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8.2

Overall Score

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Mary Monner

Jacob C. at Boomer Benefits was immensely helpful in finding us a new Medigap policy and in expediting our acceptance with the new provider. In the process, he saved us over $3,000/year in premium expenses! In addition, he was very personable and answered all our questions. Thank you, Jacob!

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Mary! Thank you for sharing your experience with Jacob. It is great to hear that he could help you find a more cost-effective plan!

Aug. 29th, 2024

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Kay Perez

I have used Boomer Benefits ever since I enrolled in Medicare and purchased a supplemental insurance. They have always been very helpful and professional. I recently dealt with Chris G., representative for Boomer, and as always he was very prompt, helpful and professional. I would highly recommend Chris.

1 year ago

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Reply from Boomer Benefits

We appreciate your review and 5-star rating, Kay! It's great to know that Chris could be so helpful to you. Thank you for your recommendation.

Aug. 28th, 2024

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Patty Dearing

My experience with Boomer Benefits has been wonderful: not only an easy process but Wendy H. was experienced and knowledgeable. She walked me through the application process for Part D medications. Not only did she have a cheerful attitude but she answered all my questions and didn't mind me interrupting when I had a thought.

1 year ago

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Reply from Boomer Benefits

Thank you, Patty, for allowing Wendy to assist you with your Part D plan. We are glad she could answer your questions and take the time to ensure you understand how your plan will work for you. We appreciate your review!

Aug. 28th, 2024

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New Customer

We are working with Melanie K. and are very pleased with her expertise and customer-centric focus. Melanie has more than exceeded our needs and expectations in helping us thru this major life transition and available options. Choose Melanie and Baby Boomers, they will impress you, too!

1 year ago

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Reply from Boomer Benefits

Thanks for letting Melanie provide you with great customer service. We appreciate your review and 5-star rating!

Aug. 27th, 2024

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Lavonna

Customer Service Rep Craig B. and Insurance Agent Zach E. were very responsive and helpful with the setup of coverage and my auto drafts. Medicare is a very confusing and complex animal and they have given me great comfort relief in the signup process. Thank you guys!

1 year ago

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Reply from Boomer Benefits

Thank you, Lavonna, for allowing Craig and Zach to assist you with your Medicare needs! We appreciate you putting your trust in us to be there for you.

Aug. 23rd, 2024

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Patricia OLeary

Navigating Medicare, is so stressful!! Chris W., was so professional, patient, and knowledgeable. He answered all my questions, and made sure I understood everything. Thank you Chris!!!! Boomer Benefits is amazing! So happy I picked up 10 Costly Medicare Mistakes. It was Medicare 101 for me. So easy to understand.

1 year ago

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Reply from Boomer Benefits

Thanks for checking out the book as well! We are glad Chris could assist you and answer your questions and that you found us helpful. It really means the world to us to receive this feedback! Please don't hesitate to call if you ever have any questions or concerns in the future!

Aug. 22nd, 2024

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Jane Hesse

Boomer Benefits always look out for me as always. They take steps ahead of what’s coming to you. I feel confident that they look after my welfare everyday . I’m so glad I’ve signed up to be their client. I will always have them on my side.

1 year ago

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Reply from Boomer Benefits

Jane, your kind words mean the world to us! We are so glad you feel you can count on us to be there for you and your Medicare needs. Don't ever hesitate to call if you have any questions or concerns!

Aug. 15th, 2024

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Jen Andrade

Boomer Benefits has been a great help with sorting out my mom's Medicare needs! They did all the research that I was not confident in finding myself. Sarah Kijnitchee is the best and incredibly knowledgeable. She made everything easy to understand. Enrolling was simple and not very time consuming.

1 year ago

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Reply from Boomer Benefits

Thank you for allowing Sarah to help your mom with her Medicare needs! Your trust means everything to us. Don't hesitate to give us a call at 817-249-8600 if you have any questions or concerns in the future!

Aug. 7th, 2024

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Nancy McGuire

Boomer Benefits has been a fantastic liaison for transitioning into retirement, which can be daunting. Our rep, Cecilia A. has been a tremendous help and advocate. We appreciate all her support on our behalf with both insurance companies and Medicare. Top notch! Nancy

1 year ago Edited September 20, 2024

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Reply from Boomer Benefits

Thank you, Nancy, for sharing your experience with Bree! We're glad she could assist you with your Part D!

