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8.7

Overall Score

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Melanie Pager

I love Boomer Benefits! They are a wealth of information and specific help when needed. Jasmine D has been a great help to me as she has persevered for a year to resolve my issue. Thank you!!

10 months ago

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Reply from Boomer Benefits

Melanie, we are pleased to hear that Jasmine could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

May. 23rd, 2025

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Michelle Jacobs

Kelly D was very helpful, she answered all my questions about supplement policies and found the perfect one for my needs! I would highly recommend Kelly at Boomer Benefits for ALL your Medicare questions! Thank you Kelly!!

10 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Michelle! We're so happy to know Kelly could get you everything you needed and answer all your questions! We greatly appreciate your review.

May. 23rd, 2025

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Wayne Gatliff

Jacob C was a blessing for us. He explained our best options, provided valuable insight, and helped us navigate the world of Medicare Advantage. Boomer Benefits and Jacob made the process understandable and manageable.

10 months ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Wayne! Thank you for sharing your experience with Jacob!

May. 23rd, 2025

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Toni Shaffer

Service was outstanding in facilitating our applications for applying for CIGNA health benefits! Very professional and courteous. Very knowledgeable responding to any questions. Overall good experience. Thank you, Asia J-R

11 months ago

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Reply from Boomer Benefits

We are happy to know Asia could be helpful. Thanks so much for your review!

May. 5th, 2025

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Bill Loelius

Emily M provided outstanding service investigating and following up multiple times with my insurer to confirm my payments were received and reimbursed after the doctor mistakenly submitted a claim. Amazing Service!

11 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Emily. We’re so happy to know she was there to help and guide you through your claim issues! Thank you for sharing.

May. 5th, 2025

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Jane

All of the customer service reps are dedicated to finding you the best plans. My most recent experience with Rhiannon was terrific -- she responded to my query very quickly. Always a great experience working with them

11 months ago

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Reply from Boomer Benefits

We are happy to know Rhiannon could be helpful. Thanks so much for your review!

May. 5th, 2025

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Richard Gaynor

My rep is Ruth O and she is amazing. I never have to follow-up with her as she is always on top of things. In fact she keeps me on my tops and ensures I get everything I am entitled to. So happy I went with Boomer Benefits when a colleague recommended them to me. Rick

1 year ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Apr. 28th, 2025

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Stan Moffatt

Spoke to Jamey today to assist with me with finding a Dr. in my area and network. He was most helpful, knowledgeable and professional. He went above and beyond helping with a couple of calls to verify coverage - Thank you so much, Jamey!

1 year ago

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Reply from Boomer Benefits

We are happy to know Jaime could be helpful. Thanks so much for your review!

Apr. 28th, 2025

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JK Christopher

Asia J-R was fantastic. I called in the morning and she called me back in the early morning of the same day. She understood my issue and got Medicare on the phone. She checked in with me periodically as we were waiting. We were able to resolve the issue while on the phone. Great job Asia!!

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Asia. We’re so happy to know she was there to help and resolve the issue. Thank you for sharing!

Apr. 16th, 2025

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Frank Brose

I've been with Boomer Benefits ever since I signed up for social security. Any time I questioned a non paid claim I called Boomer Benefits. This last time Amber P handled my problem and it was two unpaid claims and a substantial amount of money. Amber handle it and I received payment for every penny of the claims involved.

1 year ago

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Reply from Boomer Benefits

That’s wonderful to hear, Frank! We’re so happy to know Amber was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Apr. 16th, 2025

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C D Carter

I am so grateful for Alexis P! Alexis researched my issue with Medicare and resolved to the point that I did not have any payment due on a current invoice. Truly appreciate all of Alexis' time and effort! Thank You, Alexis!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Alexis could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Apr. 16th, 2025

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Janice Clow

Tere D was very helpful and provided me with information that I needed about appealing an IRMAA. She also called me when I had questions about my initial billing statement from Medicare. I honestly don't know how I would have waded through all the information out there without the help of Tere and other Boomer Benefits agents.

1 year ago

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Reply from Boomer Benefits

We are happy to know Tere could be helpful. Thanks so much for your review!

Apr. 16th, 2025

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Boomer Benefits

When my medigap premium went up significantly I called Boomer Benefits to see if they could help me find another company/policy. Chris G did some research and found me a comparable policy with a different company and saved me quite a bit of money on my monthly premiums. Thank you! Lynn S

1 year ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Chris assisted you through this switch! It’s always wonderful to hear how our team helped you save money! Thanks so much for sharing, Lynn!

Apr. 11th, 2025

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Rick Stuppy

A big shout out to Stephanie A. at Boomer Benefits for helping to switch over Medicare plan. She was very helpful with the whole process. Living in a small Missouri town where everyone knows almost everyone, it was like dealing with someone I have known forever. Thanks Stephanie.

