Name: Boomer Benefits
Rating: 5.0

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Letsort Arlington, TX

Haley W was friendly, patient and professional when answering my questions regarding my Medicare plans. I appreciate that she called me back in a timely manner.

1 year ago

Reply from Boomer Benefits

We are so glad Hayley could provide you with great customer service and answer your questions!

Dec. 1st, 2022

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Gary Brown Rock Hill, SC

My second time interacting with staff from BB. Bothe very positive. This time my contact was with Chasaty A and she was very helpful and professional.

2 years ago

Reply from Boomer Benefits

We are glad Chasaty could provide you with a positive customer experience and be helpful to you. Thank you for taking the time to share your feedback, Gary!

Sep. 30th, 2022

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Mark Pearson Lakeside, CA

Bree has been very helpful and informative. Best of all, she is very responsive, and always replies quickly to my email questions. Very friendly & conscientious. :)

2 years ago

Reply from Boomer Benefits

Mark, thank you for sharing your experience with Bree! We are so glad she could provide you with great customer service and answer your questions. We appreciate your feedback.

Sep. 27th, 2022

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Panagiotis Peroutseas

It was a pleasure working with Boomer Benefits. Our Plan D specialist Becca J was very helpful, polite, made everything easy to understand. ..among others. Thanks

2 years ago Edited September 6, 2022

Reply from Boomer Benefits

Thank you so much for sharing your experience! We are so glad Ally could provide you with great customer service and explain all your options. We are glad you found our webinars informative as well. Don't hesitate to call us in the future if you have any questions or concerns!

Aug. 26th, 2022

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Kathy Payne London, KY

If you need help with supplement insurance I highly recommend contacting Boomer Benefits ask for Trey D. He was awesome and made the whole experience so easy and simple.

2 years ago Edited August 24, 2022

Reply from Boomer Benefits

Kathy, we are so glad Trey could help you with a Medicare supplement plan! Thanks so much for your recommendation. We truly appreciate all your kind words!

Aug. 24th, 2022

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Pamela Jones Boardman, OR

This company knows what it is doing and is very professional. I called knowing nothing, Trey D knew exactly how to handle my situation and I got what I needed. Thanks Trey

2 years ago Edited August 22, 2022

Reply from Boomer Benefits

Pamela, we are delighted to hear we could help you find a cost-effective plan! We are glad Trey was able to get you all set up and that you trusted us to assist you with all your Medicare needs and answer all your questions. Thank you so much for all your kind words and recommendation. Please do not hesitate to call us in the future if you have any questions or concerns!

Aug. 11th, 2022

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Margaret Akita Burlingame, CA

I have had the best experience with Boomer Benefits. I recently worked with Ms. Ashley S who helped me with Medicare Part D and she was very helpful, patient and kind.

2 years ago Edited September 7, 2022

Reply from Boomer Benefits

Thank you so much for sharing your experience, Margaret! We are pleased to hear that Ally followed through in calling back and made the whole Medicare process easier for you. We truly appreciate your recommendation!

Jul. 13th, 2022

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Jerry Maggio Land O' Lakes, FL

Easy to work with, very responsive and knowledgeable Reps. Special thanks to Sydney B and Cynthia G for their help in both registration and trouble resolution efforts...

2 years ago

Reply from Boomer Benefits

We greatly appreciate your kind words, Jerry! Thank you for sharing your experience with Sydney and Cynthia. We could not be happier knowing they were able to assist you recently.

Jun. 29th, 2022

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Josefa Garcia Capshaw Phoenix, AZ

I love Boomers they are very helpful. They call back when they say they will and they help me and resolved 3 deferent issues I had. Josefa G.. Capshaw

2 years ago

Reply from Boomer Benefits

Thank you for sharing your experience with our team! We love to receive such positive feedback about our team.

Jun. 27th, 2022

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Mel Summers Mannford, OK

Jacob C with Boomer Benefits provided thorough, patient and friendly with my Medicare supplement, Rx, dental and vision needs. I truly appreciate his assistance and guidance

2 years ago

Reply from Boomer Benefits

We are so happy to know Jacob could answer your questions, find you a cost-effective plan and ensure your coverage was in place. Don't hesitate to give us a call in the future if you have any issues, Mel!

