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8.2

Overall Score

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Kenneth Payne NC

Kaylynn P did an absolutely outstanding job matching me up with a plan to meet all my needs! She is very professional, knowledgeable, and helpful. I feel that she went "the extra mile" to make sure I got the best coverage for my personal needs. I will recommend her and boomerbenefits to my friends and family.

1 year ago

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Reply from Boomer Benefits

Kenneth, thank you for taking the time to share your experience with Kaylynn! We greatly appreciate your recommendation.

Dec. 27th, 2023

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Martha Bidal Albuquerque, NM

I always get 5 Star Service from Boomer Benefits! And today, with Angie K, was no different! She worked with me to find a more cost effective Part D Plan - with broader coverage - and then helped me get my auto bank draft established. All set for 2024! Thanks, Angie - and Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

We greatly appreciate your 5-star rating! We are glad Angie could assist you with your Part D plan. Don't hesitate to call in the future if you have any questions or concerns!

Dec. 27th, 2023

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jerry israel

Rhiannon M was very patient with me as I didn’t want to just jump into a policy. Wanted to save as much money as possible as I am under VA healthcare. With help from her finally landed on a policy. Thanks for your professionalism as well as your patience with me. Boomer Benefits is the absolute best!!!!

1 year ago

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Reply from Boomer Benefits

Jerry, thank you for your 5-star review! We know your Medicare is important, so thank you for trusting us to help!

Dec. 27th, 2023

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laurie wilkerson Akron, OH

Love this company! Worked with them to sign up medicare last year. They helped me avoid penalties. This year I worked with Claire H. She provided me with multiple options that met my criteria to make a change this year. They make the medicare maze so much more manageable! So appreciate everyone I have worked with at Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

Laurie, we are so happy to know Claire could help you with your recent plan choices! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues!

Dec. 27th, 2023

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Bob Gold St Louis, MO

Kendra G. did a fantastic job of walking us through this complicated process! Don't know if all the employees are this knowledgeable, but if they are, keep up the good work! Appreciate all the time, emails, phone calls, and expertise she gave.

1 year ago

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Reply from Boomer Benefits

It's great to hear that Kendra could assist you and help make the process a little less complicated! We appreciate your review so much.

Dec. 27th, 2023

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Ken Murphy Front Royal, VA

Kate H was informative and attentive. She guided us through the Part D selection flawlessly with on the spot analysis of alternates. She displayed exceptional patience as we cycled her a couple of extra times due to senioritus. Great Job Kate!!!

1 year ago

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Reply from Boomer Benefits

It is great to hear that Kate could assist you with your Part D! Thank you for your review, Ken!

Dec. 27th, 2023

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Tracie Carter Fuquay-Varina, NC

The educational videos and informed service were excellent. Jade M helped me navigate through my initial enrollment providing me with the best value and answering all of my questions. She was very patient with my questions and had the answers I needed.

1 year ago

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Reply from Boomer Benefits

Thank you, Tracie, for sharing your experience with Jade. It is wonderful to know she could answer your questions and provide you with great customer service.

Dec. 27th, 2023

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Dan Nolan San Antonio, TX

It goes without saying, but BB customer representatives have never let me down. Most recently, I had the pleasure of working with Brandon T. He spent a lot of time trying to find me a different plan D. After all his due diligence, I went from a premium of over $50 a month to a new plan D for .50 cents a month!! Thank you again Brandon and BB!!

1 year ago

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Reply from Boomer Benefits

Dan, it is so great to know Brandon could assist you with your Part D plan. It truly means a lot that you have trusted us to help you with Medicare!

Dec. 27th, 2023

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Betsy Gard Decatur, GA

I was very happy to have Boomer Benefits help me find the best Part D plan for 2024. Angie was diligent, supportive, and educative to learn more about the programs in my county and state. I think anyone working with Angie knows she is conscientious and easy to work with.

2 years ago

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Reply from Boomer Benefits

We're pleased to hear that Angie could provide you with excellent customer service, Betsy! Thank you for allowing us to help.

Dec. 27th, 2023

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Robert Thompson Long Branch, NJ

We have used Boomer Benefits in the past and found them to be very helpful and knowledgeable on all things Medicare. I needed to get a new prescription drug program for 2024 and recontacted them. Bree W was just great and got it done in a timely fashion even though this is their busy season. Great job!

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Robert! We greatly appreciate your review and are happy to hear that Bree could assist you with your prescription plan!

Dec. 27th, 2023

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William T. Moran T Moran Fort Worth, TX

I wanted to see if there was a less expensive Part D drug for my wife. Rhiannon M responded to my question and found a plan covering my wife's meds and walked us through the enrollment process seamlessly. Rhiannon's professionalism and diligence was top notch. We will save $200 next year with the plan she found. Excellent customer service!

