Name: Milgard
Rating: 4.8

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Rufus Read Vista, CA

I had to have one window replaced due to a broken seal. The company sent an email verifying the replacement time and date. The window and two men showed up on time, after calling to say when they would arrive. The window was replaced in less than 20 minutes. They did an efficient job.

7 years ago

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William & Kimberly Sproul Henderson, NV

We had windows replaced in our entire home. We love our windows and the team that came out to the install was excellent. They had to deal with our three dogs the whole time they were there and they made the whole experience easy to deal with. They were clean, neat, fast and very courteous. We highly recommend them to everyone.

7 years ago

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Jim Thomas Sonoma, CA

We are in the process of installing our last two windows. The house is much warmer and quiet and we love the doors . One door is separating on the inside, however, and our installer thinks we can glue it back. The whole inside of the door is pulling apart and we had to tape it together for it to close. our installer has the flu and plans to glue it back together when he returns next week. Besides this, all is beautiful. Any suggestion. Also, one of the small wheels in the screens is missing. Where can we get one?

7 years ago

Reply from Milgard

Hi Jim - Your product is covered under the Full Lifetime Warranty for any defects in materials or workmanship. If your contractor needs assistance, please contact us at 1-800-Milgard for service. He should also be able to help with the wheels on the screen, or, he can order one from us. Thank you.

Feb. 12th, 2018

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Dave Drachman Marana, AZ

We are very pleased with our sliding door. It is very attractive and works well. The technician told us to only use a lubricating spray without petroleum distillates. We cannot find this anywhere. Can you suggest some sources for this?

7 years ago

Reply from Milgard

Hi Dave - We are so glad that you like your patio door. We use CRL Silicone Spray, but you can look at any home center store to find other options. Thank you.

Jan. 9th, 2018

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Paul Sandy, UT

We installed Milgard windows 17 years ago and they are still holding up well! I purchased another local brand of windows for a different part of my house shortly after I installed the Milgard windows and I continually have them fog up and get hard to open but not the Milgard windows.

8 years ago

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Ravens Nest

Minimal time to schedule work. Repair was quick and professional. Milgard always comes through.

3 months ago

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G.J. Boise, ID

We had Millard windows installed about 15 years ago. We have had no problems with this brand. We noticed a big difference right away. We no longer had the draft like are old windows. And we seen a big difference in our electric bill. These windows made my house nice and toasty warm in the winter and nice and cool in the summer without breaking the bank.

3 years ago

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Michael Wroblewski Temple, TX

Dear executives and chairmen and employers and employes of MILGARD you have such respect and punctual timing you listen you observe and you do your jobs with great precision and I am claiming that you have to be an honest operating business treated me like family and offer small town pricing and hospitality at big city company thank you I recommend everyone call you God bless

3 years ago Edited September 13, 2022

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Lisa Anne Littleton, CO

We absolutely love our new window for our rental property. The window techs were extremely professional, on time and work diligently to make everything perfect for us. These new windows have cut down our tenants on heating and cooling cost immensely and we were so happy to have new windows in our rental property now. We would highly recommend Milgard to anyone in the future!

3 years ago

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Raquel San Jose, CA

We have windows and doors from MIlgard and they do a great job at masking sound. They are nice to look at and relatively easy to clean. I like that the latch is easy to open on the windows the slide up, and the windows that crank and then lock - are also easy to maneuver. I would use Milgard for all future windows and doors (sliding or french) Plus, Lifetime warranty.

5 years ago

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Jaime American Fork, UT

We have Milgard windows in our home that is about 6 years old. We have been very happy with our windows! They are sealed well and don't ice up on the inside when it's cold. They are easy to open and close which is super nice. The screens come out easily when needed for the most part. The bigger screens are sometimes difficult, but compared to other windows we've had, these are much easier. I think any big screens are just bulky and more difficult. The windows themselves are awesome! I would definitely get Milgard again if we ever needed new windows.

6 years ago

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Joy Henry Pleasant Grove, UT

I had milgard windows installed in my house about 5 years ago and have loved the quality and look they provided for my house. The efficiency and ease of opening them great features. I love the color and quality of window. They were installed by a very reputable company ABCO Glass and made all the difference in my home. They have a great warranty and I was able to get a tax credit for their efficiency.