Jun. 27th, 2022

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Barry Woods Jenks, OK

Angie K did a nice job answering my questions regarding dental and vision insurance. Angie, like all the Boomer Benefits client service folks, was friendly and helpful.

2 years ago

Reply from Boomer Benefits

Thank you for sharing your experience with Angie! We’re happy we could help answer your questions and be there to assist you!

Jun. 9th, 2022

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Velia Garcia

Laura F. , for being so professional, nice& understanding! After countless calls & emails she was able to help me find an Endodontics! Thank you so much!!!

2 years ago Edited July 30, 2024

Reply from Boomer Benefits

Thank you for sharing your experience, Velia! We're so happy Amanda could assist you with the recent issue. We greatly appreciate your review!

Jun. 9th, 2022

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Elizabeth Brunton Marquette, MI

Allyson G is an awesome representative. She took care of my claims very quickly. Stayed in touch. Made the phone calls personal. Enjoyed talking with her.

2 years ago

Reply from Boomer Benefits

Thank you for sharing your experience, Elizabeth! We're so happy Allyson could assist you with your claims. We greatly appreciate your review!

May. 31st, 2022

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Tae Naumes Grand Rapids, MI

We have used Boomer Benefits twice with great results. Our current agent, Billy W, was especially helpful. I will recommend Billy and Boomer Benefits to all of our friends!

2 years ago

Reply from Boomer Benefits

We greatly appreciate your kind words, Tae! Thank you for sharing your experience with Billy and for the recommendation! We’re so pleased we could assist you!

May. 9th, 2022

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Sheri T Houston, TX

We had a great experience working with Boomer Benefits, and specifically, Ashlee M. Ashlee was very knowledgeable and helpful. We appreciate your help!

2 years ago

Reply from Boomer Benefits

We greatly appreciate your kind words! Thank you for sharing your experience with Ashlee! We’re so pleased we could assist you!

Apr. 29th, 2022

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Albert Lim Sebastian, FL

My experience with Bill W, he is extremely helpful, knowledgeable and courteous. I would highly recommend them for your Medicare supplemental search. Albert

2 years ago

Reply from Boomer Benefits

We greatly appreciate the kind words, Albert! Thank you for sharing your experience with Bill! We could not be happier knowing he provided such wonderful assistance and could help you recently. Thank you for the recommendation!

Apr. 8th, 2022

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Boomer Benefits Charlestown, MA

I have worked with Boomer Benefits before and I just love the service they provided for me.Yessia S was fantastic and helped me tremendously. Thank You for all the help!’

2 years ago

Reply from Boomer Benefits

Thank you for sharing your feedback! We’re thrilled Yesenia was able to help with you recently! We will pass along the kind words.

Apr. 8th, 2022

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Donna Bevill Houston, TX

Superior company. Chasaty A is a fabulous agent. Caring, knowledgeable on top of any question. She has made all matters seamless she gets a 20 star rating.

2 years ago

Reply from Boomer Benefits

Thank you for sharing your experience! We're so happy to know Chasaty was there to help you recently! We greatly appreciate your review. Please don’t hesitate to contact us in the future if you have any issues!

Apr. 8th, 2022

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Jim DeGarmo Dallas, TX

Courtney M earned 5 out of five stars by being personable and knowledgeable with good communication skills. She maintained contact with me throughout my changes. Excellent.

2 years ago

Reply from Boomer Benefits

We greatly appreciate the kind words, Jim! Thank you for sharing your experience with Courtney! We could not be happier knowing she provided such wonderful assistance and was able to guide you through the Medicare maze!

Mar. 31st, 2022

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S M Olney, MD

Justin K was very helpful and helped me navigate the maze of Medicare. Thanks to him I was able to select the insurance companies and get approved in a couple of days.

2 years ago

Reply from Boomer Benefits

We are so happy to know Justin could help you navigate Medicare! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues!

