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8.7

Overall Score

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Walt Richardson Dallas, TX

Paulette D. was my contact at Boomer benefits She absolutely understood the system and guided me through it. I was very nervous about the process but Paulette relieved all possible angst!!! Further the customer service for each product and knowledge of that product awesome. Received an email informing Boomer would contact me when it was time to acquire the last price to the puzzle, drug policy.

5 years ago

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Reply from Boomer Benefits

Walt, we greatly appreciate you taking the time to let us know about your experience! We are thrilled to hear Paulette could help relieve the overwhelming decisions. She is a wonderful part of the team. We can't thank you enough for your feedback!

Mar. 10th, 2021

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Bill La Grange, IL

Many months ago I called Boomers because of an issue I was having with a bill not being paid by Medicare. I worked with Haley H. and she basically took charge of the situation. I had forgotten that the bill was still outstanding when she called me this afternoon. Haley told me that everything had been taken care of and Medicare had paid the bill which I assume they would have done originally. Haley was great to deal with and is an example of the professional service we have come to expect from the Boomer agency.

5 years ago

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Reply from Boomer Benefits

Bill, thank you for taking the time to let us know about your experience. We are passing your kind words on to the team!

Mar. 8th, 2021

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Michael Conroe, TX

Absolutely Outstanding! Kate H. was very understanding and committed to helping us in our situation, going above and beyond our expectations. Kate is very knowledgeable of insurance products and policies. She handled our issues with expediency and professionalism. It was evident that her passion was in doing her best for her clients. Thank you for a job well done! Michael and Kathleen Sracic Houston, Texas

5 years ago

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Reply from Boomer Benefits

Michael and Kathleen, thank you for the great feedback. Kate is such an asset to our team, we are pleased to hear she was able to help you!

Mar. 8th, 2021

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Evan M

Customer service was excellent. He knew everything that we asked him very fast service. . Lonzell Arrington was amazing

3 months ago

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Reply from Boomer Benefits

We’re grateful you took the time to leave a review, Evan! It’s wonderful to hear Lonzell was able to answer your questions quickly and provide excellent service. Thanks for choosing Boomer Benefits!

Jan. 19th, 2026

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Sandra

I loved how easy it was to work with Chris F. looking for a plan that will save me some money. He was great!

3 months ago

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Reply from Boomer Benefits

Thank you, Sandra! We’re glad Chris could help you find a plan that saves money and made the process easy. We appreciate you sharing your experience!

Jan. 9th, 2026

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Linda Howell

All of the employees we have spoken with have been very knowledgeable, professional and courteous. Number one great service.! Linda Howell

4 months ago

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Reply from Boomer Benefits

Thank you, Linda! We truly appreciate your kind words and are so glad our team has provided you with great service!

Dec. 10th, 2025

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Susan Rountree

Easy to get what I needed done! I started with Boomer Benefits when I first began Medicare. My stepmom recommended them since she was so pleased.

4 months ago

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Reply from Boomer Benefits

Thank you, Susan! We are so glad you found us helpful from the start. We appreciate you being part of our Boomer Benefits family!

Dec. 10th, 2025

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Marcol Greenlaw

I have had an excellent experience with Boomers Insurance, Larry West in selecting a Medi-Gap plan for my wife and I. I highly recommend him.!

4 months ago

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Reply from Boomer Benefits

Hi Marcol! Thank you so much for sharing! We are so glad that Larry could help you find a Medigap plan that works best for you! Feel free to reach out to our client service team if you ever need anything!

Dec. 3rd, 2025

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Sarah Fisher

Ashley Stout very helpful with everything including answering our numerous questions in a timely manner! She never disappoints.

4 months ago

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Reply from Boomer Benefits

Sarah, we’re so happy to hear Ashley took great care of you and answered all your questions! Thank you for the lovely review!

Nov. 28th, 2025

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Catherine Mccraw

David Doyle helped me. I got all the answers I needed and got everything explained to me about what I will get. Thanks so much for helping me out!!

4 months ago

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Reply from Boomer Benefits

Catherine, we’re thrilled David was able to give you all the clarity you needed! Thank you so much for taking the time to share this!

