Name: MobileHelp
Rating: 4.6

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Verified Customer

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Willie-Mae Timothy New York, NY

I live alone; that's why I got Mobile Help after learning about it online. I got the system that works both at home and away from home. It's very easy to set up, and the sales team members have been very helpful. I just recently got it and everything seems to be going fine. So far so good!

7 years ago

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Verified Customer

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Geraldine Mccullock Guilford, VT

I'm 80 years old, so my kids insisted I have Mobile Help. I saw it on TV and I got a notice in the mail. Their sales team is fine; I got the wristband, and one that stands on the counter. So far it's great; I haven't had to use it.

7 years ago

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Verified Customer

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ML Orlando, FL

I'm usually by myself, and with my condition, sometimes I'm not able to talk and call somebody for help. So far, I haven't had to use it, but the equipment is good. It wasn't hard to set up; plus, their representatives were great.

7 years ago

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Verified Customer

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J.A. Indianapolis, IN

I just activated my Mobile Help device a couple of days ago. My brother told me about them, and I've got the one that I can take anywhere. I'm really satisfied with it and with their sales team, because they work with me on my free days.

7 years ago

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Verified Customer

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Georgianna Kennedy Boise, ID

We already had a similar service before, but unlike Mobile Help, it proved unreliable because it was connected to our landline. So far, I would say I'm satisfied with it. Actually, the equipment was really good. It was easy to open and set up, we really appreciated that.

7 years ago

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Verified Customer

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William Borten Key Largo, FL

My wife has certain cognitive deficits, which make it important to me to be able to know that she's safe. Mobile Help is one of the devices that allows her to get help, in the events that would require it. Using it was simple and straightforward, plus, they have a very good customer service. I've used it in a test mode a couple of times in the last month, and the response time has been acceptable.

7 years ago

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Verified Customer

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Rebecca Little Nashville, TN

My kids convinced me to get this service due to the risk I have of falling. They purchased the device that has a GPS, and it's worked great! I'm pleased with it; it's easy to use and pretty straightforward to use. Their representatives were wonderful! This has given me more security, and of course it gives my kids more security.

7 years ago

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Verified Customer

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Veronica Elson

I had have a stroke years ago and I live alone so you know I felt you know I needed something to you know in case of emergency so no body finds me just laying on the floor. Then I saw MobileHelp in my AARP monthly news letter. So far so good. Only feedback is when you go out, you have to keep charging the small unit you know that you take with you when you're far.

7 years ago

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Verified Customer

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Lee Hardy Statham, GA

We haven't use it yet, but its seems to be fine. However, their Sales Team was excellent. The equipment was very good as well. It was packaged very well, and the instructions were very clear. There was no problem setting up and doing the test. Plus, it came very quickly in the mail.

7 years ago

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Verified Customer

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Carol Ceniceros Running Springs, CA

My granddaughter figured out how to install the equipment for me. Everything with MobileHelp is fine, however, the Fall Detector button is too sensitive. I'm supposed to wear it outside my clothes, but it goes off when I'm not falling.

7 years ago

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Verified Customer

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Larry Bostwick Salem, OR

I'm very happy with MobileHelp. They helped me from the beginning. I couldn't decide what I wanted, and the representative gave me all the options that were available. After that, they came up with the one they thought is best for me. I was really impressed with how quick I received a call when the alert went off.

7 years ago

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Verified Customer

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Reuben Tull Killeen, TX

I've only dealt with their representatives a couple of times, and they've been really professional. The equipment was pretty self-explanatory as well. I set everything up within 10 minutes. When I tested it, they called me right away, so I'm 100% satisfied with it.

7 years ago

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Verified Customer

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Vickie Green Lathrop, CA

This service is actually pretty satisfactory. I have talked to several other companies, and I can say he was very nice. He was very kind and considerate, and even knew what I needed in order to help my loved one. It's been such a positive experience.

7 years ago

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Verified Customer

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Matthew Cunningham Porterville, CA

I can't always be there for my mother, so I purchased MobileHelp for her. Now that she has it, I don't worry so much for her because it's worked out pretty good. Plus, their representatives were excellent. It just gives me the confidence that she's always safe.

7 years ago

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Verified Customer

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Gretchen Colton Gasport, NY

I'm very happy with it. The people I spoke with were very good and it was pretty easy to install and use. My roommate has a life of his own, and considering I was diagnosed with coronary artery disease, I decided I needed MobileHelp. I'm happy to be with this

7 years ago

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Verified Customer

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Marianne Drayton Gobles, MI

As far as I know, the units have worked just fine. I really didn't speak to anybody because I ordered it online, but the system itself was easy to set up. All I had to do was plug it in. I'm happy to have it here just in case I need it.