Mar. 24th, 2022

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Jack Rein Laona, WI

I just turned 66. I was diagnosed with cancer 5 years ago with a recurrence happening 1 year and 6 months ago. When setting up my supplemental plan through Boomer Benefits I advised them of my situation. I told them it was imperative that I get everything right because I will not be able to pass underwriting once I am all set up. Boomer Benefits recommended Accendo Supplemental Insurance even though this company had a very limited history, assuring me that it was a subsidiary of Aetna Insurance and they would be rock solid. Well here I am one year later. I was given an increase to my premium in excess of 25% and Accendo no longer is writing policies for Wisconsin (which means this is just the beginning of large rate increases for me). And now I have no economical options available to me. Needless to say I could not be more disappointed with the advice I received.

2 years ago Edited July 10, 2023

Reply from Boomer Benefits

Hi Jack - Accendo's increases caught the whole industry off guard this year as they are part of Aetna which has historically had a good record with rate increases and we use the parent company as a guide when looking at Medigap plans offered by a subsidiary.

This is an unfortunate part of the business where no one broker can be 100% sure of what the future holds when it comes to increases. Our team does its due diligence in researching what data is available and recommending accordingly.

That said, I would encourage you to reach out to our Client Service Team. They can explore what options may be available to you. 817-249-8600

Mar. 24th, 2022

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Rosalind White Huntingtown, MD

My experience was wonderful! I was given great information, superior instructions on enrollment and a very pleasant and informative representative in Michele V.

2 years ago

Reply from Boomer Benefits

We're so happy you were connected with Michele! We hope all of our clients have the same experience as you did! Thank you for sharing!

Mar. 24th, 2022

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Victor Colwell Mount Carmel, IL

Very Good service. Caring and polite. Very well pleased with my choice of company My agent at Boomer Benefits Alexis and everyone that I met so far have been helpful

2 years ago

Reply from Boomer Benefits

Thank you for sharing your feedback, Victor! We’re happy to know our team was there to help! We will pass along the kind words!

Mar. 24th, 2022

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Kim Darling Barre, VT

Jacob C helped me decide on Medicare plans for myself and my husband Friendly Clarified complicated information Helped me feel confident about the decisions I was making

2 years ago

Reply from Boomer Benefits

We greatly appreciate the kind words, Kim! Thank you for sharing your experience with Jacob. We could not be happier knowing he provided such wonderful assistance and was able to find the right plan for your needs.

Mar. 3rd, 2022

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Murray Loy Johnson City, TN

I had a few questions about a payment and a called and Alexis gave me excellent service. I had neglected to call her back and she called me. Good people and a good company.

2 years ago

Reply from Boomer Benefits

Thank you for sharing your experience, Murray! We're so happy to know Alexis could help answer your payment questions and made sure she got in touch with you! We greatly appreciate your review.

Mar. 3rd, 2022

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Susan Ryan Arlington, TX

I worked with Kelly D on my drug plan through Boomer Benefits and I couldn’t be happier. Kelly really knows her stuff and I would highly recommend her. Susan R.

2 years ago

Reply from Boomer Benefits

Susan, we are happy to know Kelly could help you with your recent plan choices! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues!

Feb. 28th, 2022

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Terri Tilghman Bensalem, PA

I was totally confused about all the Medicare options. He was very patient & through explaining the available programs! Top notch service!! Terri tilghman

2 years ago

Reply from Boomer Benefits

Thank you for sharing your feedback! We’re happy our team could help you with your options. We will pass along the kind words!

Feb. 10th, 2022

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gary graf Houston, TX

I just redid my plan G . Becca J helped me find a new plan that includes a gym membership. I n the past they also are good a helping with miss coded items

2 years ago

Reply from Boomer Benefits

We greatly appreciate the kind words, Gary! Thank you for sharing your experience with Becca!

Feb. 10th, 2022

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Tamm Webb College Station, TX

My agent is Bill W. He was professional and answered all of my questions. He was very helpful with filling out forms and responded to my calls and emails promptly.

2 years ago

Reply from Boomer Benefits

Thank you for sharing your experience, Tamm! We're so pleased Bill was able to help you every step of the way! We greatly appreciate the kind words!

