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8.2

Overall Score

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Toni Shaffer

Service was outstanding in facilitating our applications for applying for CIGNA health benefits! Very professional and courteous. Very knowledgeable responding to any questions. Overall good experience. Thank you, Asia J-R

9 months ago

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Reply from Boomer Benefits

We are happy to know Asia could be helpful. Thanks so much for your review!

May. 5th, 2025

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Bill Loelius

Emily M provided outstanding service investigating and following up multiple times with my insurer to confirm my payments were received and reimbursed after the doctor mistakenly submitted a claim. Amazing Service!

9 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Emily. We’re so happy to know she was there to help and guide you through your claim issues! Thank you for sharing.

May. 5th, 2025

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Jane

All of the customer service reps are dedicated to finding you the best plans. My most recent experience with Rhiannon was terrific -- she responded to my query very quickly. Always a great experience working with them

9 months ago

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Reply from Boomer Benefits

We are happy to know Rhiannon could be helpful. Thanks so much for your review!

May. 5th, 2025

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David Potts

I’ve worked with several people at Boomer Benefits. They’ve been extremely helpful. Lately I worked with Ruth Oekerman, who helped me navigate Medicare issues. She was great!

10 months ago

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Reply from Boomer Benefits

We are happy to know Ruth could be helpful. Thanks so much for your review!

Apr. 28th, 2025

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william nixon

Emily M She was exceptionally good at helping me resolve my problem and she gave good advice, friendly good customer service, I would recommend her and her group. William C Nixon

10 months ago

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Reply from Boomer Benefits

We are happy to know Emily could be helpful. Thanks so much for your review!

Apr. 28th, 2025

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brenda warkow

Ashlee M was extremely helpful and explained Medicare and Medigap options to me. She answered all my questions and made the entire process of signing up extremely easy! Thank you!!!

10 months ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Brenda! Thanks for sharing your experience with Ashlee!

Apr. 16th, 2025

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Teresa Studstill

Amy Evans was wonderful and got our answers quickly! I was stressed out and got no answers on my claim. Amy swooped in and handed everything as soon as she had all the info she needed from us. I can’t thank her enough

10 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Teresa! We’re so happy to know Amy was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Apr. 7th, 2025

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Kathy

Boomer Benifits has been so helpful in navigating Medicare,especially. Cicely P who helped me with getting a lower cost plan N. She was very professional and patient with me. I really appreciate her. Thanks again.

11 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Mar. 19th, 2025

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Rita Casterline

I recently changed from Aetna to Cigna. Riley M. guided me through the process. She made it an easy transition and her follow-up was excellent. It's going to be a noticeable savings for me monthly for the same coverage.

11 months ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Riley assisted you through this switch. It’s always wonderful to hear how our team helped you save money! Thanks so much for sharing, Rita!

Mar. 19th, 2025

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Lesley Kleemann

I have been assisted several times by Nate B., he has been extremely knowledgeable, helpful and has offered sound advice. I recommend you give Nate a call if you have Medicare questions.

11 months ago

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Reply from Boomer Benefits

We are pleased to hear that Nate could assist you. Thank you so much for your recommendation; we truly appreciate it!

Mar. 19th, 2025

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Jeff Danielson

I was very pleased with the service, information and help I received from Gabe G. He helped guide me through my best options for my specific needs. I would highly recommend working with him.!

11 months ago

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Reply from Boomer Benefits

We are pleased to hear that Gabe could assist you! Thanks so much for your recommendation, we truly appreciate it!

Mar. 11th, 2025

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Perry Madere

Paisley B was the best. She help me in every way and was very patient with me, even when I had a "silly " question. She was very helpful and trustworthy. I will recommend her to all of my family and friends.

11 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Mar. 11th, 2025

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Robert Moses

So very thankful for the assistance Emily M provided resolving my claim issue and straightening out my Medicare problem. She’s a Pro. Thanks a ton Emily and the whole team at Boomer Benefits.

11 months ago

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Reply from Boomer Benefits

That is wonderful to hear, Robert! Thank you for all your kind feedback!

Mar. 11th, 2025

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Kara Johnston

Working with Michele S has always been a pleasure and reassurance that she will do everything in her power to resolve an issue. Boomer has the greatest people! Thank you so much!

11 months ago Edited October 24, 2025

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Reply from Boomer Benefits

That’s wonderful to hear, Kara! We’re so happy to know Michele was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Mar. 5th, 2025

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Sonoma Rosso

America V. was exceptional in customer service support!

1 month ago

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Reply from Boomer Benefits

Thanks so much for the kind words, Sonoma! We’re happy to hear America was able to provide excellent support when you needed it. We appreciate you taking the time to share your experience!

Jan. 19th, 2026

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Azra Durakovic

I like detailed engagement from agent Sarah K.

