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8.7

Overall Score

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Raymond Lovorn Pasadena, TX

Natasha R from the Client Service Team did an amazing job helping resolve a lab invoice that was covered by Medicare Part B. It took a couple of months due my doctor’s office using the wrong coding, but she was relentless and kept working the issue. So thankful for her helpfulness and determination

1 year ago

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Reply from Boomer Benefits

Thank you for your review, Raymond! We are pleased to hear that Natasha could help you resolve a lab billing issue. We appreciate you taking the time to share your experience!

Aug. 10th, 2023

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Emily Bardeen Henrico, VA

Alexis P was so helpful to me when I needed to contact Medicare directly about some potentially fraudulent claims. I so appreciate how fast she acted and how she walked me through the process. I am grateful That Boomer Benefits has such wonderful customer service.

1 year ago

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Reply from Boomer Benefits

Emily, we greatly appreciate the kind words and feedback! Thank you for sharing your experience with Alexis!

Aug. 10th, 2023

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Sam Eichler Phillipsburg, NJ

What a great service ,all the different plans out there are very confusing Ashlee took the time to answer all my questions, she explained everything and made sure I understood it all,she is always following up and reminding me what comes next. I would recommend this company to anyone. SUCH A RELIEF

1 year ago

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Reply from Boomer Benefits

Sam, thank you so much for taking the time to leave us a review! We are happy to know Ashlee could answer your questions and explain things clearly. We appreciate your recommendation very much!

Aug. 1st, 2023

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Wendy

I had Billy W with Boomer Benefits walk me through signing up for Medicare. He was very knowledgeable and was always there to keep me on track for each step and answer all my questions. It was very reassuring having him guiding me. I highly recommend Boomer Benefits and Billy is a great asset to the company. Thank you again Billy.

1 year ago

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Reply from Boomer Benefits

We are glad Billy could assist you with your Medicare plan options and answer your questions! Thank you, Wendy, for your kind feedback and recommendation. We truly appreciate it!

Jul. 31st, 2023

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Baby Boomers Rule! Palm Coast, FL

Wonderful assistance by representative, Bill W, to assist in a professional way to help me find a personal plan to supplement my Medicare plan. Extremely knowledgeable and made thus process so much easier for me to sign up. Thank you, Baby Boomers and Bill for your help.

1 year ago

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Reply from Boomer Benefits

Thanks so much for taking the time to share your experience! We are very glad to know Bill could assist you!

Jul. 26th, 2023

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Cathie Jones Lemalle Lake Charles, LA

Mz. Tina K was Amazing, very Patient, Polite and Professional. Also she answered every question I had, even took time while finding the absolute best plan for me. Definitely would recommend Boomer Benefits, especially Mz.Tina (You Rock!!). Thanks So Very Much.

1 year ago

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Reply from Boomer Benefits

Cathie, thank you for sharing your experience with Tina! We are happy to know she could answer your questions and assist you with your Medicare plan options. We greatly appreciate your recommendation and 5-star rating!

Jul. 26th, 2023

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Linda Lee Perkins Jacksonville, FL

Claire H found us a better rate, helped with the application and followed up with the new company to confirm correct completion before cancellation of the old policy. She is friendly, informative, and a delight to do business with.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Claire! We are happy to hear that she could be so friendly and helpful to you. We greatly appreciate your review, Linda!

Jul. 17th, 2023

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Ralph Hurd Derby, CT

I recently signed up for Medicare and I used boomer benefits. Bill Warren was my representative and he was great. He was very helpful and really knowledgeable of all the supplement plans and carriers in each state. He made the process so easy and I look forward to working with Bill in the future. Sincerely, Maureen Hurd

1 year ago

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Reply from Boomer Benefits

Thank you for taking the time to share your feedback! We are pleased to hear that Bill could be so helpful and make the process a bit easier. We appreciate your 5-star rating and review!

Jul. 14th, 2023

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Julie Green Soddy-Daisy, TN

The process of signing up for Medicare was made so much easier by Jacob Nation at Boomer Benefits! We are very happy with the service he provided. He was kind and friendly in guiding us through the confusing Parts of Medicare and he helped us understand Medicare Advantage and supplemental plans available in our state. Thanks, Jacob Nation!