2 years ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, William! Thank you for sharing your experience with Rhiannon!

Dec. 4th, 2023

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Virginia L Akers

I want to say Thank You to Jacob and Veronica for helping me get my medical plan and drug plan. I was so scared the way prices are going up each year, that I wondered if I will be able to keep it much longer. Once again thank you both for your help.

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Veronica and Jacob! It is great to hear they could assist you with your plan options. We appreciate you allowing us to help!

Dec. 4th, 2023

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Becky Urwiller Powell, WY

Thank you Ruth O for your help in resolving some billing questions we recently had from a clinic. She discovered the clinic did not have the Plan B insurance and once that was added, she followed up until the billing was resolved. We really appreciated that she stayed in touch with us even during your busiest time. Thanks Ruth!

2 years ago

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Reply from Boomer Benefits

Thank you, Becky, for sharing your experience with Ruth! We are happy to know she could assist you with some billing questions! We appreciate you trusting us to help.

Nov. 29th, 2023

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Bill R Hamburg, NJ

I have used Boomer Benefits since 2020 to help navigate the complex Medicare process for my wife and me. Boomer Benefits continues to deliver and have great customer service as experienced today while working with Delany M. I highly recommend Boomer Benefits for all your Medicare needs.

2 years ago

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Reply from Boomer Benefits

We are so glad Delaney could be there to help. We greatly appreciate your recommendation, Bill!

Nov. 29th, 2023

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Brian Deering Henrico, VA

Navigating Medicare is one of the most convoluted onboarding experiences I've ever had. Larry A, Boomer Benefits, was incredibly helpful, patient and tolerant. Highly recommended for anyone trying to understand the miasma that is Medicare.

2 years ago

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Reply from Boomer Benefits

Brian, thank you for sharing your experience with Larry. We greatly appreciate your recommendation!

Nov. 28th, 2023

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Laura Catherall Fernley, NV

Natasha was fantastic! She helped from the beginning to the end in securing a refund from one of the plans that "didn't dropped" me when we went to a different plan. She stayed on the phone with me when we spoke to the plan as well as followed up. I am so glad to have Natasha and Boomer there for me!

2 years ago

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Reply from Boomer Benefits

Thank you for your review, Laura! We are pleased to hear that Natasha could assist you with your plan!

Nov. 28th, 2023

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gil hernandez Montclair, NJ

Hello. I just want to praise Jacob N for his outstanding service at Boomer Benefits. Jacob was super efficient and highly professional with a terrific customer service skills. Thank you Boomer Benefits and Mr. Jacob N for helping me obtain the right plan for me. 5 stars rating from me.

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Jacob! We are so happy to know he could provide you with excellent customer service.

Nov. 28th, 2023

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K S

Wendy H was very helpful as I needed to change my husband's Part D coverage for 2024. The Boomer Benefits' website gave me a head start in researching the best plan for him, and Wendy confirmed my research, and assisted me in completing the enrollment for his 2024 Part D plan. Thank you Wendy!

2 years ago

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Reply from Boomer Benefits

It is great to know that Wendy could be so helpful in assisting with your husband's Part D plan. Thank you for trusting us to help, it truly means the world to us!

Nov. 28th, 2023

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Douglas Bowman Bristol, TN

Michelle W was extremely helpful in assisting me with my health and drug plans. She was very knowledgeable, professional and courteous. As a result of my relationship with Boomer Benefits and Michelle, I have referred my girlfriend to Michelle.

2 years ago

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Reply from Boomer Benefits

Douglas, thanks for your review! It is great to hear that Michelle could assist you with your drug plan. We appreciate your recommendation very much!

Nov. 28th, 2023

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Maridee Ryan

Madison M did a great job assisting me with my Part D. She was clear in answering any questions and was very professional. The thing I appreciated the most was how quickly she responded to my questions. I highly recommend Boomer Benefits.

2 years ago

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Reply from Boomer Benefits

Thank you, Maridee, for sharing your experience with Madison! We are happy to know she could assist you with your Part D. We appreciate your review and 5-star rating!

Nov. 28th, 2023

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CDRC Guitar

Stephanie A did a fantastic job helping me find the best and lowest cost plan! I have been a satisfied client of Boomer Benefits for several years, snd the quality of service has remained top notch. I recommend Boomer to anyone who is looking for expert help navigating Medicare choices!

2 years ago Edited January 9, 2025

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Reply from Boomer Benefits

It is wonderful to know Veronica could answer your questions and assist you with your drug plan. Thank you for your recommendation!