Aug. 7th, 2024

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Greg Schmidt

Wendy H. assisted me with selecting the best plan for my Part D prescription drug benefits. She was knowledgeable, professional and answered all of our questions. Another top notch advisor with Boomer Benefits. Thanks Wendy!

1 year ago

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Reply from Boomer Benefits

Thanks for taking the time to give us a review! It is wonderful to hear that Wendy could answer your questions and provide you with helpful assistance!

Aug. 1st, 2024

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Joseph Costello

I set up my Medicare supplemental plan with Sarah D. She was very helpful and knowledgeable. I would definitely recommend boomer benefits in helping you get set up. We did almost everything over the phone that needed to be done. She was very respectful of my wishes. I also like the fact that they will help in claims assistance if needed.

1 year ago

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Reply from Boomer Benefits

Thank you, Joseph, for taking the time to share your experience with Sarah!

Aug. 1st, 2024

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Barbara

I'm so glad that I am with Boomer Benefits. They have helped me in so many ways. I was just able to change my Plan G to another company and it lowered my monthly cost to less than what I was paying before. A big shout out to Darius for helping me and making it so easy. I can't say enough great things about this company!!

1 year ago

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Reply from Boomer Benefits

We are proud to hear that Darius could make the process easier for you and find a more cost-effective plan! We appreciate your 5-star rating and review!

Aug. 1st, 2024

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DEBRA SCHULTZ

Ruth O. did a fantastic job dealing with an issue I had. I tried to fix on my own as it was a relatively small amount but was getting no where. One call to boomer benefits and Ruth O. did an awesome job keeping me informed and I got the good news this morning that all is resolved! Thank you Ruth and boomer benefits!

1 year ago

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Reply from Boomer Benefits

Debra, we are happy to know that Ruth could assist you with a recent issue and keep you updated! Thank you for trusting us to help.

Aug. 1st, 2024

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Brad Larson

My wife and I are very pleased with Boomer Benefits. The staff is super helpful and extremely polite and courteous, which is important to us. They handle questions and problems promptly and efficiently, and are good communicators. I honestly don't think you could find a better place to assist with Medicare related tasks and concerns.

1 year ago

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Reply from Boomer Benefits

Brad, we appreciate you taking the time to share your experience with our team! We strive to always provide great customer service, so your feedback means a lot to us. Don't hesitate to call in the future if you have any questions or concerns!

Jul. 25th, 2024

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Klee Stockman

Have used Boomer Benefits a couple times for my insurance choices. Very happy with their performance and experience to help me with my choices they offer. Ashley was very professional and a pleasure to work with. Highly recommend this company! Karen - Michigan

1 year ago

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Reply from Boomer Benefits

Thanks for your review, Karen! Thanks so much for taking the time to share your experience with Ashley. We greatly appreciate your recommendation!

Jul. 25th, 2024

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Busy

Risheena W was so very helpful to me in getting my address updated with my various providers! I worked all day the prior day trying to get this done with great frustration and no results. Risheena was pleasant and assisted me very step of the way and had it all completed within an hour! The hank you so much! Lynn W

1 year ago

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Reply from Boomer Benefits

Thank you, Lynn, for your 5-star rating and review! We appreciate the time you took to share your experience and we are glad Risheena could assist you!

Jul. 25th, 2024

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Neal Davis

Crawford represented me. He is very professional, kind and patient. He really clarified everything I needed to know. He has followed up and done everything he said he would. I am very confident that Boomer Benefits will continue to represent our best interests.

1 year ago

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Reply from Boomer Benefits

Thank you, Neal! We appreciate your review. We value our clients and appreciate the time you took to share your experience with Crawford.

Jul. 25th, 2024

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brian lohrey

I can't express how much relief I feel now that I'm signed up for an Advantage plan. Ryan L provided superb customer service, explaining the entire process so I understand my new coverage and can make an easy transition. HIghly recommend.

1 year ago

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Reply from Boomer Benefits

Thank you, Brian, for taking the time to share your experience with Ryan! We're proud to hear he could provide you with great customer service and help make the process easier. We truly appreciate your recommendation!

Jul. 17th, 2024

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Robert Bell

The experience with Lisa C. was exceptional, attention to customer requests. The authentic compassion and professional attention to details is refreshing and encouraging. Lisa followed the process to the positive conclusion of the request.

1 year ago

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Reply from Boomer Benefits

Thanks, Robert, for your review and 5-star rating. It is wonderful to hear that Lisa could provide you with great customer service!

