Boomer Benefits
8.7
Overall Score
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Review Source
Kathy Peregrino Dallas, TX
Reading all their posts regarding the various options available allowed me to make an informed decision regarding my choice of Plan G to go along with my A,B, and D plans. They were helpful with answering questions about the confusing aspects of the wide variety of Medicare options. Great information shared about all of the Plan D options that were available to me in my state. I appreciate all the help and information given to me by Kathryn H and Ryan L; they both answered all my questions during our phone calls and that allowed me to make the best decisions for me. Great company and knowledgeable agents, I am looking forward to a long and pleasant relationship with them.
1 year ago
Reply from Boomer Benefits
Kathy, thank you so much for taking the time to share your experience. We are thrilled to hear that Kathryn and Ryan could both answer all your questions and provide you with great customer service. Thank you for trusting us to assist you with your Medicare needs. Don't ever hesitate to give us a call if you have any questions or concerns!
Sep. 30th, 2022
L T TX
The personal touch is definitely most appreciated here. We called and worked with Lilly H. - she was so professional, personable and prompt - we greatly appreciate her advice and easy way of explaining the plethora of options available to us "newcomers" to the Medicare age and supplement plans. Since Lilly has signed us up, we have had several conversations as a follow up - she is right on point with calling us back and assuring us of coverage / options going forward. Thanks Lilly for a great experience - you made it easy to understand and are most pleasant to work with. We will certainly recommend Boomer Benefits / Lilly to our friends as they are approaching our situation. Wish you the best, Lilly!!
1 year ago
Reply from Boomer Benefits
Thank you so much for taking the time to share your experience with Lilly. We are so pleased she could explain all your options and help you make an informed decision on what is best for your needs. We truly appreciate your kind words and recommendation. Please do not ever hesitate to give us a call if you have any questions or concerns.
Sep. 23rd, 2022
Review Source
S PT Martinsville, VA
After doing my own Medicare enrollment research, I called Boomer Benefits. I worked with the amazing Tish P from Boomer Benefits. She easily gets an A++ rating from me! Tish answered my dozens of questions over several phone call “appointments.” She called when she said she would call and always took the time to explain every little detail. She did not pressure me to make any choices. Tish made me feel like she cared about the big decisions I was making. Thanks to Tish, my husband and I are both Boomer Benefits customers and we feel confident their team will be available if we ever need their help. My advice is easy, save yourself time and call Boomer Benefits first!!
1 year ago
Reply from Boomer Benefits
Thank you for taking the time to share your experience with Tish! We are glad she could answer your questions and explain everything so you could make an informed decision on what best suits your needs. And yes, don't ever hesitate to give us a call if you have any questions or concerns in the future. We truly appreciate your 5-star review.
Sep. 23rd, 2022
Robert Bond
I recently completed the sign-up process for Medicare and selected Boomer Benefits to assist me. I worked with two representatives from Boomer Benefits; Kelly D (who helped me with the sign up) and Peter M (who helped me resolve a problem that arose in regard to the payment of premiums for additional coverage). Both of these individuals provided absolutely great customer service. Due to the general complexity of signing up for Medicare and the fact that the private insurer providing additional insurance made an incorrect assumption about billing preferences, my start up coverage and my partners existing coverage were disrupted. Correcting this situation required multiple phone calls with both Kelly and Peter and the involvement of the insurer and AARP. During this situation, both Kelly and Peter were completely professional. They provided accurate and effective information and solutions, interfaced between the insurer and us to enact the fix and repeatedly called us back (when they said they would!) to insure that a successful conclusion was attained. In this time of companies offering less and less service, this was a testament to business as it should be done.
1 year ago
Reply from Boomer Benefits
Robert, we love to receive this type of feedback! We are so happy to hear that Kelly could help you initially by getting you all signed up and that Peter could be there for you to help resolve an issue that arose. We appreciate you allowing us to assist you with your Medicare needs. Thank you for taking the time to share your experience and give us a 5-star review!
Sep. 14th, 2022
Sandy L. Busse Nunley McKinney, TX
Since retiring 5 years ago I have received excellent support, expertise and resolutions any time I call Boomer Benefits. I have had the pleasure of working with multiple agents as they excel at their position and move up to more challenging positions, all most kind and helpful. Since last December I have been so fortunate to work with Elizabeth D. She is so dedicated and knowledgeable. She is always prompt to reply to my questions and needs. She was able to guide me and correct my previous mistake changing from Plan F to Plan G. I had been very satisfied with Plan F. But suggested by friends Plan G better. After making the change I regretted it immediately. I had been advised changing back to Plan F would not be a problem but it was very difficult. So Elizabeth D was able to facilitate the change. Unfortunately there was confusion with my providers billing incorrectly. Elizabeth D was able to sorted out the confusion and providers got their payment. I was completely overwhelmed and stressed to the max. Elizabeth D was very calm, patient, empathic and professional till all resolved. I can not thank her and Boomer Benefits enough for getting this resolved. I appreciate her so much and I hope Boomer Benefits does as well!
1 year ago
Reply from Boomer Benefits
Thanks so much for sharing your experience, Sandy! We are glad Elizabeth could provide you with excellent customer service and get everything sorted out as you switched back to a Plan F. We appreciate your review and kind words!
Sep. 6th, 2022
Y. Coronel-Armenta San Diego, CA
I really made a good decision in selecting Boomer Benefits in assisting me in enrolling to my Medicare supplement and prescription. Last May, I had a big bill from my health provider regarding some medical tests that I was told that Medicare does not cover. I immediately contacted Tyler W, the Boomer Benefits representative that helped me enroll to my Medicare supplement. The following day, I got a call and an email from Janay F, Claim Specialist of Boomer Benefits, to discuss my issue. I was really surprised and impressed for her quick response to help me on my concern. After providing her all the information she needed, Janay told me that she will work on my issue and would update me on any developments. She updated me all the way and finally, thru her help, the issue was resolved. Janay found that there were some coding errors made which my health provider corrected and then resubmitted my claim and Medicare took care of the bill. I really appreciate the effort that Janay put into this to assist me. I find Janay knowledgeable on what she does, compassionate and friendly.
