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Turnbull Law Group

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8.4

Overall Score

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Donna Philadelphia, PA

Everyone working my case has my best interest in mind. They are very easy to work with and explain the process to where I can understand. If I do have any questions, they are quick to answer and to make sure I understand. I was pleasantly surprised at how fast they return my phone calls. I really like the client dashboard. I can see what I owe and how much of a savings when my creditors agree to a amount. They really go to bat for you. I would highly recommend Turnbull Law Group to anyone,

3 years ago

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Reply from Turnbull Law Group

We appreciate your lovely feedback and for recommending our program, Donna! It is always rewarding to hear how much of an impact we've made to our clients lives and how well they are being treated since our team takes pride in providing world-class customer service to our clients. We hope to continue providing a supportive and pleasant atmosphere for you. Please let us know how we can continue supporting your financial journey! Thank you for choosing Turnbull Law Group.

Jan. 17th, 2022

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Pamela L Howard Danielson, CT

I want to start off by saying the Turnbull Law Group was recommended by a government website. That in itself made me feel like I was in good hands. Not long after my 1st deposit, maybe even a few days, I already had a debtor who was negotiated to settle which they did. I never for a million years believed they would work this hard for me so soon but they did and continue to. I highly recommend this Law Group to everyone who has debt issues and what other kind of law Turnbull may handle. They will work just as hard for you as they did for me. Give them a chance, you won't regret it.

3 years ago

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Reply from Turnbull Law Group

Your amazing feedback is appreciated, Pamela. It's always great to hear clients share how pleased they are with our service efforts. We're honored to be your solution to financial relief. Keep up the excellent work, and thank you for choosing Turnbull Law Group.

Dec. 2nd, 2021

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John M. Zmijewski Bristol, CT

It’s only been a couple months since my initial contact with the Turnbull folks but my FIRST IMPRESSION of their PROFESSIONALISM and EQUALLY IMPORTANT EVIDENT VAST KNOWLEDGE of their specific legal specialties led to a nearly immediate decision to proceed with what is now our OFFICIAL “Lawyer/Client Relationship”. I feel quite confident that I have EVERY REASON TO BELIEVE said relationship will only grow stronger and STRONGER as we move forward to accomplish my Financial Goals! John M. Zmijewski Farmington, CT

3 years ago

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Reply from Turnbull Law Group

We appreciate you for taking the time to share this with us today since we take every opportunity to get better at serving our clients. Excellent feedback, Mr. Zmijewski. It's great to hear how pleased you are with our service efforts. Thank you for choosing Turnbull Law Group as your guide to financial freedom. Here's to a successful journey!

May. 27th, 2021

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SLburlingame Ashtabula, OH

Hello, my husband and I have been clients for over a year. Customer is service is great, and the representatives will always treat you with courtesy and respect. The other great part is a attorney will contact you themself to go everything and answer any questions you may have. The attorney will also periodically check in to let us know of any issues or just to keep us updated. Thank you Turnbull Law Firm.

3 years ago

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Reply from Turnbull Law Group

We cannot thank you enough for sharing your positive experiences with us! It's always great to hear clients share how pleased they are with our service efforts. Making sure our clients feel well-supported is our number one focus. Keep up the excellent work, and thank you for choosing Turnbull Law Group. Here's to a brighter financial future!

Apr. 8th, 2021

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Tammy S Fradeneck Macon, GA

I was a little nervous about signing up to reduce my credit card debt. After 6 months of paying my monthly payment I was very pleased to find out one of my credit cards was settled. Now I can feel a little less nervous about the the settlement of the one card. The staff are very helpful and you feel at ease. I lnow it is going to take more yime to settle the other cards balance but I feel so good about my decision on using Freedom Debt Relief program . And Trumbull Law Group.

3 years ago

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Reply from Turnbull Law Group

Congratulations on your first settlement, Tammy! You should be very proud about the progress you're making. We are thrilled to accompany your journey to financial freedom. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs. Here's to a successful journey!

Apr. 8th, 2021

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Sharon Jefferson Toledo, OH

In just a year they already settled two of my accounts and one was quit a large one! when calling client support I feel at ease and I get all my answer quickly! The client support team an attorneys have a excellent communication between them, cause client support has all the updates on my accounts right in front of them on their computers! I also keep them informed at my end!

4 years ago

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Reply from Turnbull Law Group

We cannot thank you enough, Sharon, for sharing such amazing feedback! We'd also like to congratulate you on the progress made so far! It's rewarding to hear how pleased you are with our service efforts. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs. Here's to a successful journey!