7 years ago

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Kelly Rydalch

I like that my windows are fixable by a milgard personal representative and that they have a lifetime warranty on them

4 months ago

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gwen conser

The serviceman arrived on time and within the window of time. Was quick with repairs. Was polite and professional.

4 months ago

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John Van Beek

The 3-man crew were fantastic. They replaced my two large windows in 30 minutes! Professional and nice guys.

4 months ago

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LeAnn Christianson

Replace fogged window. And fixed malfunctioning window. Both done to our satisfaction. Service rep very competent and courteous.

5 months ago

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Paula

On time, friendly, and answered all my questions and explaining the process. Very quick and thorough. Even cleaned the window foe me.

6 months ago

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DeWayne Lumpkin

Total lack of accountability for shipping 3 out of 4 defective windows from Portland factory that had to be completely taken apart & rebuilt by a technician. Technician declined to provide a service report - told me Milgard would forward it if I made a request - Lauren said Milgard doesn’t share service reports publicly. Requested acknowledgment that issued were factory related as technician indicated. Sent an email with no acceptance of Milgard’s responsibility for the problem.

6 months ago

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Geoff Goodman

Found problem- scheduled repair with replacement part- left message regarding return service time- was prompt and fixed the issue.

7 months ago

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Barry Kennedy

came in the time window, replaced window with skill. new window looks good, was courteous and tidy. The lifetime warranty has been very advantageous for us.

9 months ago

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Larry May

Excellent service, the repair man not only fixed the issue but made the door open and close much better than what are expectations was. were very happy with the door now.

11 months ago

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Steph Frye

It was perfect all around. Vitaliy Inzhirov was professional and polite and saw right away that we didn't need complete window replacement, just trim, clean, and seal. Thank you to all who helped get this done.

1 year ago

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Samantha Hatch

The installer said he was in training with Milgard, but basically he was a skilled glass man and he was. You made a good pick when you hired this young man. He was clean and organized and a professional.

1 year ago

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maryannecarlson@msn.com

The process was very easy and quick. They replaced the glass in a patio door that was 33 years old otherwise I would’ve had to buy a new patio door. Their lift time warranty really works.

1 year ago

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Maureen Swartz

The service was great and the technicians were helpful, my only criticism is the windows were installed dirty with sticker residue. I had to go out on the roof and clean them. Considering the tech was on the roof already it would have courteous to remove the sticker residue. Thank you-

1 year ago

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Gert and Al S

Service tech was friendly, knowledgeable, and after testing our door problem, knew exactly what to do to alleviate the problem. Now, our slider locks securely in both the closed and open/vent positions. Love this door!

1 year ago

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Will Priest

The windows were mostly in great shape when installed, although a couple required technical work. Milgard’s customer service team were prompt and helpful in getting our small issues resolved completely.

1 year ago

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Ken Hector

Warranty work. Fulfilled guarantee. Quality work. Installers professional and friendly. Only complaint is service was scheduled between 12:45 - 2:45, and they arrived about 10:30, without a call advising they would be early.

1 year ago

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Keith K

Service man was on-tme, very courteous, efficient, and competent. Replaced window under warranty in no time in addition to servicing some latches. Hard to find good service these days. We'll done Milgard.

1 year ago

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Michelle Kambich

I received a quick response and set up an appointment. Tom called and was very informative about arrival time. He was efficient in installing the new window and was also very friendly.

1 year ago Edited May 2, 2024

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Jeremy Much La Pine, OR

Milgard's customer service response was excellent. Gabriel made sure we got quick help and the team that came out to the house was skilled, thorough and patient in fixing multiple windows that needed adjustment.

1 year ago

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Roger English Kalispell, MT

Fantastic service!!! Temperature was 21 BELOW ZERO when Jason arrived (we didn't think anyone would show with those conditions) ... We cannot say enough good about our experience with Milgard and Jason,

1 year ago

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Sharon Las Vegas, NV

I have lived in my home for 23 years and had an issue with one of my windows recently. Milgard Windows honored their warranty even after all these years. I appreciate a company that stands by its warranty.

1 year ago

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Sandy Harris McCall, ID

Our original appointment was before Christmas which would have been great to have them repaired for our holiday guests. That appointment was changed by Milgard the day of the appointment to after New Years. We stated we wanted an afternoon appoint but was given an early morning appointment. The windows are corrected by now and appreciate that our lifetime warranty with Milgard is still in effect.

