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Milgard Reviews

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8.1

Overall Score

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Alethia Larsen Hood River, OR

Very easy warranty fix. They showed up and hand the two windows replaced in less than 30 minutes. Great service!

10 months ago

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Nancy Mitchell Portland, OR

Irakli was simply wonderful! He efficiently removed and replaced 7 different panes of glass. His 25 years of experience is a real asset!

1 year ago

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Kenneth Yan

Fixed the window issue. But measurement was wrong during the first visit and there was no notification on time of arrival.

1 year ago

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Bobbie Lindekugel Portland, OR

The gentleman came at the time promised. Very nice person and quickly got to work. He did a good job and left. I do like Milgard. Good product.

1 year ago

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Kathy Grace Kalispell, MT

VERY EXCELLENT SERVICE. Jason was very personable and explained the process and worked quickly and efficiently - I was very impressed!!

1 year ago

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Jack DeChristopher Corvallis, OR

Their customer service was excellent! Everything went smoothly. Stan, the technician was timely, friendly and efficient. Now our window looks new.

1 year ago

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Cindy Ryan Walla Walla, WA

The guys showed up early in the expected time range, came in, took care of the problem, and were gone in no time! Perfect!!!

1 year ago

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Dani Lawson Hayden, ID

I was impressed by how fast the install was! Had a little snafu with ordering my replacement, but all in all worked out well!

1 year ago

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alice pyne Tillamook, OR

Windows are nice looking, strong, hold up well on the Bayfront! Customer service excellent. Workmen professional, efficient, and polite.

1 year ago

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Tom & Vicki Morris Kennewick, WA

The guys were polite and got right to work. They did a great job and took very little time to complete. Very happy with the service.

1 year ago

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Heather Tercek Happy Valley, OR

Our technician arrived on time and prepared. He was polite and professional. He was also able to get the job done quickly.

1 year ago

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John Stroup Aumsville, OR

We have had several window glass seals break and Millard has consistently stood behind their warranty over the last 20 years.

1 year ago

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Pam Judge Portland, OR

The repair was done so quickly! I had a sleeping granddaughter on the couch too that he totally worked around. Wry nice gentleman!

1 year ago

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tobinkendrick Berkeley, CA

The team showed up on schedule. They address all the issued we were concerned with. We like the email and phone reminders.

1 year ago

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Patsi Williams Boise, ID

Overall we are happy with our windows. Communication could have been better. Missing items took a long time to get resolved, but in the end we are happy.

1 year ago

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Randy Flicker Seattle, WA

Technician came out to fix a sliding door that was not installed correctly. Got it working, without extra support, perfectly!

2 years ago

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Angela FerrariDDS Mount Shasta, CA

Took care of warranty issues without a problem and the installers were very professional, friendly and communicated well.

2 years ago

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Lucy Turner Spokane, WA

Jason was wonderful and very helpful. The lifetime warranty is so worth it! even if you have to wait a couple months for the service to our area.

2 years ago

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Bill Montgomery Vancouver, WA

Friendly service. Nice guys even took off shoes to enter house. Quick, neat job replacing our window. They even washed it. Great job.

2 years ago

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David Freitag Portland, OR

Overall experience has been very good. Milgard field personnel have serviced the three problem windows. Windows still good after 18 years.

2 years ago

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glorialynn7 Oregon City, OR

Lifetime guarantee. Had my windows for over 25 years. Have needed repair just 3 times and each time they took care of the problem easily.

2 years ago

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Taunja Roberts Sherwood, OR

We just had a repair person change out two windows that had some gasket leakage. Quick, on time, pleasant to work with! Thanks so much!

2 years ago

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Esther Jensen Silverton, OR

The gentleman Vitaliy I came to my home and was very polite and helpful answering questions. I couldn't believe how quick he replaced the window.

2 years ago

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Gary and Judy Montgomery Kennewick, WA

Wow! These guys are efficient. They replaced two windows in what must be record time. Very friendly and easy and comfortable to have in our home..

2 years ago

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farm chick Kelso, WA

I own almost 100 Milgard windows (original owner). I am yet again trying to get warranty work done. This is the 4th time a batch of windows have lost their seal and I have to look through cloudy glass waiting for someone to call! I own other houses with much cheaper brands of windows and never have this problem. I called Milgard to check on my case and they didn't know when they could get to it...so frustrating!