What Janay did for me is just one of a classic example on how Boomer Benefits take care of their client. They are the best company to deal with regarding Medicare. In fact, I already recommended Boomer Benefits to my family. And to all who are joining Medicare soon, I highly recommend Boomer Benefits to help you in your enrolment since their customer service does not stop there. It continues whenever you need help with Medicare. (This is based on my experience.). Again, thank you Janay for your assistance.
Y Coronel-Armenta
California
1 year ago
Reply from Boomer Benefits
We are thrilled to hear you received such wonderful assistance from our team here at Boomer Benefits. We are glad Tyler could get you all set up with a Medicare supplement and that Janay could help resolve this claim issue and get Medicare to cover the bill for you. Thank you so much for all your kind words. We truly appreciate your recommendation. Please do not ever hesitate to give us a call if you have any questions or concerns!
Aug. 22nd, 2022
Tony Port Orchard, WA
I would like to say how impressed I am with the support I have gotten from Boomer. I signed up for Medicare Part B last August and Boomer got me the N plan. Been real happy with it but in the beginning even though I told my doctors offices I had Medicare they still billed my insurance I had when I was working. I called Boomer and they assigned me Elizabeth D as my personal representative to help me resolve my billing issues which Medicare had denied. She is the kindest knowledgeable person anyone could ask for. She explained everything perfectly and really put my mind at ease. I had a real issue with one provider that took several months for her to resolve, but without her assistance I don't believe the billing would have been corrected. I had no luck dealing with the billing department but Elizabeth worked through it and fixed everything. She is my guardian angel. I love her commitment to the customer and she will be forever in my gratitude. Boomer has a real gem in Elizabeth.
2 years ago Edited July 29, 2022
Reply from Boomer Benefits
Tony, we are delighted to hear we could help you find a cost-effective plan! We are glad Brandon was able to find you a cheaper plan and that you trusted us to assist you with all your Medicare needs. Thank you so much for this 5-star review and recommendation.
Jul. 25th, 2022
Michael RIDGWELL Windsor, NC
I have been receiving immunotherapy treatment for liver cancer for several months now and was experiencing Nausea and lack of appetite a new medicine that was prescribed for me was not being approved by Medicare or my Medicare advantage plan when it was supposed to be a wonderful agent helped me to get my medicine paid for and it has been a real blessing. My agent’s name is Maritza K.This lady went above and beyond to find out what the problem was and resolve it.Boomer benefits is the best out there in my opinion for anyone that needs help picking a Medicare plan. And it doesn’t fit in there they help you with whatever problems you may be having offer no cost
2 years ago
Reply from Boomer Benefits
Michael, thank you so much for your kind words! We are so happy to hear that Maritza was able to help you in getting your medicine paid for. We truly appreciate your recommendation. Please do not hesitate to give us a call in the future if you have any other questions or issues!
Jul. 15th, 2022
Review Source
Carla Pihl Bradenton, FL
Best decision! After having a bad experience with another insurance company giving me incorrect information not in my best financial interest on Medicare supplemental plans plus being rude doing it, I pivoted to another answer. I found Boomers Benefits in my research and made a great decision to call. I could navigate the new Medicare supplemental process myself BUT I knew when you have trouble with claims, questions and need someone in your corner you are better served with a insurance company that can provide the help. I called and was thrilled to find Sarah. She addressed all my concerns, answered my questions and found a supplemental plan carrier I was comfortable enrolling with. She was lovely to work with. Best of all I am not alone in dealing with any future Medicare supplement issues and questions. It is free, it is easy, so why would I not call?
2 years ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, especially when you don't feel like an insurance company has your best interests at heart. We're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Sarah! Don’t hesitate to give us a call in the future!
Jul. 8th, 2022
Karen Loveland, CO
When I reached the age of 64, I was slammed with a tremendous number of solicitations from insurance companies and agents regarding Medicare. My head started to spin until a couple of my friends recommended Boomer Benefits and gifted me with the book, “10 Costly Medicare Mistakes You Can’t Afford to Make.” This is a must read for anyone approaching 65. Boomer Benefits is an insurance agency that only deals with Medicare. I was told that they help you choose the best plans and handle any issues you may experience. I reached out and was provided with incredible customer service by 2 of their agents — Yesenia S and Chris W. I definitely received 5-star service and am thrilled to know I am in good hands. I can’t recommend Boomer Benefits enough!
2 years ago
Reply from Boomer Benefits
We are thrilled to hear you decided to take a chance on us after your friends' recommendations and reading the book! We are always happy to answer your questions and make this whole process easier for you. We know Medicare can be confusing and all of the solicitations make it even more overwhelming. We hope to continue helping you in the future if you ever have any questions or concerns. Thanks so much for taking the time to give us a review and 5-star rating!
Jul. 6th, 2022
Review Source
Bill Smith Pittsburgh, PA
After being a client for almost a year, I must say that Boomer Benefits has exceeded my expectations, and I expected good service based on my initial interaction with the company. Whether it has been a glitch with Medicare coordination of benefits office, or a glitch in automatic payments for our Medicare Supplement caused by a change in our HSA administrator, or smaller problems, BB has been outstanding in their prompt, professional and timely assistance is resolving the problem. Ashley G. is a recent standout in the outstanding customer support department who helped quickly resolve a problem that could have been serious if not attended to promptly. Thanks Ashley!
I foresee a long term business relationship with BB.
2 years ago
Reply from Boomer Benefits
We greatly appreciate the kind words! Thank you for sharing your experience with our team and more specifically, Ashley. We could not be happier knowing she provided such wonderful assistance, answer your questions, and take care of everything for you! We will pass this along to our team, and look forward to assisting you more in the future!