1 year ago

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Reply from Boomer Benefits

Julie, we appreciate you sharing your feedback! We are happy to know Jacob could provide such helpful customer service and assist you with your plan options. We appreciate your 5-star review!

Jul. 14th, 2023

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Gail Rector East Berlin, PA

We had the opportunity to work with Angie Kuykendall from Boomer Benefits with a question regarding a billing issue. Her response and insight were incredibly informative. We look forward to working with the staff at Boomer Benefit as we navigate the Medicare process.

1 year ago

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Reply from Boomer Benefits

Gail, thank you for sharing your experience with Angie! We are glad she could help you with a billing issue question! We appreciate you trusting us to help!

Jul. 14th, 2023

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Leesa H Pendleton, IN

We are so glad we found Boomer Benefits! They made signing up a breeze. And today, Chasaty A returned my call about tests that my doctor wants to run answering about whether or not Medicare would cover them. She answered my questions and was very pleasant.

1 year ago

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Reply from Boomer Benefits

Leesa, we appreciate your review and 5-star rating! We are so glad Chasaty could answer your questions and be so pleasant. It means so much you trust us to help. Thank you!

Jul. 11th, 2023

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Richard Phillips Tucson, AZ

Customer Review Video

1 year ago

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Reply from Boomer Benefits

That is awesome! We are so glad Allyson could help you save $562 and was able to stick with it so you don't pay anything you aren't required to. Thank you for trusting us to help you with Medicare, it means so much!

Jul. 3rd, 2023

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Pat Reeve Roslindale, MA

Working with Catherine H at Boomer Benefits was such a pleasure. She was patient, clear in her description of my Medicare options, and saw me through from selection to application. I highly recommend Catherine and Boomer Benefits.

1 year ago

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Reply from Boomer Benefits

Pat, thank you for sharing your feedback and recommendation! We’re glad Catherine was there to help!

Jul. 10th, 2023

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mark antolini Ponte Vedra Beach, FL

Jessica Y was my and my wife's contact from Boomer Benefits. Jessica was fantastic, very helpful, easy to understand and patient as she guided us through the steps needed to apply for medicare benefits. thank you Mark and Sharon Antolini

1 year ago

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Reply from Boomer Benefits

Mark, we are so happy to know Jessica could help you and your wife with your recent plan choices! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues!

Jul. 10th, 2023

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Deborah McDonald Lexington, KY

I'm so thankful for the help Michelle W gave after receiving a denial on one of my medications. She walked me through it and I felt comfortable with her knowledge and knew within a few minutes that I made the right decision to go with Boomer!

1 year ago

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Reply from Boomer Benefits

Thank you, Deborah, for sharing your experience with Michelle. We are glad she could be there for you and provide you with the knowledge you need. We greatly appreciate your review and for choosing us to go on this journey with you!

Jul. 6th, 2023

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Kandi Begue Dallas, TX

Boomer Benefits provides a great service to Medicare patients. I recently had issues with my Mayo Clinic claims being paid. Alexis with Boomer Benefits coordinated between Mayo and United Healthcare to resolve the Issues and to get my claims paid. Amazing service!!

1 year ago

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Reply from Boomer Benefits

Kandi, it’s wonderful to hear how helpful Alexis was in solving your claim issues. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!

Jul. 3rd, 2023

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Jennifer Davis Mauldin, SC

I had read about the services offered by Boomer Benefits and knew I wanted to use them. They’re independent and are available to help with any problems that come up in the future. Jacob N was very knowledgeable and was able to clearly explain my options and help me choose the best one for me.

1 year ago

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Reply from Boomer Benefits

Jennifer, we are so happy to know Jacob could help you with your recent plan choices! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues!

Jul. 3rd, 2023

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Peter Maningas Rapid City, SD

Kathryn H and Renee T were absolutely outstanding helping my wife and I find an appropriate supplemental plan for Part B and D. They walked us through the process, always there to answer questions, helpful and courteous. I would and will recommend them to family and friends needing to consider their Medicare options.