1 year ago

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Reply from Boomer Benefits

We are happy to know Stephanie could be helpful. Thanks so much for your review! We will pass along the kind words!

Apr. 11th, 2025

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Scott Bradley

I would like to highly commend Jasmine D for assisting me with an issue I had concerning a coding error. Her persistence in going the Extra mile resolved my issue. Boomer Benefits is extremely fortunate to have this lady working for their organization! I will be mentioning to my friends about using Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Jasmine could assist you. Thank you so much for your recommendation; we truly appreciate it!

Apr. 9th, 2025

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Puddleglum2

Michele Sanders from Boomer Benefits went to bat for me when my insurance claim for labwork was denied. It took months to get a resolution, but Michele kept working through repeated miscoded charges until a resolution was reached, leaving me with no charge for the labwork. Highly recommend!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Michele could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Apr. 9th, 2025

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Sherry Swafford

My search fora Medicare Supplement plan led me to Chris H. He was successful with helping me obtain a Supplemental plan. Furthermore Emily, with compassion and understanding helped me take care of getting my new plan implemented after a few issues I had with my new Medicare Supplement plan insurer.

1 year ago

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Reply from Boomer Benefits

We cannot thank you enough for sharing your experience with our team!

Apr. 7th, 2025

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Lori Linton

Fowler was a great help in deciding which Medicare program was right for my husband and me. I highly recommend Boomer Benefits. I always heard that choosing a Medicare plan was difficult and confusing, but that wasn’t the case at all.

1 year ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, Lori! Thank you for the recommendation!

Apr. 7th, 2025

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Barbara Comstock

I’ve been trying to find a Medicare approved provider for acupuncture and Melanie Kelly was wonderful at trying to track down providers in my area. She followed through with emails and phone calls in a timely manner and offered to call around when I found the whole search daunting. So glad we signed up for Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

We are happy to know Melanie could be helpful. Thanks so much for your review!

Apr. 4th, 2025

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Andrea Marlow

My husband and I have utilized the services of Boomer Venefits for a number of years. Most recently, Andrew Littleton was incredibly helpful to us. He demonstrated much professionalism and we appreciated his excellent follow-up so much. It's been great working with Andrew.

1 year ago

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Reply from Boomer Benefits

We are happy to know Andrew could be helpful. Thanks so much for your review!

Apr. 2nd, 2025

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NADARI TAYLOR

Juliette T was very helpful with my Part D Medicare plan. Her information was detailed and instructions easy to follow. Juliette was also responsive to all of my inquiries. This customer service makes me feel secure in my medical decisions. Thank you Juliette!

1 year ago

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Reply from Boomer Benefits

We are happy to know Juliette could be helpful. Thanks so much for your review. We will pass along the kind words!

Mar. 28th, 2025

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Jennifer Johnson

Sophia was outstanding in helping me correct my middle name/initial with Social Security and my various policies. She gave me efficient information for the steps I should take, and she also followed up to make sure everything was in order.

1 year ago

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Reply from Boomer Benefits

So happy to hear that, Jennifer! Thanks for sharing your experience with Sophia!

Mar. 28th, 2025

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Vicki

Absolutely loved not being pressured into a particular plan. From the video overview by the president of the company to the professionalism of Sarah Daniels something I’ve been dreading was painless! Thank you for making this process so easy.

1 year ago

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Reply from Boomer Benefits

We are happy to know Sarah could be helpful. Thanks so much for your review!

Mar. 28th, 2025

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Rocky Roads

Boomer took on the responsibility of ensuring that my wife's surgery was completely covered by our Supplement insurance company. All parties were not given the information by the hospital staff and were were billing us directly. Thank you to Jasmine who diligently tracked this all down and made sure every one was paid.

1 year ago

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Reply from Boomer Benefits

That's wonderful to hear! Thanks so much for sharing your experience with Jasmine!

Mar. 24th, 2025

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D Yates

I have used Boomer Benefits 5 years ago. All of them have been extremely professional and knowledgeable. This past week I wanted to change my Plan G as the original carrier had gone up. Rachael W immediately put me with another group and saved me over $100 a month. She was very efficient and so nice!

1 year ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Rachael assisted you through this switch. It’s always wonderful to hear how our team helped you save money! Thanks so much for sharing!

Mar. 21st, 2025

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Ella Pokryshevskaya

My husband and I just signed up for a supplement plan with Billy W and he was great. He was very helpful in explaining all of our options regarding Medicare and supplement plans. We were grateful to Billy for helping my husband and I make our decision. We love Boomer Benefits.

1 year ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Ella! We’re so happy Billy was able to help you both find a plan!