1 month ago

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Reply from Boomer Benefits

We appreciate you sharing your feedback, Azra! It’s great to hear you valued the detailed support Sarah provided. Thank you for choosing Boomer Benefits!

Jan. 19th, 2026

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Cindy Bentley

I was having another bad day concerning my Healthcare coverage, when I got a phone call from Madi. She helped me transition from a bad experience to a different company. Through our call, Madi got me a way better plan with a nationally recognized company. Plus, she was a wonderful person.

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Cindy! Thank you for sharing your experience with Madi!

Feb. 28th, 2025

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RHoch

so appreciative of the high quality service I received from Stephen Arellano, He is very efficient, very easy to listen to and understand. very polite, He is definitely an asset to your company! Thank him again for his help in getting me signed up for a new supplemental plan! Robert H

1 year ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Feb. 28th, 2025

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Denise Belyavsky

Shout out to Rachael W, my rep at Boomer Benefits. She helped me sort out a very annoying Medicare processing issue and then followed up with my Supplement plan to me a credit due to the aforementioned issue. She provides top notch customer service! Excellent!

1 year ago Edited July 16, 2025

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Reply from Boomer Benefits

Thanks for sharing your experience with Allison!

Feb. 26th, 2025

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Colleen McKenna-Shaw

Boomer Benefits is a great company who knows how to help anyone navigate through the Medicare enrollment process and determine the most suitable plan for them. Bree was our assigned agent who was extremely helpful and responsive. I highly recommend them!

1 year ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Feb. 26th, 2025

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Stewart Garelick

My wife and I were getting the run around by our Medicare company regarding sizeable reimbursements for our exercise machines, and Boomer Benefits agent Ruth O helped us through every step of getting our reimbursements. What an angel! We’re so grateful!

1 year ago

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Reply from Boomer Benefits

That’s wonderful to hear, Stewart! We’re so happy to know Ruth could resolve that problem and get everything sorted out. Thanks so much for sharing!

Feb. 20th, 2025

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Linda Kotalik

I worked with Harli J and can only say that she's a pleasant person who knows how to navigate and communicate with clients and insurance companies. She really went out her her way with updates and call for me to get my best plan for me in my area. Very grateful for her help.

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Linda! Thank you for sharing your experience with Harli!

Feb. 20th, 2025

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Deborah McCarty

Larry W patiently walked me through the confusing process of signing up for Medicare benefits. Explained it all to my understanding and assured me that he would be avaliable in the future when needed. He made a daunting task a lot lighter. Thank you

1 year ago

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Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Larry! Don’t hesitate to give us a call in the future!

Feb. 17th, 2025

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Linda Calhoun

I had issues with a new dentist being able to verify my insurance. A call to Stephanie at Boomer Benefits was all I needed to do. She got the dentist office on the phone and walked them through the process of verification with our insurance company. I sure appreciate your great and timely responses to all of our health insurance needs!

1 year ago

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Reply from Boomer Benefits

So happy to hear that, Linda!

Feb. 17th, 2025

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Dave Archambault

I just recently retired and I had the pleasure of working with Colton G to get the coverage my wife and I needed to protect us going forward. He know what he is doing and is very knowledgeable and as a plus he is very friendly.

1 year ago

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Reply from Boomer Benefits

Thank you for taking the time to share your experience with Colton! We’re so happy to know he was able to assist you in navigating you and your wife’s specific situations and provide wonderful assistance. We are excited to be part of your Medicare journey. Please don’t hesitate to reach out in the future with any questions or concerns!

Feb. 13th, 2025

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Joanne Yuvanc

Extremely helpful and knowledgeable. Bree Walker, the specialist helping me, was fabulous. She was able to make quick changes when I shared new information and got me a very good plan. Bree stayed with me on the phone from start to finish; so, I had no concerned as to whether or not the plan I selected had been fully processed.

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Joanne! Thank you for sharing your experience with Bree!

Feb. 12th, 2025

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Ellen Rosman

Just had another 5-star experience with Boomer benefits; they do not disappoint. I recently moved from one state to another, so it was necessary to change one of my Medicare supplements. Jeff Brooks made it simple and pain-free and I am forever grateful.

1 year ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Jeff! We are glad he could assist you with changing your supplement plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!

Feb. 12th, 2025

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Donna

Stephanie A was a big help to us when we were having an issue getting our premium payments to Cigna. She called a couple of times on our behalf and assured us that the issue would be resolved in a timely manner. It has, and Boomer Benefits has always been a big help to us when choosing a medical policy! Thank you! Kerwin & Donna H

1 year ago

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Reply from Boomer Benefits

Donna, we are pleased to hear that Stephanie could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Feb. 12th, 2025

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Karen D

I love Boomer Benefits! I have worked with them for two years for my own Medicare supplement and Part D coverage, and today, Jessica Yant was awesome in helping my spouse sign up for a supplement and Part D. She was very friendly, knowledgeable, and appropriately enthusiastic. We are both very appreciative and happy with the service!

