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8.7

Overall Score

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Raymond Oshiro Fort Worth, Texas

Excellent service! Emma Whitney was very helpful and resolved our concerns quickly. She's the bomb!!!

3 months ago

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Reply from Boomer Benefits

Hi Raymond, thank you for your review! We’re so glad Emma was able to resolve your concerns quickly and provide helpful service. We appreciate your feedback!

May. 4th, 2026

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Michael Adkins

Wendy Hernandez did an awesome job explaining my options for a new supplemental plan. She is an all star!

3 months ago

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Reply from Boomer Benefits

Michael, thank you for the shoutout! We’re so glad Wendy was able to clearly explain your options and help you feel confident in your decision. If you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!

Apr. 13th, 2026

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Fred Eversen

Had a great/to the point review of my Medicare options with Larry W., he was very knowledgeable and explained my options clearly.

5 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Fred! We're so glad Larry was able to provide a clear and informative review of your Medicare options. We appreciate you taking the time to leave us a review! And if you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!

Mar. 6th, 2026

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Penny Wischusen

Chesney was basically available whenever I was over the course of several days! Thank you for guiding me through the process!

5 months ago

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Reply from Boomer Benefits

Hi Penny, thank you for your kind words! We are happy to hear Chesney was available when you needed her and guided you through the process over those several days. We look forward to supporting you in the years to come, and if you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!

Mar. 2nd, 2026

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Bill Harris

Tere Davis was awesome! She walked me through the process of changing Plan G providers and asked important questions I didn't think of!

5 months ago

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Reply from Boomer Benefits

Hi Bill, thank you for your review! We are glad Tere was able to walk you through changing your Plan G provider and bring up important considerations along the way. We appreciate you taking the time to share your experience, and if you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!

Mar. 2nd, 2026

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Billie Dix

I wanted you to know that Laura M. has excellent customer service skills. She is an asset to your company. It was a pleasure working with her. Billie D.

6 months ago

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Reply from Boomer Benefits

Thank you, Billie! We’re glad you had a great experience with Laura and appreciate you sharing your kind feedback with us!

Feb. 3rd, 2026

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Phil Mondello

Chris G. was a big help. Chris stayed on line with me when talking to the provider. He made sure all my questions were answered. Thank you and keep up the good work. Phil M.

6 months ago

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Reply from Boomer Benefits

We appreciate you sharing this, Phil! We’re glad Chris was able to stay on the line with you and make sure everything was handled clearly and thoroughly. Thanks for the encouragement!

Jan. 30th, 2026

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Charles Hutzler

Boomer Benefits smartly helps sort through the thicket of Medicare choices. Allison B. provided clear guidance and did it with a matter-of-fact and cheerful manner.

6 months ago

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Reply from Boomer Benefits

Thank you for your five-star review, Charles! We’re glad Allison could provide clear guidance and help simplify Medicare choices. We appreciate your kind feedback and trust in Boomer Benefits.

Jan. 12th, 2026

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Dale Janus

Larry W. was extremely informative and well versed on Medicare benefits. He answered all my questions and helped guide me in the best direction for my needs.

7 months ago

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Reply from Boomer Benefits

Hi Dale, thank you so much for sharing your experience! We are so glad that Larry could help you find a plan that best suits your needs! Feel free to reach out to our client service team anytime!

Jan. 6th, 2026

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Judith Stathos

Rebekah A. helped me find a great plan today. She was very informative, patient and very kind! She spent a whole lot of time finding the right plan and I am very thankful!

7 months ago

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Reply from Boomer Benefits

Hi Judith, thank you so much for sharing your experience! We are so glad that Rebekah could help you find a plan that works best for you. Feel free to reach out to our client service team for any additional assistance!

Jan. 2nd, 2026

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Kathryn Watts

Cameo was clear and concise. The explanations provided by Boomer were very helpful. This was easy for me and I'll be back to review with BB next year.

7 months ago

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Reply from Boomer Benefits

Hi Kathryn, thank you so much for sharing your experience with Cameo! We are so glad she could assist you with your Medicare enrollment. Feel free to reach out to our client service team if you ever need any additional assistance, and we look forward to supporting you in the future!

