Name: MobileHelp
Rating: 4.6

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Verified Customer

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Martin Masar Montrose, PA

So far, so good. I haven't had to use it, but I bumped it once, and it went off. Plus, their sales team was excellent, and I have no problems with the service, because they're on the phone with me constantly. I do have to say that the wrist watch was too small for my wrist, so they sent me another one without a problem.

8 years ago

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Verified Customer

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James Santee Wilmington, NC

I don't know exactly which system I have, but it's the one that works at home, and away from home as well. Their sales team has been excellent, and the equipment is very good. I haven't had to use it, but it's definitely been a very positive experience.

8 years ago

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Verified Customer

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Joyce Donnely Cleveland, OH

My mother said she didn't feel safe when I was away on a trip, so I decided this would be a good option for her. We've had it for a short period, but it seems good so far. Also, it was easy to install. I do have to say that my mother is a little deaf, so I'm afraid she'll press the help button while it's in her bag, without her being able to hear it. Besides that, it's all been just fine.

8 years ago

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Verified Customer

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Herman Franklin New Orleans, LA

As of now, I'm extremely satisfied with Mobile Help. The representative, Josh I believe, was great, and very helpful! We've tested it, and the response is quick. We told the guy that came online that we were just testing the device, and he was very understanding. It's for my mother, and this puts her mind at ease.

8 years ago

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Verified Customer

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Karen Burkhart Overland Park, KS

I got the classic duo for someone else following an internet search. She'd had open-heart surgery, and was gonna be home by herself for recovery. We're extremely satisfied about every aspect of it- the people we spoke to, their service, and the device itself- all very easy.

8 years ago

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Verified Customer

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David Hieronymus Portland, OR

I've been mostly satisfied with the service and the sales team, since I learned about it on the internet, and using the equipment has been excellent. The only thing is that I've set it off accidentally. I have the fall detection and I've set it off twice because I was wearing it to bed. I guess I rolled over or something and that was enough to set the thing off, I didn't fall out of the bed or anything like that, but I have to be kinda careful with it; I don't want to move too quickly.

8 years ago

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Verified Customer

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Marilyn Curle Waverly, NY

I've been feeling awful after I had an open-heart surgery, so I decided to purchase the bracelet and the necklace, in case something happened. It was very easy to set up the system, and their representatives were very good. This just makes me feel very comfortable.

8 years ago

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Verified Customer

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Margaret Caraway Vidor, TX

We're extremely satisfied with the service so far. The person we bought it for has Parkinson's disease, and I think Mobile Help goes further than the previous company we had. The devices are easy to use, and they provide a tag that you put on your door to remind you to take the pendant with you. It's good for my him, because his memory is bad.

8 years ago

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Verified Customer

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Frances Adams Paducah, KY

Thank goodness, I haven't had to use it, but I like that I can go out for walk without a problem. I called them to request information first, and I thought it was something good to have, considering I started to stumble a lot. They've offered a very positive experience so far.

8 years ago

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Verified Customer

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Wilhelmina Martin Chicago, IL

I've got like 5 major illnesses and part of it includes falling frequently and blacking out, so my family thought this would be good for me. Their representatives have been excellent! I'm satisfied with the service; however, the fall button is very sensitive. It tends to go off on its own.

8 years ago

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Verified Customer

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Anonymous Plummer, ID

I haven't used the device outside my apartment building yet, but it's worked alright. The system has worked pretty good, and it wasn't hard to install. I tested my device already, and somebody came online right away. They said they would take care of everything, so they were very helpful.

8 years ago

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Verified Customer

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David Dolbee Norwalk, OH

A customer of Mobile Help referred me to this service, so I purchased a Wrist Band and a base unit. I'm very satisfied with them; I got a great service from their representatives. Plus, it was very easy and simple to use and install. So far, everything with them has been wonderful.

8 years ago

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Verified Customer

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Charlotte Jackson Sun City West, AZ

The service has been fine. I always had help whenever I had a question, so that's very good. Actually, I already had Mobile Help before, but it was an away from home system. Now I only have the one that works at home and in my yard. My daughter set up the system the first time, but this second time was my turn, and it wasn't hard at all.

