Name: MobileHelp
Rating: 4.6

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Verified Customer

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Diana Vitale Cleveland, OH

The system works fine and the representatives were courteous and explained everything to me. Although I haven't had it that long, it's worked out great. I think it was really simple to set up. There's nothing really to it. Plus, it's convenient for people that live alone like myself. All I can say is that I've been very happy so far

8 years ago

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Verified Customer

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Pat Hamlet Albuquerque, NM

The service has been great! Their representatives were very helpful. As an elderly person, I tend to fall, and considering I live alone, I needed this service to get help in case something happened to me. Some other services don't offer GPS, but with MobileHelp, I know I'll be covered even if I'm away from home.

8 years ago

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Verified Customer

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Barbara Miller Terrebonne, OR

My mother lives alone, and I wanted to make sure that she would have help if she fell or needed help. Their Sales Team was fine and it was easy to use the devices. Unfortunately, we had to cancel the service because we moved her to another facility, but it was a very positive experience.

8 years ago

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Verified Customer

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Julia Zimmerman Redford Charter Twp, MI

The service itself is really good. The equipment worked out really well too; very easy. The only thing I do want to say is that sometimes they don't speak loud enough, and if a person is hard of hearing, they might not be able to hear the operator.

8 years ago

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Verified Customer

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JH Tucson, AZ

Over the last year, I've had some physical challenges, so purchasing this service turned into a necessity. It's worked fine, even though I haven't had to use it. I didn't have a problem when it came to opening and using the equipment either.

8 years ago

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Verified Customer

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Barbara Wry Henderson, KY

MobileHelp gives us a 110% of satisfaction! They are always willing to help us anytime we need help, and it was very simple to set up the equipment. I thought it was wonderful that somebody immediately came online when we pushed the button to test it.

8 years ago

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Verified Customer

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Jean Hutton Palm Bay, FL

After my husband passed away, I was left alone, so a friend recommended MobileHelp. It was easy to install and the service was excellent. I've had to call so they can check if the equipment is working alright, and everyone that I've talked to have been very helpful and understanding. I'm very pleased with that.

8 years ago

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Verified Customer

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Julianne Wallace Montgomery, NY

I'm very satisfied with the whole thing. The service was been wonderful! When I called them, everything was explained very well.. As a matter of fact, the system was even delivered faster than they said it will be, which is also a nice surprise. The only problem I had is that the base has to be in just the right position, and by the window, to get the signal. If it's not, I have to reset it.

8 years ago

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Verified Customer

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Larry Young White Deer, PA

My dad is getting pretty old, so we thought MobileHelp would be a great option for him. To this day, it's been an excellent service. He has used it a few times and the response is quick; they called me every time. We're just glad we have it.

8 years ago

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Verified Customer

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Bruce Weaver Oviedo, FL

We got MobileHelp for my mother because she lives alone and doesn't have anybody to help her in case something happened. We haven't had an emergency so far, but everything's done okay. Besides, the system was really easy to install and use.

8 years ago

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Verified Customer

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Todd Ash

The service is excellent. It's very accommodating because they let you know what to do. I know the device works because it went off when I bent over, and somebody immediately called, asking if I was okay. We're just very pleased with it.

8 years ago

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Verified Customer

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Pamela Solstad St Paul, MN

I'm very satisfied with the service. The equipment is great and the the representatives are excellent as well! What I really like is that, not only do you get the Mobile Help Pendant, but you also get a lock box with the house key. I think that's absolutely fabulous to have.

8 years ago

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Verified Customer

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Rae Morue Phoenix, AZ

We decided to get Mobile Help after my wife had a surgery over a year ago. Every representative we spoke with was good and there was no problem with the equipment. My 94 year old mother uses the necklace whenever she comes over now because we really don't need it anymore, however it's definitely a good company.

8 years ago

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Verified Customer

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Lisa Faucz Webster, NY

My husband purchased Mobile Help for me because I had fallen before. Although I didn't deal with their representatives, he seemed satisfied. My grandson hit the device by accident once and the gentleman that came online was very polite and answered right away. My overall experience with them has been very positive.

8 years ago

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Verified Customer

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Elizabeth Cain Vincentown, NJ

Believe it or not, since they gave it to me I haven't fallen. I guess it's just something mental, but either way, it's very easy to use. I followed the instructions on how to set it up and everything and it was very simple; It was not too confusing. When I'm out and have it with me I feel safer.

8 years ago

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Verified Customer

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Mary Jo Clarkson Keystone Heights, FL

We love Mobile Help! My grandmother kept falling all the time and we were afraid that it would happen while nobody was around. With this service, she has a peace of mind because she knows that somebody will help her if it were to happen again.

8 years ago

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Verified Customer

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Sandra Buracker Moline, IL

My kids decided to get Mobile Help for me after I fell down the basement stairs. Their service is good, although I didn't deal with anybody because my daughter was in charge of most of the process, it was very easy to set up and use.