Jun. 29th, 2022
Mike Silverberg Delray Beach, FL
This company has been a Godsend. After continuous attempts for accurate information Boomer Benefits provided expertise in their knowledge and as a result, we were prevented from making a huge mistake. Cynthia G navigated us through the insurance maze and once enrolled, any questions with regard to our part D, prescription costs and medicare in general were handled by Jasleen S. She was tireless in finding us accurate information, contacted our part D company for clarification for pricing from the pharmacy and even went the extra step in providing us with a program for reduced costs for a particular drug. One of the best moves I have ever made in going with Boomer Benefits. It has been several years and they are still as supportive and responsive as they were the first day. Thank you both, Cynthia and Jasleen for everything !!!
2 years ago
Reply from Boomer Benefits
That is wonderful to hear, Mike! We’re so happy our team has been so helpful while you started the Medicare journey. We could not be more pleased to have such amazing feedback about Cynthia and Jasleen. Thank you so much for allowing us to help you and for sharing these experiences!
Jun. 29th, 2022
Lucy Clovis, CA
When I was trying to get a secondary insurance for my Medicare someone told me to call Boomer Benefits. Amy B was so awesome. She explained everything to me and answered every question I had and I had a lot being new to all this. She helped me pick a plan that met my needs. She also helped me pick a Part D plan. I provided her with a list of my meds and she was able to get me with the best company that met my needs. Her customer service is beyond awesome. Such patience and answered everyone of my emails and within 24 hours. Who does that! My husband is turning 65 in December and I sent her an email and she was right on it. I’ve told my friends and family. Use this company, you won’t be sorry. Thank you Amy for proving the most awesome customer service! I have no doubt that you make Boomer Benefits what it is!
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Amy! We’re so glad she could help you find a more cost-effective plans to fit your needs! We hope all of our clients have this same experience. Thank you for taking the time to share your experience, Lucy!
Jun. 29th, 2022
Ed McGinn Ormond Beach, FL
.I'm amazed! Shopping for supplemental Medicare insurance has been nothing short of massively intimidating! The cold call insurance brokers felt much like used-car salesman! I googled "top rated Medicare supplement companies" and came across BOOMER BENEFITS. My lucky day! Not only was the web site informative, easy to navigate and user friendly. Jacob C, my advisor. was my hero today! This kind man helped me until I understood ALL the details. He walked me through every aspect, answered ALL my questions and quelled all my fears. I now have great additional coverage; I feel deeply relieved, and I feel assured the team at BOOMER BENEFITS will be available to help me in the future with any and all questions and concerns! You really need to do yourself a favor and contact this group! Well done, Jacob, Thanks for everything. it was a great pleasure doing business with you today!
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Jacob! We hope all of our clients have the same experience as you did! We’re glad he could help walk you through this whole process and provide his assistance during this transition. We cannot thank you enough for sharing your experience with our team and for choosing us. We greatly appreciate your review! Don’t hesitate to give us a call in the future if you have any questions or concerns, Ed!
Jun. 29th, 2022
Review Source
Anita Brienza
THIS ORGANIZATION IS SPECTACULAR!
I not only recommend them to everyone who might need them, I have been fortunate to benefit from their great work many times myself: when I needed to choose insurance, when I had a Medicare issue (twice, and a BB team member got on the phone with me to resolve it), and to check in when I have questions. To me, their best service is the peace of mind I get from knowing they're there to help in this complicated and sometimes confusing insurance environment.
They're always cheerful, helpful, responsive, and professional and I have absolute confidence in their expertise and credibility. Today I was expertly guided by Jessica M,. (thanks, Jessica!). Every single person who has helped me since I first connected to BB has been exceptional. Highly recommend!
2 years ago Edited March 25, 2024
Reply from Boomer Benefits
That is wonderful to hear, Antia! We’re so happy our team has been so helpful while you started the Medicare journey. We could not be more pleased to have such amazing feedback about our team. Thank you so much for allowing us to help you and for sharing these experiences.
Jun. 22nd, 2022
Lesley Radov Duluth, GA
I worked with Darla F over several days to change my Medicare supplemental G plan from Mutual of Omaha to Manhattan Life. It was a pleasure working with her. She was knowledgeable, friendly, answered all of my questions, and guided me to pick the right Provider. I did not feel pushed toward any specific program or provider. Darla outlined all of my options and worked with me. As a matter fact I recommended her to my sister. I was extremely pleased with her service and in the future if I need to to consider modifying my Medicare benefits again I would use boomer benefits and request Darla’s services.
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Darla! We’re so glad she could help you find the right plan for your needs and make sure all your coverage was in place. We hope all of our clients have this same experience. Thank you for taking the time to share your experience and recommending Darla to your sister. We greatly appreciate the review and will be here to help you in the future!
Jun. 22nd, 2022
Bonnie Suba Vancouver, WA
Tina K was the agent I worked with. She has excellent people skills and a willingness to help me understand all the benefits and processes. She is very literate with all the issues concerning, Medicare and all the plans that are offered. She took her time to do a follow up on my decisions and was extemely helpful in making me understand all the new language involving insurances! She was a delight to work with and would refer her to others! Who wants to get older and try to cipher through insurances? Nobody, I am sure, especially not me; but Tina made the process so easy and understandable of what is best for my helathcare! She is definately an assest to the company Boomer Benefits!
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Tina! We’re so glad she could help you find the right plan for your needs and make sure all your coverage was in place. We greatly appreciate the review and will be here to help you in the future!
Jun. 22nd, 2022
Diane Tran Katy, TX
At the recommendation of my husband who had good experience working with Matthew M and Boomer Benefits, I contacted Matthew recently and started the Medicare process with him.
He and his team, which included Becca J and Cheyanne K, were very knowledgeable, great at explaining details, and patient with me. He took the time to understand my needs then provided choices of plans, their pros and cons so I could think through and take the necessary time to make the decisions. He told me from the beginning that his help would not cost us anything. Boomer Benefits represents many insurance companies that pay them instead. I really like the software that helps with the drug plans. You are asked to provide your current medications, dosages and frequencies and the software would calculate the estimated costs for the various plans so you can pick the best one. Similarly Mathew would ask me questions about my dental needs and search for the best options. Once I chose the plans, Matthew and his team applied them on my behalf and informed me the approval process every step of the way.