8 years ago

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Verified Customer

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Olivia Viramontez St Clair Shores, MI

If you ask me about the service, I have to say I'm very satisfied! I feel safer with it. My son took care of everything, so I didn't speak to anybody, but he seemed very happy. I can go out without a problem now, and thank God, I haven't had a problem with it, but I'm very content with Mobile Help.

8 years ago

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Verified Customer

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Betty Mckinnon Fayetteville, NC

It works for sure because when we tested it, they automatically came on the phone. I'm very satisfied with it because now I know that if something happens, or if I have shortness of breath, I can always just press the button and help would be here. Plus, the sales team was excellent! I'm just glad that I have it; it makes me feel comfortable.

8 years ago

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Verified Customer

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Lois Moore Milwaukee, WI

I didn't have any problems with the system at all. It wasn't difficult to set up, and it works quite well! I also like the fact that I can put that mobile device in my purse and take it with me when I leave my home. That was the main thing that made me decide to go with Mobile Help, so I'm very satisfied with them.

8 years ago

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Verified Customer

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Willie-Mae Timothy New York, NY

I live alone; that's why I got Mobile Help after learning about it online. I got the system that works both at home and away from home. It's very easy to set up, and the sales team members have been very helpful. I just recently got it and everything seems to be going fine. So far so good!

8 years ago

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Verified Customer

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Geraldine Mccullock Guilford, VT

I'm 80 years old, so my kids insisted I have Mobile Help. I saw it on TV and I got a notice in the mail. Their sales team is fine; I got the wristband, and one that stands on the counter. So far it's great; I haven't had to use it.

8 years ago

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Verified Customer

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ML Orlando, FL

I'm usually by myself, and with my condition, sometimes I'm not able to talk and call somebody for help. So far, I haven't had to use it, but the equipment is good. It wasn't hard to set up; plus, their representatives were great.

8 years ago

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Verified Customer

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J.A. Indianapolis, IN

I just activated my Mobile Help device a couple of days ago. My brother told me about them, and I've got the one that I can take anywhere. I'm really satisfied with it and with their sales team, because they work with me on my free days.

8 years ago

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Verified Customer

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Georgianna Kennedy Boise, ID

We already had a similar service before, but unlike Mobile Help, it proved unreliable because it was connected to our landline. So far, I would say I'm satisfied with it. Actually, the equipment was really good. It was easy to open and set up, we really appreciated that.

8 years ago

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Verified Customer

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William Borten Key Largo, FL

My wife has certain cognitive deficits, which make it important to me to be able to know that she's safe. Mobile Help is one of the devices that allows her to get help, in the events that would require it. Using it was simple and straightforward, plus, they have a very good customer service. I've used it in a test mode a couple of times in the last month, and the response time has been acceptable.

8 years ago

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Verified Customer

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Rebecca Little Nashville, TN

My kids convinced me to get this service due to the risk I have of falling. They purchased the device that has a GPS, and it's worked great! I'm pleased with it; it's easy to use and pretty straightforward to use. Their representatives were wonderful! This has given me more security, and of course it gives my kids more security.

8 years ago

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Verified Customer

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Veronica Elson

I had have a stroke years ago and I live alone so you know I felt you know I needed something to you know in case of emergency so no body finds me just laying on the floor. Then I saw MobileHelp in my AARP monthly news letter. So far so good. Only feedback is when you go out, you have to keep charging the small unit you know that you take with you when you're far.

8 years ago

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Verified Customer

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Lee Hardy Statham, GA

We haven't use it yet, but its seems to be fine. However, their Sales Team was excellent. The equipment was very good as well. It was packaged very well, and the instructions were very clear. There was no problem setting up and doing the test. Plus, it came very quickly in the mail.

8 years ago

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Verified Customer

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Carol Ceniceros Running Springs, CA

My granddaughter figured out how to install the equipment for me. Everything with MobileHelp is fine, however, the Fall Detector button is too sensitive. I'm supposed to wear it outside my clothes, but it goes off when I'm not falling.

8 years ago

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Verified Customer

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Larry Bostwick Salem, OR

I'm very happy with MobileHelp. They helped me from the beginning. I couldn't decide what I wanted, and the representative gave me all the options that were available. After that, they came up with the one they thought is best for me. I was really impressed with how quick I received a call when the alert went off.