Jul. 12th, 2024

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Nina Macmillan

Bryan and Veronica were super helpful. A confusing process was explained clearly by both of them. They gave personal service and guidance over the phone to help me sign up. I highly recommend Boomer Benefits and Bryan and Veronica.

1 year ago

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Reply from Boomer Benefits

It is great to hear that Bryan and Veronica could be so helpful to you. We appreciate your review!

Jul. 12th, 2024

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Marsha Godwin

I have been with Boomer Benefits since July 2017! I highly recommend them in assisting in making Medicare decisions on plans and in assisting with issues regarding claims. Ashley G has assisted me with several questions/issues and each time she was polite, professional and very patient.

1 year ago

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Reply from Boomer Benefits

Thanks for your recommendation, Marsha! We are happy to hear that Ashley could provide you with helpful assistance! We appreciate your 5-star rating.

Jul. 12th, 2024

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Michael Marcel

Billy W. is a great asset. He was very knowledgeable, courteous and patience in adding me acquiring a policy that was perfect for me. Highly recommend this company and specifically Mr. W. for an excellent experience. Thank-you.

1 year ago

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Reply from Boomer Benefits

Thanks so much for your review and recommendation, Michael! We're glad Billy could assist you.

Jul. 1st, 2024

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Margey LaRue

An outstanding company that helps in selection of plans and will go to bat for you f you need a reimbursement. Ruth O. helped my husband and me this last time and she was fast, very courteous, and a great help in getting our paperwork for reimbursements for our eye exams and new glasses. Very satisfied.

1 year ago

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Reply from Boomer Benefits

Thanks for your review and 5-star rating, Margey! We appreciate you allowing Ruth to assist both you and your husband in your Medicare journey. Don't hesitate to reach out if you have any questions or concerns in the future!

Jun. 28th, 2024

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william c nixon

Asia J.R. gave me Excellent customer service. She followed up with me for a couple of days about my absence. Drug cards. She was professional, courteous, and kind. As I said. On the scale of one to five, it was a 10. She is excellent. Excellent customer service, excellent care. William N.

1 year ago Edited August 15, 2024

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Reply from Boomer Benefits

It is great to hear that Marriam was helpful in assisting you in your Medicare journey!

Jun. 28th, 2024

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Marilyn Schoenhofer

I have had Boomer Benefits assist me in my Medicare supplement and Part D plans. I felt like they had my interest in mind and helped with the best plan and cost for me. Miranda C helped me this last time and was very prompt. She found the best plan for my medications at the best price

1 year ago Edited December 1, 2024

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Reply from Boomer Benefits

Thanks for allowing Veronica to assist with your part D! We are always happy to be here to help!

Jun. 25th, 2024

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Gail Medrick

White Rock, NM Allison is my rep and she was extremely knowledgeable with my state and situation. She also was so very pleasant and patient with all my questions. With medicare so difficult to navigate and understand, Allison truly and honestly helped me and I never felt pressured to make a decision immediately .

1 year ago

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Reply from Boomer Benefits

Thank you, Gail, for your review! We appreciate your feedback and are happy to hear that Allison could be so helpful to you!

Jun. 25th, 2024

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Bill Werner

I contacted Boomer Benefits to help me navigate my initial sign up for Medicare medigap and part D. Excellent information was provided and Veronica E. worked with me to get the appropriate part D coverage. I am very appreciative of all their knowledge and help.

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Veronica could assist you with your Part D! Thank you for trusting us to be there to help you on your Medicare journey.

Jun. 25th, 2024

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Jean Pierce

Alexis P is knowledgeable, action oriented and very responsive. She systematically follows up with me until an issue is completely resolved. She is easy to reach through voice mail and email Boomer has helped me select the right plan since I became Medicare eligible

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Jean! We're so happy to know Alexis could get you everything you needed and help you resolve an issue! We greatly appreciate your review.

Jun. 25th, 2024

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Craig Emanuel

I recently had the opportunity to work with Kelly at Boomer Benefits who could not have been nicer and easier to work with to help set up my Medicare Coverage. She was always available and was able to answer all of my questions. I would highly recommend anyone to use this great organization.

1 year ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Kelly! We truly appreciate your recommendation, Craig.

