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8.7

Overall Score

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PatSchmuck North Richland Hills, TX

My husband and I love Boomer Benefits and have relied on them for several years. In renewing my Medicare Supplemental Insurance to get a better rate, Cheyanne K was awesome! I needed to work on a very tight timeline and she made everything needed happen.

2 years ago

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Reply from Boomer Benefits

We are so glad you and your husband have trusted us to assist you with your Medicare needs for several years now! We are happy Cheyanne was able to help you secure a more cost-effective rate for your plan. Thank you for your 5-star review!

Oct. 3rd, 2022

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Leslie Williams Alvin, TX

I have been dealing with Nicholas P when Clay moved on to another position. Nicholas helped resolve a few issues quickly. I really appreciated him being patient with me and keeping me informed on the resolution. Thank you Leslie Williams

2 years ago

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Reply from Boomer Benefits

Leslie, we are glad Nicholas could help you resolve some issues and provide you with great customer service. We appreciate your feedback!

Oct. 3rd, 2022

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Ken Goldstein Lutherville-Timonium, MD

Our boomer benefits agents have been great, very competent and helpful ! They facilitated the process of getting Medicare as well as supplemental, dental, and prescription coverage. They have been well informed and good communicators. We are very grateful for their assistance ! KG

2 years ago

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Reply from Boomer Benefits

Ken, thank you for sharing your experience! We are pleased to hear that our agents could provide you with helpful customer service and make the process easier for you. We appreciate your 5-star review.

Sep. 30th, 2022

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George Peake Atlanta, GA

Getting a knowledgeable and pleasant person on the line in a short time is such a nice surprise in this world of automated customer service! That’s been my experience with Boomer Benefits, and Angie K. was especially helpful on a recent call. Big thanks to their whole team!

2 years ago

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Reply from Boomer Benefits

George, we are happy to hear that Angie could provide you with helpful customer support! Thanks so much for your kind words.

Sep. 23rd, 2022

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Louise Yucaipa, CA

Brandon T was wonderful. He made every step so easy and made our options clear and easy to navigate. Brandon was there promptly for any question or information needed. We are super satisfied with our experience and will return to him for our next review.

2 years ago

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Reply from Boomer Benefits

Louise, thank you for sharing your experience. We are happy to hear that Brandon could make the process easier and go over all your options. We appreciate your 5-star review.

Sep. 20th, 2022

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Tina Ceresoli Davenport, IA

Jacob C called me and dealt with me and all my frustrations with Medicare. He was patient and knowledgeable. He was able to take my information and sign me up with the best plan for my lifestyle. The care and continued support were two main factors I based my decision on.

2 years ago

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Reply from Boomer Benefits

We are pleased to hear that Jacob could help make the Medicare process easier for you and help you decide on the plan that best suits your needs. Don't hesitate to call if you have any questions or concerns!

Sep. 20th, 2022

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MikeL Honolulu, HI

Ashley S on the Client Services Team always does an excellent job - fast, efficeient & friendly - an always provides outstyanding service. You can ask her help for any reason you might have and rest easy, secure in the knowledge that your question will be answered and/or your problem solved.

2 years ago Edited May 1, 2023

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Reply from Boomer Benefits

Thank you so much for your kind words! We are happy to hear that Ashley could help you with your Medicare as you moved. Thank you for trusting us to assist you and provide you with the customer service you deserve! We appreciate your 5-star review.

Sep. 19th, 2022

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Louise Montoya Dallas, TX

The rep I worked with at Boomer Benefits was Ashley G, she was very efficient and helpful. She followed up with me until everything was to my liking . II would highly recommend Ms. G at Boomer Benefits for your Medicare Insurance questions and needs.

2 years ago

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Reply from Boomer Benefits

We are so glad Ashley could provide you with great customer service! Thank you so much for your recommendation.

Sep. 15th, 2022

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Brian Kensil Kissimmee, FL

I received outstanding service from Bill W I read the Boomer Benefits book first. Then Bill walked me through the whole process in a thorough, but quick and efficient manner. Highly recommend others consider using their services.

