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Turnbull Law Group

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8.9

Overall Score

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Tiersa Cleveland, OH

My experience has been wonderful. Everything has been explained perfectly. Any questions I had or still have have been answered in a way I can understand. Every step has been easy and put my mind at ease.

4 years ago

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Reply from Turnbull Law Group

That is really great to hear, Tiersa. Hearing that our service has put your mind at ease is beyond rewarding! It's always great to hear clients share how pleased they are with our service efforts. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Apr. 5th, 2022

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Deborah Brown Belfast, ME

We've only just begun with Turnbull but so far they have been extraordinary. Great communication and they are already negotiating settlements. We are very pleased with them in every way. We think they are top notch!

4 years ago

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Reply from Turnbull Law Group

Deborah, thank you for allowing us to serve you. Keep up the great work and thank you again for choosing Turnbull Law Group.

Feb. 3rd, 2022

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Pauline Abernathy Tucker, GA

Very effective! The process can be scary and seem like you are taking a bad risk but, it is paying off and I am thankful for the quick turnaround with my credit and finances.

4 years ago

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Reply from Turnbull Law Group

Terrific feedback, Pauline! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Oct. 20th, 2021

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Mandy Bennett Shawnee, KS

They are absolutely wonderful, getting my credit restored quickly so I can buy the house with the land that I want. Absolutely would recommend this company for anyone needing credit repair.

4 years ago

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Reply from Turnbull Law Group

Terrific feedback, Mandy! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Oct. 15th, 2021

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Barbara Leslie West Frankfort, IL

I just recently signed up but so far they're staying in touch with me and they're telling me everything that I need to know if I have any questions they're really good about answering all my questions

5 years ago

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Reply from Turnbull Law Group

Welcome to Turnbull Law Group, Ms. Barbara! We are thrilled about this opportunity. Thank you for speaking so highly about the service you've received. Please remember to log into your Client Dashboard for important communications and updates. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs. Here's to a brighter financial future!

Jul. 27th, 2021

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Jenn Hudson, OH

I would have to say customer service was excellent but not the way they handle the debt is not. Why they make 7,000.00 off of the debt is because they take your largest debt first to pay off which takes longer. The small debts just keep sitting there in limbo and ruining your credit. We went from a 672 to a 448 in the midst of 5 months. Yes, I increased what I was giving them and took debt away to pay and keep current. Covid hurt us and some it the credit cards didn’t care and some would work with you. I just canceled and am waiting for my refund. Do not do this, just file bankruptcy or find another company that structures differently to get it paid off.

5 years ago

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Reply from Turnbull Law Group

We regret to hear you are disappointed with the costs of using our service, Ms. Jenn. Please know that our Settlement Consultants always consider our clients' best interests when resolving the enrolled balances. We are sorry to hear you've decided another route may be a better option for you. However, we wish you all the best in your financial endeavors. Thank you for allowing Turnbull Law Grop an opportunity to serve your financial needs.

Apr. 13th, 2021

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Mildred Klein Hempstead, NY

While I think this company is excellent in what they do, I have a lot of anxiety in the timelines. We have been bombarded with calls from credit card companies and collectors. A summons even has been served. We have only received one settlement. We expected better communication and resolution at a much quicker pace.

5 years ago

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Reply from Turnbull Law Group

We appreciate you voicing your concerns regarding your account, Ms. Klein. Please know we greatly appreciate the patience given by our clients. We never intended to disappoint you when it comes to serving your financial needs. An account specialist will be reaching out to you shortly concerning the matter. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Feb. 22nd, 2021

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E Love Vidalia, GA

They are very helpful and knowledgable. They answer all my questions and communicate clearly. I am on my way to better financial standing because of what they are doing for me. I couldn't be more satisfied.

5 years ago

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Reply from Turnbull Law Group

Thank you for the confident feedback, E Love! Our goal is to make sure we support our clients every step toward a debt-free future. Hearing how you've benefited from our service is beyond rewarding. Thank you for choosing Turnbull Law Group as your guide to financial freedom. Here's to a successful journey!

Feb. 1st, 2021

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Nancy Henry Saint Paul, VA

They have been very helpful and I’m very pleased with the progress we are making. I’m not stressed out about the bills anymore. I thought I would have to file bankruptcy but this was the better choice. Thank you so much.