Dec. 26th, 2025

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Mike Lewis

Agent Stephen A. was very helpful and efficient. Was able to get my coverage changed with minimum difficulty. Lowered my annual cost by several hundred dollars.

7 months ago

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Reply from Boomer Benefits

Hi Mike, thank you so much for sharing your experience! We are so glad that Stephen could help you get your coverage changed and saved you some money in the process! We look forward to assisting you in the future!

Dec. 23rd, 2025

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Wayne Perry

William (Bill) has always helped me through this difficult Medicare system. He always follows up as planed and got me through a few difficult situations.

7 months ago

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Reply from Boomer Benefits

Hi Wayne, thank you so much for sharing! We are so glad that Bill could help you with your Medicare enrollment! Feel free to reach out to our client service team with any additional questions or concerns!

Dec. 19th, 2025

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Laurel Ashnault

Natalie at Boomer Benefits was absolutely great at addressing my needs and helping me get a plan that worked for myself and then one for my hisband. Thank you Natalie

8 months ago

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Reply from Boomer Benefits

Thank you, Laurel! It’s wonderful to hear Natalie found the right solutions for both you and your husband. We’re grateful for your trust!

Dec. 10th, 2025

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Pattie Cottrell

I have found, as a client, that it's extremely hard to get a response from them. I posted 12/2/2025 re: information on trial rights, and while my post did take close to four hours to be approved and actually posted, it's now almost 24 hours later and I have received absolutely no response from them. That's a bad way to do business, and it's not the first time. I've reached out to them via the "client page," and it's taken a full week to hear from them. They have gotten far too big for their britches, and their CS is greatly lacking these days. I believe it's time for a new broker so that I'm not just another notch and someone to gain a commission from.

8 months ago

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Reply from Boomer Benefits

Hi Pattie,

Thank you for sharing your thoughts. I want to clear up a few points that may help. Regarding your Facebook post, our team reviews well over a hundred posts each day. We are a small but dedicated group and each submission has to be approved so we can be sure the guidance we give is accurate. That review process can take a little time, but we do work through them as quickly as possible.

Since you are in the group, you should have seen the near daily reminders about our webinars. Danielle hosted these live throughout AEP to answer any and all questions you had about your coverage and walk you through them in real time. If you weren’t able to join one, we understand, but the opportunity was available many times.

The greatest value of Boomer Benefits has always been the year round support from our Client Service and Claims Teams. They work on billing issues, denials and appeals and advocate for our clients in ways most agencies simply do not offer. We encourage you to reach out so we can be sure you are using all the resources available to you as our client. 817-249-8600

Dec. 10th, 2025

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Beth Holloway

I love doing business with Boomer Benefits. I had an issue filing a claim and Alexis Peterson got involved and helped me resolve the issue within just a few days.

8 months ago

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Reply from Boomer Benefits

Hi Beth, we are so glad Alexis was able to jump in and help you get that claim sorted out so quickly! We appreciate you sharing this wonderful feedback!

Nov. 28th, 2025

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Rachel Weimer

Risheena, was extremely kind, patient, knowledgeable, and help me through all the intricacies of Medicare. She helped me choose the best plan that fit my needs and budget.

8 months ago

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Reply from Boomer Benefits

Hi Rachel, we’re delighted Risheena helped you sort through Medicare and find a plan that fits your needs and budget! Thank you for this wonderful feedback!

Nov. 28th, 2025

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Gayle Claffy

Amanda Rivera-super helpful in my choices for Medicare. Top notch service. Have already given her information to a friend who is just starting Medicare.

8 months ago

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Reply from Boomer Benefits

Thanks so much, Gayle! We’re delighted Amanda was able to guide you through your choices, and we love hearing you’ve already shared her info!

Nov. 28th, 2025

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Dan Miller

My Licensed Agent Crawford Boiling was super helpful. Explaining things to me completely and taking his time going through the process with me. I highly recommend Boomer and Crawford Boiling!!!

9 months ago

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Reply from Boomer Benefits

Thanks, Dan! We’re delighted Crawford took great care of you and made the process simple. He’ll be so happy to hear this!