7 years ago

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Verified Customer

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Linda Sortino Pearl River, LA

MobileHelp was half the price of another company that I was using, and it was easy and quick to put together. Plus, their salespeople were excellent and very helpful. That's a good thing for a person that lives alone like myself.

7 years ago

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Verified Customer

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Karen Carbone Dalton, GA

MobileHelp was for me because I fall frequently. I needed something I could afford and still take with me away from home. The people I spoke with were great and very nice. They were very knowledgeable and knew what I had and how it's supposed to work. The gentleman that I spoke to was just so patient, kind and very nice. It's been fantastic!

7 years ago

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Verified Customer

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DY Erie, PA

It was very easy to get started! I really haven't had to use it or anything, but I did test it. They called back immediately to make sure that everything was okay. Their representatives were excellent as well! They answered all my questions when I was trying to find out about MobileHelp.

7 years ago

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Verified Customer

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Lisa Tierney Broxton, GA

So far, we are very satisfied with MobileHelp. Since it's for a family member, we really didn't know if it really worked or not. Then it went off accidentally one time, and the representatives came online and were very nice. They just wanted to make sure she was okay, and that was really good.

7 years ago

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Verified Customer

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Sylvia Kelly Hendrix, OK

I like it. The one I had before only was for my home, but this one is mobile, so I can just take it with me. Plus, the people I spoke to were nice. It was also easy to install the system. I can definitely say I'm satisfied with MobileHelp.

7 years ago

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Verified Customer

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Thomas Campagna Palatine, IL

My mother took a bad fall already, so I decided to get her something in case that happens again with nobody around to help. So far, the representatives have been great. Installing the equipment was easy, and everybody I spoke to was very helpful. Luckily, we haven't had to use it yet.

7 years ago

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Verified Customer

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Kenny Davis Grand Ledge, MI

My daughter was worried because I'm alone most of the time, so she ordered MobileHelp for me. I think it's worked great for me! It wasn't hard to set up the system and the representatives were good. I'm very satisfied with this service.

7 years ago

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Verified Customer

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Sarah Farmer Gloucester Point, VA

My daughter felt that I needed this service, and it's been fantastic so far! The equipment has worked wonderfully and the sales team was delightful. I thought I had lost the unit, and when I called, they had it beep at me within less than a minute.

7 years ago

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Verified Customer

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Lynda Schodowski Lake, MI

It was pretty straight forward when it came to installing the equipment. It was easy and didn't have a problem. On top of that, the sales team was wonderful! I'm satisfied with MobileHelp because I know it's there in case something happens.

7 years ago

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Verified Customer

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Willie Higgiinbotham Brunswick, GA

I'm very satisfied with it because my brother can take it with him. I also like the lock box he has at home, that way he's safe there too. The lady that I spoke with was good! She explained everything to me and I really liked that about her. I'm just enjoying the system right now.

7 years ago

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Verified Customer

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Dena Swanson Portland, OR

The Sales Team was just right. They were very helpful and always available when I needed a question answered; no problem at all. I just seemed very satisfied with MobileHelp. It gives me a great deal of comfort to know that wherever I am, I can get help.

7 years ago

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Verified Customer

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Delores Day Lake Charles, LA

It's fantastic to know that if something happens I'll be taking care of. They really did a good job, and it was very easy to install. The instructions were very plain and not hard to follow. I like that I have a GPS tracking me whenever I leave my house.

7 years ago

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Verified Customer

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Lorraine Miner Windsor, CO

I am satisfied with MobileHelp because they've always been very helpful. It was very easy to set up, and I find it very responsive whenever I contact them. My children encouraged me to get something like this because I live alone, and I'm very satisfied with it.

7 years ago

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Verified Customer

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Connie Lopez-Sanchez Medford, MN

I feel secure with MobileHelp. The family goes to work and the kids to school, so they think it's good to have it. Although I haven't had much experience with it, the service itself has been good. Plus, their Sales Team was just fine.

7 years ago

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Verified Customer

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Elizabeth Armstrong Fairfield, CA

I'm happy I got MobileHelp. It was very easy to set up the system and the people I spoke with were very nice. I always have it with me just in case, even though I haven't had to use it yet. All I can say is they were really positive and helpful.

7 years ago

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Verified Customer

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Michelle Gallo De Valls Bluff, AR

A family member needed this service, so we decided to purchase The Pendant and a Bracelet for his own safety. The service itself has been great! They were very helpful and the equipment was easy to install and use. It's been a very positive experience.

7 years ago

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Verified Customer

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Rita Zecher Pittsburgh, PA

So far, the service has worked fine. After I had a TIA, I was afraid I wouldn't have the help I needed in case something happened to me. The people I spoke with were helpful. It was very easy to set up the system, and when I called for help, they answered all my questions.