5 years ago

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Reply from Turnbull Law Group

Our pleasure! Thank you, Nancy, for sharing your experiences in our program. The goal is to make sure we support our clients every step toward a debt-free future. You can do this! Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Jan. 27th, 2021

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Robert Gibbins Baton Rouge, LA

They have been fantastic to work with. I was overwhelmed by my debt and thought their was no way out. They have really helped me setup and manage my debt without filing bankruptcy. Absolutely great to work with.

5 years ago

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Reply from Turnbull Law Group

Welcome to Turnbull Law Group, Mr. Gibbins! We appreciate you taking the time to share this with us today. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Dec. 16th, 2020

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Tony Duckett Waterbury, Connecticut

I don't remember asking for help with my Comcast account. Only my wells Fargo credit card dept.

2 months ago

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Reply from Turnbull Law Group

We're happy to step in and further discuss your concerns. A specialist will be in touch with you very soon.

Jun. 22nd, 2026

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Wincielee Caro Kansas City, Missouri

Awesome service and good progress The people are very helpful

3 months ago

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Reply from Turnbull Law Group

Thank you for sharing your experience! It's wonderful to hear that you're happy with our service and the progress we're making together. We appreciate your support and your trust in our team!

May. 26th, 2026

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Michael Curtis Louisville, Ohio

The "person "who was very professional and pleasing too my ears 👂

3 months ago

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Reply from Turnbull Law Group

Thank you for the wonderful feedback! We’re so glad to hear that our representative’s professional and kind demeanor made such a positive impression.

May. 13th, 2026

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Linda M Reiff Sullivan, Illinois

So far I really like it. I only been a customer a short time.

3 months ago

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Reply from Turnbull Law Group

We are so happy to have you with us! It’s great to hear that your first impression has been a positive one. We know the beginning of this journey is important, and we’re committed to making the rest of your experience just as great.

May. 6th, 2026

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mclin Mclin

I like that they are trying to act fast o. All the account to help me and stop the call

4 months ago

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Reply from Turnbull Law Group

Welcome to Turnbull Law Group. We are happy to be your partner, while pursuing your financial goals!

Apr. 3rd, 2026

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Lisa Weyand

They are amazing at explaining the process, timeline and how their service with debt relief works!

5 months ago

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Reply from Turnbull Law Group

We appreciate the feedback! Providing a clear roadmap—including the process and the timeline—is a cornerstone of our service at Turnbull Law Group. We believe that transparency builds trust, and we are so glad you feel confident in how the program works.

Mar. 31st, 2026

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Tracy Peterson

Turnbull law group has been friendly, non-judgemental, and has given great advice.

5 months ago

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Reply from Turnbull Law Group

Keeping our clients informed is a top priority for us, as we know how important it is to have clarity throughout this process. Thank you for noticing our efforts and for the 5-star review!

Mar. 24th, 2026

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Nigel Thorne

I like the services Turnbull provides,they have given me hope in my financial future

5 months ago

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Reply from Turnbull Law Group

Thank you for the kind words. It’s a privilege to support you on this journey. We’re committed to helping you turn that hope into a reality and reaching your financial goals together!

Mar. 11th, 2026

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heltsgrl@yahoo.com

Everyone has been so very nice and informative. I feel I have someone in my corner looking out for me.

6 months ago

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Reply from Turnbull Law Group

It’s wonderful to hear that you had such a positive experience with our team!

Feb. 22nd, 2026

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Julia Mumford

Turnbull Law Group is very efficient. Always let's me know everything they are doing with my account.

6 months ago

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Reply from Turnbull Law Group

Great to know you had a smooth experience with us.

Feb. 22nd, 2026

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Todd Gramly

I like but I can’t get logged in your site, try to get new password and it never sends me a link.. Very very frustrating

6 months ago

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Reply from Turnbull Law Group

Hello Todd,
How exciting to see the progress you have made in your program so far, but we do want you to be able to track your progress.
We have sent you an activation email this morning. If you are still needing support with this matter, please call our client support team for additional trouble shooting.

