Name: Milgard
Rating: 4.8

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Dan Hickey Novato, CA

Crews made two trips to our house because one of the windows was wrong on the first trip out. But, both times the servicemen were professional and quick. Pleasant attitudes and got right to work. great people.

7 years ago

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joanne mcmahon Blaine, WA

we did not know we had free replacements for milgard products. it was a pleasant surprise. they came as I was told they would. the teck was at our home right when we were told he would be. Pleasant and efficient.

7 years ago

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Donna Piwarczyk Queen Creek, AZ

We had an issue with existing windows in a home we purchased. When I contacted Milgard they checked into the situation, provided a wonderful solution and followed up after the job was completed. Robbie in C/S was very helpful and very professional.

7 years ago

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Lisa Davis Ventura, CA

I had difficulty when asking for a window to be replaced because it was discolored. The replacement was scratched on the inside of the window. Also, I had an operating system that was corroded and asked for a quote. I was told that there was no charge...someone called me twice to make sure that I needed it replaced. When the person came to replace the operating system the first time, he stated it was not under warranty and not even listed on his work order! That was unacceptable. Also, no one from either the place I purchased the windows or Milgard was able to help me until the sales rep called. We went back and forth about what happened before I was offered to have the operating system replaced at no charge because I wrote a negative YELP review! When the person came to replace both the scratched window and the operating system, he stated that he could not replace the operating system because it was corroded...so the lack of effective and professional communication continues! He replaced it without hassel, but the idea that he had no idea that it was to be done and why should have not been.

7 years ago

Reply from Milgard

Hi Lisa - I'm so sorry to hear about the challenges you went through and the miscommunication about the warranty. Thank you for letting us know what happened so we can make improvements. If you have further questions, please contact me at so I can help. Thank you.

Jul. 10th, 2018

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Donna Laboda Roscoe, IL

We recently purchased a home with Milgard windows. The seals had failed in several windows, and all were replaced without question. The installation company, Q and A Home Inc, was fantastic to work with.

7 years ago

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Paul Bradshaw Truckee, CA

On time, skilled personnel. Did the replacement very quickly and professionally. They even, at my request, checked other windows that looked like they had failed and measured them, etc. for future replacement.

7 years ago

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Kit Reichow San Jose, CA

Service was easy to schedule. Technician arrived on time, and was very competent and efficient. He completed the work quickly and very well. Very, very satisfied with your service.

7 years ago

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Margaret San Antonio, TX

I think the actually service was excellent. The scheduling of the service could use improvement. You should not schedule the service appointment until the parts are in. I had three appointments that were cancelled because there was no parts. It created havoc on my work schedule.

7 years ago

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Cher Gould Pacifica, CA

The service technicians were great. professional and did a good job. Unfortunately, one of the requests i had made to Milgard was not communicated to the service techs so they couldn't fix one of the windows.

7 years ago

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Susan Heller Snohomish, WA

My service tech (Martin A.) was wonderful! He arrived on time, very professional & friendly, and completed his work quickly and without leaving a big mess. The only thing I would suggest as an opportunity for improvement was to improve the time it took to get the replacement parts and set up the appointment for the repairs.

7 years ago

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Greg Escondido, CA

Millgaurd stands behind their products for life. After 35 years of enjoying their beauty and security I had a window fog up and it was replaced quickly no questions asked. They are the best. Sincerely Greg Schmid

7 years ago

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Peter Wayson San Diego, CA

Bobby, the technician who repaired my window did a quick and thorough job, giving me some good feedback about the windows themselves and even checking my other Milgard windows to be sure they were functioning properly

7 years ago

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Dennis Rohr Fox Island, WA

Outstanding service. Technician was extremely polite, on time, answered my questions with a high degree of knowledge and professionalism, and did a great job in replacing my window. Outstanding customer service.

7 years ago

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Roger William Stichman Newberg, OR

Your technician was on time, very knowledgeable of his task, kept his work area clean and was very fast. A real gentleman that would be welcome in our home under any circumstances.

7 years ago

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cathy Los Angeles, CA

It was very easy to deal with Milgard customer service for my window repair. The appointment was scheduled, the technician was timely, and the repair was quick and easy. Great experience!

7 years ago

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Ed Mukilteo, WA

The two delivered windows had different style vent's installed. The customer service lady was very nice and sent out two new vents to ensure I had two of the same style. Very polite and helpful. Love the windows.

7 years ago

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James B Griffiin Santa Cruz, CA

7 years after my purchase of Milgard windows, one of them developed a broken seal between the double panes. A call to the warranty department was all it took to have someone come out and replace the glass. Very nice.

7 years ago

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Heather D Roark Denver, CO

The service man was wonderful. He arrived early, which was fantastic. He offered suggestions, which worked. He was courteous and was willing to go the extra mile to make sure we were happy. Thank you!

7 years ago

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Joyce Wise Woodland Hills, CA

Please be advised your sliding glass door is beautiful, but the screen attached to it is defective and 3 weeks have passed since you installed the door and still you have not replaced it with a good screen door. Please deliver to me a good screen door.

