Name: Milgard
Rating: 4.9

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Joy Henry Pleasant Grove, UT

I had milgard windows installed in my house about 5 years ago and have loved the quality and look they provided for my house. The efficiency and ease of opening them great features. I love the color and quality of window. They were installed by a very reputable company ABCO Glass and made all the difference in my home. They have a great warranty and I was able to get a tax credit for their efficiency.

6 years ago

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penny stanford

Andy showed up right on time and did a wonderful and fast job. He was pleasant and very helpful. Thank you!

4 months ago

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Fred Anderson

My three windows needed to be replaced by an excellent installer. Incredibly happy with the fantastic job!

5 months ago

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Kay Teubel

He came when expected, was friendly and professional, and even pointed out how to go about fixing the problem if it happens again.

5 months ago

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Arlene Cogen

Bravo! I wad an emergency issue with my sliding patio back door. You showed and fixed the issue promptly, professionally and quickly.

6 months ago

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Mark Petruzzelli

Alex was quick and efficient installing the replacement glass. He was very pleasant and did an excellent job. I have no complaints.

6 months ago

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Dan Winans

Such great help! Thank you for the great over the phone service and the in home replacment was the best I could have possibly asked for!!

7 months ago

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Rob McFarlane

the warranty process was very surprisingly fast. The repair Tech. was also very courteous and did a great job in a short amount of time.

7 months ago

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Matthew Ferrier

Steve arrived a few minutes early and deftly installed our warrantied windows. Thanks for standing by your lifetime warranty, Milgard!

7 months ago

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Eric Rose

Custom Products were not 100% when we installed. Had to have a Service tech make two trips to correct products. Over spray of the custom color everywhere.

7 months ago

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Bob

Cole was fantastic! He was able to diagnose the issue and fix the issue. Thanks for making the best windows ever and having support people like Cole. Clearly the best.

11 months ago

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Beth Lillie Hillsboro, OR

Initial consult gave me a date for the install, happened as scheduled. Repairmen were very professional and expert. I was pleased with the ease of service.

11 months ago

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Greg Terhune

The Milgard service rep came to my house, had my windows replaced in short order and even lubricated my sliding doors. Friendly, fast and competent service--what more could one ask for.

1 year ago

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Loreen G Everett, WA

They replaced my two windows that had a broken seal. However, one replacement seems to have some scratches on the glass. I thought it just needed a good cleaning. But after lots of windex and lots of scrubbing inside and outside, the scratches remain. It's better than what it was (foggy & smeary), but I was hoping my front view would be as clear as they used to be when I first had them installed. Bummed that there are scratches on this replacment. Other than that, I was very pleased with the process and the installer. He was great!

1 year ago

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William Artukovich Big Timber, MT

Tim and his helper had the glass in and the doors in within an hour. He showed up right on time and also fixed a couple other windows that were not opening correctly. I would highly recommend the service.

1 year ago

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Karen Ahonen

Milgard provides a great warranty for their windows. I just had two windows replaced under the warranty at no charge and the technician who installed them did a wonderful job.

1 year ago

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Peter Voordepoorte Pasco, WA

Lots of Milgard inefficiency and time to get my two windows replaced. I am the original owner and I required two windows replaced that had failed. I submitted a claim and Milgard arrived a couple months later to replace the windows. One of the two windows was not correct so the service tech placed an order for another. Couple months later, the tech arrived again but window was still not correctly made. Couple months later, tech arrived with correct window and job was finished. I tech seemed to do a good job. I fault Milgard for making the incorrect windows.

1 year ago

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B. Young Redmond, OR

We had warranty work done. It took a little while to hear from them after the first acknowledgment, but our service man was wonderful. Efficient and professional. Very happy with the customer service that we received, .

1 year ago

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Renee' Schlick Fairfield, WA

The Milgard service technician arrived exactly as scheduled and had my sliding glass door fixed within 5 minutes. My door has been in my house 32 years and now it slides like new again. Milgard you rock!

