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8.7

Overall Score

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MrRoss Dallas, TX

Ryan talked us through the whole process of switching our Medicare supplement. He was patient, knowledgeable, and had a great sense of humor. It was the most painless insurance purchase experience we have ever done.

3 years ago

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Reply from Boomer Benefits

That is wonderful to hear, Mr. Ross! We love to get that kind of feedback from our clients. Thank you for taking the time to share your experience with Ryan. We are pleased to know it was a smooth process for you.

Jun. 1st, 2021

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Alyssa is the best! Venice, FL

Alyssa was fabulous! She talked me through everything! She is smart and knows what is best for her clients! I really appreciated her kindness and expertise! Alyssa E deserves a raise!

3 years ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Alyssa! We love to hear this positive feedback from clients and Alyssa truly is wonderful at what she does. We are so pleased to know she was able to assist you!

Jun. 1st, 2021

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rhorgan Allen, TX

Bill W. is a great representative and does GREAT JOB as he loves to help people. I would highly recommend both Bill as Well as his company Boomer Benefits to anyone looking for help with enrolling in Medicare

3 years ago

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Reply from Boomer Benefits

Thank you for taking the time to share your experience with Bill. He truly puts his clients first and does everything he can to make sure they are well taken care of. We cannot thank you enough for the recommendation!

May. 10th, 2021

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Judith Hendler ,

The Boomer Benefits staff is knowledgeable, kind, and patient. They helped me to select the right health insurance and prescription benefits plans for me. I will recommend Boomer Benefits to my friends.

3 years ago

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Reply from Boomer Benefits

Thank you for your feedback, Judith! We're happy our team could provide all the assistance needed to get your benefits in place. We will share the kind words with our team.

Mar. 11th, 2021

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Howard Bland Ft. Pierce, FL

Ally N. is and was very in tune with my needs and is an expert in customer relations. She helped with my wife's Medicare selection process and mine as well. Many thanks to Ally N.

3 years ago

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Reply from Boomer Benefits

Howard, we greatly appreciate your feedback! Thank you for sharing your experiene with Ally. She is a wonderful asset and we are pleased to hear she helped both you and your wife.

Mar. 10th, 2021

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Anita Bauer Denver, CO

Exceptional responsiveness, and understanding of what we are trying to achieve. Very good follow up and communications! Alyssa always contacts us before we have to call her...great organization.

3 years ago

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Reply from Boomer Benefits

That is such a wonderful review, Anita! We are so pleased to hear such positive feedback from your experience. Thank you!

Mar. 10th, 2021

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David Rich Bluffton, SC

Alyssa of Boomer Benefits was very knowledgeable and helpful in selecting my prescription plan. Since I was leaving an existing plan Alyssa took extra time to check on issues to ensure the transition was seamless.

3 years ago

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Reply from Boomer Benefits

David, thank you for your review! We are pleased to hear Alyssa took the extra time needed to make sure you were taken care of.

Mar. 10th, 2021

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Eddie. Set. Go Kennamer

Tina K. made this whole process stress free and explained everything very well.

3 months ago

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Reply from Boomer Benefits

Thanks so much for your review!

Jul. 31st, 2024

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Paul Hepp

They made it very easy for me to make the correct decisions.

3 months ago

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Reply from Boomer Benefits

Thank you for your feedback, Paul!

Jul. 25th, 2024

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Rebecca McVey

Larry W. was great and very helpful in getting me set up with my Medicare supplement.

4 months ago

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Reply from Boomer Benefits

Thank you for sharing your feedback, Rebecca!

Jun. 28th, 2024

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Susan L

Sarah D. did a great job explaining everything and helping me find a good Advantage plan.

4 months ago

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Reply from Boomer Benefits

We're glad Sarah could explain things clearly. Thanks for allowing us to help!

Jun. 25th, 2024

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Tim Malzhan

Miranda C helped me match my dental insurance supplement with a nearby provider.

5 months ago

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Reply from Boomer Benefits

Thanks for allowing Miranda to assist you!

Jun. 21st, 2024

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Mark

Sandra C. was very helpful in my part d process. Everything at boomer benefits went as promised.

5 months ago

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Reply from Boomer Benefits

We're so happy Sandra was able to help you with your Part D. We couldn't be more pleased to receive this feedback.

May. 16th, 2024

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Joe Schreiner

Billy W. did a fine job walking me through the process and could answer any questions I had.