Jan. 19th, 2022

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Debbie Zarlengo Maricopa, AZ

Jasmine B Rocks! Another great experience with Boomer Benefits. Jasmine stayed with the claim problem from start to finish. I highly recommend this company.

2 years ago Edited September 21, 2022

Reply from Boomer Benefits

Debbie, we're so glad you gave us a call when you did and allowed us to help you through this process! We know it can be a lot to take in, but we're happy to know Caleb was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience!

Jan. 19th, 2022

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Laramie LaSala Hudson, FL

Kelly D and Ryan L both have been very informative during this process. I am able to email or phone them and get quick responses. They have explained my options.

2 years ago

Reply from Boomer Benefits

That is wonderful to hear, Laramie! We're pleased to know of your experiences with both Kelly and Ryan!

Dec. 17th, 2021

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Elizabeth Austin Spur, TX

Joey W is my agent, he was very helpful helping me find an insurance policy. Was polite and very friendly, he took his time and found me the best deal, so thank you Joey.

2 years ago

Reply from Boomer Benefits

Thank you for sharing your experience, Elizabeth! We're glad Joey was able to help you with this transition. We greatly appreciate the kind words!

Jan. 19th, 2022

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S Sharrock La Quinta, CA

Jasmine B was outstanding in handling my coverages. She was knowledgeable and provided exceptional follow up. I rarely give reviews but she earned it.

2 years ago

Reply from Boomer Benefits

Jasmine truly is an expert at what she does! We're so happy she was able to assist you. Thank you for sharing!

Dec. 10th, 2021

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M Lanclos Sparta, TN

Caleb b is wonderful with helping me. I got to large bills and scanned them to him. He did all the work rectifying them. Thank you Boomer and Caleb for excellent service.

2 years ago

Reply from Boomer Benefits

That is wonderful to hear! We love that our team can make this process easy and help you resolve those bills!

Dec. 7th, 2021

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John Bree Jackson, CA

Very knowledgeable, courteous representatives. Helped us select the best plans for our needs. This is the 3rd or 4th year that we have utilized their FREE services. Caleb B was amazing! Thank you Boomer Benefits.

2 years ago

Reply from Boomer Benefits

John, we love to hear from our longtime clients! Thank you for sharing your experience with us. We're so happy we've been able to help year after year!

Dec. 10th, 2021

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Tina Spicer Charlotte, NC

Alyssa E. was a great help and very courteous in helping me find a great plan. I always receive great service from Boomer and recommend them to family and friends!

2 years ago

Reply from Boomer Benefits

We appreciate the kind words and you taking the time to share your experience with Alyssa and our team! We're happy we've been able to provide such great assistance!

Dec. 7th, 2021

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Linda O’Callaghan Portland, OR

Kelly D is incredible to work with and she thoroughly explained questions I had about drug plans. Thanks again for all the time spent Kelly D, you are amazing!

2 years ago

Reply from Boomer Benefits

Thank you, Linda! We love to hear how helpful our team is when it comes to finding the right plan for your needs!

Dec. 7th, 2021

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Tom Ditmars Corpus Christi, TX

Our representative Caleb did a good job and checked multiple companies. He also answered our questions on pros and cons of an Advantage Plan vs a Supplement Plan.

2 years ago

Reply from Boomer Benefits

Tom, thank you for sharing! We're happy to know Caleb went through your options!

Nov. 17th, 2021

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Randi Garske Castle Rock, CO

The person I dealt with provided me with the wrong year for plans. I needed plans for 2022; she gave me plans for 2021. Not just once but multiple times. She also provided plans for Iowa, not my state. I specifically said I did not want HMO plans and she provided HMO plans, not the PPO plans I requested. Very disappointed in the assistance. I found my own plans after several false starts. She also did not spell my name correctly in any emails even though I included the correct spelling in every email response. I will not recommend them to anyone looking for assistance.

2 years ago

Reply from Boomer Benefits

Randi – We are sorry to hear about this experience and appreciate your feedback. We strive to provide an excellent experience for every client from the beginning, through the life of the policy. We will look into this situation to better understand what happened here. Please do not hesitate to contact our team and speak with a manager about any concerns you may have. We take this feedback very seriously.