Nov. 14th, 2023

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Debra Theriot San Antonio, TX

A huge thank you to Jessica M at Boomer Benefits!!! Jessica worked diligently with me to get my Plan G and D cost reduced significantly. My appreciation goes out to her and the rest of the Boomer staff. Boomer is the only company to work with.

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Jessica! We are happy to hear she could assist you with your Medicare plans. We greatly appreciate your 5-star rating and review!

Nov. 10th, 2023

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Claudia Chicago, IL

I was not looking forward to calling three or four different companies to see if I could get a better rate and then a friend told me about Boomer Benefits. Tina K was so kind, helpful and patient with my many many questions and took away every bit of angst I had about the process. With her help I was able to save over $110 a month.

2 years ago

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Reply from Boomer Benefits

Claudia, we are happy to know Tina could provide you with such excellent customer service. Thank you for trusting us to help you with Medicare!

Nov. 10th, 2023

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Regina Rodwell-Bell Kintnersville, PA

Boomer Benefits has been so helpful over the past few years. Recently Sydney G. was persistence personified in getting CVS to reimburse us for vaccines. Her time on this project was extensive, all the while staying in communication with us on the steps being taken. Thanks to her, and Boomer Benefits, we received our reimbursement.

2 years ago

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Reply from Boomer Benefits

It is wonderful to hear how Sydney could assist you with getting CVS to reimburse you. We greatly appreciate your review!

Nov. 10th, 2023

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Monty Williams Gladewater, TX

Great customer service for Boomer Benefits for our 2024 Part D plan decisions. We have really enjoyed working with Delaney M for both our Part D and Medigap plans since we turned 65. Highly recommended BB for help with their oprions.

2 years ago

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Reply from Boomer Benefits

Thank you, Monty, for sharing your experience with Delaney. We are happy to hear she could assist you with your plan options. We greatly appreciate your recommendation!

Nov. 8th, 2023

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Romain Bertein

Juliette T was extremely helpful and patient with all of my questions and gave me detailed answers in a timely manner so that I was able to make the right choice for my specific prescription plan needs. I look forward to working with her again.

2 years ago

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Reply from Boomer Benefits

We are happy to hear Juliette could be so helpful and answer your questions, Romain! Thank you for allowing us to help. We look forward to serving you again in the future!

Nov. 8th, 2023

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Joanna Booher Phoenix, AZ

Excellent Experience! I did a lot of research before calling Boomer Benefits, making sure they were a trustworthy company I wanted to do business with. Jade M spent nearly two hours helping me with my choices. Feel very secure with my choices and appreciate Boomer Benefits free services. I highly recommend BB.

2 years ago

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Reply from Boomer Benefits

Thank you, Joanna, for sharing your experience with Jade! We are pleased to hear she could assist you with your plan choices. We sincerely appreciate your recommendation!

Nov. 8th, 2023

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Erland Schulze San Angelo, TX

Ruth at Boomer Benefits gave me some of the best customer service I have ever had. She was helpful and followed up more than necessary to help me file an appeal to a rejected claim. It was so nice to have someone who cares about you!

2 years ago

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Reply from Boomer Benefits

We are pleased to hear that Ruth could be so helpful to you! Thank you for trusting us to be here for you.

Nov. 2nd, 2023

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Ken Horton Fort Worth, TX

Wendy H, great customer service, friendly outgoing personality. knows her stuff. helped me save money on my Rx coverage, she presented me the steal of a deal. happy with her overall performance. you cant go wrong with her. 5 stars is not fair to this young lady.. wendy deserves 100 stars

2 years ago

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Reply from Boomer Benefits

Ken, thank you for sharing your experience with Wendy! We are pleased to hear how helpful she was in saving you money. We greatly appreciate your 5-star review!

Nov. 1st, 2023

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Mario Chiara

I had a Boomer representative, Chris W, help me with my MediGap application and I was extremely satisfied. Chris was amazing. He's efficient, friendly and knowledgeable, and guided me through the process very smoothly. Great experience!

2 years ago

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Reply from Boomer Benefits

Mario, we are glad Chris could assist you with your Medigap plan and help make the process smoother. We appreciate your feedback and review!

Nov. 1st, 2023

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MB Cedar Grove, WV

I needed dental and vision insurance and called Boomer Benefits. I was put in contact with Kat K and she was very helpful. She gave me some options and when I picked the insurance of my choice, helped me fill out the application and followed through until my insurance was approved. Great job!

2 years ago

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Reply from Boomer Benefits

Thanks so much for your review! We are glad Kat could be so helpful to you.