Nov. 28th, 2025

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Sharon Burns

Amanda R was the most knowledgeable and professional representative to work with. She asked questions that were pertinent to my healthcare coverage. I will continue working with her in my future needs!

9 months ago

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Reply from Boomer Benefits

Sharon, it’s wonderful to hear Amanda provided such knowledgeable and professional guidance! We look forward to helping you anytime you need us!

Nov. 28th, 2025

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Karen Wiekhorst

Juliette T was instrumental in helping me get my Medicare Part D as well as my Dental, Vision and Hearing plans in place. She is very knowledgeable and was extremely patient with me throughout the processes.

9 months ago

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Reply from Boomer Benefits

Karen, we’re so happy Juliette made everything smooth and easy for you! Thank you so much for sharing!

Nov. 28th, 2025

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Mike

I spoke with Zack he was right to the point had all my options ready . He explained things in understandable manner . Got me the best rate and plan for me with no bs . I was very happy with his knowledge . I would recommend highly .

9 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Mike! We appreciate your recommendation very much.

Oct. 28th, 2025

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ramona young

Friendly, helpful and patient. Offered lots of options, answered all my questions and didn't rush you to make a decision. Have recommended them to family and friends as well as posted recommendation on Facebook.

9 months ago

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Reply from Boomer Benefits

Ramona, we truly appreciate this wonderful feedback! We love hearing that you felt supported and never rushed, and thank you for recommending us to others!

Nov. 28th, 2025

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Pam Perry

I received 5 star excellent assistance from Jaylan Hill in my challenge of choosing a better insurance plan which better meets my needs. I highly recommend him and this company.

9 months ago

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Reply from Boomer Benefits

Pam, we’re thrilled Jaylan was able to guide you to a plan that fits your needs so well! Thank you for the high recommendation!

Nov. 28th, 2025

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ginger

Alex S was beneficial and explained various supplement plans to me in a manner I could understand. He was very nice, pleasant, and professional. I highly recommend Boomer Benefits

9 months ago

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Reply from Boomer Benefits

Ginger, we’re so glad Alex made everything easy to understand and was such a pleasure to work with! Thanks for recommending us!

Nov. 28th, 2025

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John Detloff

I am very satisfied with the resolution of my issue and Jasmine S was very helpful. I was not impressed with the 8 days that elapsed to resolve my issue. My original contact, Chris G, took 2 days just to respond to my original request. I promptly provided his requested information and then I received no communication until a phone call from Jasmine 8 days after I submitted by issue. I was told by Jasmine that Chris was unavailable and that was the reason for the large delay in resolving my issue. Other than the delay, I am satisfied and would recommend Boomer Benefits.

9 months ago

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Reply from Boomer Benefits

Thank you for your feedback, John!

Oct. 27th, 2025

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Joseph Johnson

I am moving from an Advantage Plan to a Supplemental Plan. Tina knew all the ropes and made the process a breeze. I highly recommend her and Boomer Benefits to anyone needing assistance in making a choice.

10 months ago

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Reply from Boomer Benefits

We are pleased to hear that Tina could assist you. Thank you so much for your recommendation; we truly appreciate it!

Oct. 6th, 2025

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Lisa O'Connell

Bree W made selecting and applying for my prescription drug plan quick and easy. She did all the work and presented me with the most cost-effective option. Great company to work with!

10 months ago

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Reply from Boomer Benefits

Lisa, we are so happy that Bree could assist you with your Part D plan choices. Thank you for trusting us to help you. It means the world to us!

Sep. 12th, 2025

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Sheila White

Boomer Benefits was recommended to us by our financial advisor. We selected Boomer to help us with our Medicare enrollment needs. Billie W & Wendy H were both tremendous in their assistance.

11 months ago

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Reply from Boomer Benefits

We are happy to know Billy and Wendy could be helpful. Thanks so much for your review!

Aug. 28th, 2025

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Arleen Plutner

Always a wonderful experience! Everyone so helpful and knowledgeable! Alexis Peterson helped as I relatively new to many of the processes. Overall I feel comforted knowing they are in my corner! Highly recommend!!