8 years ago

Reply from Milgard

Hi Joyce - Sorry to hear about the delay on the screen door. Can you please email me at so I can help? Thank you.

Mar. 7th, 2018

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Grace Kravac

One glass panel was scratched and the weatherstripping was too short so there was a gap at the bottom of the patio doors. The door handle had to be replaced as some of the paint was scratched off. As a result two service calls were required to rectify. The first call the technician was not prepared and had to return to fix the problem. Do you no check the material before it is shipped? .

8 years ago

Reply from Milgard

Hello Grace - Thank you so much for letting us know about your experience. We take customer feedback very seriously. If you can email me at , I'd like to get your address so I can find out which location manufactured your product and provide input to the quality department. Thank you.

Mar. 1st, 2018

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Phil Kropelnicki

I've built a number of houses and have been happy with Milgard each time I've used them. The pricing is competitive with lesser quality products. Milgard's quality has been good and the warranty service, when we have had a problem, has been very good even years down the road.

8 years ago

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Ravi Nallamothu

Great and responsive service , very organized and efficient

2 months ago

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Julian Colescott

The technician was on time and very efficient.

2 months ago

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Chris Gordon

Fast and friendly repair guy . Knowledgeable

2 months ago

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Kelsey Platt

They came in and replaced the part fast!

2 months ago

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Jamie Speck

Warranty repair person came and did a great job!

2 months ago

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Darren Whanger

Fast, to the point, courteous, this was super easy !

2 months ago

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Brenda Brosseau

Great employees fixed our broken window quickly

2 months ago

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Tony Koontz

Great service. Installer did a great job: professional, eye for detail

3 months ago

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Sheila Dewitt

Great service and very prompt! We have had Milgard windows for 27 years!

3 months ago

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Greg McCullough

Customer service on phone was polite and efficient. Workers were on time and quick with the work

3 months ago

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Stan Oliva

On time ! Very respectful & informative about the process! Great product .

3 months ago

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Doug Gilford

Timely, polite, clean contractors replaced our defective window under warranty.

3 months ago

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Sachin Rana

I have chosen Milgard for a trial and i would say that its quality and craftmanship is just great . The process of ordering is simple and straightforward & also the delivery and installation is handled by professional guys. They have fitted window very skillfully and their product is just amazing. It has very insulated glass panel which helps is reducing noises.

1 year ago

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Mindy Clarke Tacoma, WA

When I lived in a mobile home, my windows were upgraded to Milgard Windows. Now anyone whom has lived in a mobile home knows they are difficult to keep warm in the winter. After having the windows installed my electric bill in the winter was almost cut in half.

2 years ago

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Jo Lars Pleasant Grove, UT

Windows are one of those things that you don't think too much about once they are installed and doing their job. My Milgard windows are 10 years old. They still open and close easily. They offer UV protection to my furnishings. They are well insulated. They are stylish. Great product!

7 years ago

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TheCoz91

Got in, got out. Looks great. Also really cool that they covered this issue. very impressed.

5 months ago

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Dale Saari

Norman was prompt, courteous and professional with no interruption to our lifestyle.

5 months ago

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CRAIG WELCH

Todd in the service department was very good to work with and he took care of both the windows and screens.

6 months ago

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Gordon Parsons

Our failed windows were replaced after the arrival time of the tech during the allotted arrival time. Good results!

8 months ago

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Becky Higgins

Todd was very prompt and professional. He took his shoes off each time he entered the house and cleaned up after himself.

9 months ago

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Marylou Hadley

Your installer quickly and ws very kindThank you for having such a great service. I am so glad our builder had us purchase your windows.

9 months ago

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Warren mock

I didn’t catch the technicians name but he was AWESOME He was very quick and professional Thank you so much👍🏽👍🏽

11 months ago

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LeAnn Christianson

Replace fogged window. And fixed malfunctioning window. Both done to our satisfaction. Service rep very competent and courteous.

11 months ago

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Paula

On time, friendly, and answered all my questions and explaining the process. Very quick and thorough. Even cleaned the window foe me.

11 months ago

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Kathryn Kleven

Your installer showed up during the planned time frame. He knew exactly what to do & got my window replaced very quickly. Also, he was friendly & professional.

1 year ago

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Barry Kennedy

came in the time window, replaced window with skill. new window looks good, was courteous and tidy. The lifetime warranty has been very advantageous for us.

1 year ago

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Larry May

Excellent service, the repair man not only fixed the issue but made the door open and close much better than what are expectations was. were very happy with the door now.

1 year ago

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Jeffrey Bloom

Service tech arrived right in the middle of the expected time window. Had both glass panels replaced in <30 mins. No mess, no fuss, and everything fit perfectly!

1 year ago

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George Young

Service person was punctual, very courteous and respectful. BRAVO, CHEERS, HURRAH!!! THESE ARE COMPLIMENTS TO YOU AND YOUR PEOPLE!!!!!!!!!!!!!!!!!!!!!!

1 year ago

Milgard Reviews