Mar. 10th, 2021

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Margaret M. Soulia Norwich, CT

It is both a privilege and an honor to give others who are feeling overwhelmed and drowning in debt. I began in March of 2020, around the time COVID-19 really kicked in. I made the decision to turn to Turnbull and consolidate my debt. They have been wonderful!! They have been totally committed to resolving my debt completely and am pleased beyond words what they have done for me and will continue through until the end. A wonderful group to work with and they are committed to resolving any and all concerns you may have.

4 years ago

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Reply from Turnbull Law Group

We appreciate your amazing feedback, Margaret! It's always great to hear clients share how pleased they are with our service efforts. Remember to log into your Client Dashboard for important communications regarding your account. Thank you for being the best part of Turnbull Law Group!

Feb. 23rd, 2021

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Vilissa Talcott Grovetown, GA

Turnbull Law Group has taken everything out of my hands. No more stress or worry! They got a list of my creditors and let me know how much to set aside each month to see about lowering what I owe. They contacted my creditors and started negotiations with them. I ignore phone calls, and any mail I get from my creditors, I fax to Turnbull. They have already negotiated a transaction with one of my creditors, and I have accepted that offer! And I have only been with them a couple of months!

4 years ago Edited September 14, 2021

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Reply from Turnbull Law Group

Congratulations, Ms. Talcott, on your first settlement! We appreciate your amazing feedback. It's always great to hear clients share how pleased they are with our service efforts. Keep up the excellent work, and thank you for choosing Turnbull Law Group.

Feb. 17th, 2021

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Robert Reyes

I appreciate all the support giving to get me back on track. Thank you for all your support.

2 months ago

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Reply from Turnbull Law Group

Thank you for sharing your success in the program, Robert. We are happy to hear that you feel supported.

Jan. 25th, 2025

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Marie Reppert

Anytime I call in I am greeted with the nicest people. Always very helpful and friendly.

2 months ago

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Reply from Turnbull Law Group

We are so glad to hear that our team has made you feel well supported, Marie.

Jan. 13th, 2025

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Della Greer

The customer service rep assisted me with no judgements and with an efficient manner. Thank you

2 months ago

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Reply from Turnbull Law Group

Thank you for sharing, Della. We are pleased to hear that our client services team has helped you to feel well informed.

Jan. 13th, 2025

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Kerri Weltha

The ease of calling to make changes to my plan is awesome. Staff is very helpful and very friendly.

2 months ago

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Reply from Turnbull Law Group

Hello Kerri,
We are so happy to hear that our team has made you feel supported during your program with Turnbull Law Group.

Jan. 9th, 2025

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Nichol Vanus

They are the best! They are working my debt fast and I can’t wait to see how quickly the rest is resolved.

3 months ago

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Reply from Turnbull Law Group

Thank you for sharing about your success, Nichol. How exciting it is to see your balances negotiated lower.

Jan. 6th, 2025

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Andi Young

I have never felt more disrespected by a customer service agent in my life! Seriously considering canceling my account and going it alone. I asked to skip a payment due to Christmas and “Matt” proceeds to ask me why I can’t borrow money from family? Like huh??? I’m 52 yrs old I don’t have family to borrow from! I’m the elder.

3 months ago

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Reply from Turnbull Law Group

Edit: Upon further review, it appears that this review was posted for the incorrect company.
We have no records of a client Andi nor do we have an agent named Matt.
We do regret that any agent, regardless of the company, left you feeling disrespected.

Hello Andi ~
We are so sad to hear that you felt disrespected by one of our agents. That is not within our policy. We would love to have an account specialist review the conversation for the instruction of the agent. Please reach out to our team and ask to speak with an account specialist, to have your concerns addressed.

Dec. 26th, 2024

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Nancy Sebring

I love this group. They help get debts paid off. They work with you to make payments easier. They have quick response to my needs.

3 months ago

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Reply from Turnbull Law Group

Hello Nancy,
We are happy to hear that you have felt well supported by our team during your program.

Dec. 18th, 2024

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Nicole Timm

Always nice and full of information. A.swered every question i have and help ease my mind during the process.

3 months ago

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Reply from Turnbull Law Group

We are so happy to hear that our team has helped to relieve some of your financial stress, on your journey to becoming debt free.