2 years ago

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Reply from Boomer Benefits

Thank you so much for your kind words, Brian! We are thrilled to hear that Bill could provide you with excellent customer service and make the process easier for you! We truly appreciate your recommendation. Don't ever hesitate to give us a call if you have any questions or concerns!

Sep. 2nd, 2022

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Bob Perry Palm Beach Gardens, FL

Boomer Benefits provided much needed assistance in helping me sign up for original Medicare and supplemental plan. I recently signed up for a Part D prescription and with the help of Juliette T I was able to get a low cost plan. She stepped me through the process and followed up until my application was submitted. I can’t thank her enough.

2 years ago

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Reply from Boomer Benefits

Bob, we appreciate you taking the time to share your experience! We are glad Juliette could help you get set up with a cost-effective Part D plan and followed up with you until the application process was done. Don't hesitate to call us in the future if you have any questions or concerns.

Sep. 1st, 2022

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Wallard Seguin, TX

I had accidentally cancelled the wrong policy. I called the insurer back to cancel my cancellation. Boomers called me to verify if I actually cancelled and after explaining I did, but it was a mistake, they called the insurer to verify that I my account was still active! That gave me peace of mind for sure! Thanks Hailee at Boomers!

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience! We are so glad Hailee could help you resolve that accidental cancellation. We appreciate you allowing us to assist with your Medicare needs!

Aug. 31st, 2022

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Jeanne Gray High Point, NC

I recently worked with Chasaty A. She was a huge help to me when I wanted to switch RX plans. I have reached out to Boomer Benefits several times with different questions and issues and have always had great customer service!!

2 years ago Edited December 14, 2022

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Reply from Boomer Benefits

Jeanne, we are so glad Cheyanne could provide you with great customer service! Thank you for allowing us to assist you with your Medicare journey!

Aug. 26th, 2022

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Bill F. Newington, CT

The folks at Boomer Benefits are a delight to work with. Especially representative Sydney B who took the time to review the plans and options available to us. She answered our question thoroughly. I highly reccommend Sydney and Boomer Benefits. Bill F.

2 years ago Edited December 7, 2022

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Reply from Boomer Benefits

Bill, thank you so much for sharing your experience! We are pleased to hear that Elizabeth could help you get an adjustment on your claim. We truly appreciate your recommendation!

Aug. 17th, 2022

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Elyce Block Chicago, IL

I highly recommend Jasmine B from the Client Services Team. In addition to being courteous and efficient, she handled my billing issue in an extremely timely manner and her follow up was impeccable! I couldn’t have asked for a better experience and anyone who is fortunate enough to deal with her will probably feel the same way!

2 years ago

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Reply from Boomer Benefits

Elyce, we are delighted to hear Jasmine could help resolve your billing issue and that you trusted us to assist you. Thank you so much for this 5-star review and recommendation.

Aug. 16th, 2022

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C. Fuller Holland, MI

When enrolling in Medicare we were directed by friends to consider Boomer Benefits as our consultant; we have since worked with Tina K as our contact and she has been organized, responsive and thorough in explaining the process and assisting with enrollment. We will recommend them to others!

2 years ago

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Reply from Boomer Benefits

We are delighted to hear we could help make the Medicare process a bit easier! We are glad Tina was able to get you all set up and that you trusted us to assist you with all your Medicare needs. Thank you so much for this 5-star review and recommendation.

Aug. 12th, 2022

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Diana Wisniewski Red Lion, PA

I was so nervous about signing up for Medicare. I didn’t know where to start. I was confused about the billing. 3 months or monthly, I did not understand. I spoke with Allyson G at Boomer Benefits. She made everything clear. She was so helpful and kind. What a great bunch of people!

2 years ago

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Reply from Boomer Benefits

Diana, we're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Allyson was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience! Don’t hesitate to give us a call in the future.

Aug. 12th, 2022

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Agnes mcdougall Havertown, PA

I needed help getting Plan D .. Delaney M was very helpful and patient with me. Led me through the paperwork and was thorough in explaining it a to me. I am not the best when it comes to forms and she made me feel confident . Thanks again to Boomer Benefits. You guys rock,

2 years ago

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Reply from Boomer Benefits

Thank you for taking the time to share your experience, Agnes! We are happy to hear that Delaney could walk you through everything and answer any questions. We truly appreciate all your kind words.