5 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Billy! We love to receive such positive feedback about our team. We’re happy he was there to help you through this process!

May. 16th, 2024

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Fred Ng

Company services are very responsive and great follow-up. Paisley B. helped me with my benefits for hearing aids.

6 months ago

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Reply from Boomer Benefits

Thank you for your 5-star rating and review, Fred!

May. 1st, 2024

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Carole Merritt

Claire H. provided excellent service in dealing with some concerns that came up with my new Rx provider.

6 months ago

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Reply from Boomer Benefits

We're glad Claire could provide you with great customer service! Thank you for your 5-star rating and review, Carole.

Apr. 11th, 2024

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suzanne E

Loved all the information and great personal care given by Sarah D. Would recommend Boomer Benefits

6 months ago

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Reply from Boomer Benefits

It's great to hear that Sarah could provide you with great customer service. Thank you for your recommendation, Suzanne!

Apr. 10th, 2024

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Thanks Sydney Panama City Beach, FL

Sidney V provided stellar service. She found a coupon to lower my colonoscopy prep meds. Thanks Sidney!

8 months ago

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Reply from Boomer Benefits

We're so glad Sidney could provide you with great customer service! Thank you for your review and 5-star rating!

Feb. 29th, 2024

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Hoosierlady1982 Sandborn, IN

From the first phone call Amanda R was helpful. She followed up with us to make sure we got it figured out. I am very appreciative of this company.

9 months ago

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Reply from Boomer Benefits

Thank you for allowing Amanda to help! We greatly appreciate your feedback!

Jan. 26th, 2024

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KATHLEEN YOUNG St. Cloud, FL

Haley W was Pleasant to talk to & very helpful with all our needs, we would recommend her to anyone that would need coverage.

9 months ago

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Reply from Boomer Benefits

Thank you, Kathleen, for your review! It is great that Haley could be so helpful to you!

Jan. 19th, 2024

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Rhonda Vicente Jacksonville, FL

Thank you Haley W for helping me find and change drug companies for this year. You were great to work with and I appreciate you!

9 months ago

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Reply from Boomer Benefits

Thank you for your review, Rhonda! We're happy to hear that Haley could assist you.

Jan. 19th, 2024

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Diane Terrell

Thank you Jacob C for ALL your help. I feel very good and confident with the choices I made and you were very helpful in explaining everything to me

10 months ago

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Reply from Boomer Benefits

Diane, it is great to hear that Jacob could be so helpful to you. Thank you for trusting us to help!

Jan. 8th, 2024

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John Crockett Kingsville, TX

Angie K at Boomer Benefits got me a great plan that is saving me money. She went out of her way to help me. I am very happy with Boomer!

10 months ago

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Reply from Boomer Benefits

John, thank you for sharing your experience with Angie! We're glad she could help you shop your plan to find one that is cost-effective for you!

Jan. 4th, 2024

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Paul Frosch Broomall, PA

My wife & I contacted Boomer Benefits & spoke to Julia P. She was very knowledgeable $ honest. Suggested the perfect Part D plan!

10 months ago

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Reply from Boomer Benefits

Paul, we appreciate your feedback! Thanks for allowing Julia to assist you!

Dec. 27th, 2023

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Jean McCarthy Columbia, MD

Juliette T. was easy to work with and got back to me very quickly during a very busy time. Her recommendation was right on the mark!

11 months ago

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Reply from Boomer Benefits

We're so glad Juliette could help you! Thank you for your review, Jean.

Dec. 4th, 2023

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Jack Banbury

Another great experience with Boomer Benefits. I know I’m doing the right thing. And Chassaty was fabulous. Totally five star Thank you

11 months ago

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Reply from Boomer Benefits

Jack, we are thrilled to hear that Chasaty could provide you with excellent customer service. Thank you for your 5-star rating!

Nov. 28th, 2023

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Norma J

Michelle W At Boomer Benefits is amazing. Helped me get the best coverage for my needs. I highly recommend her and Boomer Benefits.

11 months ago

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Reply from Boomer Benefits

Norma, thanks for sharing your experience! We are pleased to hear Michelle could assist you with your coverage needs. Thank you for your recommendation.

Nov. 8th, 2023

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Elizabeth Moody Daly City, CA

Great service from this team, as always! Wendy H and Brandon T were both really helpful. They explain things clearly and listen well. What more could you ask for?

