Name: Milgard
Rating: 4.9

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Killian Cabrera Portland, OR

Quick and quality work, Vitaliy was straight to the point and it took him less than 10 minutes to complete his task.

2 years ago

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Michael Growney Salem, OR

The workers were very friendly and did an excellent job of fixing the 10 windows that were not working correctly.

2 years ago

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Karl Portland, OR

The technicians were great. They went about fixing the windows that were having issues. My issue is with Milgard. Your product is subpar and I deal with it every day

2 years ago

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Belva Lawton Boise, ID

The Milgard technician was very efficient and knowledgeable. My only complaint is the 2 1/2 months wait for the repair tech to show up.

2 years ago Edited December 7, 2022

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Bob Hart Overland Park, KS

They didn't arrive as soon as I had hoped, but the guys did an excellent job and were very professional.

2 years ago

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Bo Larsen Portland, OR

Work was done quickly and efficiently. Answered all questions and the service was done to my satisfaction.

2 years ago

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Judy Pizzuti Canby, OR

Robert and Don, his brother, did an outstanding job today. They were extremely efficient in getting the job done.

2 years ago

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Claudia McGowen Tacoma, WA

The servicemen arrived within the scheduled time. The problem was resolved within minutes. The servicemen we're pleasant and efficient.

2 years ago

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Rob Gladheim Portland, OR

The 2 people were very professional, and completed the service well. (On time removed their shoes was nice.)

2 years ago

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Denese Miller Portland, OR

The slider is of high quality and works well . There was a small problem with the lock but that was fixed.

2 years ago

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amalbertini Portland, OR

The service tech arrived on time, was friendly, and competently finished the job in a timely fashion.

3 years ago

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Scott Bradley Vancouver, WA

Technician arrived on time and was finished with installing my replacement window in less than 10 minutes

3 years ago

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Linda Sorensen Tillamook, OR

Issue resolved. Technician also devices the door and checked entire door over. Very polite and on time with a mask on.

3 years ago

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Deanna Beaverton, OR

The two installers were polite and efficient. They had to come out twice because the windows they had the first time were not quite the right size.

3 years ago

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Thom Dudley Scappoose, OR

First visit was a bust because someone wrote down the wrong size replacement window. Second visit several weeks later was smooth as silk.

3 years ago

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Dennis Pruitt Olathe, KS

The actual service guy who came to look at my window was great, and I believe he solved the problem. But trying to get an appointment was difficult.

3 years ago

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Claudia

Service people were on time, took care of the windows is a very timely manner. Overall a very nice experience.

3 years ago

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Michael Lutterman Boise, ID

Good customer service but some of the glass in my new windows had scratches in the glass. Milgard needs to work on quality control issues

3 years ago

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Cheryl Braginsky Portland, OR

Technician showed up exactly on time, worked carefully and efficiently, finished the job quickly and well.

3 years ago

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Michael Molinaro Portland, OR

Could not have asked for a better glass replacement service call. On time, professional, and the new glass is perfect.

3 years ago

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Tim Willmorth Boise, ID

The only complaint is that I was on hold for 45 minutes when initially I was told it would be 13 minutes.

3 years ago

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Jeff Moeller Walla Walla, WA

You get 1 stars but should get 0, you have delivered windows that are scratched, then your service to replace those windows have been over a year. Then when you do show up you have the wrong glass, so the project is still not done. so sad, I am a builder and will send customers else where.

4 years ago

Reply from Milgard

Hi Jeff - I'm very sorry to hear about the trouble with your order. This should not have happened. Please email me at social@milgard.com with your service case number so I can help. Thank you.

Apr. 7th, 2021

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Lori Bennett Portland, OR

Very prompt and professional. I would definitely recommend their products. They stand behind their warranty.

4 years ago

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Lisa Pelham Portland, OR

Beautiful windows! Great service. Highly recommend EnergyGuard for install. Great experience all around!!

4 years ago

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Margorie Sellers Portland, OR

One day installation went smoothly and without incident. I'm pleased with the windows and enjoy my new outlook.

4 years ago

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Henry Tieu Portland, OR

Service technician (Rocky) was professional yet friendly. Got the window fixed quickly and left the area clean!