Nov. 28th, 2025

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D P

I was able to talk with Zachary Whiteman and he was very helpful. I was able to get my Part D completed and he answered all of my questions.

4 months ago

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Reply from Boomer Benefits

We’re so glad Zachary was able to walk you through your Part D and answer every question clearly! Thank you for the kind review!

Nov. 28th, 2025

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Nadine Pranckunas

Bill Wessels was extremely helpful and knowledgable. Took all the time I needed to find a Meduicare Advantage plan right for me.

5 months ago

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Reply from Boomer Benefits

Nadine, we love hearing that Bill took the time to help you find the right Medicare Advantage plan! Thanks so much for the kind words!

Nov. 28th, 2025

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Carol Elizabeth

Alexis Peterson was an absolute joy to work with. I was amazed at how quickly she resolved my billing problem. I will never forget her kindness!

5 months ago

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Reply from Boomer Benefits

Thank you, Carol! We’re thrilled Alexis was able to resolve your billing issue so quickly. Please don't hesitate to reach out again if you ever need anything else!

Nov. 28th, 2025

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Dolf Dunn

Amanda Sutter has helped my wife and I for 4 years now in making well informed decisions about our Medicare Supplement and Part D Rx plan.

5 months ago

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Reply from Boomer Benefits

Thank you, Dolf! We’re so glad Amanda has been such a reliable and knowledgeable guide for you and your wife all these years!

Nov. 28th, 2025

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martin

Rhiannon mead so professional and knowledgeable. She put me at ease on my Medicare. Boomer benefit's is the only way to go.

5 months ago

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Reply from Boomer Benefits

Thank you, Martin! We’re so glad Rhiannon helped put you at ease and made your Medicare experience smoother!

Nov. 28th, 2025

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YVONNE B HENSON

i was very pleased with the information/help i received from Tina Krutenat. she was knowledgeable and open to questions.

5 months ago

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Reply from Boomer Benefits

Yvonne, we’re so glad Tina provided clear information and made you feel comfortable asking questions! Thank you for choosing us!

Nov. 28th, 2025

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Tandy Agner

Can’t say enough good things about Boomer Benefits and Kendra G in particular. What a bright spot in navigating an overwhelming situation. So Thankful

5 months ago

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Reply from Boomer Benefits

Tandy, thank you so much! We’re thrilled Kendra could be a bright spot during such an overwhelming process! She will be so happy to hear this!

Nov. 28th, 2025

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Regina Ward

Customer Review Video

6 months ago

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Reply from Boomer Benefits

Regina, we are pleased to hear that Jaime could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Sep. 25th, 2025

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Robert Kaplan

Boomer Benefits is great! They follow through over many months and are incredibly efficient and conscientious. Chris G was terrific! Thank you so much!

7 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Robert! Thank you for sharing your experience with Chris!

Sep. 25th, 2025

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Cindy

Jabril J is spectacularly helpful - and excellent with both follow-ups and communication. I feel very fortunate to have had his help with my Medicare Part D!

7 months ago

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Reply from Boomer Benefits

We are happy to know Jabril could be helpful. Thanks so much for your review!

Sep. 8th, 2025

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Tom Embrey

Risheena W did an outstanding job communicating and helping us with the application process. Everything was made very clear and easy to understand Thank you Risheena W

7 months ago

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Reply from Boomer Benefits

We’re thrilled that our team could make the application process easier for you, Tom! Thank you for sharing your experience with Risheena!

Sep. 4th, 2025

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Karen Rosenthal

I was assisted by Risheena W today. She was so helpful, friendly, and knowledgeable. She was a delight. Would highly recommend her to everyone who calls Boomer Benefits!

7 months ago

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Reply from Boomer Benefits

We are pleased to hear that Risheena could assist you. Thank you so much for your recommendation; we truly appreciate it!

Aug. 28th, 2025

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Ravi Menon

I have been with Boomer Benefits since 2021. I recently switched my Medigap Plan G with the help of Allie T. She was very informative and timely with her responses.

8 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Ravi! We’re so happy Allie was able to help you find a new plan!

