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8.2

Overall Score

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Mark Kinsey

I had the pleasure of working with Julia P. with Boomer Benefits. Julia provided one of THE best customer service experiences I have ever had. My wife and I have done extensive research that led us to choosing Boomer Benefits and based on all of my encounters, Boomer Benefits far exceeds the high expectations we had already established.

1 year ago

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Reply from Boomer Benefits

Mark, we appreciate your review and for sharing your experience with Julia. We are pleased to hear that she could provide you with great customer service!

May. 1st, 2024

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gennie howe

I had some questions about some recent billings and my deductibles. Ruth O. was able to dissect and sort it out for me in a very timely fashion. She was great and Boomer Benefits have employees who know how to do their job. Ms. O. was very easy to understand and work with. Thank you

1 year ago

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Reply from Boomer Benefits

We're happy to hear that Ruth could assist you with some billing questions! Thanks for allowing us to help.

May. 1st, 2024

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Van R.

Over the last 6 months I have been preparing for retirement and getting my insurance ready.....I called Anthony S. with Boomer Benefits and he answered all the questions I had. Afterwards he helped me get my insurance set up. I am very satisfied with the help I received and would recommend them to my friends.

1 year ago

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Reply from Boomer Benefits

Thank you for taking the time to give us a review and share your experience with Anthony, We are pleased to hear he could answer your questions and assist you with your plan options!

Apr. 17th, 2024

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Scott Bradley

Had the pleasure of signing up for Medicare Part D with the help from Juliette T. She was amazingly helpful and gave simple and straightforward instructions on how to complete this process. Juliette is very professional and Boomer Benefits organization is fortunate to have her as an employee! Stellar CUSTOMER SERVICE!!

1 year ago Edited May 15, 2024

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Reply from Boomer Benefits

Thanks for your review, Scott! We appreciate you sharing your feedback and experience with Sarah!

Apr. 17th, 2024

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Holly Askew

I have recently updated my retirement choices. I received so much help from Riley M, and I feel completely confident that things were done correctly. Riley has been here every step of the way, kept me current on what has been done, and was always SO NICE! I love having her help.

1 year ago Edited February 14, 2025

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Reply from Boomer Benefits

It is wonderful to know Emily could provide you with great customer service. Thank you very much for your 5-star rating and review!

Apr. 17th, 2024

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Joanna Faulkinberry

Agent Gabe G. was wonderful!! Very patient, kind and professional. He explained everything regrading my choices for Medicare Advantage. He helped me make the right choice for my health benefits. Would highly recommend him to anyone.

1 year ago

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Reply from Boomer Benefits

Joanna, we are glad Gabe could provide you with excellent customer service and explain your plan options and information clearly. Thank you so much for your recommendation and review!

Apr. 17th, 2024

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Bruce Johnson

It's difficult sorting out all the options that are available. Kendra G. was extremely knowledgeable, was able to answer all our questions and was easy to talk to. We have used Boomer Benefits in the past to work through the options and save money on healthcare costs.

1 year ago Edited April 11, 2024

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Reply from Boomer Benefits

Bruce, it is wonderful to know that Kendra could answer your questions and be so helpful to you. Thank you for trusting us to help you on your Medicare journey.

Apr. 11th, 2024

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Lois Anderson

Thanks to Jade M, I received the most amazing experience into the insight of making my choice for the supplement I needed. She is very knowledgeable , very pleasant , and patient with me. I recommend Jade M. if you want this complicated experience made incredibly simple!! Thank you!!

1 year ago Edited April 25, 2024

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Reply from Boomer Benefits

Thank you for your review, Lois! We're glad Jade could assist you.

Apr. 5th, 2024

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Matt Anderson

I've worked closely with members of Boomer Benefits since 2020 and recently required assistance and had the good fortune of working with Ashley S, who was quite to respond and address all of my needs. I look forward to working with Ashley and members of Boomer Benefits in the future!

1 year ago

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Reply from Boomer Benefits

Thank you, Matt, for your 5-star rating. It is wonderful to know that Ashley could address all your concerns. Your feedback is very important to us, so we're glad we could provide you with a positive experience!

Apr. 3rd, 2024

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Joe Wallenstein

Angie K. is the best, most professional, consistent and compassionate person I have dealt with in a while. She returns calls promptly and is always in good humor. It is a real relief to know Angie has our back when it comes to the nightmare labyinth that is medical insurance.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Angie! We greatly appreciate your feedback, Joe!