8 years ago

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Verified Customer

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Jerry Raymer Ballwin, MO

I've had to use Mobile Help twice now, and it worked just like it was supposed to. Their representatives were very helpful and very courteous, plus it was very easy to set up. For a 72 year old person like myself, it was easy to understand and use.

8 years ago

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Verified Customer

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Anonymous Delray Beach, FL

I live alone now so I decided the service would be a great option for me. Their sales team was wonderful and using the equipment is very easy. Thank God I haven't had to use it but if I were to need it, I know help would get here quickly.

8 years ago

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Verified Customer

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April Inglish St Joseph, MI

Their customer service is very courteous and they respond very quickly. I was moving into my own apartment so my mother purchased it for me, in case an emergency came up. I'm pretty satisfied with them, the overall experience using the equipment is very good.

8 years ago

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Verified Customer

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Vennie Anderson Crestview, FL

My previous service was not the best so I decided to get Mobile Help. I've only had it for about 3 months but the equipment was easy to set up and it works just fine. Their representatives have always been nice and polite, nothing has gone wrong.

8 years ago

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Verified Customer

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Carol and Ron Asmussen Westminster, CO

I had fallen before so I decided Mobile Help was the best option for me. I'm satisfied with their service, because they're available all the time. Everything has been very good and my experience using the equipment has been very easy.

8 years ago

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Verified Customer

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Lois O'Connor Hackettstown, NJ

I had an incident before Mobile Help was purchased for me. Now I feel safe knowing somebody will be there if I ever need help, even though I haven't had to use it yet. Besides, setting up the equipment and using it is very very easy.

8 years ago

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Verified Customer

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Daisy Freeman Waxahachie, TX

My age and health are the main reasons I purchased Mobile Help. Although I haven't had to use it yet, I'm satisfied with it because everything has been excellent so far. The Sales Team was excellent and the overall experience with their service has been great.

8 years ago

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Verified Customer

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Evelyn Bohlman Hales Corners, WI

Although I haven't had the chance to use it for any reason, I would assume I'm going to be satisfied with their service. Their sales team was great because they explained everything to me; I felt very comfortable with it. So far I've had a very positive experience.

8 years ago

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Verified Customer

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Deanna Parry North Fort Myers, FL

Everybody decided I needed Mobile Help after falling 6 times in 24 hours in my house. Plus, I was having problems getting to my appointments by myself. I'm satisfied with the service because it was extremely easy to set up and use. I think it's a wonderful program and anybody who's helpless should have it.

8 years ago

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Verified Customer

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Ruth Hogan Flint, TX

My children felt that I would be safer if I had Mobile Help because I live alone and could fall any moment. I'm extremely satisfied with them because setting up the devices and using them was very easy. Fortunately, I haven't had to use it, however I feel much safer knowing that each and every day I can get help in case something happens.

8 years ago

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Verified Customer

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Aline Koppel San Diego, CA

I had spent some time in the hospital, so my daughter purchased the Duo System because she was worried about my safety; considering I'm home alone most of the time. I'm very satisfied with their service because the few times I pressed the button by mistake, they answered very promptly. The only thing that was a bit difficult was setting up the equipment.

8 years ago

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Verified Customer

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Sharron Richardson Pensacola, FL

I wanted to make sure my mother got the help she needed in case she fell because I work and am not with her the whole day. I'm satisfied with the system because, although we haven't used the system, the people I've spoken with make me feel comfortable. Their equipment was very easy to set up. They just keep me extremely satisfied.

8 years ago

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Verified Customer

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Karen and Jerry Wanke Gillette, WY

My husband works in the shop alone and we wanted to make sure he is safe because we are in our 70's. We're very satisfied because whenever anything goes off they are quick to answer. They've done everything they said they were going to do. It is very comforting to know we have it; we really appreciate it

8 years ago

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Verified Customer

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Carlene Scheidtmann San Francisco, CA

My family was worried because I live alone so I purchased the device that lets me go anywhere in the country. I haven't had to use it but I can say I'm satisfied because the equipment is very good and their sales team was fine.

8 years ago

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Verified Customer

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Raymond Morgan Wichita, KS

We purchased the Away From Home system and the pendant because we were having some falling issues. Everything has been good so far! The sales team was good and it is not hard to use the system. We've been very satisfied with the service.

8 years ago

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Verified Customer

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Patricia and Ellis Chisholm-Jones Smithfield, NC

I'm in my 70's and love to travel, but needed more self security, so I decided to purchase the At Home and Away From Home services. They just make me feel safer no matter where I am. I've shared my excitement and how I feel about that extra peace, extra security I get using Mobile Help, with other people my age.

8 years ago

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Verified Customer

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Mary Fergus Saginaw, MI

My children insisted that I get Mobile Help after I fell a couple of times, so I got the in device that's for your house and the one that works away from home. I already had to use it a couple of times and it works out well. They were very good to work with, and using it is very easy. I am definitely satisfied with it.