Aug. 18th, 2025

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Reba Duckworth

Ruth OeOerman, did great getting my billing issue straightened out. . I appreciate Ruth so much. I’ll need BB service again during open enrollment.

8 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Reba! We’re so happy to know Ruth was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Aug. 11th, 2025

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Chris Hollaway

I have used Boomer Benefits for years, and can't say enough good things about the company. Darius B was very helpful, got me what I was looking for with a price I could afford. This company is amazing!!

8 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Chris! Thank you for sharing your experience with Darius!

Jul. 23rd, 2025

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Rick

Amy E is a polite and honest She got my claims handled she stayed on top of them and was in contact with me thru the whole process I highly recommend Amy and Boomer Benefits

8 months ago Edited July 22, 2025

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Reply from Boomer Benefits

We are pleased to hear that Amy could assist you. Thank you so much for your recommendation; we truly appreciate it!

Jul. 23rd, 2025

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Deb Justice

Talked with Aaron G today -he was extremely helpful and answered all my questions. I will be doing a follow-up with him in a couple of months to go over a couple of additional plans-

8 months ago

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Reply from Boomer Benefits

We are happy to know Aaron could be helpful. Thanks so much for your review!

Jul. 23rd, 2025

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Karen

Kailey H from Boomer Benefits was great in helping me sort out some information regarding my supplement plan. All of my questions were answered after a follow up phone call and email.

9 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Karen! We're so happy to know Kailey could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jul. 23rd, 2025

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Matt Mainini

I just wanted to thank Veronica E. on setting up my medicare Part D information drug plan card from Cigna. It was an easy, quick, painless process with her that I appreciate very much. Great job Veronica

9 months ago

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Reply from Boomer Benefits

We are happy to know Veronica could be helpful. Thanks so much for your review!

Jul. 16th, 2025

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John Venner

I went in totally cold and feeling overwhelmed at the thought of starting this process....I came out of my first phone call with Kevin relaxed, confident and completely satisfied with the direction I was headed.

9 months ago

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Reply from Boomer Benefits

So happy to hear that, John! Thanks for sharing your experience with Kevin!

Jul. 23rd, 2025

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Cindy

This is a phenomenal advisory company; the associates are extremely knowledgeable, helpful - and patient for newcomers to Medicare (which can be very confusing!). In particular, Ryan L and Bree W were extremely helpful!

9 months ago

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Reply from Boomer Benefits

We are happy to know Ryan and Bree could be helpful. Thanks so much for your review!

Jul. 23rd, 2025

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SS

Hello....i have been helped by a very professional, cordial, informative, patient and prompt customer service representative. I am very happy with the service I've received from Ashley Stout. Thanks for all your help Ashley.

9 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Jul. 23rd, 2025

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Trudy

I needed help with a charge that I felt was not appropriate.The response from boomer benefits when I called was immediate!Julia P called me back today to see if my problem was resolved

9 months ago Edited July 3, 2025

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Reply from Boomer Benefits

Thanks for sharing your experience with Julia!

Jul. 3rd, 2025

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William Atkinson

Anthony made signing up for Medicare very simple. He shopped the best prices and benefit packages. Anthony and Boomer benefits take the worry out of signing up for Medicare.

9 months ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, William! Thank you for sharing your experience with Anthony!

Jun. 27th, 2025

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Nannette Brown Morrow

Boomer Benefits helped make the confusing world of Medicare so much easier. Just finished up my Part D selection. Claire H made the process seamless, and was quick to follow up on any needs I may of had

9 months ago Edited September 4, 2025

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Nannette! Thank you for sharing your experience with Brian and Emily!

Jun. 27th, 2025

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Stella Monreal

Great experience with Boomer Benefits all around! I was pleasantly surprised how Jabril J handled my case after my previous advisor, Kay wasn't available. Great company, don't know what I would have done without them!

9 months ago Edited August 27, 2025

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Reply from Boomer Benefits

We are happy to know Kailey could be helpful. Thanks so much for your review!

Jun. 25th, 2025

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ronstewart77@sbcglobal.net

Glad I have Boomer Benefits in my corner to help me navigate these important decisions on my healthcare! Jeff was easy to communicate with and made the process of changing providers smooth and easy

9 months ago

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Reply from Boomer Benefits

We are happy to know Jeff could be helpful. Thanks so much for your review!