Apr. 3rd, 2024

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Kathy Stacy

Amanda Rodriguez reached out to several companies and got all the receipts I needed. After 4 years I can truly say that every experience with Boomer Benefits has been a positive one! (And saved me lots of hassles and countless phone calls to various insurance entities.) Thanks for making life easier!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Amanda! We're happy to hear we've been able to provide you with the customer service you deserve!

Mar. 29th, 2024

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Susan Beach

I have used Boomer Benefitsfor pharmacy and medigap insurance. My recent experience with Tabbatha for changing my medigap policiy was quick and easy. I was able to save money for the same benefits. Would highly recommend Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

Thank you for your review and 5-star feedback! We're glad Tabbatha could help you find a more cost-effective plan!

Mar. 29th, 2024

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Audrey 1968 Palatka, FL

Had a very pleasant experience with Anthony S looking for a supplement plan for me. He was well spoken and informative, patient with me , let me ask questions and helped me to understand my choices. A pleasant experience all around👍

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Audrey! Thank you for sharing your experience with Anthony!

Mar. 22nd, 2024

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Kyle Van Winkle

What a blessing to have Boomer Benefits navigate the "Medicare World"! Even as a nurse who understands healthcare, this has been quite a process. I highly recommend Danielle R book: 10 Costly Medicare Mistakes. Thank you Wendy H for selecting Part D drug coverage!

1 year ago Edited March 20, 2024

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Reply from Boomer Benefits

We're glad Wendy could assist you with your drug coverage, Kyle! We're glad you found Danielle's book helpful as well. Thank you very much for your kind feedback and support!

Mar. 22nd, 2024

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Karen Petermann

Thank you for all your help Bree - and for sending the link to the form about income change. I really appreciate the ease for all the Medicare insurance you guys offer. I can see being overwhelmed without you!!! The medical part explained by Jacob and he was just as thorough. All together I would recommend Boomer Benefits to everyone!! Karen

1 year ago

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Reply from Boomer Benefits

We're pleased to hear that Bree and Jacob could provide you with wonderful customer service. We appreciate your recommendation very much!

Mar. 22nd, 2024

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lee kearney Houston, TX

Tabitha G is absolutely the best person who has helped me with a problem I had. She was relentless in getting it taken care of and went way out of her way to get it done. I can't thank her enough for everything she has done. If you need something done, just ask for her.

1 year ago

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Reply from Boomer Benefits

It's wonderful to hear that Tabitha could help you resolve a recent issue. Thank you for trusting us to help!

Mar. 22nd, 2024

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Shivaswamy Vasthare Marlton, NJ

Tabbatha G has an excellent way of interacting with customers to help them about any pending issues. She takes time, patience , follow up & super enthusiasm in talking to customers. Feel like contacting her directly for all my future probems or concerns relating to Supplimental Medicare issues.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience! We're so happy to know Tabbatha could get you everything you needed and address your concerns! We greatly appreciate your review.

Mar. 21st, 2024

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Evan Seltzer Bushkill, PA

I would like to thank Wendy H for her patience and help in navigating Medicare Part D for me, and coming up with the optimal solution that fits my needs. Wendy got back to me immediately after we spoke, and I am very happy to be working with Boomer Benefits.

1 year ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Evan! Thank you for sharing your experience with Wendy!

Mar. 21st, 2024

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Marie Williams

Veronica Elizondo was a huge help when we first started our part D coverage in February and has been just as helpful as we navigate the changes we are making currently . She has been prompt and thorough in her analysis and in answering our follow up questions. Thanks to Veronica.

1 year ago Edited November 11, 2024

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Reply from Boomer Benefits

Thank you for your review and for sharing your experience with Claire!

Mar. 21st, 2024

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Dennis Patrick Smith

Hi Y'all! If you are seeking Medicare, whether just getting close to age 65, or if you have been on Medicare and are not thrilled with your customer service; do yourself and family a HUGE Favor and contact Boomer Benefits in Fort Worth, Texas. And, if you're really blessed, they will assign your account to Haley W. G'day!

1 year ago

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Reply from Boomer Benefits

Thank you for taking the time to share your experience with Haley! We're happy to know she could provide you with great customer service.

Mar. 21st, 2024

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Margie Graf

Rhiannon M. delivered exceptional service re: my issue between my dentist's office & my Cigna dental plan. Rhiannon stayed on the phone with me after getting the Cigna rep on the line & all three of us spoke to my dentist's office to resolve the insurance issue within 5 minutes!!! THIS is why I am with Boomer Benefits!!