1 year ago Edited February 11, 2026

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Kelly and Jeff. We’re so happy to know they were there to help and guide you through your options with your best interests in mind! Thank you for sharing.

Feb. 11th, 2025

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Sarfraz Taj

It was pleasure to talk to Kay H at Boomer Benefits who help me my Medicare Part-B issue. She was commending and thoroughly understood my issue and took ownership and resolved the issue with knowledge & experience. Thank you. 👍 I fully recommend Boomer Benefits to all Medicare recipients who need help.

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that she could assist you! Thanks so much for your recommendation, we truly appreciate it!

Feb. 11th, 2025

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Douglas Steinberg

Boomer Benefits helped me navigate my enrollment into Medicare and advised on the right plan, including supplemental coverage. There is no hard sell, but good coaching one what makes the most sense. I worked with Allison B who was really responsive, knowledgeable and efficient. I highly recommend this company!

1 year ago

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Reply from Boomer Benefits

We are pleased to know that Allison could assist you with your transition to Medicare and help make the process easier. Thank you for trusting us to help! Don't hesitate to call in the future if you have any questions or concerns.

Feb. 10th, 2025

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Cyndi Webster

Harli J has helped me so much. When she said she would call me she did! Very good in helping me understand what I needed to do and offered her assistance. I’m glad she offered to let me call her in the future if I ever have a question or need further assistance!

1 year ago

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Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate, but we're happy Harli was able to help and provided such wonderful assistance. Don’t hesitate to give us a call in the future!

Feb. 10th, 2025

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Cathy Mangels

We were very happy with our agent Amy E's with Boomer benefits. Amy was very helpful and efficient and knowledgeable about all the supplemental policies available. She was pleasant and friendly easy to work with. Amy made us feel comfortable with dealing with Boomer Benefits. Amy was Amazing!

1 year ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Amy! We are glad she could assist you with your supplement plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!

Feb. 10th, 2025

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Trudy Clark

Boomer Benefits is simply the best there is at helping navigate the daunting path of Medicare and supplemental as well as advantage policies. So happy I found them. Paisley and Ceila have been wonderful to work with! Can't say enough good things about them and their follow up. Trudy C

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Paisley and Cecilia. We’re so happy to know they were there to help and guide you through your options with your best interests in mind! Thank you for sharing.

Feb. 10th, 2025

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Liz

Boomer benefits has been so helpful. Their customer service is excellent. My contact for some of the insurance was Paisley B she was very helpful and pleasant to work with! Recommend anyone seeking Medicare insurance look into getting help from this company.

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Paisley could assist you. Thank you so much for your recommendation; we truly appreciate it!

Feb. 10th, 2025

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Laurie S

Every interaction with Boomer Benefits has been so helpful, relieving and pleasant. Most recently worked with Kendra G, who patiently and without well-deserved judgement of me, restored coverage that I had let lapse. She’s the best!!!

1 year ago

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Reply from Boomer Benefits

Laurie, we are so happy you were connected with Kendra! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you. We cannot thank you enough for sharing your experience with our team!

Feb. 10th, 2025

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Phillip

I am so glad that reached out to Boomer Benefits for a coverage plan since I am planning to retire and my wife and I will be losing my company plan. I was so fortunate to be contacted by Zachary F. Zachary had a wealth of knowledge and found the perfect plan for both of us. Thank you Zachary.

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Zachary! We’re so happy to know he was there to help and guide you through your options with your best interests in mind! Thank you for sharing.

Feb. 10th, 2025

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Sabra

We are very grateful to Boomer Benefits for the way everyone from the receptionist to our agent, Jeff B, makes enrolling and re-enrolling in Medicare a simple and well-organized process! I love the positive attitudes of everyone I have worked with and videos from the owner, Danielle. It is a pleasure to do business with Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

It is great to hear that Jeff could assist you! Thanks for taking the time to leave a review.

Jan. 30th, 2025

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Rick

Great experience working with the Boomer Benefit team. Bill W and Wendy H created a great working environment. Wendy created the best options for my Part D and I feel very comfortable with my decisions based on her expertise.

1 year ago

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Reply from Boomer Benefits

Thank you, Rick, for letting Bill and Wendy assist you with your plan options. It means a lot to us!

Feb. 3rd, 2025

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Nancy Gooding

Emily was extremely helpful in answering all my questions of which I had many. She contacted my doctor's office and my Medicare HMO to get answers for me. She spent a great deal of time with me and I never felt rushed. Thank you again for all your help. It is greatly appreciated.