7 years ago

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Verified Customer

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Patricia Hockman Plainville, KS

We purchased MobileHelp for a family member, and so far, we've been 100% satisfied with the service. Their representatives were wonderful and it wasn't hard to set up and use the system. I'm just glad for the techniques I have no to help her in case something happens.

7 years ago

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Verified Customer

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Diana Vitale Cleveland, OH

The system works fine and the representatives were courteous and explained everything to me. Although I haven't had it that long, it's worked out great. I think it was really simple to set up. There's nothing really to it. Plus, it's convenient for people that live alone like myself. All I can say is that I've been very happy so far

7 years ago

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Verified Customer

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Pat Hamlet Albuquerque, NM

The service has been great! Their representatives were very helpful. As an elderly person, I tend to fall, and considering I live alone, I needed this service to get help in case something happened to me. Some other services don't offer GPS, but with MobileHelp, I know I'll be covered even if I'm away from home.

7 years ago

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Verified Customer

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Barbara Miller Terrebonne, OR

My mother lives alone, and I wanted to make sure that she would have help if she fell or needed help. Their Sales Team was fine and it was easy to use the devices. Unfortunately, we had to cancel the service because we moved her to another facility, but it was a very positive experience.

7 years ago

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Verified Customer

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Julia Zimmerman Redford Charter Twp, MI

The service itself is really good. The equipment worked out really well too; very easy. The only thing I do want to say is that sometimes they don't speak loud enough, and if a person is hard of hearing, they might not be able to hear the operator.

7 years ago

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Verified Customer

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JH Tucson, AZ

Over the last year, I've had some physical challenges, so purchasing this service turned into a necessity. It's worked fine, even though I haven't had to use it. I didn't have a problem when it came to opening and using the equipment either.

7 years ago

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Verified Customer

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Barbara Wry Henderson, KY

MobileHelp gives us a 110% of satisfaction! They are always willing to help us anytime we need help, and it was very simple to set up the equipment. I thought it was wonderful that somebody immediately came online when we pushed the button to test it.

7 years ago

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Verified Customer

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Jean Hutton Palm Bay, FL

After my husband passed away, I was left alone, so a friend recommended MobileHelp. It was easy to install and the service was excellent. I've had to call so they can check if the equipment is working alright, and everyone that I've talked to have been very helpful and understanding. I'm very pleased with that.

7 years ago

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Verified Customer

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Julianne Wallace Montgomery, NY

I'm very satisfied with the whole thing. The service was been wonderful! When I called them, everything was explained very well.. As a matter of fact, the system was even delivered faster than they said it will be, which is also a nice surprise. The only problem I had is that the base has to be in just the right position, and by the window, to get the signal. If it's not, I have to reset it.

7 years ago

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Verified Customer

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Larry Young White Deer, PA

My dad is getting pretty old, so we thought MobileHelp would be a great option for him. To this day, it's been an excellent service. He has used it a few times and the response is quick; they called me every time. We're just glad we have it.

7 years ago

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Verified Customer

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Bruce Weaver Oviedo, FL

We got MobileHelp for my mother because she lives alone and doesn't have anybody to help her in case something happened. We haven't had an emergency so far, but everything's done okay. Besides, the system was really easy to install and use.

7 years ago

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Verified Customer

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Todd Ash

The service is excellent. It's very accommodating because they let you know what to do. I know the device works because it went off when I bent over, and somebody immediately called, asking if I was okay. We're just very pleased with it.

7 years ago

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Verified Customer

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Pamela Solstad St Paul, MN

I'm very satisfied with the service. The equipment is great and the the representatives are excellent as well! What I really like is that, not only do you get the Mobile Help Pendant, but you also get a lock box with the house key. I think that's absolutely fabulous to have.

7 years ago

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Verified Customer

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Rae Morue Phoenix, AZ

We decided to get Mobile Help after my wife had a surgery over a year ago. Every representative we spoke with was good and there was no problem with the equipment. My 94 year old mother uses the necklace whenever she comes over now because we really don't need it anymore, however it's definitely a good company.

7 years ago

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Verified Customer

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Lisa Faucz Webster, NY

My husband purchased Mobile Help for me because I had fallen before. Although I didn't deal with their representatives, he seemed satisfied. My grandson hit the device by accident once and the gentleman that came online was very polite and answered right away. My overall experience with them has been very positive.

7 years ago

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Verified Customer

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Elizabeth Cain Vincentown, NJ

Believe it or not, since they gave it to me I haven't fallen. I guess it's just something mental, but either way, it's very easy to use. I followed the instructions on how to set it up and everything and it was very simple; It was not too confusing. When I'm out and have it with me I feel safer.

7 years ago

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Verified Customer

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Mary Jo Clarkson Keystone Heights, FL

We love Mobile Help! My grandmother kept falling all the time and we were afraid that it would happen while nobody was around. With this service, she has a peace of mind because she knows that somebody will help her if it were to happen again.

7 years ago