Mar. 21st, 2025

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Chris

Jasmine D has been working on my unpaid claims for months! Due to her guidance and persistance, the claims were finally paid. She has great follow up and is a great advocate. I highly recommend Boomer Benefits. They have the best staff!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Jasmine could assist you. Thank you so much for your recommendation; we truly appreciate it!

Mar. 19th, 2025

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Jack

Derar Friends, I just want to take a moment to say how greatful I am to Boomer Benifits especially Andrew L for helping me navigate through the difficulties of setting up my benefits. Andrew did it all and saved me hundreds of dollars a month. Thank you Sir I really appreciate you.

1 year ago

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Reply from Boomer Benefits

We are happy to know Andrew could be helpful. Thanks so much for your review!

Mar. 11th, 2025

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David Rinehart

I had a question about a bill I had received and Michele from Boomer Benefits was most helpful in resolving the issue. She asked me a couple of questions and said she would get back to me, which she did within a few days! She had a clear explanation of the situation and answered all my questions. Excellent service!

1 year ago

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Reply from Boomer Benefits

David, we are pleased to hear that our team has provided such helpful customer service to help you address your Medicare concerns. Thank you for sharing your experience with Michele!

Mar. 11th, 2025

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Carol Martindale

We were introduced to Boomer Benefits three years ago when my husband retired, and have been very pleased with everyone we have worked with along the way. Recently, I, too have utilized their services. Emily M. has been very helpful regarding a Part D issue, and following up with me to get it resolved. Carol M.

1 year ago

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Reply from Boomer Benefits

We are happy to know Emily could be helpful. Thanks so much for your review!

Mar. 11th, 2025

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R Hense

I cannot recommend Boomer Benefits enough! Any representative that I have spoken with in the last two years has always been so helpful. Natasha R has been my go to lately and she responds to emails quickly and explains things clearly. I never hesitate to contact her if I have any questions .

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about one of our agents! Thanks so much for your review!

Mar. 7th, 2025

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M Villarrubia

Michelle W was a great help to me and my wife in reassess ing our Medicare Supplemental Insurance. She quickly sent us the information we needed to make our decisions. She listened well, was quite knowledgeable, and answered well the questions we had. Once again, Boomer Benefits has provided us a great service. Highly recommended!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Michelle could assist you! Thanks so much for your recommendation, we truly appreciate it!

Mar. 7th, 2025

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Christine Dye

I worked with Lisa C and had a very good experience. She helped me find a less expensive plan and go through underwriting. She was very professional and answered all my (numerous) questions in a timely manner. I'd be happy to work with Lisa again in the future!

1 year ago Edited March 10, 2025

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Reply from Boomer Benefits

Thanks for sharing your experience with Lisa!

Mar. 7th, 2025

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Cindy Bentley

I was having another bad day concerning my Healthcare coverage, when I got a phone call from Madi. She helped me transition from a bad experience to a different company. Through our call, Madi got me a way better plan with a nationally recognized company. Plus, she was a wonderful person.

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Cindy! Thank you for sharing your experience with Madi!

Feb. 28th, 2025

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RHoch

so appreciative of the high quality service I received from Stephen Arellano, He is very efficient, very easy to listen to and understand. very polite, He is definitely an asset to your company! Thank him again for his help in getting me signed up for a new supplemental plan! Robert H

1 year ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Feb. 28th, 2025

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Denise Belyavsky

Shout out to Rachael W, my rep at Boomer Benefits. She helped me sort out a very annoying Medicare processing issue and then followed up with my Supplement plan to me a credit due to the aforementioned issue. She provides top notch customer service! Excellent!

1 year ago Edited July 16, 2025

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Reply from Boomer Benefits

Thanks for sharing your experience with Allison!

Feb. 26th, 2025

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Colleen McKenna-Shaw

Boomer Benefits is a great company who knows how to help anyone navigate through the Medicare enrollment process and determine the most suitable plan for them. Bree was our assigned agent who was extremely helpful and responsive. I highly recommend them!

1 year ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Feb. 26th, 2025

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Stewart Garelick

My wife and I were getting the run around by our Medicare company regarding sizeable reimbursements for our exercise machines, and Boomer Benefits agent Ruth O helped us through every step of getting our reimbursements. What an angel! We’re so grateful!

1 year ago

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Reply from Boomer Benefits

That’s wonderful to hear, Stewart! We’re so happy to know Ruth could resolve that problem and get everything sorted out. Thanks so much for sharing!

Feb. 20th, 2025

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Linda Kotalik

I worked with Harli J and can only say that she's a pleasant person who knows how to navigate and communicate with clients and insurance companies. She really went out her her way with updates and call for me to get my best plan for me in my area. Very grateful for her help.

