Name: Milgard
Rating: 4.9

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Thomas Gadziala Fox Island, WA

I wish I could rate you lower. You mislead me and misrepresented your product. I insist that screens are part of a door; the tract for the screen is defective and the tract is fused to the door. I will NEVER buy or recommend this product!

6 years ago

Reply from Milgard

Hi Thomas - Can you email me at so I can help? Thanks.

Jul. 31st, 2018

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Ann M. La Mesa, CA

Great! On time and in and out. They were courteous and came in a qualifiable work truck signifying who they were.

6 years ago

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David A Hickey Aurora, CO

The rep was extremely helpful, patient and sincere. He's a great add to your company. Keep him happy.

6 years ago

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Joan Lewis Gilroy, CA

The gentleman were really nice and put on their booties to keep my white carpets clean. Really quick and clean!

6 years ago

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Stephanie Tucson, AZ

The second service person who came really did a wonderful job and corrected the mistakes of the installer and the first Millard service person.

6 years ago

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Paul Bennetts Redmond, WA

Excellent company with great products and wonderful service. They follow through on their lifetime warranty.

6 years ago

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Mary Kirsch Fort Collins, CO

Two techs came at different times to my residence. Still unable to open two windows. Unable to squirt silicone on the tracks if I can’t open them. NOT happy.

6 years ago

Reply from Milgard

Hi Mary - I'm so sorry to hear about the trouble. Can you please email me at so we can get you back on the schedule for service with a Senior Technician? Thank you.

Jul. 16th, 2018

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Jason Lodi, CA

Worst customer service I’ve ever dealt with. Purchase windows three years ago and still dealing with scratches and defects. Takes 3 to 4 months to get someone out to my house and when they come out they bring the wrong parts every single time. Would not refer this company to anyone .

6 years ago

Reply from Milgard

Hi Jason - This is very hard to hear. I'm so sorry for any delays. Can you please email me at so I can help get this resolved quickly? Thank you.

Jul. 13th, 2018

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GORDON GOODMAN Loveland, CO

My experience with Milgard post-sale has been horrible. Their customer service has nothing but contempt for its customers. Little things take months to get fixed. Big problems, like windows blowing out in the wind, they just run away from and threaten to use their lawyers. I will never recommend their windows to anyone I know.

6 years ago

Reply from Milgard

Hi Gordon - I'm am very sorry to hear about this. We take all customer feedback very seriously. Can you please email me at so I can help? Thank you.

Jul. 13th, 2018

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Mike Quintana Auburn, CA

After 2 tries, I still don’t have the correct replacement parts. Tech who replace the glass unit was great.

6 years ago

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Cruz Ortega Madera, CA

Wow! The the door has never been so easy to slide before. I’m glad we called milgard to come out. They showed up early and gave good results.

6 years ago

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Bob Kelley Costa Mesa, CA

The service was fantastic! I have already spoken to numerous friends about your great follow up Thanks Mylgard!

6 years ago

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John Fish San Jose, CA

Fast friendly service always have taken care of my Window warranty problem no matter how old they are.

6 years ago

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Erik Jue New Almaden, CA

Service technician was on time and fast but made sure to double check his work and clean the window.

6 years ago

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STEWART SHERWOOD North Bend, WA

Exceptional, professional warranty service for my window replacement. My windows are 18 years old. Milgard is the best!

6 years ago

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Lois Carlson Irvine, CA

I love the windows but more importantly, if there is a problem; Milgard has been right there to take care of it.

6 years ago

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Paul Barton Frisco, TX

This is a problem that has been present over a year now, still not fixed Windows have been moved to a different room but still same problem New windows installed in original problem location are good Right now, I can not give Milgard a high rating

6 years ago

Reply from Milgard

Hi Paul - I'm sorry to hear about all the frustration you've experienced. Can you please email me at so I can help? Thank you.

Jun. 13th, 2018

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Bob peck Anaheim, CA

Wonderful guarantee!! Milgard follows through with all their promises. We will use them for any future windows,!

6 years ago

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J olin Midway, UT

Took 7 months to get a screen door for our new house. Not technicians fault. Every month were told door was ordered but always an issue on day of delivery - door not found, Finally got it today.