1 year ago

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Greg Terhune

The Milgard service rep came to my house, had my windows replaced in short order and even lubricated my sliding doors. Friendly, fast and competent service--what more could one ask for.

2 years ago

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Loreen G Everett, WA

They replaced my two windows that had a broken seal. However, one replacement seems to have some scratches on the glass. I thought it just needed a good cleaning. But after lots of windex and lots of scrubbing inside and outside, the scratches remain. It's better than what it was (foggy & smeary), but I was hoping my front view would be as clear as they used to be when I first had them installed. Bummed that there are scratches on this replacment. Other than that, I was very pleased with the process and the installer. He was great!

2 years ago

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William Artukovich Big Timber, MT

Tim and his helper had the glass in and the doors in within an hour. He showed up right on time and also fixed a couple other windows that were not opening correctly. I would highly recommend the service.

2 years ago

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Karen Ahonen

Milgard provides a great warranty for their windows. I just had two windows replaced under the warranty at no charge and the technician who installed them did a wonderful job.

2 years ago

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Peter Voordepoorte Pasco, WA

Lots of Milgard inefficiency and time to get my two windows replaced. I am the original owner and I required two windows replaced that had failed. I submitted a claim and Milgard arrived a couple months later to replace the windows. One of the two windows was not correct so the service tech placed an order for another. Couple months later, the tech arrived again but window was still not correctly made. Couple months later, tech arrived with correct window and job was finished. I tech seemed to do a good job. I fault Milgard for making the incorrect windows.

2 years ago

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B. Young Redmond, OR

We had warranty work done. It took a little while to hear from them after the first acknowledgment, but our service man was wonderful. Efficient and professional. Very happy with the customer service that we received, .

2 years ago

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Renee' Schlick Fairfield, WA

The Milgard service technician arrived exactly as scheduled and had my sliding glass door fixed within 5 minutes. My door has been in my house 32 years and now it slides like new again. Milgard you rock!

2 years ago

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S. Todd Bozeman, MT

Installation Technicians Stan & Tim were very knowledgeable & professional. The length of time from filing a claim to having service performed took 9 months. I’m very impressed that Milgard stands 100 percent behind their lifetime warranty.

2 years ago

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Erika and Clay Portland, OR

First of all, we LOVE Milgard. They have been supportive in every way since we bought our windows over 25 years ago. The guys who came to replace our windows under warranty assured us that they would clean the windows after the installation. We were left with a dirty window in a location where it is not safe for us to clean it as well as others.

2 years ago

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Robert Price Vancouver, WA

The service text arrived early took about 10 minutes to fix the patio sighting door and fixed another window to boot. Thank you very much millguard the guys worked great and finished on time. Thank you again.

2 years ago

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Darrin Mossor Seattle, WA

The Techs were knowledgeable, friendly and helpful. They were in and out and the problem appears to be fixed. They took the time to answer my questions, which I appreciated.

2 years ago

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victor p olson Trout Lake, WA

Milgard is a very good and decent company to do business with I would highly recommend them to anyone Sam the service tech is incredibly through and goes above and beyond Thank you Sam...and Milgard !

2 years ago

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Sticky window issue

I moved to this condo 2 years ago and had trouble with one window. It took all this time of trying to have someone come here to fix it. A short time ago, I was sent a video to watch, on how to fix it myself. That didn't work. It took several more email messages to finally get approved for a technician come to evaluate. I'm upset that it took 2 years before I got help! The technician who came today, was very friendly, professional and quick to solve and fix the issue. So I had to wait such a long time to get help, then a little silicone spray took care of the problem!

2 years ago

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Kevin Y. Eugene, OR

They replaced windows that were under warranty. They were on time for appointment and it didn't take that long for the windows to be installed. The service man was very polite and helpful.

2 years ago

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Alexander Hartwell Portland, OR

Tech came out and did his job is good time. Still cant use windows because they were delivered without screens. QA needs to do a better job making sure the screens are delivered with the windows and fit properly.

2 years ago

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Cindy Ross Portland, OR

The replacement of my window went very smoothly. Everything from contacting Milgard to report the problem to have the window replaced was amazingly fast and easy! Thank you so much for providing excellent customer service!

2 years ago

Milgard Reviews