak to a supervisor and the woman told me that it takes 24 to 48 hours for a supervisor to be available. I then asked to just close my account, because it has been 2 years and there has barely been any improvement in my credit score - despite having paid off 11,000 from 11 different accounts supposedly. I never got any proof these debts were paid off, and I just did not have a good feeling about this company. Long story short, I was quickly connected to Zachary, who told me that even if I cancel my account, the next payment will still likely be taken out and that it takes 7-10 business days for an account to close. This made no sense to me. I have paid over 16,000 in two years to have my debt negotiated, when I should have just negotiated myself. If you are looking for a quick fix for your credit, or a long-term fix, be very weary of this company. They want to get your money and use smoke and mirrors to appear like a legitimate company.

Absolute scam. I was in dire need of help and was optimistic that this firm could help. No support from the supposed attorneys and my credit is even worse than when I signed up for the program. You also don't get any proof that they're even handling the debt! My monthly payments to resolve the debt was $850 a month. Guess how much their monthly "fee" is for my account? $790 a month. Absolutely laughable. Best part, I called to remove myself from the program this morning and handle the debt myself and they STILL plan on taking $850 out of my checking account in 2 days. I can't afford this!! Predatory!! As one of the other reviewers said, just file BK and save yourself the headache.

I really like the way the client is involved in the process with the creditors. Turnbull Law Group allows you to help make decisions that are best to the clients interest.