Jun. 25th, 2024

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trudie conklin

I saw this company on facebook called and got Hayley L. and what apleasure she was to talk to went over everything about medicare and all the plans .Have spoke with her afew times and she helped me sign up for medicare ,has also emailed me to keep in touch and see if i had any questions.Would highly recommend company and especially Hayley

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Hayley! It is great to hear she could assist you. Thank you for your recommendation!

Jun. 25th, 2024

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Al Cafaro

After a recent relocation to a new state, Mr. Darius B. assisted me in seeking new Medicare Part D. Coverage. He suggested a plan which I approved and enrolled in. He answered all my questions along the way. His assistance was most appreciated.

1 year ago

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Reply from Boomer Benefits

Thank you for allowing Darius to help with your Part D coverage! We greatly appreciate your review and feedback.

Jun. 21st, 2024

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Van Theriault

My husband recently signed up for an advantage plan with the help of Boomer representative Billy W. Billy was very helpful and we feel comfortable with the choice we made. We love knowing we can contact Boomer Benefits if we have any questions or concerns in the future.

1 year ago

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Reply from Boomer Benefits

Thanks for your review! We are happy to know Billy could assist your husband with his Medicare.

Jun. 21st, 2024

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Chris Brown

Boomer Benefits always comes through. If I have a billing issue, they are on it! If I need my insurance rates checks, done! Amy E's tackled my last billing issue and while it may have taken a couple months, it was well with me not having to worry about it. My billing problem was solved and I owed nothing, Thank you, Amy!

1 year ago Edited June 5, 2025

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Reply from Boomer Benefits

It is wonderful to hear that Natasha could assist you with a recent claim issue. We know it can be so difficult trying to get everything resolved, so we appreciate your patience and trust in us to help!

Jun. 21st, 2024

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Darlene K

I called with a question about my prescription plan, and Melanie K was extremely helpful. She answered my question and then called me back to give me further information regarding her response. The staff at Boomer Benefits has always provided excellent customer service........ something that is hard to find in our current times!

1 year ago Edited January 30, 2025

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Reply from Boomer Benefits

Darlene, we are happy to hear that Michelle could help you find a more cost-effective plan. Thank you for allowing us to assist. We appreciate your recommendation and 5-star rating!

Jun. 6th, 2024

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Derald Lahti

Ashley S.helped me navigate a move from CA to MN. I had just qualified for Medicare on March, 1, 2024 and moved within sixty days. We transitioned my plan G and D to more favorable insurers based on my new address. Thank you for your help.

1 year ago

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Reply from Boomer Benefits

Derald, thanks for your review! It is wonderful to know Ashley could assist you with your Medicare while moving. Thank you very much for taking the time to give us a review and share your experience!

Jun. 6th, 2024

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Gary Opper

Boomer Benefits is always helpful with helping me with any issues. I had several questions over the last month and Chasaty A. always answered them timely. I did a lot of research and choose Boomer Benefits to handle my Medicare, etc. I made the right choice.

1 year ago

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Reply from Boomer Benefits

Thank you, Gary, for allowing Chasaty to assist and answer your questions! It means the world to have your trust when helping with your Medicare needs. We appreciate your review!

Jun. 6th, 2024

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Carol

Jade M. was pleasant and patiently answered all my questions. Navigating Medicare is daunting to say the least and she helped us with choosing the plans that were right for us. A friend recommended Boomer Benefits to us and we will pass along the advice.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your feedback, Carol! We’re so pleased to know Jade could assist you with your enrollment. We appreciate your review and recommendation!

Jun. 3rd, 2024

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Charles

I am very satisfied with the assistance I received from Boomerbenefits. My representative, Jade M, has been incredibly helpful. She has really been on top of everything. She was able to answer every question I had. A truly great experience.

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about Jade! We’re so glad she could help with your recent application! Thank you for taking the time to share this experience.

Jun. 3rd, 2024

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Freda Reed

I've been with Boomer Benefits for several years. Every year they work with me to find the best insurance company for my healthcare needs. Riley M. assisted me today and she was excellent. Very professional and courteous. She did a great job of explaining everything to me. Ask for Riley. You will be glad that you did.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your feedback, Freda! We’re so pleased our team has been able to assist you these past few years, and we look forward to providing that same service in the years to come. We appreciate your review and recommendation!

May. 16th, 2024

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Dwight Mahabir

Excellent follow-up! Jeff B. is my go to person in the company. He is friendly, patient and professional! It feels amazing to have a company that not only advocates for us as well as help us navigate through this maze of corporate medical monstrosities.