1 year ago

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Reply from Boomer Benefits

We're delighted to read your positive review! It's fantastic to know that you were satisfied with our services. Our team works hard to ensure that every client receives top-notch assistance, and it's rewarding to know Kathryn and Renee could provide that for you. Thank you for choosing us, Peter!

Jul. 3rd, 2023

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Heather Dively Jonesborough, TN

Jacob N. was our representative who walked us through the Medicare supplement application process. He was very knowledgeable and patient. He explained things and was clear and concise. He definitely listened and took his time with us.

1 year ago Edited June 21, 2023

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Heather! Thank you for sharing your experience with Jacob!

Jul. 3rd, 2023

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Amy E Phoenix, AZ

I was confused about Medicare and the options available. Boomer Benefits was exactly what I needed to clear things up. Very professional, precise and knowledgeable, Chris W was awesome to work with. He explained everything thoroughly and answered my questions in detail. I highly recommend Chris W at Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Amy! We're so happy to know Chris could get you everything you needed and answer all your questions! We greatly appreciate your review and recommendation.

Jul. 3rd, 2023

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Yoshihiro Takahashi San Pedro, CA

I changed the insurance company by the help from Boomer Benefits. Ms. Ashley S of Boomer Benefits is so great and so helpful. She responded me immediately when I contacted Boomer Benefits, and completed all arrangements just in one day. Amazing!!! I strongly recommend Boomer Benefits and Ms. Ashley S.

1 year ago

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Reply from Boomer Benefits

Yoshihiro, we are so happy you were connected with Ashley! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you with changing coverage and be so helpful to you! We cannot thank you enough for sharing your experience with our team!

Jun. 16th, 2023

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Jan Tassone

Madison M was a tremendous help as she pleasantly worked to find me the best Part D plan for my needs! I had a few prescriptions changes during the process, this did not rattle her, she quickly took these in and found other plans, and we had a lovely call as she explained in detail the options. She was a gem to work with! -Jan T from NH

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Jan! We're so happy to know Madison could assist you with your Part D and explain things clearly! We greatly appreciate your review and 5-star rating.

Jun. 15th, 2023

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Charles Sciullo Ocala, FL

Angie K was great to work with for our supplemental insurance for part G and part D. She was through and follow-up with phone calls and emails. She had good support for Drugs programs and legal issues such as Power of Attorney for each of us. Please use an expert like Angie when transitioning to Medicare.

1 year ago

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Reply from Boomer Benefits

Charles, thank you for your 5-star rating and review! We are happy to hear that Angie could assist you!

Jun. 9th, 2023

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Joy W Lahaina, HI

Sandra C at Boomer Benefits has done more for me than I could have ever thought of. They know what to ask when it come to Medicare, and we all know it is a little overwhelming. I will forever be grateful for Boomer Benefits. Always their to answer questions. Thank you again Sandra C for all your help.

1 year ago

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Reply from Boomer Benefits

Joy, thank you for taking the time to share your experience with Sandra! We are glad she could answer your questions and be so helpful to you. We greatly appreciate your review!

Jun. 2nd, 2023

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Cheryle Rivera Seaside, CA

Always EXCELLENT SERVICE! Quick, efficient & professional -- answers all my questions. A special shout-out to Brandon T who has been helping me and my husband with our supplemental insurance needs for over a years -- always helpful, knowledgeable, and extremely pleasant to work with. Thanks Brandon for your 5-star assistance!!

1 year ago

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Reply from Boomer Benefits

Cheryle, thank you for sharing your feedback! We are glad Brandon could answer your questions and provide 5-star service. We greatly appreciate your review!

May. 26th, 2023

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Sharon Melton Denver, CO

Sarah K went above and beyond in helping me select my coverage!!! I expressed my fears and she was the epitome in customer service by reassurring me in my decision. Without her diligent research, I could not have made such a wise choice on my own!! Thank you Sarah!!!