Aug. 12th, 2022

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Jeff Wollman Argyle, TX

When first signing up years ago, I wondered whether these guys were any different than the rest. All I can say is they have proven over and over and over again that they are here for you for the everyday and the long haul. They epitomize customer service. You cannot go wrong with them.

2 years ago

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Reply from Boomer Benefits

Thanks so much for sharing your experience, Jeff! We are glad you chose us to support you in all your Medicare needs. We hope to always provide you with excellent customer service and we will always have your best interests at heart! Thank you for your review and kind words!

Aug. 10th, 2022

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Dave Gora Seattle, WA

Sarah D. was very helpful in helping me get my Medicare Supplement application in process. She was knowledgeable and pleasant to speak with and made the process effortless. Looking forward to working with Sarah and the rest of her team in the future.

2 years ago

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Reply from Boomer Benefits

Dave, we are so happy to know Sarah could help you with your recent plan choices and make the process easier for you! We greatly appreciate you taking the time to share your experience. Don't hesitate to give us a call in the future if you have any issues!

Aug. 5th, 2022

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Kitzi Emery Statesville, NC

Company is outstanding and working with Samantha D was a pleasure. You can tell that they truly have your best interest as their goal and there is no pressure- just valuable information for you to use to make a decision on a policy that suits your needs. Would 100% recommend Boomer Benefits and Samantha to friends.

2 years ago

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Reply from Boomer Benefits

Kitzi, we are delighted to hear we could help you find a cost-effective plan! We are glad Samantha was able to get you all set up and that you trusted us to assist you with all your Medicare needs. Thank you so much for this 5-star review and recommendation.

Aug. 5th, 2022

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Ben & Patsy Ragnes Caldwell, TX

Great service!!!!!! Nigel R answered all our questions and helped us find the right plan and the right company for our needs, Nigel is a super nice man !! He helped us navigate the medicare process with so much patience. We will recommend Nigel and Boomer Benefits to everyone.

2 years ago

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Reply from Boomer Benefits

Thanks so much for sharing your experience! We are thrilled to hear that Nigel could provide you with excellent customer service and assist with all your Medicare needs. We truly appreciate your review and recommendation!

Aug. 5th, 2022

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Timothy Regan Montebello, CA

Wendy H was outstanding in her service. It was her first time helping a Californian with birthday rule Supplement G premiums. She worked with my insurance company to get an adjusted rate for me. I’m very pleased with her assistance

2 years ago

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Reply from Boomer Benefits

Thanks so much for sharing your experience, Timothy! We are glad Wendy could provide you with excellent customer service and get your rate adjusted. We greatly appreciate your review!

Aug. 5th, 2022

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Lisa W Spring, TX

I called Boomer Benefits today and spoke with Ryan L. He provided me with outstanding customer service. He was able to fully explain all of my Medicare options without bias and enabled me to make an informed decision. Thank you, Ryan, for your help. Lisa W.

2 years ago Edited August 4, 2022

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Reply from Boomer Benefits

Thanks so much for sharing your experience, Lisa! We are glad Ryan could provide you with excellent customer service and explain all your Medicare options. We appreciate your review and kind words!

Aug. 4th, 2022

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Dan Gartling Flemington, NJ

Bree W and Justin K helped us navigate the choices for Medicare Part B & D. They both were very helpful and made the choices understandable. Thank you both! I highly recommend Boomer Benefits if you're new to Medicare. Thank you!!!

2 years ago

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Reply from Boomer Benefits

Dan, we are so happy to know Bree and Justin could help you with your recent plan choices! We greatly appreciate you taking the time to share your experience. Don't hesitate to give us a call in the future if you have any issues. Thank you so much for your recommendation.

Aug. 3rd, 2022

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David Wilson Yantis, TX

Spoke with Maritza K. She answered my questions and went the extra mile searching for a better script cost. I have had prompt, courteous help each time I have called. My questions have been answered each time. Glad to have Boomer benefits and their competent staff available to me as I navigate a complicated health system.