Nov. 1st, 2023

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William Payne Celina, OH

Sarah D with Boomer Benefits was very helpful in understanding the difference between supplemental and advantage plans, and ultimately selecting the latter is the best plan for me and Judy. We recommend Boomer Benefits to anyone that is interested in enrolling in a supplemental or advantage plan!

2 years ago

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Reply from Boomer Benefits

Thank you, William, for sharing your experience with Sarah. It is wonderful to hear that she could help you and Judy find the plans that are suitable for your healthcare needs and budget. We truly appreciate your recommendation!

Nov. 1st, 2023

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Adriana Nicholson Charlottesville, VA

We received personal service and expert advice from our rep Justin. I'm not good at following up on things for myself tending to allow my important things to travel to the bottom of the list. Justin said he would send me a reminder to sign up for Medicare and he did! It was helpful. Then he found a plan for me. If you need help call him!

2 years ago

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Reply from Boomer Benefits

Adriana, thanks so much for sharing your experience with Justin! We are happy to know he could provide such helpful customer service!

Nov. 1st, 2023

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Jackie Kellogg San Antonio, TX

Juliette T is a Very Knowledgeable Agent she showed just Caring ,Kindness, and professionalism. she shows this year after year. We Appreciate Her and Boomer Benefits. If you’re looking for a Great Agent she surely is.and also Boomer Benefits has the best customer service in case a problem arises.

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your feedback and recommendation, Jackie! We’re happy Juliette was there to help! We will pass along the kind words!

Nov. 1st, 2023

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Debi Millet San Jose, CA

As I was getting ready to turn 65. Boomer Benefits made understanding this process so much easier. Signing up for Medicare became a simple process with Jacob N's assistance and I am really glad to have had the chance to work with Madison M on my Plan D. It was so confusing, but she made it almost painless. I will be using them for years to come.

2 years ago

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Reply from Boomer Benefits

Debi, we are pleased to know that Jacob could help make the process a bit easier and Madison could assist you with your Part D!

Oct. 18th, 2023

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Philip Clayton, NC

Bree W with Boomer Benefits was very helpful in helping navigate Medicare part D. So good to have help with all the confusion in choosing a drug plan. Boomer Benefits has been a blessing in all the aspects of dealing with my signing up for first time enrollee in Medicare!

2 years ago

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Reply from Boomer Benefits

We are pleased to know that Bree could be so helpful with your Part D! Thank you for trusting us to help!

Oct. 13th, 2023

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Stacy Jo Thompson Bradenton, FL

This company walked me through all of the details on how to get set up on the best plans for me. This can be very daunting if you are new to Medicare. Thus company knows their stuff and helped me make the best choices for me. They actually made the experience very enjoyable!! Can’t recommend them highly enough!

2 years ago

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Reply from Boomer Benefits

Stacy, thank you so much for taking the time to give us a review! We are so glad we could assist you and help make the process a bit easier. Don't hesitate to call if you have any questions or concerns in the future!

Oct. 13th, 2023

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Sharen Downen Pekin, IL

I called Boomer Benefits for help with my billing for my prescription plan. Kendra G. helped me completely. She called my prescription plan and stayed on the line the whole time to make sure I got my problem resolved. I can’t Thank her enough. Kendra G., I feel, went out of her way for me. I recommend Boomer Benifets completely. ❤️❤️

2 years ago

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Reply from Boomer Benefits

Thank you, Sharen, for sharing your experience with Kendra! We are happy to know she could assist you in getting this resolved. We greatly appreciate your 5-star rating.

Oct. 11th, 2023

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Beverly Barton Hamilton, OH

Jacob N is amazing!! I came into this with so many questions, and he was able to answer each one with even more information than I expected. He made this process so easy to understand, and he worked hard to get the best benefits available to me. I would give him 10 stars if I could :)

2 years ago

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Reply from Boomer Benefits

Beverly, thank you for sharing your experience with Jacob! It is great to know he could answer your questions and help make the process easier to understand!

Oct. 11th, 2023

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Edward Green

Been with BB for many years and always have had excellent service. Recent partnership with Ashley S was top tier. She skillfully guided us thru the process of examining the options for new supplements. She was patient and caring. You can't do better.

2 years ago

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Reply from Boomer Benefits

We are so glad Ashley could explain your options clearly and provide such great customer service! Thank you for your 5-star review.

Oct. 11th, 2023

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KL Palm Coast, FL

Customer Review Video

2 years ago

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Reply from Boomer Benefits

We are pleased to know that Sarah could answer your questions and provide such great customer service! We greatly appreciate your review and 5-star rating.