2 years ago

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Reply from Milgard

I'm very sorry that you are having trouble getting assistance for warranty service. Please email me at social@milgard.com with your contact information so I can help. Thank you.

May. 24th, 2022

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Rob and Brenda Gibson Portland, OR

Technician was professional, efficient and quick. Patio door works wonderfully for the first time in years and replaced windows are great!

2 years ago

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L Roseburg, OR

Great service. Fast efficient. The phone help were great and the technician that did the work was great also- friendly, polite and efficient.

2 years ago

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Kate ONeall Boise, ID

The service rep was very helpful with a large warranty project. The installation team were excellent, very professional, helpful, hard working.

2 years ago

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Steve Portland, OR

I like the lifetime warranty on the quality windows. The service technician was knowledgeable, friendly, polite, and efficient.

2 years ago

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Scott Sherwood, OR

Good communications! Guy that came went right to work. Very polite, knew what he was doing. Let me know when he was done and ready to go.

2 years ago

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Monica Lia Zeigler

Technician was great, just wish the scheduling part of the process was less broad, giving people more time to know when their appointment will be would be very helpful! :)

3 years ago Edited May 30, 2024

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Jimmy tang Sacramento, CA

Great customer service. Like they were here when they said they were installed a new window in kitchen an was very pleased with it .

3 years ago

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Don Spokane, WA

Your representative was very helpful and then informative about the windows you should be happy that you have an employee that good

3 years ago

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Dede Hunter McMinnville, OR

I appreciate the lifetime warranty they offer customers. Our technician was friendly and very professional. Thank you for taking care of us.

3 years ago

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Pat Hanrahan Portland, OR

Their repairman was knowledgeable, and efficient. The company honored their lifetime warranty on may window that is 29 years old!

3 years ago

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Sarah Ambrosek West Linn, OR

Technician was super nice, arrived a few minutes early, and completed the job quickly and efficiently. So happy, thank you!

3 years ago

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Joan Prins Newport, OR

Thank you for great communication about my scheduled appointment. Service person today was grear, in and out and windows are perfect again

3 years ago

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Larry Pinnick Kansas City, MO

This was a good service call. 1. There was a 30 minute notice before arrival. 2. Tech was friendly and efficient. 3. Very happy with service

3 years ago

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B. Fisher Vancouver, WA

Several Milgard service techs showed up on time to service some of my Quietline windows. They were very professional and courteous.

3 years ago

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Family Elizondo Portland, OR

Customer service from the people who answered my call for issues to the people who came to fix the issues at our house. Everyone was very helpful.

3 years ago

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jim walcutt Portland, OR

Ontime, pleasant, courteous, neat quick. What more can I say I don't understand the next question. I purchased our windows thru Home Depot

3 years ago

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Stephen Bielejec Lewiston, ID

I like the quality of the product and waranty service Milgaurd provides. I have had these windows for about 6 years so far.

4 years ago

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gayle bonta Vancouver, WA

Val and Serge were wonderful, professional, efficient, polite, on time, and did a great job replacing and repairing our windows.

4 years ago

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Tim gerling Salem, OR

Prompt replacement of a defective window, courteous contractor, in and out in under 30 minutes - great customer service - thank you!

4 years ago

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Diane Huckabay Spokane, WA

Young technician took about 10 minutes to analyze the window then came up with a quicksolution. Courteous and knowlegable.

4 years ago

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Dan Heilman Portland, OR

I love your brand now that we had our windows fog up and you guys came out and fixed them in less than 30 minutes. Amazing!

4 years ago

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Donna Codanti Portland, OR

The guys have been here before and as before they know what they are doing and get to it and get the job done! They were cheerful and polite. Good experience.

4 years ago

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Jon Aaberg Albany, OR

The two gentlemen were very efficient, courteous and extremely professional. They both practiced social distancing and did a great job.

4 years ago

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Jim Booth Salem, OR

Two gentlemen came at 11 a.m. (about 3 hours early) and were done by noon! Very fast and efficient. Thank you! Jim B.

4 years ago

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A Jones Scottsdale, AZ

We needed some warranty work in our ten year old home and Millgard handled the work flawlessly. Great communication, too.

4 years ago