8 years ago

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Verified Customer

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Faye Pippert Jacksonville, FL

My previous service only took $3,300 of my money over the course of 6 years and they never did a test nor did they call me, so I decided to get Mobile Help. It's kept me very very happy. I've fallen 2 or 3 times and this service helped me, I know I wouldn't buy it from another company.

8 years ago

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Verified Customer

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Sandi Welch Orwell, OH

After watching a Television Advertisement I decided to get Mobile Help, considering I live alone and fall frequently. I'm very satisfied with the service so far and it makes me feel more comfortable to have it with me. Their sales team was excellent and everything was very easy to open, set up and use. The only problem I had is that I asked them not to charge my Credit Card for one of the payments because I was going to write them a check and they did it anyway. I was not very happy about it.

8 years ago

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Verified Customer

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Barbara Barondeau Escalante, UT

My son nagged at me till I got something that would help in case I had an emergency. He lives in another state and I like to travel a lot, so it makes him happy to know that I have help with me anywhere I go. I've only had to use it once and the response was quick for the small community I live in. Although it's a little expensive, Mobile Help makes me feel safe, given the fact that I live alone in a big house with no family around at all. Their service just keeps me satisfied.

8 years ago

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Verified Customer

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Beth Sheridan Smackover, AR

I live alone and I'm always having problem with my heart and passing out, so I decided Mobile Help would be a very good option for me. Their service has been excellent so far. I've had to use it a couple of times already and I feel like they've saved my life. I'm very satisfied with everything.

8 years ago

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Verified Customer

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Kenneth Brown

My husband is disabled and I needed some type of help for when he was alone at home. We haven't had to use it so far but it gave us a little more security at home. Everything was very easy this whole time and it all works just fine. I am definitely satisfied with their service.

8 years ago

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Verified Customer

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Leona Bark Houston, TX

I'm not alone every day, however I was worried that something would happen to me at my age and nobody would be around. So after doing some research, I found Mobile Help. I spoke to a couple of young men and they were absolutely splendid and answered all my questions! When the subject comes up with older people I refer them to Mobile Help and that I am happy with their service! I have nothing to be dissatisfied with.

8 years ago

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Verified Customer

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June Ritchie Hanover, IN

The sales team and everybody in general has been very nice to me! They make me feel that if I did need help, they would be here for me. I really needed that because I am 87 years old and live alone. I know that wherever I'm at, at home or not, somebody is going to help me, unlike the other one I had before Mobile Help.

8 years ago

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Verified Customer

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Frances Hopkins Mt Airy, GA

Everybody is very courteous and very nice! I purchased Mobile Help for my mother because she tends to fall a lot, and the salesman I spoke to was terrific! He explained everything I asked and did not ask about. Sometimes she presses the button by accident and there's always somebody there to make sure she is okay.

8 years ago

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Verified Customer

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Wyla Beatty Springfield, MO

I purchased Mobile Help because I am 72 years old and living alone. It was very easy to set up and the sales team was just perfect. They gave me a little GPS unit and somebody knows where I am all the time, that just keeps me satisfied!

8 years ago

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Verified Customer

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Pamela Young Elk Grove, CA

I had about 5 falls already so I decided to purchase the at home and away from home service from Mobile Help. Their wireless capacity is what I like the most, however my only concern would be that it takes them a long time to respond when I push the button.

8 years ago

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Verified Customer

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Rose Straccialini Sicklerville, NJ

I figured I should have something in case I get sick and can't move, considering I'm 71 years old. Their service is very good and fast because the one time I used it, they were here within 2 or 3 minutes. I would definitely recommend it to anyone.

8 years ago

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Verified Customer

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Jermoe Hall Clinton, MD

Mobile Help is a great option in case an emergency comes up, specially because I am a Senior Citizen and have a health issue on top of that. Their sales team answered all my questions and it's wonderful when I'm by myself, I feel protected.

8 years ago

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Verified Customer

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Dera Jones Texarkana, TX

Every time I call them they are right there and doesn't take too long to answer. This helps a lot because I live alone, besides I can be anywhere and know that all I have to do is push the button and they'll be right there. Their service deserves a 10 out of 10 stars.

8 years ago

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Verified Customer

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Harry Watkins Jonesboro, GA

My brother recommended Mobile Help because I live by myself and have a lot of medical problems. I was very satisfied with their sales team and it was not hard to set everything up; I honestly think they're an outstanding company because they take care of people.

8 years ago

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Verified Customer

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Audrey Biernbaum Rochester, NY

I fell several times outside my house before so I decided to purchased the system that comes with a GPS. I pressed the device accidentally a few times before and they call right away to ask if there's a problem, plus their sales team was very good on the phone! They answered my questions and gave me the quote I requested. I am definitely satisfied with their service.

8 years ago

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Verified Customer

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Seymour Doctor Eustis, FL

I first heard about Mobile Help through some advertisement, and so I figured they would not be selling something that was not reputable, so I decided to give it a try. Their service is very good and knowing that I can call them whenever I want in case I have a problem with their devices keeps me satisfied. I did not have any trouble setting it up.

8 years ago