Oct. 2nd, 2023

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Julie Reeves Dallas, TX

Sarah K was patient, well-versed, professional, and informative regarding recommendations for Medicare supplemental plans. She knows options for these as well as Advantage plans. She leaves space for lots of questions (which I had!) and clearly works on behalf of her clients. Highly recommend Boomer Benefits and Sarah!

2 years ago

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Reply from Boomer Benefits

Thank you, Julie, for sharing your experience with Sarah! We are so glad she could provide you with helpful customer service. We greatly appreciate your recommendation.

Oct. 4th, 2023

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Nancy Morrison Tampa, FL

Very helpful both before and after initial Medicare signups. Not only in comparing and choosing plans but getting payments etc. set up. Most recently with getting a medication covered after denial by both Part B and Part D. Kendra G worked diligently with 2 plans, doctors, pharmacies & Medicare to get this straightened out.

2 years ago

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Reply from Boomer Benefits

Nancy, thank you for taking the time to share your experience with Kendra! We are happy to know she could provide you with such helpful customer service. Thank you for trusting us to help with your Medicare. Don't hesitate to call in the future if you have any questions or concerns!

Oct. 3rd, 2023

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Tawna N Excelsior Springs, MO

I spoke with Larry W today and he was absolutely outstanding! He confirmed what I thought was my best option, and cared only about providing me what would be the best benefit for me. He was extremely responsive and had great communication skills. Highly recommend Boomer Benefits and Larry W!

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Larry! We are so glad he could help you with your plan options. We sincerely appreciate your recommendation.

Oct. 2nd, 2023

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Mariaeguerra Odessa, TX

Maria G. O. tx. I had a very great experience with Larry A as my Agent. He is absolutely wonderful. He was kind, understandable and knowledgeable. He help me understand and explain to me what Plan works best for me. Thank you so much

2 years ago

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Reply from Boomer Benefits

Thank you, Maria, for giving us a review! We are glad Larry could provide you with such excellent customer service. Please don't hesitate to call if you have any questions or concerns in the future!

Oct. 2nd, 2023

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angie

5 Star shout out to Natasha R!!!! Folks, she IS kind, carring, professional, patient, and quick with results! I am so greatful for everyone at Boomers! They are always there for me! Today Natasha R was a superstar! Thank you so VERY much for helping me with a Doctor invoice.

2 years ago

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Reply from Boomer Benefits

Thank you, Angie, for your 5-star review and feedback. We are so glad Natasha could provide you with such excellent customer service. Don't hesitate to call in the future if you ever have any questions or concerns!

Sep. 28th, 2023

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Steve M. Brisbane, QLD

Shout out for Ruth O for running down an answer. Excellent service from the help applying to the answers about coverage. I loathe worrying with insurance. One hits 65 and it’s twice the frustration with a new hieroglyphic. Ruth will be on speed dial for some time.

2 years ago

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Reply from Boomer Benefits

Steve, we appreciate you taking the time to share your experience with Ruth. We are so glad she could answer your questions and your plan options. Don't ever hesitate to call if you have any questions or concerns in the future!

Sep. 28th, 2023

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Paul Nunley Phoenix, AZ

I’m upset! This only allows me to give five stars. I got 10 star service from both Amanda R and Alexis P this week. Outstanding customer service! Friendly, knowledgeable, and extremely helpful. And… They laughed at my corny jokes. Both of these young ladies put a huge smile on my face.

2 years ago

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Reply from Boomer Benefits

We are so thrilled to hear that both Amanda and Alexis could provide you with excellent customer service. Thank you for taking the time to give us a review and for trusting us to help! It means the world to us!

Sep. 28th, 2023

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Lydia Alonso

Spoke to Sara D about finding a more affordable supplemental plan, and she did not disappoint. The transition was smooth and seamless. It was a pleasure working with such a knowledgeable, professional and caring representative. Thank you, Sara!

2 years ago

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Reply from Boomer Benefits

Lydia, we are happy to hear that Sara could assist you with your Medicare plan options and provide you with great customer service. We greatly appreciate your review and 5-star rating!

Sep. 28th, 2023

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Mark Dean Saginaw, MI

What GREAT customer service!!! I recently received a bill from a hospital which I did not believe I owed. I immediately called Boomer Benefits customer service. I was so lucky to get to work with Ruth O. She handled everything. She knowledgeable, friendly and professional. I could not be happier with the result. Thanks Ruth!!

2 years ago

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Reply from Boomer Benefits

We are happy to know Ruth could provide such excellent customer service! Thank you for choosing us to help with your Medicare needs. Don't hesitate to call in the future if you have any questions or concerns!

Sep. 12th, 2023