Nov. 17th, 2021

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Lynn Youngstown, OH

I worked with Sarah D. She was fantastic. Kept me informed and followed up with me on Plan D. Wonderful to work with her. You should use this service!

2 years ago

Reply from Boomer Benefits

We are thrilled to hear of Sarah's assistance as you went through the Part D process. Thank you for sharing, Lynn!

Nov. 17th, 2021

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Lynda Daltorio

Trey D. was my agent today and he answered every question I had, was a very good listener and communicator, and I could not be more pleased with Trey and Boomer Benefits.

2 years ago

Reply from Boomer Benefits

Lynda, we are so pleased to hear of Trey's assistance! Thank you for taking the time to share your experience.

Nov. 17th, 2021

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Ginger Grant Garland, TX

Had a very productive conversation with Jacob C today. He was quite knowledgeable and helpful. I am very impressed and grateful for the assistance I received.

3 years ago

Reply from Boomer Benefits

We are so thrilled to hear of your experience with Jacob! Thank you for sharing this feedback, Ginger!

Oct. 28th, 2021

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Jonathan Faust San Diego, CA

Leah was very attentive and stayed with me on my time frame to get my coverage right. Kelly was also very attentive and stayed with me even thought I lingered

3 years ago

Reply from Boomer Benefits

Jonathan, we're happy to know both of our agents were there to help make sure you got your coverage in time! Thank you for sharing your experiences!

Oct. 21st, 2021

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Arnold Londonderry, NH

Boomer Benefits made the enrollment process very easy for my wife and I. Based on our info they found the perfect coverage for us. Thanks Tyler W muchly.

3 years ago

Reply from Boomer Benefits

We love to hear how simple our team can make this overwhelming process! Thank you so much for the kind words!

Oct. 15th, 2021

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KS Kenmore, WA

Caleb B went above and beyond, spending hours on the phone with me and other agencies to rectify a messy coverage issue, caused by other entities. Thank you so much!

3 years ago

Reply from Boomer Benefits

We are so pleased to know of Caleb's assistance with the recent issue! It is wonderful to know he was able to get it taken care of. Thank you for sharing!

Oct. 4th, 2021

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terrence kelly Sturgeon Bay, WI

Jayme L was absolutely fantastic to work with. Her knowledge and her dedication to following up was tremendous in getting us through the medicare mazes and hurdles.

3 years ago

Reply from Boomer Benefits

We are so pleased to receive this kind of feedback. Thank you for taking the time to share your experience with Jayme. We will pass along the kind words, Terrence!

Oct. 4th, 2021

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Cathy Friesz Omaha, NE

Tyler W. was very helpful in finding the right Insurance company for me to sign up with. He was very courteous and explained everything to me. Thanks for making it so easy!

3 years ago

Reply from Boomer Benefits

We could not be more pleased to know Tyler was able to find you the right plan for your needs and guide you through the entire process. We love to hear how smooth the enrollment was. Thank you for sharing, Cathy!

Oct. 4th, 2021

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Shirley Schuette Little Rock, AR

I'm just beginning the process of transitioning to full Medicare from employer coverage. I am finding Boomer Benefits and Chloe H, my agent, extremely helpful.

3 years ago

Reply from Boomer Benefits

Shirley, we are happy to know our team, specifically Chloe, have been so helpful during this transition for you! Thank you for sharing!

Oct. 4th, 2021

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Bahb Hurst, TX

Kelly D and the whole Boomer team are excellent, knowledgeable, responsive, polite and with a “servant’s heart” perspective. Highly recommended

3 years ago

Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback! Thank you for your kind words and recommendation!

Sep. 16th, 2021

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Pescarr Atlanta, GA

I worked very closely with Leah and Courtney, they very patient and over the course of several calls with each, I decided they were the best choice to go with!

3 years ago

Reply from Boomer Benefits

We could not be more thrilled to hear that! We're so pleased our team was able to help you find the right plan for your needs and finalize your coverage. Thank you for the review!

Sep. 8th, 2021