Feb. 4th, 2026

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Tracy Wires

Didn’t add all the loans that’s was suppose to been added. If something happens to where you miss work they will not help with your payment. U still gotta pay it they don’t care

6 months ago

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Reply from Turnbull Law Group

Hello Tracy,
An account specialist is trying to reach you to hear your concerns. We want to help you to the next step, during your hardship.

Jan. 31st, 2026

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Roy

Your fees of 28% is extremely high. After getting a 40 to 50 % discount from my creditors, you turn around and charge me 28%. You're making more money than my creditors and making my situation even worse.

7 months ago

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Reply from Turnbull Law Group

Hello Roy,
We are sorry to hear that the program is not working out as you originally anticipated. An account specialist would like the opportunity to hear your concerns more deeply, if you chose to call in and ask for assistance.

Jan. 19th, 2026

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Brenda Maglott

The personnel have been very helpful, explaining the process, and already made progress. Very friendly as well.

7 months ago

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Reply from Turnbull Law Group

It is wonderful to receive your feedback. We are pleased to hear we have met that goal for you.

Jan. 16th, 2026

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Christine Thompson

Laurice was very friendly and knowledgeable. She answered all my questions and helped me feel confident with my plan.

8 months ago

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Reply from Turnbull Law Group

It is gratifying to know that you have had a positive experience with our staff.

Jan. 7th, 2026

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Carl alberico

I am using Turnbull to get my debt down. The first account went from 12k owed to 6k. I am so pleased with them!

8 months ago

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Reply from Turnbull Law Group

Hello Carl and welcome to Turnbull Law Group. Thank you for sharing your success so far int he program!

Dec. 10th, 2025

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Alice Marsh Saint Charles, MN

Very responsive and good communication. I received my first communication quickly afte

4 years ago

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Reply from Turnbull Law Group

Your amazing feedback is appreciated, Alice. We're honored to be your solution to financial relief. Thank you for choosing Turnbull Law Group to reach your financial goals!

Oct. 13th, 2021

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Ernest Atkins

Excellent Company to do business with very helpful trustworthy and honest they did an amazing job for me I highly recommend them

9 months ago

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Reply from Turnbull Law Group

Thank you for your recommendation, Ernest. We appreciate you taking the time to share.

Dec. 1st, 2025

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ThePuglover1969

I had my first creditor paid off!! I was not sure what happens next. She was very informative and answered all my questions.

10 months ago

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Reply from Turnbull Law Group

How exciting to have your first settlement completed. You can track your progress on the other accounts on your client dashboard, or by calling our team.

Oct. 30th, 2025

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Audrey Adams

I was pleased with the feedback of one of my 3 accounts. However, it would have been nice to get feedback on the process/feedback on the other 2 accounts.

11 months ago

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Reply from Turnbull Law Group

Thank you for sharing your success so far with your program, Audrey. We are happy to hear that you have felt well informed.

Sep. 18th, 2025

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Samuel Seward

I like the part that I had no idea that this program existed, and they explained to me how it worked. I think it is a plan for anyone looking to eliminate credit card debt.

1 year ago

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Reply from Turnbull Law Group

Hello Samuel,
Thank you for sharing your feedback. We are happy to know that you feel well informed of your Turnbull Law Group program. You can also track your progress on your client dashboard.

Aug. 15th, 2025

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Kim starr

Turn bull is not only very professional,, but very effective in negotiating settlements. They have answered all of my questions in a timely and thorough manner.

1 year ago

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Reply from Turnbull Law Group

Hello Kim,
We are happy to hear that you have felt well informed along your financial journey with Turnbull Law Group. Thank you for sharing.

Jun. 12th, 2025

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Fanni Kimble

From the beginning of working with Turnbull they have always made sure I had complete understanding and they aim to get the best results for me ! I am thankful

1 year ago

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Reply from Turnbull Law Group

Thank you for sharing your feedback about our team, Fanni. We are happy to hear that your have felt well supported.

Jun. 9th, 2025

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Arlene Gabrido

I liked Turnbull law group, they are friendly and they explained everything what is going on to their customer and they give assurance and 100 percent service satisfaction

1 year ago

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Reply from Turnbull Law Group

Thank you for sharing your feedback about our team, Arlene. We are happy to hear that you are satisfied.