Dec. 17th, 2024

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Samantha Vance

The worst customer service around! There is only one person that listens that I have spoken to in over a year. If I could go back in time I would have negotiated with the credit card companies myself. They charge ridiculous fees, and none of them communicate. The company does everything they can to keep you locked in the program for as long as you agree to be. They do everything possible to not allow you to pay off your debt sooner(probably so they can keep collecting the fees). I would 10/10 NOT recommend to anyone. If you are able to call your debt collectors your self!

4 months ago

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Reply from Turnbull Law Group

Hello Samantha,
We are sorry to hear that your experience has not met your expectations.
To be clear, fees cannot be changed from enrollment. No additional fees can be collected than what is outlined in the Agreement signed during the enrollment process, and the set fee can only be collected per account.
An account specialist will be happy to review your account for further questions.

Dec. 2nd, 2024

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Uilou Lomu

Thank you for helping me with my depth I recommend this to anyone one out their that need help for their depth to me they're the best and affordable!

4 months ago

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Reply from Turnbull Law Group

Thank you for sharing your experience and your kind words.

Nov. 27th, 2024

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Kenneth Parks

They took on my wife and I our debt for these 45 months We are in a better financial position than we were several years ago.

4 months ago

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Reply from Turnbull Law Group

Hello Kenneth and congratulations on being so close to finished with the program. Thank you for choosing Turnbull Law Group as your partner on your journey to becoming debt free.

Nov. 22nd, 2024

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Betsy

I have been trying to get access to dashboard for two months. I have called so many times it has become very annoying. When I try to call because the message I receive says l can use my account number, I was told that they don’t give out the account number. I’m. STILL trying to access my account!!!

4 months ago

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Reply from Turnbull Law Group

Hello Betsy ~
We are sorry to hear that your dashboard has been a source of frustration and for so long. I would love to assist you myself! Please call client support and ask to speak with an account specialist. Or you can call the bank that holds your dedicated account and request a ledger, to track your transactions.

Nov. 22nd, 2024

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Heather

It has been so great working them! They are very knowledgeable and easy to work with and are always available when I had questions.

4 months ago

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Reply from Turnbull Law Group

Thank you for sharing your experience, Heather. We are so glad to hear you have felt supported in your program.

Nov. 20th, 2024

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Susan Gabriel

I like Turnbull because they let me lower my monthly payment when I don't have all the funds due for a particular month.

5 months ago

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Reply from Turnbull Law Group

Thank you for sharing your experience, Susan. We are thankful for the opportunity to help you.

Nov. 7th, 2024

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Daniel West

I am highly satisfied with the service and understanding with Turnbull law. They have gotten results far quicker than I expected

5 months ago

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Reply from Turnbull Law Group

Hello Daniel, and thank you for sharing your feedback about your experience with Turnbull Law Group.

Oct. 25th, 2024

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Wendy Watts

The last month I had and urgent matter and it took over amonth for someone to reavh out to me and had me stressed out. Getting in touch with an attorney should have a better process.

5 months ago

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Reply from Turnbull Law Group

Hello Wendy, we are sorry to hear that your experience did not process as smoothly as we would prefer. If there is anything that we can do to help you at this point, please do not hesitate to reach out and ask to speak to an account specialist.

Oct. 25th, 2024

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Nicole Garcia

Everyone I have spoken to regarding any issue or questions they were great they are there for you! It’s not just a job for them!

5 months ago

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Reply from Turnbull Law Group

Nicole, we are glad to know that our team has been so helpful! Don't forget ~ you can also use the Client Dashboard to track your progress.

Oct. 16th, 2024

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Teri Castleman

I was assigned to a different lawyer suddenly with little to no explanation why. I feel like the new lawyer is giving me more attention than I was getting. Overall, it has been a good experience.

8 months ago

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Reply from Turnbull Law Group

Hello Teri ~ We are happy to know that you have had a good experience so far. Since we are adding new attorneys often, and we are glad to hear that your new assigned attorney is a better fit for your situation.

Jul. 11th, 2024

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Mayra Chavez

They have helped me so much , and this program actually works ! They settle every account and my credit is getting up there now . Very happy with them !!!!

8 months ago

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Reply from Turnbull Law Group

Thank you for sharing your experience, Mayra. While credit repair is not included in our program, we are happy to hear that yours has improved. Thank you for choosing Turnbull Law Group.

Jul. 12th, 2024

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Louis Sibley

Has very good service and is very professional.

3 weeks ago

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Reply from Turnbull Law Group

Thank you for sharing, Louis. If there is anything we can do to improve your experience, please do not hesitate to reach out.