I’m very pleased with the process and feel that with help from Mathew and his team, I got the best plans with the most benefits for my own case. I highly recommend Mathew and Boomer Benefits to anyone who has questions or concerns related to Medicare. You should give them a call.
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Matthew, Becca, and Cheyanne during this process! We hope all of our clients have the same experience as you did! We’re glad they could help you with your enrollments and provide a smooth transition. We cannot thank you enough for sharing your experience with our team and for choosing us. We greatly appreciate your review and recommendation! Don’t hesitate to give us a call in the future if you have any questions or concerns.
Jun. 9th, 2022
Kevin San Francisco, CA
Like most people turning 65, I was faced with investigating Original Medicare (Parts A & B) along with finding a drug plan and supplemental coverage. I first turned to Medicare .gov and SSA .gov and read their webpages and on-line articles. After hours of being on hold with each and talking to representatives, I soon realized I needed to take a much deeper dive into research to understand the consequences of the decisions I needed to make. I came across mention of Boomer Benefits during my Internet research and decided to reach out for their perspective. I looked at their website and felt they had a fresh and non-biased approach to Medicare. I was initially contacted by Justin K who logically and patiently explained the various plans for supplemental coverage and the differences between them. I signed up for some webinars offered by Boomer Benefits which were packed full of meaningful and relevant information. There was no selling - only presentation of details, Medicare rules and regulations, how typical experiences flow and what to avoid so as not to create problems or difficult situation to unwind. After completing the application for supplemental coverages and being accepted, Justin handed me over to Bree W who assisted in procuring Part D drug coverage. She sent me links to tools to gather initial information and then sent me plan comparisons to evaluate and eventually select and sign up for well in advance of my plan start date. She was very helpful in answering my many question and again patient and logical. Throughout this Medicare process, Boomer Benefits made me feel supported and valued; not as just a customer but also as a person. They will always be an advocate for their clients; something that they use in their marketing materials but also something that they actually mean. I would definitely recommend Boomer Benefits to other 'boomers' I know -- and actually have already!
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Justin and Bree during this process! We hope all of our clients have the same experience as you did! We’re glad they could help you with your enrollments and provide a smooth transition. We cannot thank you enough for sharing your experience with our team and for choosing us. We greatly appreciate your review and recommendation! Don’t hesitate to give us a call in the future if you have any questions or concerns.
May. 31st, 2022
Review Source
Patricia Z Lithia, FL
My husband and I turned 65 this year and a friend had recommended Boomer Benefits. Never having been on Medicare before, we had many questions and concerns. Bill W. was our go to guy who kept us on track and made the process simple and seamless. We were both thrilled at the whole process knowing all our questions were answered and we got the right plans for our specific needs. We’re confident in knowing that Boomer is a phone call away if and when there are issues with any bills or coverage. We really can’t say enough positive things about BB and Bill W. Truly a great experience and great to work with. We will be recommending to family and friends.
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Bill! We hope all of our clients have the same experience as you did! We’re glad he could help you and your spouse with your enrollments and provide a smooth transition. We cannot thank you enough for sharing your experience with Bill. We greatly appreciate your review and recommendation! Don’t hesitate to give us a call in the future if you have any questions or concerns.
May. 16th, 2022
Tony Lorenz Atlanta, GA
With my Medicare sign-up window quickly approaching, and the emails, and the phone calls, and the amount of USPS stuff coming in each and every day, I was absolutely overwhelmed. Didn't know where to begin and, quite frankly, was beginning to lose interest -- which I knew could not happen.
Thankfully ran across Boomer Benefits online and I have to tell you, it was an absolute godsend.
I never use the phone. I hate to use the phone. Thankfully Trey D was pretty darn consistent about calling/emailing me about jumping on the phone with him.
I can see why he insisted on the phone call rather than email, which I always suggest and prefer. He explained every single part of Medicare in meticulous detail, offering me lots of options and helping me get signed up every step of the way.
I am exceptionally grateful. I truly was overwhelmed and didn't know where to begin.
Excellent company with excellent results. I couldn't recommend them more highly.
2 years ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Trey was able to help answer your questions and find the rights plan to fit your needs. Thank you for taking the time to share your experience and your recommendation, Tony! Give us a call in the future if you have any questions or concerns!
Apr. 26th, 2022
Review Source
Johanne Cardinal Tucson, AZ
Both my husband and I have been doing business with Boomer Benefits since 2017. They are always super helpful and patient. We went from WA State to SD to AZ since then and Boomers Benefits haven’t missed a beat from providing us with more affordable coverage when rates climb to high to troubleshooting bills that I can’t never understand from Medicare or supplemental insurance companies. They really do “speak Medicare” so I don’t have to! Special kudos to Brandon T, from BB’s claims team who dig into my question and got me a satisfying response. If Bommer Benefits is available in your state, I highly recommend your giving them a call — don’t even try to deal with Medicare admin stuff yourself when they can do it way better!
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Brandon! We hope all of our clients have the same experience as you did! We’re glad we’ve been able to help you since 2017 and always make sure your insurance is taken care of. We cannot thank you enough for sharing your experience with our team. We greatly appreciate your review and recommendation, Johanne!
Apr. 26th, 2022
Elizabeth Gaston Cunningham San Antonio, TX
I was having a hard time finding a provider who accepts new patients (despite what the United Health website said), so Angie K at Boomer Benefits took up my cause and, BAM!, in the next 48 hours, she'd personally called 25 specialists until she found three, near my home, for me to choose from—highly rated doctors who take my plan AND accept new patients. I picked the doctor at the top of the list and, now, I can finally see a great doctor to help me get to the root of my health issue. Can you imagine that level of kid glove service in this day and age? I didn’t ask her to make those calls; she took the initiative. I’m blown away and you will be, too. I already loved Boomer Benefits because of Kenzie, who helped me pick my plan. Now, I love them even more. If you need the kind of kind, compassionate help you’d want your own grandmother to have, ask for Angie!