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience, David! We're so happy to know Maritza could get you everything you needed and answer all your questions! We sincerely appreciate your review.

Jul. 29th, 2022

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DIANNE TACKER Southlake, TX

Nigel R was so valuable in helping my husband navigate the changes in Medicare needed to further his health care. He was always courteous and extremely quick to respond and follow up with us on recommending the best provider for our needs. I will definitely use him next year to begin my Medicare journey as well!

2 years ago

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Reply from Boomer Benefits

Thanks so much for sharing your experience, Dianne! We are glad Nigel could provide your husband with excellent customer service and help him make the Medicare changes he needs for his health. We appreciate your review and kind words, and we look forward to being able to help you next year on your Medicare journey! Please do not hesitate to call us if you have any questions or concerns.

Jul. 27th, 2022

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D W Danbury, CT

Boomer Benefits are so helpful and on point. A special shout-out to Bree W, who is exceptional! Bree was informative, responsive, and caring. Exactly what you need when navigating benefits and options at this age and stage. Bree immediately helped me and dealt with all questions and concerns professionally and expediently.

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience, D W! We're so happy to know Bree could answer all your questions. We greatly appreciate your review and 5-star rating!

Jul. 27th, 2022

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Andy Lancaster, PA

Chris W allowed me to put him through my gauntlet of questions and was key in my decision to use BB instead of my local broker. Chris is friendly, helpful and detailed, and based on everything I have seen from BB to date, representative of the BB mantra. Five stars out of five. 👍 I am looking forward to their support in the months ahead.

2 years ago

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Reply from Boomer Benefits

Andy, we are so pleased to hear that Chris could answer all your questions and help make the process easier for you! Thank you so much for the kind words, and we look forward to giving you our support in the months ahead!

Jul. 18th, 2022

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Richard Cacciola Cranston, RI

Called my prescription drug provider today and spent 50 minutes on the phone with them. Hung up...still confused. Called Boomer Benefits spoke to Roni R and she explained and answered my question in a few minutes. I love Boomer Benefits!!!

2 years ago

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Reply from Boomer Benefits

Richard, thanks so much for taking the time to give us a review! We are so happy you decided to call us after that frustrating 50-minute call. We are glad Roni was able to answer your question in a fraction of the time. Please do not hesitate to call us in the future if you ever have any more questions or concerns!

Jul. 7th, 2022

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Beverly Cross

I received amazing customer service with Becca! She found the best Medicare drug plan for me - she was extremely knowledgeable about the various plan options and very patient with my many questions. I highly recommend Boomer Benefits!

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Beverly! We are so happy to hear that Becca could find you the right Medicare drug plan and answer all your questions! We really appreciate your review.

Jul. 5th, 2022

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Donna Gerber Dallas, TX

I have had excellent service from Boomer Benefits since 2016, when I first engaged them to help me find a Medicare Supplement policy. My recent experience today with Client Services representative, Peter M continues to be outstanding. Peter was professional and personable.

2 years ago

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Reply from Boomer Benefits

We are delighted to know that we’ve been able to provide good service to you since 2016. Thank you for sharing your recent experience with Peter M, and we hope we can continue to provide excellent service to you in the future.

Jul. 5th, 2022

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DEBBIE JOHN Sacramento, CA

My friend recommended Boomers to me as I had no clue how to start the Medicare and Health insurance processes. I worked with Jacob C who was so helpful and knowledgeable. He answered my questions and my emails timely and with consideration to the topic. I can't say enough good things about this company and what they have to offer!!

2 years ago

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Reply from Boomer Benefits

We're so happy you were connected with Jacob! We hope all of our clients have the same experience as you did! We’re glad he could help walk you through this whole process. We cannot thank you enough for sharing your experience with our team and for choosing us. We greatly appreciate your review! Don’t hesitate to give us a call in the future if you have any questions or concerns.

Jun. 27th, 2022

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Larry Prather Harker Heights, TX

Alisha P is WONDERFUL!!!! She explains everything and responds to all your questions. Extremely helpful and understanding. She fills out the applications for you via the phone and makes it very simple to complete all transactions. GREAT, GREAT service!!!!