1 year ago

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Reply from Boomer Benefits

Dwight, we appreciate your 5-star rating and review! It is wonderful to know Jeff could provide you with excellent customer service.

May. 8th, 2024

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Tracy

I worked with Wendy H. to enroll in my Plan D prescription benefits for Medicare. Wendy was professional, responsive and answered all of my questions both through email and in a phone call. She found the plan that best fits my needs, and made this process painless, which I did not expect!

1 year ago

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Reply from Boomer Benefits

Thanks for your review, Tracy! It is great to hear that Wendy could assist you with your Part D plan and answer your questions. Thank you for trusting us to assist you with your Medicare journey!

May. 8th, 2024

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Jim F

I received a notice from WellCare that a drug of mine was not covered on their formulary. I contacted BB and rep Jeff B. provided me the document to send to my doctor to request an exemption. Well Care approved the exemption quite quickly and Jeff also checked back with me to see how it went. Love Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

We're so pleased to hear that Jeff could assist you with getting this exemption. Thank you for allowing us to help you with your Medicare needs.

May. 8th, 2024

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Kimberly Hathcock

Tish P. is the Best! She is friendly, extremely efficient, and Tish Tish P. was so helpful! She knew what questions to ask me, and she knew the answers to all my questions. She got me enrolled in my Medicare 2nd coverage with ease after giving me multiple choices. I recommend her highly!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your feedback and recommendation, Kimberly! We’re happy Tish was there to help! We will pass along the kind words.

May. 8th, 2024

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Lisa Southerland

Natasha R. was instrumental in helping me with all my questions regarding a dental and vision policy. She is an important asset to Boomer Benefits and I appreciate her assistance. Boomer Benefits is just the best resource for anyone’s insurance needs after retirement!

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Lisa! Thank you for sharing your experience with Natasha. We're happy to know she could answer your questions.

May. 8th, 2024

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Vicky Hill

Sarah K. made finding a medigap plan so simple. A few questions, and she provided me with recommendations for both G and N plans. She answered all of my questions too! I can’t say enough about Boomer Benefits! What a terrific service…..and did I mention it costs you nothing to have this excellent team working on your behalf?

1 year ago

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Reply from Boomer Benefits

We greatly appreciate your incredibly kind words and feedback, Vicky! Thank you for sharing your experience with Sarah and for your recommendation!

May. 2nd, 2024

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Nancy McGuire

Our representative, Bryan was personable, professional, knowledgeable and very patient. We felt educated about our options, and are confident about our Medicare choices. We appreciate Boomer Benefits and Bryan. We highly recommend.

1 year ago

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Reply from Boomer Benefits

We are so happy to know Bryan could help you with your recent plan choices, Nancy! We greatly appreciate you taking the time to share your experience and feedback. We appreciate your recommendation!

May. 2nd, 2024

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Ruth Lorenzo

We have been very happy with Boomer Benefits from helping sign up for Medicare Supplement and part D with assistance from Ashlee M And , more recently in obtaining our part D Diabetic supplies with assistance from Kendra G. I would highly recommend my family using Boomer Benefits when they turn 65.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your feedback and recommendation, Ruth! We’re happy Ashlee and Kendra were there to help! We will pass along the kind words!

May. 2nd, 2024

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John

Haley S. at Boomer Benefits did an outstanding job of helping me with my Medicare Supplement / Advantage plan selection. She was extremely responsive to all my questions, very knowledgeable and professional. I could not have asked for a better agent.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, John! We're so happy to know Haley could get you everything you needed and answer all your questions! We greatly appreciate your review.

May. 2nd, 2024

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Jack

Dustin H. is an incredible human being. He exercises, patients, kindness, and understanding and makes the whole process so much easier. He will work through the whole process with you at your convenience with no pressure. I cannot strongly enough recommend getting a hold of Dustin, you really be doing yourself a favor

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Jack! Thank you for sharing your experience with Dustin!

May. 2nd, 2024

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Kevin Sherman

My experience with Boomer Benefits has been excellent since their help in signing up for an appropriate Medicare plan. Amanda Rodriguez provided great follow up a month after starting Medicare to verify I had received my supplemental plan ID card. I hadn't at that time so she got another sent which arrived soon after.

1 year ago

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Reply from Boomer Benefits

Kevin, thanks for your review and 5-star rating. It is wonderful to know that Amanda could assist you.

May. 1st, 2024