Name: Milgard
Rating: 4.8

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Cheryl Magee Gig Harbor, WA

We had a great experience with warranty work. He was prompt, courteous, professional and did a good job.

7 years ago

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Janice Tompkins Marysville, WA

Good at communicating, prompt, continued good service on windows installed in 1990! We are so glad we chose Milgard 28 years aga.

7 years ago

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David H Hall Carlsbad, CA

Love the windows - their technician came out and fixed one minor problem right away. Good service, great product!

7 years ago

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Leon

Great job taking care of my window issue. Took a little longer than I would have liked, but, it was worth it.

7 years ago

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Yuming kuo Temple City, CA

The service representative is very polite when I asked for warranty service. The warranty parts arrived on time.

7 years ago

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Joan Higgins Solana Beach, CA

The repairman came early and was able to fix our window. Gave my husband tips to keep it from happening again.

7 years ago

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Robert J Kuster Parker, CO

Very dependable, punctual and courteous service. Timely arrival and clean work performed by the service tech.

7 years ago

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Unhappy Customer South Bend, IN

We researched and specified Milgard Windows with our builder, even though he had never used them. Terrible Service. Requested simple warranty service over 6 months ago, after several follow up calls and unmet promises, their solution was for me to get a proposal from a local glass company and submit it for their consideration.

7 years ago

Reply from Milgard

Hello - I'm so sorry to hear about this. Can you please email me at so I can look up your service ticket and provide assistance? Thank you.

Sep. 5th, 2018

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Seymour Laguna Beach, CA

Excellent service. My window was replaced and looks like new. Service tech arrived early which was very nice.

7 years ago

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Sharilyn Salinas, CA

The Milgard representative, Jesus, was on time, extremely efficient, quickly fixed the door, and was very nice.

7 years ago

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Henry Ochnicki San Mateo, CA

The tech came and installed the correct hardware , that wasn't included w/ locking our new sliding door.

7 years ago

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Will McMullen Sacramento, CA

A window had become cloudy and the replacement experience was awesome. Crew was on time, clean and professional

7 years ago

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Peter DeWolf Rancho Mirage, CA

The warrany repair service we received was excellent, my only small concern was about communication on when the service would happen.

7 years ago

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Gary Kelechava Glen Ellen, CA

Your representative was promptly on time. Professional. The job was completed in a very timely manner.

7 years ago

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laura Woodland Hills, CA

It's been 6 months since I requested for my client the first time. People came onsite more than 3 times and finally got the right piece of windows. We waited so many months because of your mistakes. Our company would never would with you again.

7 years ago

Reply from Milgard

Hi Laura - I'm so sorry to hear about the trouble. We take customer feedback very seriously. Can you please email me at so I can help? Thank you.

Aug. 23rd, 2018

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Nathan Martin La Crescenta, CA

Technician arrived within stated time frame and completed warranty work efficiently and effectively.

7 years ago

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Scott West Fort Bragg, CA

Replacement for door frames that are warped have not been taken care of in over a year. Service people finally came to house took measurements and left withOUT any communication for follow up. Called Milgard headquarters to find out the service people said job was complete. HORRIBLE SERVICE and NOT FIXED!

7 years ago

Reply from Milgard

Hi Scott - I'm so sorry to hear about the communications mix up. Can you please email me at so I can get your contact information and ask the service team to get you scheduled? Thank you.

Aug. 20th, 2018

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MARK MUNTEAN Emeryville, CA

These people made an appointment to come to our house twice. They picked the time window of 2 hours both times. Both times I waited two hours and both times they did not show. Both times they lied about their reason for not coming. Both times they cost me 2 hours.

7 years ago

Reply from Milgard

I'm so sorry to hear about what happened. We do our best to coordinate our service techs within the right amount of time for a service visit. It sounds like we fell short. I apologize that you had to wait for your warranty service. We will use your input to make improvements in our processes. Thank you. - Milgard Social Team

Aug. 20th, 2018

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Nan Wolford Portland, OR

Excellent service! They are quick to reply and extremely helpful to resolve issues. I highly recommend this company!

7 years ago

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Thomas Gadziala Fox Island, WA

I wish I could rate you lower. You mislead me and misrepresented your product. I insist that screens are part of a door; the tract for the screen is defective and the tract is fused to the door. I will NEVER buy or recommend this product!

7 years ago

Reply from Milgard

Hi Thomas - Can you email me at so I can help? Thanks.

Jul. 31st, 2018

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Ann M. La Mesa, CA

Great! On time and in and out. They were courteous and came in a qualifiable work truck signifying who they were.

7 years ago

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David A Hickey Aurora, CO

The rep was extremely helpful, patient and sincere. He's a great add to your company. Keep him happy.

7 years ago

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Joan Lewis Gilroy, CA

The gentleman were really nice and put on their booties to keep my white carpets clean. Really quick and clean!

7 years ago

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Stephanie Tucson, AZ

The second service person who came really did a wonderful job and corrected the mistakes of the installer and the first Millard service person.

7 years ago

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Paul Bennetts Redmond, WA

Excellent company with great products and wonderful service. They follow through on their lifetime warranty.

7 years ago

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Mary Kirsch Fort Collins, CO

Two techs came at different times to my residence. Still unable to open two windows. Unable to squirt silicone on the tracks if I can’t open them. NOT happy.