1 year ago

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S. Todd Bozeman, MT

Installation Technicians Stan & Tim were very knowledgeable & professional. The length of time from filing a claim to having service performed took 9 months. I’m very impressed that Milgard stands 100 percent behind their lifetime warranty.

1 year ago

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Erika and Clay Portland, OR

First of all, we LOVE Milgard. They have been supportive in every way since we bought our windows over 25 years ago. The guys who came to replace our windows under warranty assured us that they would clean the windows after the installation. We were left with a dirty window in a location where it is not safe for us to clean it as well as others.

1 year ago

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Robert Price Vancouver, WA

The service text arrived early took about 10 minutes to fix the patio sighting door and fixed another window to boot. Thank you very much millguard the guys worked great and finished on time. Thank you again.

1 year ago

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Darrin Mossor Seattle, WA

The Techs were knowledgeable, friendly and helpful. They were in and out and the problem appears to be fixed. They took the time to answer my questions, which I appreciated.

1 year ago

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victor p olson Trout Lake, WA

Milgard is a very good and decent company to do business with I would highly recommend them to anyone Sam the service tech is incredibly through and goes above and beyond Thank you Sam...and Milgard !

1 year ago

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Sticky window issue

I moved to this condo 2 years ago and had trouble with one window. It took all this time of trying to have someone come here to fix it. A short time ago, I was sent a video to watch, on how to fix it myself. That didn't work. It took several more email messages to finally get approved for a technician come to evaluate. I'm upset that it took 2 years before I got help! The technician who came today, was very friendly, professional and quick to solve and fix the issue. So I had to wait such a long time to get help, then a little silicone spray took care of the problem!

1 year ago

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Kevin Y. Eugene, OR

They replaced windows that were under warranty. They were on time for appointment and it didn't take that long for the windows to be installed. The service man was very polite and helpful.

1 year ago

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Alexander Hartwell Portland, OR

Tech came out and did his job is good time. Still cant use windows because they were delivered without screens. QA needs to do a better job making sure the screens are delivered with the windows and fit properly.

1 year ago

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Cindy Ross Portland, OR

The replacement of my window went very smoothly. Everything from contacting Milgard to report the problem to have the window replaced was amazingly fast and easy! Thank you so much for providing excellent customer service!

1 year ago

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Ken Marti Portland, OR

1) Easy to schedule an appointment day and time that worked well for me. 2) The service person showed up on time. 3) The repair was quick. 4) The service person wore shoe covers.

1 year ago

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Rick Burnett

OMG!!! You’re technician was AWESOME!! Arrived on time, replaced the defective glass and gave a thorough explanation of the process and if any further issues. Exceeded all expectations…

1 year ago

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Darlene Copland Portland, OR

The technician did NOT call ahead of time which was expected. I was given a time frame of 7am-9am which was super early IF we were his first customer. But he did arrive about 8am and was out of here in a flash after replacing the two windows.

1 year ago

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The Sperbers Canby, OR

Had all the parts. Pleasant Fun attitude on a rotten weather day. Fast. Accurate. I was ready to replace door and they fixed like brand new. Warranty service is fabulous.

1 year ago

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Tim Evans Los Angeles, CA

Once Milgard tech arrived at our home he was professional and efficient. He solved the two issues in short order-- what we waited over a year for a service call (covid issues and workers we surmise).

2 years ago

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Edward P Jorgensen Woodburn, OR

Balantine was extremely nice and very professional. Knowledgeable technician. The door is still rattling although it's not as bad as it was. I still don't think it should rattle at all for the amount of money we paid. What I do intent to do is monitor it, so if it gets worse which I am sure it will, I will be calling you back to fix it again or we will have to work out some kind of compromise. A customer should NOT have to put up with poor workmanship and I really believe this door is defective. I think you should replace it but I guess I'll have to live with it for now. Like I said I will be contacting you again when it starts rattling bad again, which I am sure it will. Balantine was great! No problems with him at all, but when you have what I think is a defective product even your best tech isn't going to fix it right. Very Disappointed Customers, Ed and Patty Jorgensen

2 years ago

Reply from Milgard

Thank you for bringing this to our attention. We take all customer feedback very seriously. Please email me at social@milgard.com with your contact information and case number so I can look into this further. Thank you.