2 years ago
Reply from Boomer Benefits
We are so happy to know Angie was able to send you three different doctors close to you who were accepting new patients! We greatly appreciate you taking the time to share your experience with our team. Don't hesitate to give us a call in the future if you have any issues, Elizabeth!
Apr. 26th, 2022
Amy Sparta Roanoke, VA
I called Boomer benefits on a whim of an ad I saw on Facebook- I spoke with a lady name Tish P clearly and simply explained everything to me matter-of-factly - she didn’t rush me she didn’t push me to buy anything it was like talking to an old friend- I would like to think that all of the people there are just like her and if they are than this is the best company ever she has been a blessing to me and helping me to understand and giving me all of the information I needed to make good decisions things I have been worried about for months I now feel at ease about and much more relaxed- this company has been amazing to me and Tish has been wonderful I cannot say enough good things about her and this company- Appreciative Barbara S
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Tish! We’re so glad she was able to help you through this transition and provide you with all the information you needed. We greatly appreciate the review and will be here to help you in the future!
Apr. 26th, 2022
Review Source
Craig Seamas Chicago, IL
Since signing up for my Medicare with/thru BB (2018), I have found consistent help on issues when they have emerged with supplemental insurance companies and specifically the latest helper has been Allyson G helping me sort out Dental reimbursement problems along with other conundrums. She has been courteous, helpful, available, and pro-active on my behalf... This quality of service, after "signing" has been a hallmark of Boomer Benefits and their people and I am very grateful for their assistance. In addition, they provide excellent U-tube help and analyses of the vagaries of this Medicare system.
2 years ago Edited June 17, 2022
Reply from Boomer Benefits
Thank you for sharing your experience with Caleb! We’re happy he was able to help!
Apr. 26th, 2022
Tom T. Tampa, FL
I began working with Boomer Benefits early in my search for Medicare information since i was going to retire in a few months. I initially worked with Chris H. who expertly guided me along the path to choosing a superior Medicare Supplement plan. His knowledge and professionalism won me over very quickly. After being onboarded with the Medicare Supplement plan, I was referred to Michele V. who expertly guided me to choosing the best Plan D for my needs. The whole experience has been extremely positive and took the guesswork out of selecting the right Medicare plans. I couldn't be happier with their service. I know that I am in good hands if I need assistance in the future. Thank you Chris and Michele for your Medicare expertise.
2 years ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Chris and Michele were able to help answer your questions and find the rights plans to fit your needs. Thank you for taking the time to share your experience, Tom! Give us a call in the future if you have any questions or concerns!
Apr. 26th, 2022
Review Source
Dave Sweeney Rockville, MD
Chasaty A at Boomer Benefits was a great help in choosing my husbands Medicare plan. She took all the confusion out of choosing the right plan. My husband is a post kidney transplant recipient who needs the most comprehensive plan available. She actually took her time and found the plan that covers all his medical and prescription needs. The monthly price for the policy is very affordable at $160 a month which covers 100% coverage. A big thank you goes out to Chasaty for her willingness to help, listen and the compassion she showed. I would recommend Chasaty and Boomer Benefits over and over again and again. She truly was a blessing.
-Kim
Maryland
2 years ago Edited August 30, 2023
Reply from Boomer Benefits
Thank you for sharing your experience, Dave! We're so happy to know Ryan could find you a cost-effective plan, help you through the application process, and make it a smooth transition. We greatly appreciate your review!
Apr. 26th, 2022
Review Source
Conrad DeFilippis Sorrento, FL
Boomer Benefits is the perfect resource to have all your queries about Medicare Supplement Plans addressed to your satisfaction, and yes, to get you on board with Plans that especially work for you within your budget. A special thank you to Bill W for working with me on my primary Supplement Plan, as well as to Katie "Becca" J and most recently, Allyson "Ally" G, for facilitating my getting on board with a Part D Plan of choice. In fact, Ally's follow-through via emails and phone calls regarding my selected Prescription Drug Plan was exemplary. Will highly recommend Boomer Benefits to anyone now on their Medicare journey.
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team! Thank you for sharing your experiences with Bill, Becca, and Ally. We’re so glad they were able to help you through this transition. We greatly appreciate the review and recommendation! If you need any assistance in the future, don’t hesitate to give us a call!
Apr. 26th, 2022
Dee Jay Ellensburg, WA
Worked with Samantha D getting my Medicare account established. She was so easy to work with throughout the entire process. Every question I had was answered thoroughly and professionally which I really appreciated. For me, being an extremely busy person, the best way to connect with Samantha was to schedule an appointment for phone consultation. She was spot on prompt which I greatly appreciated. I also appreciated the assist during the application process because Samantha was right there on the phone walking me through everything. It was virtually a seamless process. I cannot thank her enough for everything. She really knows her stuff.
2 years ago
Reply from Boomer Benefits
Thank you for sharing your experience, Dee! We're so happy to know Samantha could find you a cost-effective plan and help you through the application process. We greatly appreciate your review. Please don’t hesitate to contact us in the future if you have any issues!
Apr. 26th, 2022
Nancy Adams Lone Tree, IA
I have been following Boomer Benefits on their Facebook page for the past 2-3 months, as I will begin Medicare soon. After watching their responses to questions and issues that clients (and even people who didn’t seem to be signed up with them) in very thorough and helpful ways and reading excellent recommendations from their current clients thread after thread, I decided to call and speak with someone today. I spoke with Chris W. who was extremely helpful telling me about the company, answering questions that I had about both the company and my Plan options. He was very thorough, kind and friendly. I did sign up and feel so comfortable choosing Boomer Benefits to work with. I highly recommend this company who will not only get you signed up for a plan that you are comfortable with, but will continue to work with you on the backend if you have future issues with claims, etc.
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team and our Facebook page! Thank you for sharing your experience with Chris. We’re so glad he was able to help you through this transition. We greatly appreciate the review and recommendation! If you need any assistance in the future, don’t hesitate to give us a call!