1 year ago

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Reply from Boomer Benefits

Sharon, thank you for sharing your experience with Sarah! We are pleased to know she could provide you with such great customer service and help you with your Medicare choices. We appreciate your 5-star rating!

May. 24th, 2023

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Glen Nigrin

Billy W was outstanding to deal with. Simplified the daunting task of searching through the web of information to try and come up with the best match for your family and situation. I strongly encourage everyone to contact Boomer Benefits. They Rock!

1 year ago

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Reply from Boomer Benefits

Glen, we are happy to know Billy could help simplify everything and help you with your Medicare plan choices! We appreciate your 5-star rating.

May. 22nd, 2023

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Suzanne Tiller Blountville, TN

We recently moved from TX to TN and had to switch our Plan D. Michelle W returned our call, pulled our information up, explained the coverage, answered all of our questions, sent emails to both of us, and now we’re all set with a new plan. I love the confidence I had knowing that BB is there for us when we need them!

1 year ago Edited November 27, 2023

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Reply from Boomer Benefits

Thank you, Suzanne, for your review and recommendation! We are thrilled to hear how helpful Jacob was in answering your questions and helping you with your Medicare options. We appreciate you sharing your feedback so much!

May. 22nd, 2023

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Jim Mitch Eugene, OR

I received outstanding assistance from Madison M while navigating the many options and complexities of plans for Part D of Medicare. Madison was patient, approachable, and a clear and reliable communicator. She generously provided thorough research and provided understandable summaries to help guide me through the plan selection process.

1 year ago

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Reply from Boomer Benefits

Jim, thank you for sharing your experience with Madison! We are happy to hear she could assist you with Part D and help make the process a bit easier. We appreciate your 5-star review!

May. 17th, 2023

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Lorraine Legg Pompano Beach, FL

I called Boomer Benefits to try to find a dentist in my plan and I spoke with a very nice representative (Haley W) that only asked for my birthdate and zip code and she compiled and emailed me a list of providers within minutes. She was very pleasant and professional!

1 year ago

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Reply from Boomer Benefits

Thank you for your review, Lorraine! We are glad Haley could help you find a list of providers in your area. We appreciate your feedback very much!

May. 17th, 2023

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Jay Kay Lincoln, CA

Anthony S. has the patience of a saint. Trying to wade through Medicare A, B, D, G, (X, Y, Z). He walked us through every step with us, answered numerous questions, answered so many emails promptly. Plus he laughed at our jokes. His knowledge of the system was excellent and he found the best coverage for us.

1 year ago

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Reply from Boomer Benefits

Jay, thank you for taking the time to share your experience with Anthony! We are so glad he could answer your questions and explain your options clearly so you can make an informed decision. Thank you for your 5-star rating!

May. 11th, 2023

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Sheila Cook Chapel Hill, NC

Highly recommend this company for help with Medicare Supplement. Andrew O was so very kind and helpful. We discussed the options available, and I was able to change my current supplement to a more affordable provider without losing any benefits.

1 year ago

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Reply from Boomer Benefits

Sheila, thanks for sharing your feedback! We are glad Andrew could be so kind and helpful. We greatly appreciate your recommendation.

May. 10th, 2023

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Cynthia Wade Lilburn, GA

Boomer Benefits is the way to go. They held my hand and walked me through every step. Took the fear and confusion right out of this. Sooo grateful for Veronica E. She found the right Drug plan for me which was the most confusing part.

1 year ago

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Reply from Boomer Benefits

Cynthia, we are pleased to hear that Veronica could help you find a drug plan that works for you! Thanks so much for your review and 5-star rating!

May. 10th, 2023

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Barbara Blankenship Las Vegas, NV

This is my third year with Boomer Benefits and my experience has been fantastic. Recently I changed plans to take advantage of a generous gym benefit and Ashley G walked me through every step. I am very grateful to have these knowledgeable professionals available and I highly recommend Boomer Benefits & special kudos to Ashley!

1 year ago

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Reply from Boomer Benefits

Thank you for trusting us to help you with Medicare for three years now! We are glad Ashley could help you recently with changing plans and be there every step of the way! Thanks so much for your recommendation.

