Name: Milgard
Rating: 4.8

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Andrea McGrady Canby, OR

Don was very helpful answering all my questions. He fixed the issue and told me how to help the problem.

2 years ago

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Nathan Redinger Kalispell, MT

They were in and out in a few minutes. Awesome warranty! Well worth it. For the money, it is arguably the best quality.

2 years ago

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Catherine Riddle Texarkana, TX

Always a great experience with Milgard folks from calling with an issue to the great installers at the house!

2 years ago

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Penelope K. Bodily- Seattle, WA

The technician came as scheduled and was prepared to make the repair. The repaired window looks good.

2 years ago

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Chris Johnson Florence, OR

They were quick once they got here. It’s a little confusing to get the who process started on-line.

2 years ago

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Chris Vancouver, WA

Great service with great communication! Thanks Milgard. When it comes service, I was very impressed.

2 years ago

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Donald Gura Meridian, ID

This install was excellent! The technician was timely and helped move furniture to get the job done.

2 years ago

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Eric Folkestad Vancouver, WA

Our technician did a great job and was very careful when working in our classic home. We are very pleased.

2 years ago

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Lois Lyford Kalispell, MT

He was prompt, friendly and very efficient, I think his name was Jason but not sure… forgive me, I am 88.

2 years ago

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Gary Rondeau San Francisco, CA

The service technician was on time, knowledgeable, friendly and did a competent job. What more can you ask for!

2 years ago

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Sheri Allen Portland, OR

It was great to get those windows replaced. Very good technician who came and replaced them. Thank you

2 years ago

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Jean Moore-Vollmer Portland, OR

The service people left the house so clean! Didn’t even know they were here. Thanks so much, Milgard!

2 years ago

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Killian Cabrera Portland, OR

Quick and quality work, Vitaliy was straight to the point and it took him less than 10 minutes to complete his task.

2 years ago

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Michael Growney Salem, OR

The workers were very friendly and did an excellent job of fixing the 10 windows that were not working correctly.

2 years ago

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Karl Portland, OR

The technicians were great. They went about fixing the windows that were having issues. My issue is with Milgard. Your product is subpar and I deal with it every day

3 years ago

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Belva Lawton Boise, ID

The Milgard technician was very efficient and knowledgeable. My only complaint is the 2 1/2 months wait for the repair tech to show up.

3 years ago Edited December 7, 2022

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Bob Hart Overland Park, KS

They didn't arrive as soon as I had hoped, but the guys did an excellent job and were very professional.

3 years ago

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Bo Larsen Portland, OR

Work was done quickly and efficiently. Answered all questions and the service was done to my satisfaction.

3 years ago

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Judy Pizzuti Canby, OR

Robert and Don, his brother, did an outstanding job today. They were extremely efficient in getting the job done.

3 years ago

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Claudia McGowen Tacoma, WA

The servicemen arrived within the scheduled time. The problem was resolved within minutes. The servicemen we're pleasant and efficient.

3 years ago

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Rob Gladheim Portland, OR

The 2 people were very professional, and completed the service well. (On time removed their shoes was nice.)

3 years ago

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Denese Miller Portland, OR

The slider is of high quality and works well . There was a small problem with the lock but that was fixed.

3 years ago

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amalbertini Portland, OR

The service tech arrived on time, was friendly, and competently finished the job in a timely fashion.

3 years ago

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Scott Bradley Vancouver, WA

Technician arrived on time and was finished with installing my replacement window in less than 10 minutes

4 years ago

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Linda Sorensen Tillamook, OR

Issue resolved. Technician also devices the door and checked entire door over. Very polite and on time with a mask on.

4 years ago

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Deanna Beaverton, OR

The two installers were polite and efficient. They had to come out twice because the windows they had the first time were not quite the right size.

4 years ago

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Thom Dudley Scappoose, OR

First visit was a bust because someone wrote down the wrong size replacement window. Second visit several weeks later was smooth as silk.