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Alisha! We love to receive such positive feedback about our team. We’re happy she was there to help you through this process!

Jun. 29th, 2022

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Sam Torke Nokomis, FL

It is always easy working with Boomer Benefits. Recently my wife and I found ourselves needing some additional help with a medical plan and we spoke with Delaney M. She was great and provided the information we needex to make a decision

2 years ago

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Reply from Boomer Benefits

We greatly appreciate your kind words, Sam! Thank you for sharing your experience with Delaney. We could not be happier knowing she was able to assist you and your wife recently!

Jun. 27th, 2022

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jojo jacobs Montgomery, AL

Jasleen S is a 5 Star (gold) agent. Very much on top of her game, she had every answer to any question, reacted very quickly and followed through with every step of my policy change, making the whole process smooth as silk. I am very satisfied with the attention and help I received from Jasleen.

2 years ago

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Reply from Boomer Benefits

We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're so please Jasleen was there to help answer your questions and walk you through the process. Thank you for taking the time to share your experience with our team! We greatly appreciate the kind words!

Jun. 27th, 2022

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Dale Fitforduty Kennesaw, GA

Boomer Benefits is a great place to not only get answers but to ge help, Thanks to Alexis P at Boomers, this will always may place for answers. Alexis was amazing. She went above and beyond to help me solve my issue. Thank you, Boomer for such great people expecially Alexis. Absolutely an amazing experience

2 years ago

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Reply from Boomer Benefits

We greatly appreciate your kind words, Dale! Thank you for sharing your experience with Alexis and for allowing us to help you get the right answers! We could not be happier receiving such a positive review about our team!

Jun. 27th, 2022

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John Tyler Chicago, IL

I had been so stressed out, Until Sydney B! Thank you for all your help Sydney...feeling so relieved, people don't understand how difficult this process is until you're in it Five Stars! my friend recommended Boomer Benefits an for that. I can't thank him enough. JT

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience, JT! We're so happy Sydney could assist you with your Medicare enrollment and ensure everything is in place. We greatly appreciate your review and we’re thrilled your friend recommended us!

Jun. 27th, 2022

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Patricia Adams Bucksport, ME

I dealt with Kelly D and she was awesome. She was very professional, courteous and paid close attention to my needs. She found a policy for me that is excellent. She has even called me back with additional information to help me make decisions.

2 years ago

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Reply from Boomer Benefits

That is wonderful to hear, Patricia! We’re so happy our team has been so helpful while you started the Medicare journey. We could not be more pleased to have such amazing feedback about Kelly. Thank you so much for allowing us to help you and for sharing these experiences.

Jun. 27th, 2022

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Marjie Smith Beaufort, SC

Simply an amazing resource for those new or longtime Medicare recipients. Personal service via phone 5 days a week. I recently needed help with a denial from Medicare. Angie handled everything for me. I barely had to lift a finger. Her professionalism is beyond measure. Thanks to Angie and the rest of the Boomer Benefits team

2 years ago

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Reply from Boomer Benefits

We greatly appreciate your kind words! Thank you for sharing your experience with Angie and for allowing us to help you with this recent claim issue! We could not be happier receiving such a positive review about our team!

Jun. 27th, 2022

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Charles Schelberg Lookout Mountain, GA

Bill W of Boomer Benefits was extremely helpful in explaining to my wife and me the details of Medicare and Medigap insurance coverages and costs. He made clear what can be a confusing system, and helped my wife with the decision-making and application process. I would highly recommend.

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Charles! We're so happy Bill could assist you and your spouse with your Medicare enrollments and ensure it was a smooth transition for you. We greatly appreciate your review and recommendation!

Jun. 27th, 2022

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Jean Loar Prosper, TX

It was such a delight to work with Janay at Boomer. She was very helpful with a billing issue that had to do with my doctor's office staff miscoding. She was able to have them recode and resend to Medicare which save me a great deal of money. She was pleasant and efficient and is now my new best friend.

2 years ago

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Reply from Boomer Benefits

We love to receive this feedback! Thank you for sharing your experience with Janay! We’re happy she could help you navigate this coding error and get it resolved. We will pass long the kind words, Jean!