7 years ago

Reply from Milgard

Hi Mary - I'm so sorry to hear about the trouble. Can you please email me at so we can get you back on the schedule for service with a Senior Technician? Thank you.

Jul. 16th, 2018

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Jason Lodi, CA

Worst customer service I’ve ever dealt with. Purchase windows three years ago and still dealing with scratches and defects. Takes 3 to 4 months to get someone out to my house and when they come out they bring the wrong parts every single time. Would not refer this company to anyone .

7 years ago

Reply from Milgard

Hi Jason - This is very hard to hear. I'm so sorry for any delays. Can you please email me at so I can help get this resolved quickly? Thank you.

Jul. 13th, 2018

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GORDON GOODMAN Loveland, CO

My experience with Milgard post-sale has been horrible. Their customer service has nothing but contempt for its customers. Little things take months to get fixed. Big problems, like windows blowing out in the wind, they just run away from and threaten to use their lawyers. I will never recommend their windows to anyone I know.

7 years ago

Reply from Milgard

Hi Gordon - I'm am very sorry to hear about this. We take all customer feedback very seriously. Can you please email me at so I can help? Thank you.

Jul. 13th, 2018

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Mike Quintana Auburn, CA

After 2 tries, I still don’t have the correct replacement parts. Tech who replace the glass unit was great.

7 years ago

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Cruz Ortega Madera, CA

Wow! The the door has never been so easy to slide before. I’m glad we called milgard to come out. They showed up early and gave good results.

7 years ago

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Bob Kelley Costa Mesa, CA

The service was fantastic! I have already spoken to numerous friends about your great follow up Thanks Mylgard!

7 years ago

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John Fish San Jose, CA

Fast friendly service always have taken care of my Window warranty problem no matter how old they are.

7 years ago

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Erik Jue New Almaden, CA

Service technician was on time and fast but made sure to double check his work and clean the window.

7 years ago

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STEWART SHERWOOD North Bend, WA

Exceptional, professional warranty service for my window replacement. My windows are 18 years old. Milgard is the best!

7 years ago

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Lois Carlson Irvine, CA

I love the windows but more importantly, if there is a problem; Milgard has been right there to take care of it.

7 years ago

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Paul Barton Frisco, TX

This is a problem that has been present over a year now, still not fixed Windows have been moved to a different room but still same problem New windows installed in original problem location are good Right now, I can not give Milgard a high rating

7 years ago

Reply from Milgard

Hi Paul - I'm sorry to hear about all the frustration you've experienced. Can you please email me at so I can help? Thank you.

Jun. 13th, 2018

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Bob peck Anaheim, CA

Wonderful guarantee!! Milgard follows through with all their promises. We will use them for any future windows,!

7 years ago

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J olin Midway, UT

Took 7 months to get a screen door for our new house. Not technicians fault. Every month were told door was ordered but always an issue on day of delivery - door not found, Finally got it today.

7 years ago

Reply from Milgard

So sorry to hear about the delay in your screen. Very pleased to hear it finally arrived.

Jun. 7th, 2018

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Bob Wambeke Conifer, CO

Customer service sucks!!!!!!!!!!!!!! On hold for over 30 minutes . . . . for real!!!! Girl who answered the phone has a personality likened to cardboard!!! What else do you want to know?

7 years ago

Reply from Milgard

Hi Bob - I'm very sorry to hear that you were on hold for such a long time and did not have a good experience with the person you spoke with. Can you email me at so I can help? Thank you.

Jun. 4th, 2018

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Barbara Taylor Arvada, CO

Although he did call, the service person was about 1 1/4 later than scheduled. Ben was pleasant and efficient.

7 years ago

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Chris Phelan, CA

Showed up a little late outside the window of time, but they did communicate with me and did great work.

7 years ago

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Bob Citrus Heights, CA

The service person was prompt, courteous, friendly and rapid in the replacement of the window panel.

7 years ago

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Sylvia Graovac Vista, CA

Migard and Pelican in particular continue to take care of all of our needs and we are very pleased with your service!

7 years ago

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Evan Rasmussen Solana Beach, CA

The two gentlemen who replaced our windows were very nice and professional and did the job very efficiently.

7 years ago

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Mel Anchorage, AK

3 star because it took them forever to come and look at the windows. The warranty is wonderful. Once the windows came everything was done in a timely matter.

7 years ago

Reply from Milgard

Hi Mel - so sorry to hear there was a delay in your warranty service. We are always striving to improve and I will provide this feedback to the service team so we can be more prompt next time. Thank you.

May. 23rd, 2018

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Bob Matuszak Albany, OR

Outstanding customer service! Whenever I’ve had a problem they take care of it immediately- thanks!

7 years ago

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Arooj Naeem

Milgard's reputation for quality and innovation is well-deserved, and my experience with their products reflects this commitment.

2 years ago

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WiRay American Fork, UT

Millard has a great warranty and I will likely use them again. Some of the quality isn’t as good as higher priced windows but I’ll use them again for the warranty.

3 years ago

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Mike Halliday ,

I have worked with Millard windows at a past employment and was very impressed with the quality and workmanship. Now I have them in my own home.

4 years ago

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HLG American Fork, UT

Pretty good window. They do screech in high winds though. Also bugs, water and dust can get in through the condensation drains at the bottom. They have a lifetime warranty.

7 years ago

Milgard Reviews