Apr. 26th, 2022
Review Source
Barbara Hoeft Grand Haven, MI
Four years ago, I signed up for Medicare and my supplemental plan through Boomer Benefits. Four months later, I had to go in for emergency surgery. Although I gave my new cards to everyone, the billing for emergency services, ambulance and hospital stay did not go through. I received a ton of bills and had a real mess to try and figure out. I called Boomer Benefits and they took over the situation and got everything straightened out and rebilled correctly. They did such a great job. It would have taken me forever to straighten out. Just recently, I worked with Chasaty A to add a dental, vision and hearing plan. She sent me info on several plans and helped me pick the right one for my needs. She truly gave me 5-star service. I would recommend Boomer Benefits to anyone.
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team and more recently, Chasaty! Thank you for sharing your experience and kind words. We’re so glad we’ve been able to help over the past 4 years. We greatly appreciate the review! If you need any assistance in the future, don’t hesitate to give us a call!
Apr. 26th, 2022
Kim Cooley
I first went to Boomer Benefits for assistance in finding the right Medicare plan. They also said they would be there for me after the plans were chosen and implemented whenever I had questions or needed assistance with the insurance carrier.
They were not kidding about that! I recently contacted them for assistance, and they were amazing! Roni R was wonderful to work with. She was able to quickly connect with the insurance carrier and conference me into the call so I could ask my questions and receive an immediate response. Roni was responsive, helpful and really nice to work with. Very happy I met Boomer Benefits and Roni!
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Roni! We hope all of our clients have the same experience as you did! We’re glad she was there to assist you through this process and answer any questions you had! We cannot thank you enough for sharing your experience with our team. We greatly appreciate your kind words, Kim!
Apr. 26th, 2022
Donna Noonan Galveston, TX
First of all, their online information and 6 day mini-medicare course is a terrific knowledge base to work from. I had signed up for Part A and Part B, but was running out of time for medigap and Part D. Filled out the "Contact me" request and got a call the next day.
Trey D was so helpful. He listens and answers with as little or much information as you need. Best of all he gives you a little insight into the workings of medigap.
(All above board).
Withing an hour I had chosen a plan that I was very happy with. The best part is Boomer Benefits will help me with any future issues.
Trey saved me hours of looking through a stack of medicare mailings and calling the insurance companies.
One of the best decisions I have made. Thanks Trey.
2 years ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Trey was able to help answer your questions and make it such an easy process. Thank you for taking the time to share your experience, Donna!
Apr. 26th, 2022
Timothy Hackler Spring Hill, FL
Delaney M. from Boomer Benefits contacted me concerning a post I made on the company's Facebook page. She was following up to be sure I understood my current benefits and insurance plans. Delaney represents why I chose Boomer Benefits to handle my medicare insurance. She was knowledgeable and genuinely interested in helping resolve my concerns. By the end of our conversation, she answered all my questions. Shen then made an appointment to contact me during the renewal period to help me in selecting the best plans for our needs. I couldn't ask for any better support or help. I highly recommend Boomer Benefits to anyone looking for help with their medicare insurance plans.
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Delaney! We hope all of our clients have the same experience as you did! We’re glad she was there to assist you through this process and answer any questions you had! We cannot thank you enough for sharing your experience with our team. We greatly appreciate your kind words and recommendation. Don’t hesitate to give us a call in the future, Timothy!
Apr. 8th, 2022
Review Source
Darlene Meader Riggs Houston, TX
Insurance intimidates me. Relatively intelligent in all other areas of life, I just have trouble retaining insurance information and rates, coverages, deductibles run together, blur and turn to mud in my brain! Add to that, a profound hearing impairment makes talking on the phone excruciating for both parties.
Enter Matthew M, patience personified, he worked with my hearing loss and my mental block over insurance definitions. I’m 65 next month and confident I am well prepared due to Matt’s careful attention to detail, thorough discussion of my needs, my fears and my financial situation. I hate talking about insurance! But Matt was warm, friendly, professional and knowledgeable. I’m grateful!
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Matthew! We hope all of our clients have the same experience as you did! We’re glad he was there to assist you through this process and answer any questions you had! We cannot thank you enough for sharing your experience with our team. We greatly appreciate your kind words. Don’t hesitate to give us a call in the future, Darlene!
Mar. 31st, 2022
George Aguiar San Leandro, CA
This five-star is awarded due to the knowledge, honesty and personality of Mr. Jacob C, an employee of this company who treats you like family. He took all of my information, put it through the wringers and shared with me their results and his well formulated and knowledge-based interpretation, e.g. "If you do this, than this and this; however, if you wait for this, then do this, you win". Having been in customer service for 60 years, you can't teach what this young man possesses in spades. Boomer Benefits won when Jacob interviewed with them. 150%. Thank you, Jacob, for truly taking care of my needs with just me in mind. You are the proverbial "diamond in the ruff".
Sincerely,
George Aguiar
Inflight Services, Retired
United Airlines, Inc.
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about George! Thank you for sharing your experience and kind words. We’re so glad he could help you during this process. We greatly appreciate the review and recommendation! If you need any assistance in the future, don’t hesitate to give us a call!
Mar. 24th, 2022
Review Source
connie fabrizio Westmont, IL
I chose to use Boomer Benefits to sign up for my Medicare supplement because of their promise to assist with Medicare issues should they arise. I had very recently retired yet my employer insurance was listed as my primary- not Medicare. I thought that was going to be a long wait on the phone nightmare to try to resolve! Contacted Boomer Benefits. They called me first thing the next morning. Boomer made contact with Medicare representative and within minutes the issue was resolved. Boomer then stayed on the phone and proceeded to advise me of the information to provide to the hospital which was billing me. Thank you Cheyanne K.
These days so many companies blame COVID for their poor customer service. However I, as well as others I referred to Boomer Benefits, went through the Medicare Maze during Covid and received 100% service with every inquiry. Anyone I know who is eligible for Medicare I am referring to Boomer Benefits!