1 year ago Edited October 4, 2024

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Reply from Boomer Benefits

Margie, it is great to know we could help! Thank you for trusting us to assist you with your Medicare needs.

Mar. 21st, 2024

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Alex Plano, TX

Time after time Boomer Benefits amaze me! This time it was Malaquia T who took just a day to reach out SEVERAL instances regarding the bill I was questioning, resolved al of them with my Medicare part G plan and called to let me know all was good now.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Alex! We're so glad Malaquia could help you resolve a billing issue!

Mar. 21st, 2024

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C Bartok

Received excellent support from Bree W with enrollment process for Part D. She took the time to speak with me to answer my questions and ensure I had everything I needed so I could select the best option for my circumstances. Thank you Bree and Boomer Benefits!

1 year ago Edited July 18, 2024

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Reply from Boomer Benefits

We appreciate you sharing your experience with Jacob! We're glad he could answer your questions and provide you with great customer service!

Feb. 29th, 2024

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Sue Bingham Casper, WY

I was dreading my 65th bday and signing up for Medicare until I heard about Boomer Benefits. They came through for me! Ashlee M gave me the necessary information to make an informed decision. Thank you Boomer and thank you Ashlee!

1 year ago

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Reply from Boomer Benefits

Sue, it is great to hear that Ashlee could assist you with your Medicare options and provide you with helpful information!

Feb. 29th, 2024

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Tina

There was a problem with an approval from Medicare… Trevor G jumped into action and did all he could to figure things out and fix it. He was kind, calm, cheerful, and successful. I was stressed and he took all my anxiety away. I wish there were more stars to give him, and Boomer Benefits.

1 year ago

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Reply from Boomer Benefits

Thank you, Tina, for your review and 5-star rating! We're glad Trevor could assist you with some issues and help get them resolved!

Feb. 21st, 2024

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Betty DUDA La Mirada, CA

Bill W is a rock star! Helped us navigate the many confusing options for Medicare supplements. Bill was patient and professional, he was extremely knowledgeable. We feel completely confident that he helped us pick the the best options for me and my husband. Thank you Bill!!

1 year ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Bill! We are pleased to know he could help you and your husband with your Medicare options!

Feb. 21st, 2024

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D Richard Wake Forest, NC

In my most recent inquiry of my account, I submitted my concerns and received quick responses and results. The service provided by Boomer Benefits, namely Natasha R, was quite professional, helpful and timely. I couldn't ask for better service and attention!!

1 year ago Edited March 4, 2024

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Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Samantha and Chasaty were able to help and provided such wonderful assistance. Thank you for taking the time to share your experience! Don’t hesitate to give us a call in the future!

Feb. 21st, 2024

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Mark Breitfuss San Pedro, CA

Lisa C is outstanding. Replies quickly; gets to the root of the problem and either works it on her own and/or right along side you. This is the type of service we were promised when we signed up with Boomer Benefits. Thanks Lisa!!!

1 year ago

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Reply from Boomer Benefits

Mark, it is wonderful to hear that Lisa could provide you with great customer service. Thank you for trusting us to help you with your Medicare needs!

Feb. 21st, 2024

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Satisfied in North Carolina Cary, NC

I was impressed with the resources and knowledge base available to me from the start. Sarah K supported my enrollment process and answered all my questions making the process quite simple for me. The medigap application / enrollment process was streamlined and only took 10-15 minutes.

1 year ago

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Reply from Boomer Benefits

It is wonderful to hear that Sarah could be so helpful to you during the enrollment process and answer your questions! We appreciate your 5-star rating!

Feb. 20th, 2024

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Crystal Bostian Kannapolis, NC

Boomer Benefits with the excellent help of their representative Allison made what seemed like a maze of information so simple and easy to understand, I would most definitely recommend them to my friends and family. Many thanks

1 year ago

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Reply from Boomer Benefits

Thank you, Crystal, for sharing your experience! We're pleased to hear that Allison could help make it all easier to understand. We appreciate your recommendation!

Feb. 20th, 2024

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Lillian Steele Kernersville, NC

Andrew M did an outstanding job in working with me in order to help me to select a good Medicare plan along with money saving drug plans so that I could safely get to and from my doctor when I needed to. His good attitude and patience will continue to carry him far in life.

1 year ago

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Reply from Boomer Benefits

Thank you, Lillian, for sharing your experience with Andrew! We're happy to know he could help you with your plan options and provide you with good customer service. We sincerely appreciate your review!