4 years ago

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Mary Jo Huisman Eugene, OR

Showed up on time. Wore mask and carpet protectors. Pleasant and efficient. Completed work in short amount of time.

4 years ago

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thea haag Salem, OR

The gentleman who was here was very professional> He took the time to explain what he was doing and why.

4 years ago

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Bob Cerince Toledo, OR

Norm installed snap bead glazing to a window panel that was supposed to be DIY. He did a great job! Thanks

4 years ago

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Corrine Filon Lewiston, ID

I can't believe how easy it was for the tech to fix the problem with my window! He was in and out in no time!

4 years ago

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David Love Portland, OR

The Customer Service representative and the installers were very professional, courteous, and quick.

4 years ago

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Brent Pawlowski Corvallis, OR

Service guy is nice and respectful. I was about to skip purchasing future Milgard windows until I met this guy.

4 years ago

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Lynette Nelson Vancouver, WA

Excellent customer service, they were out within weeks and he was quick and efficient. Highly recommend!!

5 years ago

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Dixie Cordova Ogden, UT

It took a while to get a guy out here after the initial assessment but he was on time, and did a great job.

6 years ago

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Brenda Hardick

Your website is easy to use. Your customer service is excellent and the service call was very professionally handled!

6 years ago

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Lea Moore Long Beach, CA

After 3 years, days of lost wages, and multiple service calls, my sliding door still doesn’t work. Worst product ever. Would never recommend and actually tell everyone we know doing construction , and would NEVER use again. 0 stars...not worthy of even 1.

6 years ago

Reply from Milgard

Hi Lea - I'm so sorry to hear about what you've been going through. If you can please email me at , I'd like to get your address and contact info so I can help get this resolved. Thank you.

Sep. 26th, 2018

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Tony Portland, OR

fast and professional. If they keep up this type of customer service i'd easily use Milgard windows again.

6 years ago

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Suzan Duffy

Service call on new slider door that had an intermittent squeak, arrived on time and handled quick and professionally.

6 years ago

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Cheryl Magee Gig Harbor, WA

We had a great experience with warranty work. He was prompt, courteous, professional and did a good job.

6 years ago

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Janice Tompkins Marysville, WA

Good at communicating, prompt, continued good service on windows installed in 1990! We are so glad we chose Milgard 28 years aga.

6 years ago

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David H Hall Carlsbad, CA

Love the windows - their technician came out and fixed one minor problem right away. Good service, great product!

6 years ago

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Leon

Great job taking care of my window issue. Took a little longer than I would have liked, but, it was worth it.

6 years ago

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Yuming kuo Temple City, CA

The service representative is very polite when I asked for warranty service. The warranty parts arrived on time.

6 years ago

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Joan Higgins Solana Beach, CA

The repairman came early and was able to fix our window. Gave my husband tips to keep it from happening again.

6 years ago

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Robert J Kuster Parker, CO

Very dependable, punctual and courteous service. Timely arrival and clean work performed by the service tech.

6 years ago

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Unhappy Customer South Bend, IN

We researched and specified Milgard Windows with our builder, even though he had never used them. Terrible Service. Requested simple warranty service over 6 months ago, after several follow up calls and unmet promises, their solution was for me to get a proposal from a local glass company and submit it for their consideration.

6 years ago

Reply from Milgard

Hello - I'm so sorry to hear about this. Can you please email me at so I can look up your service ticket and provide assistance? Thank you.

Sep. 5th, 2018

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Seymour Laguna Beach, CA

Excellent service. My window was replaced and looks like new. Service tech arrived early which was very nice.

6 years ago

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Sharilyn Salinas, CA

The Milgard representative, Jesus, was on time, extremely efficient, quickly fixed the door, and was very nice.

6 years ago

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Henry Ochnicki San Mateo, CA

The tech came and installed the correct hardware , that wasn't included w/ locking our new sliding door.

6 years ago

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Will McMullen Sacramento, CA

A window had become cloudy and the replacement experience was awesome. Crew was on time, clean and professional

6 years ago

Milgard Reviews