Jun. 25th, 2025

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Dennis McLaughlin

Emily Morales did a great job with getting me a proposed contract with Banker’s. She asked a lot of questions and answered all the questions that I had. She was a delight to work with. Dennis McLaughlin

10 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Dennis! We're so happy to know Emily could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jun. 20th, 2025

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Patricia Cook

Kailey Hale was very helpful in canceling the dental writer on Ricky's medicare, through United Healthcare. She even called them and got a confirmation number to verify that they were canceling!!

10 months ago

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Reply from Boomer Benefits

We are happy to know Kailey could be helpful. Thanks so much for your review!

Jun. 20th, 2025

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Diane T.

I worked with Casey H. She was phenomenal! Casey answered all the questions I had very thoroughly. Calling Boomer Benefits was probably one of the best decisions I have made in quite a while.

10 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Diane! Thank you for sharing your experience with Casey!

Jun. 18th, 2025

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Bud Boatwright

BEST agent at Boomer Benefits! Angie K!!!! No question is too small or too detailed. She always gets to the bottom of our issues! Best thing we ever did was stumble on Boomer Benefits and of course Angie!

10 months ago

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Reply from Boomer Benefits

So happy to hear that, Angie! We’ll pass along the kind words!

Jun. 18th, 2025

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Maureen Tilley

Wendy H is great! She was extremely helpful when I applied to my medicare plan D. I have been very pleased with Boomer Benefits. They took the stress out of applying for Medicare. Thank you!

10 months ago

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Reply from Boomer Benefits

We are happy to know Wendy could be helpful. Thanks so much for your review!

Jun. 18th, 2025

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Kathy Gahagan

Leeann with Boomer Benefits went out of her way to make sure that an element of my insurance was fixed. I couldn’t have done it without her. She was great and I’m so glad I chose to get insurance using their services.

10 months ago

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Reply from Boomer Benefits

Kathy, we are pleased to hear that LeAnn could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Jun. 18th, 2025

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Michelle Metzger

I signed up with Boomer Benefits this year. Kelly Davis and Laura Gutierrez are excellent agents. They take time to respond to all my questions in a friendly and courteous way.

10 months ago

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Reply from Boomer Benefits

We are pleased to hear that Kelly and Laura could assist you. Thank you so much for your review!

Jun. 13th, 2025

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Scott G

I've been working with Sydney V. on a claim issue. She has been great and never gave up (even when I did). I couldn't be more pleased with her efforts and that of Boomer Benefits.

10 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Scott! We’re so happy to know Sydney was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Jun. 13th, 2025

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Jerry Collins

LeAnn R assisted me in finding a good Chiropractor in the area, I got in right away and it feels so much better. LeAnn did a great job for me, and followed up on everything. Thank you, Gerald C

10 months ago

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Reply from Boomer Benefits

We are happy to know LeAnn could be helpful. Thanks so much for your review!

Jun. 13th, 2025

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Marsheila Shelton

I loved the help I received. The person I worked with was very knowledgeable and helpful. She explained everything in terms I could understand. Answered all of my questions. Thanks Tina.

10 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Marsheila! We're so happy to know Tina could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jun. 6th, 2025

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Thelma Huttunen

Julia P is very knowledgeable and professional to talk to. Very patient in explaining and answering my questions. She sounds like she really like what she does. Easy to talk to. Shes an asset to the company.

10 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Jun. 6th, 2025

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Dorothy Annette

Boomer Benefits is consistently great to work with. Vivian N worked diligently to follow up with care and made sure all my concerns were addressed. Professional and knowledgeable, Boomer Benefits makes things easy!

10 months ago

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Reply from Boomer Benefits

We are happy to know Vivian could be helpful. Thanks so much for your review!

Jun. 2nd, 2025

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Melanie Pager

I love Boomer Benefits! They are a wealth of information and specific help when needed. Jasmine D has been a great help to me as she has persevered for a year to resolve my issue. Thank you!!

10 months ago

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Reply from Boomer Benefits

Melanie, we are pleased to hear that Jasmine could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

May. 23rd, 2025