Feb. 19th, 2024

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Ricky Fritchey Seneca, MO

Our customer service representative (Gabe G) is very knowledgeable and very helpful with all our questions. Very knowledgeable on Advantage and Supplement plans. We recommend Boomer Benefits for anyone needing answers to Medicare questions and different plans.

1 year ago

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Reply from Boomer Benefits

Thanks for your recommendation, Ricky! It is wonderful to know Gabe could provide you with great customer service and answer your questions.

Feb. 19th, 2024

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Rhoda Wright Columbus, MS

Kendra G has been most helpful and accommodating in helping me change over from an advantage policy to a part G plan. She was careful to listen to my needs and answered my questions graciously. She always gets back to me quickly to follow up on emails. I feel like I am in good hands in this confusing Medicare world. Sincerely, Rhoda Wright

1 year ago

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Reply from Boomer Benefits

We are overjoyed to hear that Kendra could provide you with excellent customer service! Thank you for your recommendation!

Feb. 19th, 2024

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Patty Haby Pipe Creek, TX

I replaced my supplemental policy with Medicare because of the price. Ashley G gave me a list of companies and cost of each. She called me this morning to inform me I was accepted. Plus, she will contact my original company to cancel. Boomer Benefits will do all the work. It was a pleasure having Ashley work with me. Patty H.

1 year ago

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Reply from Boomer Benefits

Patty, we greatly appreciate you taking the time to share your feedback. We are happy to know Ashley could help you find a more cost-effective plan! Thanks for your 5-star review!

Jan. 31st, 2024

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Keith Joseph Plymouth, WI

Boomer Benefits have been so helpful to both my wife and myself as we went through the process of selecting our Medicare supplement. Just lately I was having some issues with enrolling in Part D. With the help of Veronica E, I was able to easily complete the process. Thank you so much to the staff at Boomer Benefits.

1 year ago

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Reply from Boomer Benefits

Thank you for your 5-star review, Keith! It is great to hear that Veronica could help with a recent Part D issue! Thank you for trusting us to be able to help you with your Medicare needs.

Jan. 31st, 2024

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Reiko Bubbly Torrance, CA

Mr. Nathan T was is my agent. He helped me with Medicare application through phone calls and emails. He is very knowledgeable, friendly and patient. It was great I had him to finish the application. My husband also had a superb service with this company last two years too. I highly recommend the company.

1 year ago

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Reply from Boomer Benefits

It is wonderful to hear that Nathan could provide you with great customer service! Thank you very much for your recommendation and 5-star rating!

Jan. 25th, 2024

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Joanna Sterling Huntsville, AL

I was hesitant at first to use this company but I quickly found out they knew what they were doing. I worked with Jessica Y and she was amazing. She answered all my questions and kept me informed during the process. I would definitely recommend her to everyone

1 year ago

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Reply from Boomer Benefits

Thank you for your review, Joanna! It is great to hear that Jessica could answer your questions and provide you with prompt communication throughout the process. We truly appreciate your recommendation!

Jan. 25th, 2024

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Jose Garcia Montesano, WA

Navigating the complexities of Medicare supplement plans are best left to the professionals. that's why we turned to Boomer Benefits. Sarah K took the time to explain to us what was need to start the process, she helped me and my wife with the application process to obtain the plan G, Medigap policy. Thanks again Sarah K

1 year ago

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Reply from Boomer Benefits

Jose, thanks for sharing your feedback and experience with Sarah! We are happy to know she could explain things clearly and assist you and your wife with your plan options!

Jan. 19th, 2024

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Dale Philadelphia, PA

I’m happy to recommend Chris W at Boomer Benefits. Chris could not have been better. He was well-informed and explained things clearly. And he was remarkably responsive. I’m looking forward to working with him in the future!

1 year ago

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Reply from Boomer Benefits

Thank you, Dale, for your recommendation. It is wonderful to know that Chris could explain things clearly and provide you with effective communication. Your feedback and review are greatly appreciated!

Jan. 19th, 2024

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Sue Burke Overland Park, KS

Bill W of Boomer Benefits helped me navigate through the Medicare/Insurance process. His guidance not only eased my stress but also helped me to understand the benefits. He is invaluable to Boomers and I am so fortunate to have him as my representative. Thanks so much Bill.

1 year ago

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Reply from Boomer Benefits

It's great to hear that Bill could assist you with your Medicare journey and help make the process a bit easier! We appreciate your 5-star rating and review!

Jan. 19th, 2024

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Carla Jones Leander, TX

I would give Veronica E a 10 star rating if I could! She is helping me with my Part D Plan. I am new to Medicare and am very impressed with Veronica's patience and willingness to convey to me how all of this works. I'm thankful she is helping.