1 year ago

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Reply from Boomer Benefits

Thank you, Nancy, for taking the time to give us a review. We appreciate you allowing Emily to assist you and answer your questions. Thanks so much for your 5-star rating!

Feb. 3rd, 2025

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Kelly Marshall

Appreciate the knowledgeable help from Andrew L at Boomer Benefits. This company makes signing up for Medicare so simple. And their online information and discussion among members is so beneficial. I would certainly recommend Boomer Benefits to anyone turning 65.

1 year ago

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Reply from Boomer Benefits

Kelly, it is wonderful to know that Andrew could help make the Medicare process easier. Thank you very much for your recommendation and 5-star rating!

Feb. 3rd, 2025

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Chang Liu

Very good company as Paisley B helped my wife and I out to discuss the offerings for Medicare and understand our needs. The process was seamless and transparent. Paisley is a professional and we are very happy with Boomer Benefits.

1 year ago

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Reply from Boomer Benefits

Thank you for your review! We are pleased to hear that Paisley could be so helpful to you and your wife with your Medicare needs. We appreciate your feedback and 5-star rating.

Jan. 31st, 2025

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Susan Means

I highly recommend Boomer Benefits. I am just turning 65 and needed to choose a Medigap policy, add dental & vision coverage and select a Plan D provider. I worked with Colton G and Jessica M who were extremely knowledgeable and able to answer all of my questions. I am very grateful for their assistance in making the best choices for my needs.

1 year ago

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Reply from Boomer Benefits

Thanks so much for your recommendation, Susan. It means a lot to know that Colton and Jessica could both answer your questions and provide you with helpful customer service!

Jan. 30th, 2025

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Jeff Barfield

I recently relied upon Boomer Benefits and its representative Ashley G to answer questions I had about medical insurance benefits while traveling overseas with my Part B medicare supplement plan. She was helpful and knowledgeable. I was most appreciative and now can travel with confidence that I have the medical coverage I need.

1 year ago

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Reply from Boomer Benefits

Jeff, we appreciate your 5-star rating and review! We are pleased to hear that Ashley could answer your questions. Thanks so much for your feedback.

Jan. 23rd, 2025

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linda greene

Excellent, professional, consistent customer service provided by Natasha R. She helped me overtime and found an answer to my question even when I was sidetracked and procrastinated. Thank you Natasha for helping as I am not well versed in this and you never made me feel “less than”. Thank you again.

1 year ago

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Reply from Boomer Benefits

It is great to hear that Natasha could answer your question and help make things clear. Thank you for trusting us to help!

Jan. 23rd, 2025

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Dickson Lee

I recently retired and despite previous conversations with other Medicare brokers, I was completely lost. Boomer Benefits, specifically Darla F, guided me through the mess and helped me find what I believe is the best, most cost effective plans for my wife and myself.

1 year ago

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Reply from Boomer Benefits

Thanks for your review! We're happy to hear that Darla could assist you and your wife with your plan options. We appreciate your 5-star rating!

Jan. 21st, 2025

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Dave

Personnel at BB totally responsive and know their stuff. Even proposed a Plan D company they don’t represent…lot of integrity! Alexis Peterson is outstanding in terms of service and responsiveness helping us navigate refunds for doctors who don’t “accept” Medicare!

1 year ago

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Reply from Boomer Benefits

Thanks so much for your kind words, Dave! We're so glad Alexis could provide you with great customer service.

Jan. 21st, 2025

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Kathy Y

You won't find any nicer, professional, competent people than those at Boomer! Andrew E. worked with me to get my husband set up and was the best! He made it so simple and quick. Keep hiring these great people for your company!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Andrew could assist you and your husband with your Medicare plan options. Thanks for your review and 5-star rating, Kathy!

Jan. 17th, 2025

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A Ceb

New client for this group. Medicare goofed up and had my pre Medicare insurance listed as active. It was not. Tere D at Boomers was excellent in helping me get this resolved. She followed up consistently and helped me navigate getting this resolved. Fantastic service!

1 year ago

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Reply from Boomer Benefits

Thanks for taking the time to give us a review and 5-star rating. We're happy to hear that Tere could help you get this issue resolved!

Jan. 17th, 2025

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Connie

I'm new to Medicare and so far Boomer Benefits has made it an easy, painless process. I feel like they really care and want to help me make the best decisions for me. Wendy H was wonderful helping me to select a Drug plan, and Allison Boyd was fantastic helping me choose a Health plan.

1 year ago

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Reply from Boomer Benefits

Connie, it is wonderful to know Wendy and Allison could both assist you with your Medicare. Thanks so much for your 5-star rating and review!

Jan. 8th, 2025