11 months ago

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Reply from Boomer Benefits

We are happy to know Alexis could be helpful. Thanks so much for your review!

Aug. 28th, 2025

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Linda Scott

Great experience and great communication. Thank you Natalie for the help on getting the late enrollment penalty removed!! Boomer benefits has been a life saver when it comes to Medicare!

11 months ago

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Reply from Boomer Benefits

Linda, we are pleased to hear that Natalie could provide such helpful customer service and help you resolve the late enrollment penalty issue. We greatly appreciate your review!

Aug. 15th, 2025

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KH15

Customer Review Video

11 months ago

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Reply from Boomer Benefits

We are pleased to hear that Andrew could assist you. Thank you so much for your recommendation; we truly appreciate it!

Aug. 13th, 2025

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Lori Holley

Ruth O ,with Boomer Benefits has been extremely helpful with any questions or problems I have had. She is kind, responsive and always goes the extra mile to help solve any issues. I can't recommend her enough!

11 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Ruth! We’ll pass along the kind words!

Aug. 11th, 2025

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Robert Case Houston, Texas

I was helped today by Lonzelle A. today. I couldn't find the required special ID# for accessing my gym benefit. We briefly talked, laughed about the paradoxes of life, then he called Silver and Fit, and in minutes I was given the ID#. He also emailed me sites to search gyms in my area. A quality experience all around!

2 weeks ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Robert! We're so glad Lonzelle was able to quickly help you locate your Silver&Fit ID and point you toward gyms in your area. We appreciate your kind words and are always happy to help!

Jul. 27th, 2026

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Jim Goodson Dallas, Texas

Casey H. could not have been more helpful, professional, thorough and personable. She made what I was anticipating as being a difficult and stressful undertaking a very easy and painless process. Would highly recommend her to anyone.

4 weeks ago

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Reply from Boomer Benefits

Thank you for your wonderful review, Jim! We're so happy Casey made the process easier than you expected and provided such thorough and professional service. We truly appreciate your recommendation!

Jul. 24th, 2026

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Murshida Va

I was freaking out about Medicare when a lifelong friend recommended Boomer Benefits. My agent, David D. is patient, kind, intelligent, compassionate, and extremely well-informed, If the care and support I received from David represents the quality of care and support Boomer Benefits provides across the board, this is a stellar organization.

3 months ago

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Reply from Boomer Benefits

Thank you for your kind words, Murshida! We’re so glad David could ease your concerns and provide such thoughtful and supportive guidance during your Medicare journey. If you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!

Apr. 10th, 2026

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Dean Spitzer

Boomer Benefits is fantastic. I learned so much from their educational materials. Samantha Davis did a phenomenal job of assisting us with a Medicare Supplement. Harli J. was also so generous in helping answer questions on supplements and prescription drug coverage. Boomer Benefits is the best!

3 months ago

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Reply from Boomer Benefits

Dean, thank you for your kind words! We’re so glad Samantha and Harli were able to support you and provide helpful guidance on your Medicare supplement and prescription coverage questions. If you haven't already joined our "Medicare Q&A with Boomer Benefits" Facebook group, we encourage you to join and ask any additional questions in there!

Apr. 10th, 2026

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Donna McDowell

Darius B is so helpful and patient. I had some questions, and he answered them all. He also provided suggestions that really made sense and helped me understand what the benefits were of different policies. He continues to check in as we move thru the process. I am grateful I found Boomer Benefits and Mr. B. Definitely a 5 in all categories!!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Donna! We're so happy to know Darius could get you everything you needed and answer all your questions! We greatly appreciate your review.

Aug. 13th, 2025

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Marl D Detroit, Michigan

I had the pleasure to work with Malaquia Brown when I was having trouble getting a bill paid . After multiple tries of getting the bill covered, I reached out to Boomer Benefits and Malaquia took charge and kept me in the loop until the bill was finally paid. It's always nice to work with somene that actually wants to help and get the job done.

1 year ago Edited July 23, 2026

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Amber. We’re so happy to know she was there to help and guide you through your claim issue! Thank you for sharing.