4 years ago

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Dennis Pruitt Olathe, KS

The actual service guy who came to look at my window was great, and I believe he solved the problem. But trying to get an appointment was difficult.

4 years ago

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Claudia

Service people were on time, took care of the windows is a very timely manner. Overall a very nice experience.

4 years ago

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Michael Lutterman Boise, ID

Good customer service but some of the glass in my new windows had scratches in the glass. Milgard needs to work on quality control issues

4 years ago

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Cheryl Braginsky Portland, OR

Technician showed up exactly on time, worked carefully and efficiently, finished the job quickly and well.

4 years ago

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Michael Molinaro Portland, OR

Could not have asked for a better glass replacement service call. On time, professional, and the new glass is perfect.

4 years ago

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Tim Willmorth Boise, ID

The only complaint is that I was on hold for 45 minutes when initially I was told it would be 13 minutes.

4 years ago

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Jeff Moeller Walla Walla, WA

You get 1 stars but should get 0, you have delivered windows that are scratched, then your service to replace those windows have been over a year. Then when you do show up you have the wrong glass, so the project is still not done. so sad, I am a builder and will send customers else where.

4 years ago

Reply from Milgard

Hi Jeff - I'm very sorry to hear about the trouble with your order. This should not have happened. Please email me at social@milgard.com with your service case number so I can help. Thank you.

Apr. 7th, 2021

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Lori Bennett Portland, OR

Very prompt and professional. I would definitely recommend their products. They stand behind their warranty.

4 years ago

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Lisa Pelham Portland, OR

Beautiful windows! Great service. Highly recommend EnergyGuard for install. Great experience all around!!

4 years ago

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Margorie Sellers Portland, OR

One day installation went smoothly and without incident. I'm pleased with the windows and enjoy my new outlook.

4 years ago

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Henry Tieu Portland, OR

Service technician (Rocky) was professional yet friendly. Got the window fixed quickly and left the area clean!

4 years ago

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Mary Jo Huisman Eugene, OR

Showed up on time. Wore mask and carpet protectors. Pleasant and efficient. Completed work in short amount of time.

4 years ago

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thea haag Salem, OR

The gentleman who was here was very professional> He took the time to explain what he was doing and why.

5 years ago

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Bob Cerince Toledo, OR

Norm installed snap bead glazing to a window panel that was supposed to be DIY. He did a great job! Thanks

5 years ago

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Corrine Filon Lewiston, ID

I can't believe how easy it was for the tech to fix the problem with my window! He was in and out in no time!

5 years ago

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David Love Portland, OR

The Customer Service representative and the installers were very professional, courteous, and quick.

5 years ago

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Brent Pawlowski Corvallis, OR

Service guy is nice and respectful. I was about to skip purchasing future Milgard windows until I met this guy.

5 years ago

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Lynette Nelson Vancouver, WA

Excellent customer service, they were out within weeks and he was quick and efficient. Highly recommend!!

5 years ago

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Dixie Cordova Ogden, UT

It took a while to get a guy out here after the initial assessment but he was on time, and did a great job.

7 years ago

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Brenda Hardick

Your website is easy to use. Your customer service is excellent and the service call was very professionally handled!

7 years ago

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Lea Moore Long Beach, CA

After 3 years, days of lost wages, and multiple service calls, my sliding door still doesn’t work. Worst product ever. Would never recommend and actually tell everyone we know doing construction , and would NEVER use again. 0 stars...not worthy of even 1.

7 years ago

Reply from Milgard

Hi Lea - I'm so sorry to hear about what you've been going through. If you can please email me at , I'd like to get your address and contact info so I can help get this resolved. Thank you.

Sep. 26th, 2018

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Tony Portland, OR

fast and professional. If they keep up this type of customer service i'd easily use Milgard windows again.

7 years ago

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Suzan Duffy

Service call on new slider door that had an intermittent squeak, arrived on time and handled quick and professionally.

7 years ago

Milgard Reviews