Jun. 22nd, 2022

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Suzy Thacker Boardman, OR

I had been dreading this phone call for quite awhile, but eventually had to dive in. Tyler W made this entire process absolutely painless. Knowledgeable, courteous, efficient, helpful, the list goes on. This is, by far, the best customer service experience I have ever had!

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Suzy! We're so happy Tyler could assist you with your Medicare enrollment and make sure it was a smooth transition for you. We greatly appreciate your review and we’re glad you made the call!

Jun. 22nd, 2022

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Sharon Woodhouse Dallas, TX

Becca J was amazing. She answered every question we had and beyond. We knew nothing about the drug plans and Boomer Benefits gave us multiple plans to choose from and Becca explained each one. We were able to made the best decision for our situation.

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your feedback, Sharon! We’re so pleased Becca was able to assist you with your Part D enrollment this year and make sure everything is in place for you. Don’t hesitate to give us a call in the future if you have any questions!

Jun. 22nd, 2022

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Ginger Malek Chalfont, PA

Becca J has helped me navigate Medicare with ease. She has saved me time and money and has followed through with everything she has said. Boomer Benefits has made my transition into Medicare painless, and I cannot thank them enough.

2 years ago

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Reply from Boomer Benefits

We love to receive this feedback! Thank you for sharing your experience with Becca! We’re happy she could help you navigate Medicare and make it as smooth as possible. We will pass long the kind words, Ginger!

Jun. 22nd, 2022

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Diane Young San Antonio, TX

Chris H helped me with choosing a supplement plan after moving to a new state & having been with same agent for 18 years. Great customer service & understanding from him. Would recommend to anyone.... especially if need to know more of your options. 🤠

2 years ago

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Reply from Boomer Benefits

We greatly appreciate your kind words! Thank you for sharing your experience with Chris and for allowing us to help you with the recent move! We could not be happier receiving such a positive review about our team! Thank you for the recommendation!

Jun. 22nd, 2022

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Sue Mavris Bedford, NH

Medicare is complicated - what an understatement! Last year, Tyler W from Boomer Benefits helps us negotiate the Medicare process for my husband. This year it's my turn. Signing up was a quick, painless, and easy process. Tyler made everything simple. Thank you Tyler and Boomer Benefits!

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your feedback, Sue! We’re so pleased Tyler was able to assist you with your enrollment this year and make sure everything is in place for you. We’ll be here to help in the future!

Jun. 22nd, 2022

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christine krippene Leander, TX

I have been working with Ashlee M at Boomer benefits. She has been wonderful to work with efficient, professional and provided me with very helpful information. I feel confident that I’m going into retirement with a good supplemental policy. Thank you Ashlee.

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Ashlee! We’re happy she could help you with your Medicare enrollment and give you that confidence. Don’t hesitate to give us a call in the future!

Jun. 22nd, 2022

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Bob Watson Terre Haute, IN

I connected with Parker M and was extremely pleased with his knowledge and professionalism. My wife and I got all of our questions answered and were able to make a decision on additional Medicare coverage. Highly recommended!

2 years ago

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Reply from Boomer Benefits

We are so happy to know Parker could answer your questions, find you a cost-effective plan and ensure your coverage was in place. Don't hesitate to give us a call in the future if you have any issues, Bob!

Jun. 22nd, 2022

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Tom Quinn Victor, MT

Was referred to Boomer Benefits by a friend that arranged his benefits with them. He told me they were great to work with. After working with Becca J I fully agree. She is very knowledgeable, found the best plan for me and made it as simple as it could possibly be. Glad I made the call!

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Tom! We're so happy Becca could assist you with your Medicare enrollment. We greatly appreciate your review We’re glad you made the call, too!

Jun. 22nd, 2022

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Denis D Anchorage, AK

My agent, Jacob C, put in the time necessary to answer my questions. This took multiple phone and email sessions, and he did not pressure me. He ability to give clear answers and explanations was a prime consideration in choosing Boomer Benefits to represent me.

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your feedback, Denis! We’re so pleased Jacob was able to assist you with your enrollment and walk you through the process. We’ll be here to help in the future!

Jun. 22nd, 2022