Mar. 10th, 2025

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Debra Oliver

I have been very happy with Turnbull. I receive great communication, the website and dashboard are full of important information and at all times I know what the expectations are from me so they may succeed.

9 months ago

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Reply from Turnbull Law Group

Thank you for sharing your positive feedback, Debra. We strive to keep our clients informed every step of the program so we are happy to hear that we have met our expectations. Thank you for choosing Turnbull Law Group.

Jul. 2nd, 2024

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jrharman

Had an account go into garnishment, after putting in paper work after paper work after paper work for over six months. My accounts have also been passed along to three different attorneys, so i have to keep repeating conversations, and most of the time Im not told my account has been moved to another attorney until I have to contact customer support, then it still takes days before Im told who the new person is. I had to pay out the garnishment as well as pay the fee every two weeks. Its been a mess and I still have over two years left in this program.

9 months ago

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Reply from Turnbull Law Group

The situation you have described sounds very stressful, and we certainly do not intend for that to be any result of the Turnbull Law Group program. An account specialist will be reviewing your program and reaching out soon.

Jun. 19th, 2024

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Scott Norris

If any problems had come out with one of my creditors turnbull law group has gone above and beyond to be sure that I am being taken care of in my financial situation.I would highly recommend them!

9 months ago

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Reply from Turnbull Law Group

Thank you for your glowing recommendation, Scott. We aim to resolve each account your entrust to our program, and we are happy to hear that your program has gone smoothly. Thank you for sharing!

Jun. 19th, 2024

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Lisa Plack

I like them because they are always communicating with me about my debt, I never have to call and ask about what is being paid because they let me know everything that is going on.

9 months ago

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Reply from Turnbull Law Group

Thank you for sharing your feedback, Lisa. We provide several options to be informed of the progress of your program, including emails, a phone team and Client Dashboard. Thank you for choosing Turnbull Law Group.

Jun. 13th, 2024

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Robert Moff

Been working with them for the last 6 months and they have been very professional and have received excellent settlements thus far. I'm happy that I contacted them for my debt relief. Would highly recommend.

9 months ago

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Reply from Turnbull Law Group

Thank you for sharing your positive experience, Robert. We are happy to be your partner on your journey to financial freedom. Thank you for your recommendation.

Jun. 6th, 2024

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Todd Mandeville

I have been working with the group for a while now. They are Very attentive and have great communications to me. For me Communication is key and they are spot on with it. Glad to be working with them.

10 months ago Edited May 30, 2024

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Reply from Turnbull Law Group

This makes us so happy to hear, Todd! We are so glad that you chose to work with us and can't thank you enough for allowing us to be your partner on your journey to becoming debt fee. Keep up the great work, you are doing an awesome job!

May. 30th, 2024

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Terri

I have been very happy with Turnbull Law Group.

1 month ago

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Reply from Turnbull Law Group

Hello Terri,
We are happy to know that you have felt supported with your Turnbull Law Group program.

Feb. 27th, 2025

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Willie Williams

Everything is excellent and to the point.

1 month ago

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Reply from Turnbull Law Group

We are happy to hear that you feel well supported in your Turnbull Law Group program, Willie. Thank you for sharing.

Feb. 27th, 2025

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Orlando Del Villar

Excellent communication every step of the process.

1 month ago

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Reply from Turnbull Law Group

We are happy to hear that you feel well informed with your Turnbull Law Group program.

Feb. 14th, 2025

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kathy yankee

Whenever I needed to talk to them, they were there

1 month ago

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Reply from Turnbull Law Group

Thank you, Kathy, for sharing. We are so glad to hear that you feel well supported by our team.

Feb. 13th, 2025

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Ashlie Wilbur Clinton, IL

Turnbull Law Group has been so helpful with my dept situation. They helped me consolidate and pay off my debt in much less time than it would have taken me alone. Communication has been great with what is going on with my account and whenever I call, they are extremely friendly and informative. I'm thankful to have them on my side

1 year ago

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Norma Miller Topeka, KS

I was so excited to get one I’ll paid so quickly and saving almost 50 %. It has been such a relief to have Turnbull attorneys helping me. I have been dealing with some major family problems and so this has been so great to know the bills are being taken care of. Thank you for your help, understanding and kindness.

1 year ago

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Dargenae' Patterson Atlanta, GA

Turnbull Law is helping me knock down my debt one creditor at a time. I'm am grateful to have reached out to them because life unfortunately holds you to high standards based on your credit. And when things happened beyond your control, it is very difficult to handle issues with creditors on your own. So thank you Turnbull Law group!