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Linda! Thank you for sharing your experience with Harli!

Feb. 20th, 2025

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Deborah McCarty

Larry W patiently walked me through the confusing process of signing up for Medicare benefits. Explained it all to my understanding and assured me that he would be avaliable in the future when needed. He made a daunting task a lot lighter. Thank you

1 year ago

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Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Larry! Don’t hesitate to give us a call in the future!

Feb. 17th, 2025

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Linda Calhoun

I had issues with a new dentist being able to verify my insurance. A call to Stephanie at Boomer Benefits was all I needed to do. She got the dentist office on the phone and walked them through the process of verification with our insurance company. I sure appreciate your great and timely responses to all of our health insurance needs!

1 year ago

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Reply from Boomer Benefits

So happy to hear that, Linda!

Feb. 17th, 2025

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Dave Archambault

I just recently retired and I had the pleasure of working with Colton G to get the coverage my wife and I needed to protect us going forward. He know what he is doing and is very knowledgeable and as a plus he is very friendly.

1 year ago

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Reply from Boomer Benefits

Thank you for taking the time to share your experience with Colton! We’re so happy to know he was able to assist you in navigating you and your wife’s specific situations and provide wonderful assistance. We are excited to be part of your Medicare journey. Please don’t hesitate to reach out in the future with any questions or concerns!

Feb. 13th, 2025

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Joanne Yuvanc

Extremely helpful and knowledgeable. Bree Walker, the specialist helping me, was fabulous. She was able to make quick changes when I shared new information and got me a very good plan. Bree stayed with me on the phone from start to finish; so, I had no concerned as to whether or not the plan I selected had been fully processed.

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Joanne! Thank you for sharing your experience with Bree!

Feb. 12th, 2025

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Ellen Rosman

Just had another 5-star experience with Boomer benefits; they do not disappoint. I recently moved from one state to another, so it was necessary to change one of my Medicare supplements. Jeff Brooks made it simple and pain-free and I am forever grateful.

1 year ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Jeff! We are glad he could assist you with changing your supplement plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!

Feb. 12th, 2025

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Donna

Stephanie A was a big help to us when we were having an issue getting our premium payments to Cigna. She called a couple of times on our behalf and assured us that the issue would be resolved in a timely manner. It has, and Boomer Benefits has always been a big help to us when choosing a medical policy! Thank you! Kerwin & Donna H

1 year ago

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Reply from Boomer Benefits

Donna, we are pleased to hear that Stephanie could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Feb. 12th, 2025

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Karen D

I love Boomer Benefits! I have worked with them for two years for my own Medicare supplement and Part D coverage, and today, Jessica Yant was awesome in helping my spouse sign up for a supplement and Part D. She was very friendly, knowledgeable, and appropriately enthusiastic. We are both very appreciative and happy with the service!

1 year ago Edited February 11, 2026

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Kelly and Jeff. We’re so happy to know they were there to help and guide you through your options with your best interests in mind! Thank you for sharing.

Feb. 11th, 2025

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Sarfraz Taj

It was pleasure to talk to Kay H at Boomer Benefits who help me my Medicare Part-B issue. She was commending and thoroughly understood my issue and took ownership and resolved the issue with knowledge & experience. Thank you. 👍 I fully recommend Boomer Benefits to all Medicare recipients who need help.

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that she could assist you! Thanks so much for your recommendation, we truly appreciate it!

Feb. 11th, 2025

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Douglas Steinberg

Boomer Benefits helped me navigate my enrollment into Medicare and advised on the right plan, including supplemental coverage. There is no hard sell, but good coaching one what makes the most sense. I worked with Allison B who was really responsive, knowledgeable and efficient. I highly recommend this company!

1 year ago

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Reply from Boomer Benefits

We are pleased to know that Allison could assist you with your transition to Medicare and help make the process easier. Thank you for trusting us to help! Don't hesitate to call in the future if you have any questions or concerns.

Feb. 10th, 2025

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Cyndi Webster

Harli J has helped me so much. When she said she would call me she did! Very good in helping me understand what I needed to do and offered her assistance. I’m glad she offered to let me call her in the future if I ever have a question or need further assistance!

1 year ago

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Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate, but we're happy Harli was able to help and provided such wonderful assistance. Don’t hesitate to give us a call in the future!

Feb. 10th, 2025

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Cathy Mangels

We were very happy with our agent Amy E's with Boomer benefits. Amy was very helpful and efficient and knowledgeable about all the supplemental policies available. She was pleasant and friendly easy to work with. Amy made us feel comfortable with dealing with Boomer Benefits. Amy was Amazing!

1 year ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Amy! We are glad she could assist you with your supplement plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!

Feb. 10th, 2025