May. 8th, 2023

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James Ladrach Wadsworth, OH

Kate H was so helpful with my choosing and completing the application for my part D. Her instructions were very easy to follow even for a technology needy 65 year old. She was so quick calling me back with answers to my many ??'s Thank you Kathryn!

1 year ago

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Reply from Boomer Benefits

James, we are glad Kate could assist you with your Part D plan and provide you with prompt communication. Don't ever hesitate to call if you have any questions or concerns in the future!

May. 8th, 2023

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Stephen Hobbs Yulee, FL

Ashley with Boomer Benefits was outstanding to work with. Got the job done quickly for us as we received acknowledgment calls and emails within minutes of her taking our requests. Once again Boomer came thru and always makes the process easy no matter what is requested.

1 year ago

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Reply from Boomer Benefits

Stephen, thank you for sharing your experience with Ashley! We are glad she could help make the process easier for you. Thank you for your review and 5-star rating!

May. 8th, 2023

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Miss Robin Yuma, AZ

Larry is the best know it all!!! Representative Larry W was not only extremely knowledgeable, but extremely patient and thorough in explaining the details and ins and outs of Medicare. A new experience that he made simple and easy to understand. Thank you, Larry and thank you Boomer Benefits!

1 year ago

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Reply from Boomer Benefits

We are happy to hear that Larry could provide excellent customer service ane make things easier to understand. Thank you for trusting us to help!

May. 8th, 2023

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Danette Mitchell Coeur d'Alene, ID

Ashley S helped me change my insurance to a more reasonably priced company, with a few more benefits! She was kind, professional, knowledgeable, and used 3-way calling with my current insurance agent to help me cancel my current policy. I would recommend Boomer Benefits to all my family and friends. Thank you Ashley, you were amazing!

1 year ago

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Reply from Boomer Benefits

We are so glad Ashley could help you find a more cost-effective rate! We appreciate your review and 5-star rating!

May. 8th, 2023

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Steve Mullins Augusta, GA

I worked with Anthony S who was able to help guide the decision about Medicare supplement plans versus Medicare Advantage plans. He was very knowledgeable and helpful. Switching my wife’s plan and signup for my plan were amazingly easy. Boomer Benefits is a great company with great products and service!

1 year ago

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Reply from Boomer Benefits

We are glad Anthony could assist you with your Medicare plan options and help make switching your wife's plan easier. Thank you for trusting us to help! We greatly appreciate your 5-star rating!

Apr. 25th, 2023

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James Stokes Houston, TX

Natasha R was excellent in the service she provided to me and my wife. She was extremely professional, highly knowledgeable and went the extra mile to help us with our Medicare Claims. Thank you Boomer Benefits for allowing me to work with a talented Medicare Claims Professional. James R. Stokes

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Natasha! We are happy to know she could assist you and your wife with some Medicare claims. Thank you for allowing us to help you! We appreciate you sharing your feedback and giving us a 5-star rating!

Apr. 24th, 2023

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Kenny Miami, FL

Elizabeth D is the best! She helped me resolve a charge I needed help with. Elizabeth stayed on top of the situation and kept me informed until the problem was resolved. Elizabeth is very nice and easy to talk to. Elizabeth is truly a great customer service person and I appreciate her very much. Thank you Elizabeth!!!

1 year ago

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Reply from Boomer Benefits

Kenny, thank you for taking the time to share your experience! We are happy to know Elizabeth could help you resolve an issue and stay on top of the situation. We greatly appreciate your review and 5-star rating!

Apr. 24th, 2023

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Wes & Susan Gray Austin, TX

I HIGHLY recommend Boomer Benefits (Darla F helped me and she was invaluable in the process!). They walk you through the maze that is Medicare and are thorough, timely and unbiased. The entire process was simple ... something I didn't expect in choosing my Medicare options!

1 year ago

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Reply from Boomer Benefits

We truly appreciate your recommendation! Thank you for sharing your feedback and experience with Darla. We love knowing that she was able to help make the process easier for you. Please don't hesitate to call in the future if you have any questions or concerns.