2 years ago
Reply from Boomer Benefits
Thank you for sharing your experience, Connie! We're so happy to know Cheyanne was there to help get the recent issue resolved and make sure guide you through it! We greatly appreciate your review and for referring us to others. Please don’t hesitate to contact us in the future if you have any issues!
Mar. 24th, 2022
Review Source
Catherine Yee Newport Beach, CA
We worked with Alexis P and she was so professional, personable and patient with our Medicare and Prescription Plan concerns. She is like a guardian angel helping us with our situation. We highly recommend working with her and Boomer Benefits.
Medicare and Prescription Plans can be a daunting and confusing experience but
Alexis was able to help us understand the various options and plans that would be appropriate for our situation.
You will find that she and Boomer Benefits are a rare and wonderful representative and company to navigate through your specific concerns and questions to make important decisions for the best Medicare plan and prescription plan.
We have recommended Alexis and Boomer Benefits to our family and friends.
--Randall Yee, MD and Catherine Yee
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Alexis! We hope all of our clients have the same experience as you did! We’re glad she was there to assist you through this process and answer any questions you had! We cannot thank you enough for sharing your experience with our team. We greatly appreciate your recommendation!
Mar. 24th, 2022
Lajos Csaszi Miami Beach, FL
After retiring I had a serious conflict over Medicare Part D which unjustly applied a Late Enrollment Penalty to my monthly premiums. My repeated efforts to correct this mistake proved unsuccesful and I was ready to give up the whole thing . As a last resort I contacted Katie J at Boomer Benefits who took over from me the complicated negotiations concerned with this penalty. Her perseverence over a span for several months resulted in a positive outcome and my Late Enrollment Penalty was dropped.
I could never have accomplished this without Katie J help.
My joining Boomer Benefits was one of the smartest thing that I did, when starting Medicare. I highly recommend this company with special thanks to Katie J.
Lajos Csaszi
Miami Beach
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Katie! We hope all of our clients have the same experience as you did! We're glad she was there to help you answer your questions and guide you through the penalty issue! We cannot thank you enough for sharing your experience with our team and for the recommendation, Lajos!
Mar. 15th, 2022
Review Source
Roxanne H Bowling Green, KY
Medicare is an absolute jungle when it comes to options, emailings, standard mailings, and commercial overload. After extensive research I opted to go with a broker and my choice was Boomer Benefits.
They seemed to be the clearest and most straightforward of pretty much any broker I looked into. Their accreditation backs that up as well. As much as I feel I have made myself knowledgeable with the process and the plans, I still found it best to have an expert in my corner.
I am signed up for my Medicare A, B and Medigap plans thanks to the excellent advice and assistance of Trey D, I feel very comfortable with the plan we put together. He is going to follow up with some options for dental/vision/hearing plans and their Drug Plan team will be contacting me to go over those options.
Thanks to the top notch assistance of Michele V, I am now signed up for my part D as well. She sent me all of the information and options available to me, so I was able to make an educated decision. If the customer service continues to be as it has so far, I know I am in very good hands.
As an added bonus, any concerns or questions I have or problems I may run into, will be handled by their team. I like that peace of mind. In the end, I made the right choice and I feel as though I’m in good hands going forward. Thanks again!
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Trey and Michele! We hope all of our clients have the same experience as you did! We're glad he was there to assist you through this process and solidify the right plan for you! Additionally, it's wonderful to know of Michele's assistance finding you a Part D plan. We cannot thank you enough for sharing your experience with our team, Roxanne!
Mar. 15th, 2022
Review Source
Cynthia Cole Fulton IA
Everyone at Boomer Benefits has been extremely helpful in answering any questions I have had regarding Medicare, Medicare Advantage, Supplement Insurance, billing questions, etc. I have been going to Boomer Benefits for their services since I started looking into Medicare just before turning 65 and have been using them ever since. I even told my primary care provider about Boomer Benefits so she could pass the information along to other up and coming Medicare recipients. Health care and insurance can be so cumbersome and confusing. I really don't know what I would have done without Boomer Benefits' guidance and navigation to assist me in finding what was right for me. I just recently worked with Nick P and he was awesome! He was very professional, personable, knowledgable and provided excellent service! Thanks Nick!
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Nick. Thank you for sharing your experience and kind words about our team. We’re so glad we’ve been so helpful since you started Medicare. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
Mar. 15th, 2022
Review Source
Nicolette A Camello-Snyder Oceanside, CA
Roni R, customer service representative, went out of her way to research if two local doctors I was referred to by family friends were accepting new Medicare patients for me. When she was told they both were not at this time, she investigated other local doctors who were accepting new Medicare covered patients and emailed me a detailed list with their contact information.
I am very impressed at the depth of her research and her willingness to go to such lengths for my husband Jack and me. She was so pleasant and patient with all my questions and requests.
I cannot recommend Boomer Benefits’ plan enrollment specialists and their customer service team enough.
2 years ago
Reply from Boomer Benefits
We’re so happy you were connected with Roni! We hope all of our clients have the same experience as you did! We’re glad she was there to help you find doctors who were accepting new patients and gave you all the information you needed! We cannot thank you enough for sharing your experience with our team, Nicolette!
Feb. 28th, 2022
Review Source
Penny Hill Plano, TX
I found it especially helpful to read the book written by their owner, Danielle R. The book is called "10 Costly Medicare Mistakes You Can’t Afford to Make". It truly helped me navigate through so many areas of concern. I highly recommend reading this whether you decide to go with Boomer Benefits or not.
The agent that I worked with was Wendy H. She was very informed and assisted me through each step of the process. I still did my own investigation to ensure I was getting the best options for myself, but she was straight forward and very helpful to me in making my final decision.
Thank you Boomer Benefits!! You truly are offering a valuable service to those needing Medicare.