Jun. 9th, 2025

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Duane Wellman Sr

They have very capable staff. They do what they say they'd do. Customer service is excellent. Always very helpful! Keep up the great work that you do!

1 year ago

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Reply from Turnbull Law Group

Thank you for your kind words, Duane. We are happy to be your partner on your financial journey.

May. 16th, 2025

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Marisol Santos

This program has been the total opposite of what was explained to me prior to joining the program. I’ve had a lien on my account due to negligence from the lawyer handling my account; not only is the lawyer rude and disrespectful. I called to complain more than once & I did not receive a call back from anyone. In addition, there will be additional fees from what you negotiated, because they will charge you for additional paperwork. I cannot wait to be finished. I regret 100% joining. If you ask me, I’d say don’t do it!!!! I’ve been under so much stress and anxiety worrying about garnishment (per my lawyer) or another lien in which I had to do my own foot work to have my money released!

1 year ago

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Reply from Turnbull Law Group

Hello Marisol,
We are sorry to hear that you have not felt supported during your program with Turnbull Law Group. An account specialist will be reviewing your file and reaching out shortly.

May. 12th, 2025

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Edith Bitzer

Had anouther company doing same but they would not call or get in touch, When tried to calll they never called back. Tuirnbull keeps you informed and always call right back

1 year ago

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Reply from Turnbull Law Group

Hello Edith,
We are happy to know that our team has made you feel well supported.

Mar. 31st, 2025

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Gibsonjrd

So far not seeing too much progress. Only my credit rating dropping like flies. I’m hoping that with the next deposit something may change. Really wondering if this was the right move. I’ve been more stressed than usual.

1 year ago

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Reply from Turnbull Law Group

Welcome to Turnbull Law Group! As we partner with you on your journey to becoming debt free, we definitely want you to feel well informed. We would welcome you to call our team and ask all the questions you need to, in order to relieve the stress these debts appear to still be bringing to you.

Mar. 25th, 2025

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Jay Vee

This was a terrible experience. Several settlements went void because the company was spending more money than what i was depositing every month which is what i thiught they were supposed to help me fix since thats what got me into the problems.; about $500 of every monthly payment was for fees. The company did not help me avoid garnishments. They switched my attorney on me 3 times, only one of which was decent. The other two were absolutely horrible and would even send me wrong information on a consistent basis then later apologizing saying they confused me with another customer. I have the emails to prove the incompetence of the attorneys. Several of the settlements were settled at such a high amount that after adding the settlement l fee i ended up paying more than the original debt was for. Many of my accounts i had to settle outside of the program due to the programs failure and lack of action. After 3 years and more than $90,000 deposited turnbull had yet to pay off any of the accounts even though there were accounts as small as $1000. And when i requested to pay some of the smaller accounts and was willing to deposit the amount needed to do so, the company continuously rejected this and said it was not allowed. Still don't understand why. I could have done everything this program promised, including negotiating settlements, on my own for less money due to not having to pay 27% settlement fees and would have paid off accounts way sooner using snowball method. There’s so much more to add but i believe this says alot already. Would NEVER EVER recommend this type of program to anyone. Do it on your own!

1 year ago

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Reply from Turnbull Law Group

Hello Jay,
We are sorry to hear that your program has not progressed according to expectation. An account specialist would love to review your account and see how this can be resolved.

Feb. 27th, 2025

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Lmadden

They are very helpful when I call them, very empathetic to my situation, especially since I beat myself up on a daily basis because of our credit card debt.

1 year ago

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Reply from Turnbull Law Group

Every human finds themselves faced with choices they later regret. We are happy to be part of your journey back to financial freedom. Thank you for sharing that you have found our team helpful.

Feb. 11th, 2025

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mmsmiles@hotmail.com

Currently in a lawsuit no response from the attorney I have emailed. I have no idea what is going on. At this point it feels like they just let everything build up so you can be stuck in the program forever. Now I am waiting to see if this attorney is ever going to help or is just going to let me go to court. This company takes out tons of fees and after a year I have only had one debt paid off.

1 year ago

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Reply from Turnbull Law Group

We are sorry to hear that your experience has not met your expectations. An account specialist will be escalating your file and reaching out to you soon.