1 year ago

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Reply from Boomer Benefits

Carla, thank you for your incredibly kind feedback! We're so glad Veronica could assist you with your Part D and take the time to explain things clearly. We know Medicare can be so confusing, so thank you for allowing us to help!

Jan. 9th, 2024

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mcbserpa

As usual Boomer Benefits delivered a great service. Agent Riley M helped me with all my questions and contacted my supplemental insurance agency to obtain a discount. I highly recommend this company for all your Medicare coverage needs.

1 year ago

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Reply from Boomer Benefits

We're happy to hear that Riley could answer your questions! We greatly appreciate your recommendation.

Jan. 8th, 2024

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MARK PUDELSKI Dobczyce, 12

A big thank you to Ashley S. During the open enrollment period she helped me find a more affordable Plan D coverage. Due to her help, I was able to reduce my monthly charge to $0 and get three of 4 prescriptions for free. Lowering my yearly costs by over $270. Great job Ashley

1 year ago

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Reply from Boomer Benefits

Thanks so much for sharing your experience with Ashley! We're so glad she could help you find a more cost-effective prescription plan!

Jan. 4th, 2024

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Marla wigutow Chicago, IL

Boomer benefits has been extremely helpful with Medicare enrollment issues. I have dealt with Kelly D and Gillian B. They Are extremely knowledgeable and efficient and have made themselves so available throughout the process and beyond.

1 year ago

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Reply from Boomer Benefits

Thank you, Marla, for sharing your experience with Kelly and Gillian. We're pleased to hear they could assist you with your Medicare and help you resolve some issues. Thank you for your feedback and review!

Jan. 4th, 2024

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Kaye St Louis, MO

Great service, Sandra C explained everything very well, answered my questions and most importantly, treated me like a person! No one is making me leave this review, it is because I just retired and felt a little overwhelmed, now I have people I can turn to for help. Thanks again Sandra!

1 year ago

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Reply from Boomer Benefits

It is great to hear that Sandra could answer your questions! Thank you for trusting us to help with your Medicare needs!

Dec. 27th, 2023

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June Brinson Charlotte, NC

We signed up thru Boomer benefits and I must say, something that I had dreaded learning about and doing was easy as pie with Boomer. When it came to our drug coverage I knew that was where things got confusing!! No so with Wendy H at Boomer. She was incredible and so patient and knowledgable. Such a pleasure I am just stunned and very grateful!

1 year ago

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Reply from Boomer Benefits

June, we appreciate you taking the time to share your experience with Wendy. We are glad she could provide you with helpful customer service!

Dec. 27th, 2023

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Steve Sharp Lewisville, TX

I originally signed up with Boomer Benefits and loved it. However my wife wanted to do her own research and talked me into switching last year. It was a total disaster and we both are signed up with Boomer this year and couldn’t be happier! Angie was very knowledgeable and helped us to choose the best plans for us! Thank you Angie!!!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Steve! We're so happy to know Angie could get you both everything you needed! We greatly appreciate your review.

Dec. 27th, 2023

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Vicky G.G.

What a relaxing experience with Nathan T service, he was so patient and informative. Made sure I had the best plan. This is my 1st time starting Medicare and I was real anxious look online and taking to friends. I so happ a friend recommended Boomer Benefits and Nathan. Thank you from the bottom of my heart. Vicky Garcia

1 year ago

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Reply from Boomer Benefits

It is great to know that Nathan could provide you with helpful customer service! Your recommendation means so much to us.

Dec. 27th, 2023

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Patricia Hynds Broadview Heights, OH

Angie K was really efficient in solving an issue I had with UHC Plan N yesterday. We spent time together on the phone with UHC and resolved to everyone's satisfaction. Very pleased with both the outcome and the kind way in which she handled my misunderstanding of the charges with UHC.

1 year ago

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Reply from Boomer Benefits

Thank you, Patricia, for sharing your experience with Angie! We are happy to hear she could help you resolve a recent issue! Thank you for putting your trust in our team to be able to help with these things!

Dec. 27th, 2023

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Michelle Wufsus Bear, DE

I have so much appreciation for Boomer Benefits and their employees I have had the pleasure to work with. Michelle W was my agent this year and she did not let me down. She was very professional and patient with me. She understood my concerns and we collaborated to complete the process. Michelle is an excellent employee!

1 year ago

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Reply from Boomer Benefits

We appreciate your review and 5-star rating! Thank you for your kind feedback.

Dec. 27th, 2023