2 years ago
Reply from Boomer Benefits
Penny, we're so glad you allowed us to help you recently! We know Medicare is not easy to navigate, but we're happy to know Wendy could help and provide such excellent assistance. Thank you for taking the time to share your experience and for the kind words about the book! Don't hesitate to give us a call in the future!
Feb. 17th, 2022
LDG Laurel, MD
Great Experience: After having conducted a lot of research on the various Medicare Plans, I found a link to Boomer Benefits on Facebook and decided to give them a try. I provided the required background and contact information and within 24 hours I was contacted by Trey D. We scheduled a couple of meetings where Trey walked me through the various options and specific plans and assisted me in identifying what I considered to be the 'best' option for my current situation. Trey could not have been more helpful!!! Trey made the process extremely simple and easy to understand. For those approaching 65, I strongly suggest you give Boomer Benefits a call.
2 years ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Trey was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience! Don’t hesitate to give us a call in the future!
Feb. 17th, 2022
Mickey Ross Kennesaw, GA
I found this company online when I received a letter from Cigna Advantage plan indicating they would not be able to cover me even though I enrolled during an SEP. They obviously didn't listen to me when I applied. So, I started reading about Boomer Benefits and decided to give them a call since their reviews online were so good. I called and worked with Ricky T. He was absolutely amazing and explained things to me in a way that nothing I read online could do. I started researching Medicare Supplemental plans and Advantage plans about 6 months ago as I was leaving my corporate job for retirement. Everything was so confusing but Ricky went through more in 30 minutes that I was able to find in 6 months. He listened to my situation, and explained all of my options. I was thrilled to be treated with such respect and appreciate this company so much for what they are doing. Thank you Ricky for helping me with this decision to go with a Supplemental plan. He even called me the day after to ensure I was able to get what I needed from my drug application.
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such excellent feedback about Ricky! Thank you for sharing your experience and kind words. We’re so glad to hear how helpful he was during this process and simplify everything. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
Feb. 10th, 2022
Patricia Mough Chillicothe, IL
I was connected with Delaney M when I called Boomer benefits. I needed to add a dental and vision supplement to my Medicare plan. Before calling BB, I called another company but was not satisfied with the limited options provided. Delaney spent time going over many options available and we found a plan that fits my budget. She communicated both on the phone and through email to keep me updated on status of my chosen plan. I can only say I wish all customer service was this efficient, patient and pleasant . I have recommended BB to my entire class of 67 (grammar school) since I run the Facebook page. Thanks.
2 years ago
Reply from Boomer Benefits
We're so happy you were connected with Delaney! We hope all of our clients have the same experience as you did! We're glad she was there to help you recently and found a plan that best fits your needs. We cannot thank you enough for sharing your experience with our team and recommending us to your class!
Feb. 10th, 2022
Marion Osial Glendale Heights, IL
I am new to Medicare and after researching a number of brokers I chose Boomer Benefits and am happy I did. Boomer Benefits (specifically Cynthia G) worked with me on the application process for Plan G and Part B and whenever I had a question or concern they promptly got back to me. Most recently I had a question why Medicare was showing multiple entries for the same company under "other insurance". My question was via email and rather than replying to my email I received a phone call from Yesenia S who reassured me that everything was in order with Medicare and if I had any issues with claims to contact her directly.
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Cynthia! Thank you for sharing your experience and kind words. We’re so glad to hear how helpful Cynthia and Yesenia were during this process. We greatly appreciate the review and will pass them along! If you need any assistance in the future, don’t hesitate to give us a call!
Feb. 10th, 2022
Bob Kirk Macedonia, OH
I was working with Delaney M this year. She took me through my current insurance and helped me check for any changes. Delaney didn’t rush me. I had time to explain and changes with my health and possible insurance needs. She did detailed research to give me information specific to my area, Northeast Ohio. I will continue to use Boomer and Delaney every year when it’s time to review my options for the next. I will recommend Delaney to friends/family as they reach 65.
As an aside I mentioned the commercials I’ve been seeing with Joe N and J.J. W encouraging people to call some 800 number. Call to find out about saving money in their zip code. I was just curious. Even for this she took the time to do some research and find out the back-story. She also discovered that the 800 number wouldn’t save me any money.
2 years ago
Reply from Boomer Benefits
We’re so happy you were connected with Delaney! We hope all of our clients have the same experience as you did! We’re glad she was there to help you recently and made sure she took the time to explain things! We cannot thank you enough for sharing your experience with our team! Thank you!
Feb. 10th, 2022
Richard Lutjeharms Alma, NE
I have been on Medicare with a supplement for eight years. For the year 2022 I wanted to switch my supplement plan. I knew I would need help to make the change and I wanted an independent source of help. I googled and Boomer Benefits responded. BB representative, Wendy H, contacted me and offered to help me sort through the different companies and plans.
I cannot say enough good things about Wendy’s customer service. Through phone calls and texting she led me to securing a new plan. Whenever I contacted her with a question, she answered promptly, cordially, and correctly.
I highly recommend Wendy H and the company Boomer Benefits!
2 years ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Wendy! Thank you for sharing your experience and kind words. We’re so glad to hear how helpful she was during this process of changing plans. We greatly appreciate the kind words and recommendation and will pass them along!
Jan. 28th, 2022
Review Source
Lorraine Schulx Lakeland, FL
Being new to Medicare I was very confused about the whole process of Advantage plans and had spent many months online reading all I could to get the answers I needed. I ran across and ad for Boomer Benefits and did research on the company, I also found out they have a channel on YouTube that I now watch regularly. I made the decision to call and spoke with Ryan L, he was very knowledgeable, friendly and has a great deal of patience. We set up an appointment to go over a plan and he explained the whole plan beautifully to me. He let me ask as many questions as I needed to and spent over an hour with me. I chose a plan that I’m very comfortable and excited about. Thank you Ryan letting me interrupt you over and over again and explaining everything I had concerns about.
2 years ago
Reply from Boomer Benefits
Lorraine, we are so happy to know Ryan was able to help you with your plan and make sure you had all the details! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues! Thank you for your review!
Jan. 28th, 2022