Jan. 29th, 2025

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summer abuhmoud

This company is horrible! They put me in more debt than what I am supposed to. They care more about getting paid than helping you out. I am writing to address a crucial issue concerning the recent credit settlement made with your company. Unfortunately, the outcome has resulted in a significant discrepancy that has negatively impacted my credit standing beyond initial expectations. The handling of the settlement by your attorneys has been unsatisfactory, primarily due to poor communication and an apparent oversight in the final settlement amount. The discrepancy lies in the fact that the account, initially totaling $10,080, was settled for $10,000, a difference of $80. Furthermore, the imposition of $3,500 in settlement fees has added further confusion and frustration to this matter. Moreover, despite my withdrawal of accounts from your services, I have been made aware that fees continue to be collected for an unsettled account. This has raised serious concerns regarding the accuracy and integrity of the settlement process. I have pulled out of this program and they are still collecting fees. This company is by far the worst settlement company I have ever been in.

1 year ago

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Reply from Turnbull Law Group

Hello Summer,
We are sorry to hear of this situation that has not processed according to expectation. An account specialist will be reviewing your file and reaching out to you shortly.

Jan. 13th, 2025

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Melba Lawrence

I like the web site . All the information available helps keep track of the process. I had some difficulty getting someone on the phone. I kept trying till I got to a customer person.

1 year ago

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Reply from Turnbull Law Group

Hello Melba, We are sorry to hear that you have had a hard time reaching us by phone, but it could be due to the holiday weekend. We are glad to hear that you were able to find answers on your Client Dashboard.

Dec. 2nd, 2024

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Cynthia Corcodilos

I am almost out of debt thanks to Turnbull! Very professional, helpful and transparent company. My gratitude for coming alongside me in my personal situation!

1 year ago

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Reply from Turnbull Law Group

We are grateful to hear that you feel well supported about your Turnbull Law Group program, Cynthia. How exciting to be almost debt free!

Nov. 19th, 2024

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Maria Howe

Very Thankful to this company I started my program October 2023 and I graduated just last week October 16 , 2024, I am debt free now! Thank you Turnbull! Wow!Its amazing!

1 year ago

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Reply from Turnbull Law Group

We are happy to share in your joy of becoming DEBT FREE!! What a wonderful feeling! Thank you for choosing Turnbull Law Group.

Oct. 30th, 2024

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Robert hossler

Excellent service. Very responsive you can always speak to someone who is knowledgeable and can help you with any questions you have highly recommended!

1 year ago

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Reply from Turnbull Law Group

Thank you for sharing your feedback about our Client Services team, Robert. We are thankful for your recommendation.

Oct. 29th, 2024

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Emily

They are all about what I want to do with my money and helping me save money by negotiating with the creditors so I won’t have to pay the high interest rates.

1 year ago

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Reply from Turnbull Law Group

We are glad to hear that our program has helped to relief some of the financial stress you were feeling, Emily. Please continue to track your progress on your client dashboard.

Oct. 18th, 2024

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Shannon Plumley

If you have alot of debt it will take awhile. But it probably didn't occurred overnight. Eventually it be worth it. It will be alot longer trying to do it on you own.

1 year ago

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Reply from Turnbull Law Group

Thank you for sharing your experience, Shannon. We are happy to be your partner on your journey to becoming debt free.

Oct. 7th, 2024

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Teri Castleman

I was assigned to a different lawyer suddenly with little to no explanation why. I feel like the new lawyer is giving me more attention than I was getting. Overall, it has been a good experience.

2 years ago

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Reply from Turnbull Law Group

Hello Teri ~ We are happy to know that you have had a good experience so far. Since we are adding new attorneys often, and we are glad to hear that your new assigned attorney is a better fit for your situation.

Jul. 11th, 2024

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Mayra Chavez

They have helped me so much , and this program actually works ! They settle every account and my credit is getting up there now . Very happy with them !!!!

2 years ago

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Reply from Turnbull Law Group

Thank you for sharing your experience, Mayra. While credit repair is not included in our program, we are happy to hear that yours has improved. Thank you for choosing Turnbull Law Group.

Jul. 12th, 2024