1 year ago

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Jim K Mashantucket, CT

I recently enrolled with Turnbull Law Group for debt relief. In my short tenure I am pleasantly pleased with the process up to this point. I look forward to progressing with my debt relief. A huge Thank You to Turnbull Law group for helping me achieve my goal of debt relief!!

1 year ago

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Eric Ebensburg, PA

The process was super easy and completely stress free. They take care of the debt collectors constantly calling and work with creditors to help reduce your debt to where it is more manageable. They really helped me get my credit back.

2 years ago

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Reply from Turnbull Law Group

Hello Eric,
It is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Jan. 25th, 2023

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Karen Brettschneider Atlanta, GA

I have no dislikes really, except for my own behavior when it came to deciding what to do about my debt. I needed help and I got it. I really like Turnbull Law Group because they are very professional, answer all questions and respond promptly when called. Thank you.

3 years ago Edited April 6, 2022

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Reply from Turnbull Law Group

Thank you for taking the time to leave us a review, Karen. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Mar. 4th, 2022

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TiffanyS

Within the first week of me being a Client, I already had a settlement come through! They work very quickly and diligently to help you resolve your debts. I love being in control of my Journey, I am responsible for approving the settlements and approving where the funds go. This gives me a piece of mind!

3 years ago

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Reply from Turnbull Law Group

Excellent feedback, Tiffany. We're honored to be your solution to financial relief. If any questions come up along the way, please don't hesitate to reach out at 800-674-1504. Thank you for being the best part of Turnbull Law Group. Here's to your financial freedom!

Nov. 1st, 2021

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Linda A Jones Conyers, GA

What I like best about Turnbull Law Group is the staff is very caring and patient when assisting me, know matter how many times I call. I don't have to wait long before a representative answer my calls. Very knowledgeable at what they do. Thanks TLG.

3 years ago

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Reply from Turnbull Law Group

We're grateful for the feedback! Thank you, Linda, for taking the time to share your experiences with us. We hope to continue providing a supportive and pleasant atmosphere for you. Thank you for being the best part of Turnbull Law Group. Here's to your financial freedom!

Oct. 29th, 2021

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Josh Peterson Pawtucket, RI

Turnbull Law Group has inspired only confidence for me in a situation that otherwise should be very unnerving. Everyone I have spoken with has demonstrated great respect, knowledge and compassion. Would definitely recommend to anyone throwing their hands in the air, overwhelmed with outstanding debt that way I was.

3 years ago

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Reply from Turnbull Law Group

Your amazing feedback is appreciated, Josh. We're honored to be your solution to financial relief. We strive to provide our clients with the utmost level of customer service. Always feel free to reach out when assistance is needed. Thank you for choosing Turnbull Law Group to reach your financial goals.

Sep. 20th, 2021

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Jeannine Watts Waycross, GA

I am hopeful that this process will help me clear up all of my debt. So far the process has been painless. As long as I keep making my payments I am hopeful my credit will be restored. Turnbull has been very efficient and helpful.

3 years ago

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Reply from Turnbull Law Group

Great feedback, Jeannine! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Turnbull Law Group as your guide to financial freedom.

Sep. 13th, 2021

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michael E johnson Johnstown, OH

I was drowning in credit card dept. I'm a senior citizen on a fixed income. I was skeptical at first. I had 6 accounts. I started in Feb. 2021 and they all ready have 2 of them payed off and another in negation. I have nothing but praise for Turnbull.

3 years ago

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Reply from Turnbull Law Group

Thank you, Michael, for the opportunity to serve your financial needs. We're honored to be your financial solution. We hope to continue providing an awesome experience each time you connect with us. Please let us know how we can continue supporting your every step! Thank you for choosing Turnbull Law Group.

Aug. 30th, 2021

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John Curry Twinsburg, OH

The group as a whole is easy to access. They are very knowledgeable. Their customer service is as good as it gets. Friendly. Respectful. Efficient. The lawyers are sharp down to earth and on point in their information and execution of their plan.

3 years ago

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Reply from Turnbull Law Group

Thank you, John, for the opportunity to serve your financial needs. We're honored to be your financial solution. We hope to continue providing an awesome experience each time you connect with us. Please let us know how we can continue supporting your every step! Thank you for choosing Turnbull Law Group.

Aug. 9th, 2021