1 year ago

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Reply from Boomer Benefits

Thank you, Elizabeth, for sharing your experience with Wendy and Brandon. We are happy to hear they could explain things clearly and be so helpful to you!

Nov. 3rd, 2023

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Mel Dunce Yuma, AZ

I was looking for someone to help me on my Medigap and Rx plan. Ms. Jade M assisted me. She is very helpful and knowledgeable to the process. Thank you for the help!

1 year ago Edited October 30, 2023

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Reply from Boomer Benefits

We are pleased to hear that Jade could assist with your Medigap and prescription plan. We sincerely appreciate your review and 5-star rating!

Nov. 1st, 2023

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Joanne Hart

Sydney G rocks…! Pleasant, professional, great follow up and quick resolution on my vision reimbursement. Love the support system that Boomer Benefits provides. Thank you, Joanne Hart

1 year ago

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Reply from Boomer Benefits

Thank you, Joanne, for sharing your experience with Sydney. We are glad she could assist you!

Nov. 1st, 2023

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Trish

Jacob N walked me through the process in a kind and professional manner. He was patient and answered all the questions I presented to him. First class all the way!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Jacob could help walk you through the process and answer your questions! Thanks so much for your 5-star review!

Nov. 1st, 2023

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Donna C Ogden, UT

Tish P was very helpful and answered all questions in a detailed way. She was very responsive with any inquiries. It was a pleasure working with her and the Boom team

1 year ago

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Reply from Boomer Benefits

Donna, we are glad Tish could answer your questions and be so helpful to you. We greatly appreciate your review!

Oct. 2nd, 2023

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Doug Canby, OR

Jacob N was great to work with. He guided me through available options, asked pertinent questions and provided detailed, easy to understand explanations where necessary.

1 year ago

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Reply from Boomer Benefits

Thank you, Doug, for your review! We are happy to know Jacob could assist you with your plan options and answer your questions!

Oct. 2nd, 2023

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George Sassu

Just starting out navigating this Medicare maze- Jacob C has been great to work with-answers the questions with detailed info and explains things well. So far so good!!

1 year ago

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Reply from Boomer Benefits

George, we are happy to know that Jacob could answer your questions and explain things clearly. We appreciate your 5-star review!

Sep. 28th, 2023

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Marc Colety Bennington, VT

Kelly D is the best at customer service. Everyone I dealt with at Boomer has been first rate. It's like they all trained at Disneyland on customer service.

1 year ago

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Reply from Boomer Benefits

We are so glad Kelly could provide such great customer service! Your review and feedback means so much to us.

Sep. 14th, 2023

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Kaki Roy-mather

Wendy was spectacular! Stayed on the phone with me while I enrolled in my Medicare Part D. She is so kind and patient. Thank you Wendy! Kaki and Greg Mather

1 year ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Wendy! We are happy to know she could assist you with your Part D.

Sep. 6th, 2023

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SHELIA D BLAIR Tampa, FL

I highly recommend boomer Benefits for all stages of insurance needs. Bill W was knowledgeable and patient as he assisted my parents, sister and myself.

1 year ago

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Reply from Boomer Benefits

Thanks so much for your recommendation, Shelia! We are so glad Bill could be helpful!

Jul. 21st, 2023

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David Andreas Tampa, FL

Although I had excellent assistance with healthcare benefits; the opposite was true with the drug plan. A plan was started prior to my approval. I have Cobra coverage and DID NOT need a drug plan as the time. Once the problem was identified....terrible response. Although I immediately told them this was an error; they intentionally did nothing to rectify it. Both timeliness and content of the communication was just terrible. Ultimately I ended up having to disenroll myself via Medicare and had to pay for 2 months of coverage for which I had ZERO need for it. Worked with Tina on healthcare benefits. She was knowledgeable, polite and professional. Followed up with me for months while I was in the retirement process. She provided 5 star service.

1 year ago

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Reply from Boomer Benefits

Hi David - with a 1-star review, our team does a full investigation to better understand what happened. Managers look into the notes and pull the calls. I do see that our team really spent a lot of time trying to get the carrier to change the effective date but the carrier did not budge. When plans are self-enroll, it does make it difficult to make changes down the line but we understand your frustration here. Please give the Client Service Team manager, Jayme, a call for any clarification on this matter. We apologize that this is the initial impression. We look forward to being able to earn your trust going forward.