Sep. 20th, 2022

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Lee Toutle, WA

The repair guys were thorough in their explanation of the way the doors work. The rattle of the lock rods is annoying, and the door doesn't glide as expected for the price but they advised that the door is working properly.

2 years ago

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Janie Morey Ontario, OR

When I told Julianna the online questions would not allow me to continue unless I put a number in that I did not have, she told me to try again and that she was very busy with other cases. When I told her I was calling about an ongoing problem with glass, she was able to help. Problem resolved, but not the best customer service.

2 years ago

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Toni Jones Portland, OR

Technician came right on schedule. Fixed our problem. Was professional and friendly. All of our patio door screens were installed improperly by the contractor Larry H. Would definitely recommend Milgard windows.

2 years ago

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Mmm Mmm

Can't beat their lifetime warranty. I'm original owner 23 years ago and recently had window replaced no questions asked. Great communication and service from start to finish. Milgard took the worries away. Thank you

2 years ago

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Ray Turchetti McMinnville, OR

We put windows in our upstairs bathroom twenty years ago. A bird broke one of them, and Milgard came and fixed it for free! It was relatively quick and easy. That was great! Now if they only made energy efficient wood windows, that would be even better!

2 years ago

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Shawn & Betty McAninch Oregon City, OR

Milgard stands behind their product! Installed windows approximately 12 years ago and Milgard provided a no hassle experience to get a few of windows replaced after the seals had failed. Thank You...

2 years ago

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Jessica Wilcox Beaverton, OR

Our appointment was super fast. Our technician was kind, courteous, and respectful. He was in and out in a flash. It was amazing and I would totally recommend Milgard to anyone.

2 years ago

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Andy Covington Beaverton, OR

Wow the technician remedied the issue in 15 minutes, he also ensured that I understood how to use the door and the other features. Thank you Millard for a great product and service!

2 years ago

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Eddie Portland, OR

The technician was on time, wore booties over his shoes and was very professional. Best of all, he completed the job in about 15 minute. Great service and warranty. A job well done. A customer for life.

2 years ago

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Martin Burrows Gresham, OR

We've had our Milgard windows since we built our house in 2005. We've been happy with them, and with the service we have received when we had problems. They have a life time guarantee and we have had to use it twice. Both times the repairs were made without any hassle, and to our satisfaction.

2 years ago

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Duane Eicher Jefferson, OR

From the date of our request for service until we got any response from Milgard was approx 2 months. The service tech arrived about 15 min before scheduled. He did leave a voice mail to let us know. The tech was professional and pleasant.

3 years ago

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Julie Love Vancouver, WA

Vitaly was OUTSTANDING!! He was happy, had great energy, respectful, thorough, and very professional. He had our sliding door fixed in no time, and we couldn't be happier. Thank you Vitaly!

3 years ago

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Bruce Johnson

We replaced our windows with Milgard 21 years ago. In those 21 years we've only had 2 issues. The service technicians are personable and every employee I talk with is courteous and want to ensure I'm satisfied

3 years ago

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Jim Huang Portland, OR

Always great service and experience with Milgard. I know where I will be buying my future windows from. The house I purchased came with Milgard windows and they have been great.

3 years ago

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Victoria Sheridan, OR

Arrived with in the time slot. Two workers replaced one large and one small window. They were efficient and left the place looking as it was before, actually improved as the window were glowing!! Thank you.

3 years ago

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Clearview Hamilton, MT

The serviceman put in the new window glass so quickly. We expected a mess on the countertop where the window was replaced. But there was no mess at all. It's nice to do dishes now and see perfectly out the window.

3 years ago

Milgard Reviews