Apr. 17th, 2023

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Susan Taylor

Angie K at Boomer Benefits was so helpful in guiding me through the process that Boomer Benefits will help me with when I move across the country in the next year. Boomer Benefits has been wonderful in helping navigate Medicare, and I highly recommend it for those getting ready to enter Medicare!

1 year ago

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Reply from Boomer Benefits

Thanks so much for sharing your experience with Angie! We are glad she could help you with your Medicare while moving. Thank you for trusting us to help! We greatly appreciate your recommendation, Susan!

Mar. 23rd, 2023

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Rick Rosenshein Virginia Beach, VA

Kathryn H provided me with patience and professional guidance and recommendations for my Medicare Part D, that was tailored to my specific medication needs. She made what appeared to me as a complicated process and made it much easier to understand and choose the right plan for me. Kathryn H and Boomer Benefits has earned 5*s from me.

1 year ago

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Reply from Boomer Benefits

Rick, thank you so much for taking the time to share your experience with Kathryn! We are glad she could assist you with your Part D plan and help make the process a bit easier. We greatly appreciate your recommendation!

Mar. 21st, 2023

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ccwhit Romeoville, IL

Excellent service from Alexis P regarding a medicare lab fee that was billed to me. She spoke with billing and found it was coded wrong, they made the correction and it was paid. She followed up with a progress report and another email when it was paid. She also left me a voicemail with her direct phone number if I needed to call her. Five stars!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Alexis could assist you with a billing issue and help you get it corrected. Thanks so much for trusting us to help you. We greatly appreciate your review and 5-star rating!

Mar. 15th, 2023

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CLN Albuquerque, NM

Darla F was a life saver! She was incredibly knowledgeable helped guide us through the process of setting up my husbands advantage plan. She gave us all the options available without bias and explained the any questions we had. We would highly recommend Darla!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Darla! We are pleased to know she could provide such helpful customer service and get your husband all set up with his plan. We greatly appreciate your recommendation!

Mar. 10th, 2023

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Mary Mason Jeffersonville, IN

I had Juliette T help me with the prescription part of my coverage. She was so very helpful and answered all my questions. I am very Thankful for Boomer Benefits. They have made this whole transition very easy with peace of mind.

1 year ago

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Reply from Boomer Benefits

We are glad Juliette could assist you with your prescription coverage and answer your questions! Thanks so much for sharing your feedback, Mary!

Mar. 9th, 2023

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Susan Senia Bulverde, TX

Dreading getting signed up for Medicare? You absolutely should call Boomer Benefits today! I worked with Jacob N and he is so professional and knowledgeable (and pleasant to talk to) not to mention that he helped me to navigate through the Medicare maze and get signed up with the best plans for my personal needs.

1 year ago

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Reply from Boomer Benefits

Thanks so much for sharing your experience, Susan! We are so glad Jacob could provide such helpful service and help you better navigate the confusing world of Medicare! We greatly appreciate your review.

Mar. 8th, 2023

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David Osseo, MN

Our experience from start to finish was very positive. Boomer Benefits really does speak Medicare, and they helped us navigate enrolling for the first time. We recommend them without qualification. We particularly want to acknowledge the fabulous job done by our Sales Agent, Jessica Y, and Lead Plan Enrollment Specialist, Bree W.

1 year ago

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Reply from Boomer Benefits

David, thank you so much for sharing your experience with our team! We are so happy to hear that Jessica and Bree could both provide such great customer service. We greatly appreciate your feedback and review!

Mar. 6th, 2023

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Steve Hampstead, NC

OUTSTANDING HELP from Nick P in resolving an issue with both supplemental medical insurance and prescription plan auto payments! Nick was very knowledgeable and personable. He knew immediately what to do and had the issues resolved in no time! I wish every customer service experience could be as good as this one! Thank you Nick!

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Nick! We are glad he could help you resolve an issue with auto payments. We greatly appreciate your feedback, Steve!

Mar. 1st, 2023