Jul. 10th, 2023

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Susan Bohls Houston, TX

Boomer Benefits was so helpful to my husband and I in signing up for our supplemental and Part D insurance. Madison M. was super helpful and attentive to our needs!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Susan! We are so pleased to hear that Madison could be helpful to you.

Jun. 7th, 2023

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Barry W. Houston, TX

Haley W at Boomer Benefits did a great job helping us with our Medicare Part D and address change issues. She knows her stuff and is great to work with!

1 year ago

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Reply from Boomer Benefits

We are so glad Haley could be so helpful to you and assist you with your Part D plan and address change issues. We appreciate you trusting us to help!

May. 31st, 2023

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Larry Bates Kingwood, TX

Such a good company with great Service. Such an easy way to navigate Medicare supplement choices. Darla F was so nice, knowledgeable and patient. HIGHLY RECOMMEND

1 year ago

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Reply from Boomer Benefits

Larry, we appreciate you sharing your feedback! We are pleased to know that Darla could provide excellent customer service.

Apr. 12th, 2023

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Kim Wacker Dallas, TX

Boomer Benefits guided me thru the whole complex process! Larry W was very patient with my questions and helped me thru everything! Thank you! Highly recommend!

1 year ago

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Reply from Boomer Benefits

Kim, thank you for sharing your experience with Larry! We are happy to know he could answer your questions and help make the process a bit easier. We appreciate your recommendation!

Apr. 4th, 2023

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Ralph D Davis

Jasleen S, client service rep, understood my problem and gave me feedback that I used to convince my provider to not charge me a pre approval fee for an outpatient service.

1 year ago

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Reply from Boomer Benefits

We are glad Jasleen could provide you with helpful feedback! Thank you for trusting us to help.

Mar. 27th, 2023

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Stan Strathern Augusta, MI

Wife and I just signed up for G plan with Boomer Benefits. Jacob was great explaining everything and guiding us through the process. Definitely recommend Boomer Benefits!!

1 year ago

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Reply from Boomer Benefits

Stan, thank you for sharing your experience! We are glad Jacob could explain things clearly and help make the process a bit easier. We appreciate your recommendation!

Jan. 11th, 2023

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Dr. Lou Fischer Tavares, FL

We had amazingly detailed service from our representative at Boomer Benefits, Tina K. As a result the transition from FL to TN was quite seemless. Thank you Tina!

1 year ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Tina! We are glad she could assist you with your Medicare coverage and your transition to TN! We greatly appreciate your review.

Jan. 10th, 2023

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Ramona S Athens, IL

Delaney M was my representative to shop for a less expensive drug plan and also a secondary payor. I'm so happy my premiums went down a LOT> Thank you, Delaney!

1 year ago

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Reply from Boomer Benefits

Ramona, we are so glad Delaney could provide you with helpful customer service and help you find a more cost-effective plan! We greatly appreciate your 5-star review!

Jan. 5th, 2023

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Glenn Makoe Murphy, NC

Ally g thank you for all your help you you are a blessing thank you very much have a merry Christmas and a happy New Year it's been a joy dealing with you

1 year ago

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Reply from Boomer Benefits

Glenn, thank you for sharing your experience with Ally! We are pleased to hear she could assist you. We hope you had a wonderful Christmas and have a very Happy New Year as well! We are so grateful to be able to help clients like you every day!

Dec. 27th, 2022

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B.B. Reedy Sherman, TX

I called to get some questions answered and spoke to an Angie K She was very helpful and answered all my questions. Boomer Benefits is A+ in my books.

1 year ago

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Reply from Boomer Benefits

We are happy to hear that Angie could provide you with helpful assistance! Thanks for your 5-star rating.

Dec. 20th, 2022

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Lisa Richardson Champaign, IL

Chasaty A is awesome ! She is always so helpful and will guide you every step of the way!!! I couldn’t do Medicare without her!!! Thank you! Lisa Richardson

1 year ago

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Reply from Boomer Benefits

Lisa, thank you for sharing your experience with Chasaty! We are happy to hear that she could provide you with helpful customer service.

Dec. 1st, 2022

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Mike S Dallas, TX

Absolutely the best service of any kind I have ever dealt with, Jacob C. was very helpful. He answered every question I had. I will recommend Boomer Benefits to everyone.

1 year ago

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Reply from Boomer Benefits

We are glad Jacob could provide you with helpful service and answer your questions. Thanks so much for your recommendation!

Dec. 1st, 2022