6 years ago

Reply from Milgard

So sorry to hear about the delay in your screen. Very pleased to hear it finally arrived.

Jun. 7th, 2018

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Bob Wambeke Conifer, CO

Customer service sucks!!!!!!!!!!!!!! On hold for over 30 minutes . . . . for real!!!! Girl who answered the phone has a personality likened to cardboard!!! What else do you want to know?

6 years ago

Reply from Milgard

Hi Bob - I'm very sorry to hear that you were on hold for such a long time and did not have a good experience with the person you spoke with. Can you email me at so I can help? Thank you.

Jun. 4th, 2018

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Barbara Taylor Arvada, CO

Although he did call, the service person was about 1 1/4 later than scheduled. Ben was pleasant and efficient.

6 years ago

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Chris Phelan, CA

Showed up a little late outside the window of time, but they did communicate with me and did great work.

6 years ago

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Bob Citrus Heights, CA

The service person was prompt, courteous, friendly and rapid in the replacement of the window panel.

6 years ago

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Sylvia Graovac Vista, CA

Migard and Pelican in particular continue to take care of all of our needs and we are very pleased with your service!

6 years ago

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Evan Rasmussen Solana Beach, CA

The two gentlemen who replaced our windows were very nice and professional and did the job very efficiently.

6 years ago

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Mel Anchorage, AK

3 star because it took them forever to come and look at the windows. The warranty is wonderful. Once the windows came everything was done in a timely matter.

6 years ago

Reply from Milgard

Hi Mel - so sorry to hear there was a delay in your warranty service. We are always striving to improve and I will provide this feedback to the service team so we can be more prompt next time. Thank you.

May. 23rd, 2018

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Bob Matuszak Albany, OR

Outstanding customer service! Whenever I’ve had a problem they take care of it immediately- thanks!

6 years ago

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WiRay American Fork, UT

Millard has a great warranty and I will likely use them again. Some of the quality isn’t as good as higher priced windows but I’ll use them again for the warranty.

2 years ago

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Mike Halliday ,

I have worked with Millard windows at a past employment and was very impressed with the quality and workmanship. Now I have them in my own home.

3 years ago

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HLG American Fork, UT

Pretty good window. They do screech in high winds though. Also bugs, water and dust can get in through the condensation drains at the bottom. They have a lifetime warranty.

5 years ago

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Bella Houtz South Jordan, UT

Milgard windows was a great choice of new windows, their delivery was fast and on time. I would defiantly recommend getting Milgard windows.

6 years ago Edited September 14, 2021

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Christopher Mills

Robert was professional and got the job done!

5 months ago Edited November 20, 2024

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Robert Lumsden

Andy is always great. Efficient and professional!

6 months ago

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Jessica J

Great service, product and warranty! Thank you!

6 months ago

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Shorty

I loved the idea that these windows are made for life.

6 months ago

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Kelly White

Great experience! Reminded again why we chose Milgard!

6 months ago

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Gavin Clark

Great communication, quick and professional. Thank you!

6 months ago

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Marshall Morrison

Tech did a great job and was fast and effective.

7 months ago

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Sabine Gattey

Technician was fabulous! Fast, professional

7 months ago

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bruce webb

respectful service representative. we felt cared for.

8 months ago

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Liz Moore Salem, OR

Really excellent service ! The technician was very helpful and informative !

9 months ago

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TJ OR

Very Friendly Tech. Fast and always does a nice Job with no mess. Thankyou

9 months ago

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Jason Mitchell

The technician showed up on time and was professional and efficient.

9 months ago

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Dirk Biddington Portland, OR

The tech was courteous, efficient and arrived early for a very quick install

10 months ago

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John kraus Oregon City, OR

On time, actually 3 days earlier than expected. Service was quick.

10 months ago

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Dave Romero Lincoln City, OR

On time Fast Friendly with a great attitude. Happy customer 😎

10 months ago

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Gennady Yelensky

Great fast service! Everything was done cleanly and professionally!

10 months ago

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Ian Harnish Tualatin, OR

Knowledgeable, fast, experienced, friendly and professional.

10 months ago

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Mostad Warranty

Jason is always very communicative, on time and great with clients.

10 months ago

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REBECCA

Have had my windows and doors many years and still as good as new.

8 months ago

Milgard Reviews