Aug. 4th, 2025

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Catherine del Castillo

My Boomer Benefits Claims Specialist, Chris G went over and above to help me resolve a bill that Medicare initially would not cover. He worked with me and my provider and the outcome was extremely beneficial. I appreciate all the time and effort he gave to my case. I recommend Boomer Benefits to anyone who needs help in navigating Medicare.

1 year ago

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Reply from Boomer Benefits

That’s wonderful to hear, Catherine! We’re so happy to know Chris was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Jul. 31st, 2025

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DTweedy

Tina has a solid grasp of medicare and supplemental coverage plans. She is well organized, straight forward and clear. She walked me through the overall coverages and minutia very clearly and easily. I appreciated her help. Added bonus, she's very nice.

1 year ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Tina! We’ll pass along the kind words!

Jul. 23rd, 2025

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JOHN DOBBINS

Chris W of Boomer benefits listened well, was knowledgeable, and helpful. I'm very happy with the support I received from him in selecting a Medicare plan that's right for me. I had done my homework before speaking with him, but I still learned new things from him, and he brought up helpful points I would not otherwise have considered.

1 year ago

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Reply from Boomer Benefits

Thanks so much for sharing this, John! We’re so happy Chris was able to help you find a plan!

Jul. 23rd, 2025

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Chris Ives

I was recently helped by Risheena W with an issue concerning Medicare Part D, and she was outstanding. Her expertise was impressive, and she assisted me with professionalism, efficiency, and warmth. Boomer Benefits is lucky to have an employee with her degree of excellence. With gratitude, Chris I.

1 year ago

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Reply from Boomer Benefits

Chris, we are pleased to hear that Risheena could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Jul. 23rd, 2025

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Ramona Johnson

I worked with Risheena W to select Dental and Vision plans. She was very thorough and provided me several options, explaining the benefits of each. Once I made a selection, she helped me get everything set up. Risheena is very personable , kind and very enjoyable to speak with. I highly recommend Risheena and Boomer Benefits!

1 year ago Edited August 11, 2025

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Reply from Boomer Benefits

Ramona, we are pleased to hear that our team has provided such helpful customer service to help you address your Medicare concerns. We greatly appreciate your review and recommendation!

Jul. 23rd, 2025

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Joanne Brazalovich

Bill W at Boomer Benefits was extremely helpful. Made the entire process manageable and easy to understand. Presented all the material with unbiased opinion. He made me feel comfortable with my selection. The added bonus is having them in your corner should issues come up. Thanks Bill!

1 year ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Joanne! Thank you for sharing your experience with Bill!

Jul. 9th, 2025

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Brenda Peoples

Customer Review Video

1 year ago

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Reply from Boomer Benefits

We are happy to know Amber and Ruth could be helpful. Thanks so much for your review!

Jul. 3rd, 2025

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Peggy Johnson

Lisa was wonderful through the appeal process of changing insurance companies to receive a better price. She answered questions and helped with each step. Great customer service and support. Thank you so much Dennis and Peggy

1 year ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Lisa! We are glad she could assist you with changing your plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!

Jul. 7th, 2025

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Gay Houston

I am so pleased with Boomer Benefits. Every time I have questions they answer them completely. Kay H knows her stuff! She is kind, patient, and knowledgeable! Boomer Benefits has awesome customer service. I highly recommend Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Gay! Thank you for sharing your experience with Kay!

Jul. 3rd, 2025

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Dawn Berg

I wanted to say a super big Thanks to Jaqulyn C. for her superior service in helping me obtain part C insurance. I had some unusual aspects to my situation and she had immediate resolutions to them. She spoke clearly and left me plenty of time to ask any questions I had. I am so thankful for her. I feel like a thousand pounds has been lifted!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Dawn! We're so happy to know Jaclyn could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jul. 3rd, 2025

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Valerie Gildersleeve

I had been so worried about supplemental policies and how they work with Medicare coverage. Someone recommended Boomer Benefits to me. Larry W called me back and patiently went over my options. He was knowledgeable, thorough and kind. I feel like I'm all set for now. Thank you, Larry.

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Larry could assist you. Thank you for sharing your experience with our team!

Jul. 3rd, 2025