8 years ago

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Verified Customer

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Reuben Tull Killeen, TX

I've only dealt with their representatives a couple of times, and they've been really professional. The equipment was pretty self-explanatory as well. I set everything up within 10 minutes. When I tested it, they called me right away, so I'm 100% satisfied with it.

8 years ago

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Verified Customer

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Vickie Green Lathrop, CA

This service is actually pretty satisfactory. I have talked to several other companies, and I can say he was very nice. He was very kind and considerate, and even knew what I needed in order to help my loved one. It's been such a positive experience.

8 years ago

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Verified Customer

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Matthew Cunningham Porterville, CA

I can't always be there for my mother, so I purchased MobileHelp for her. Now that she has it, I don't worry so much for her because it's worked out pretty good. Plus, their representatives were excellent. It just gives me the confidence that she's always safe.

8 years ago

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Verified Customer

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Gretchen Colton Gasport, NY

I'm very happy with it. The people I spoke with were very good and it was pretty easy to install and use. My roommate has a life of his own, and considering I was diagnosed with coronary artery disease, I decided I needed MobileHelp. I'm happy to be with this

8 years ago

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Verified Customer

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Marianne Drayton Gobles, MI

As far as I know, the units have worked just fine. I really didn't speak to anybody because I ordered it online, but the system itself was easy to set up. All I had to do was plug it in. I'm happy to have it here just in case I need it.

8 years ago

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Verified Customer

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Linda Sortino Pearl River, LA

MobileHelp was half the price of another company that I was using, and it was easy and quick to put together. Plus, their salespeople were excellent and very helpful. That's a good thing for a person that lives alone like myself.

8 years ago

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Verified Customer

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Karen Carbone Dalton, GA

MobileHelp was for me because I fall frequently. I needed something I could afford and still take with me away from home. The people I spoke with were great and very nice. They were very knowledgeable and knew what I had and how it's supposed to work. The gentleman that I spoke to was just so patient, kind and very nice. It's been fantastic!

8 years ago

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Verified Customer

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DY Erie, PA

It was very easy to get started! I really haven't had to use it or anything, but I did test it. They called back immediately to make sure that everything was okay. Their representatives were excellent as well! They answered all my questions when I was trying to find out about MobileHelp.

8 years ago

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Verified Customer

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Lisa Tierney Broxton, GA

So far, we are very satisfied with MobileHelp. Since it's for a family member, we really didn't know if it really worked or not. Then it went off accidentally one time, and the representatives came online and were very nice. They just wanted to make sure she was okay, and that was really good.

8 years ago

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Verified Customer

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Sylvia Kelly Hendrix, OK

I like it. The one I had before only was for my home, but this one is mobile, so I can just take it with me. Plus, the people I spoke to were nice. It was also easy to install the system. I can definitely say I'm satisfied with MobileHelp.

8 years ago

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Verified Customer

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Thomas Campagna Palatine, IL

My mother took a bad fall already, so I decided to get her something in case that happens again with nobody around to help. So far, the representatives have been great. Installing the equipment was easy, and everybody I spoke to was very helpful. Luckily, we haven't had to use it yet.

8 years ago

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Verified Customer

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Kenny Davis Grand Ledge, MI

My daughter was worried because I'm alone most of the time, so she ordered MobileHelp for me. I think it's worked great for me! It wasn't hard to set up the system and the representatives were good. I'm very satisfied with this service.

8 years ago

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Verified Customer

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Sarah Farmer Gloucester Point, VA

My daughter felt that I needed this service, and it's been fantastic so far! The equipment has worked wonderfully and the sales team was delightful. I thought I had lost the unit, and when I called, they had it beep at me within less than a minute.

8 years ago

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Verified Customer

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Lynda Schodowski Lake, MI

It was pretty straight forward when it came to installing the equipment. It was easy and didn't have a problem. On top of that, the sales team was wonderful! I'm satisfied with MobileHelp because I know it's there in case something happens.

8 years ago

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Verified Customer

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Willie Higgiinbotham Brunswick, GA

I'm very satisfied with it because my brother can take it with him. I also like the lock box he has at home, that way he's safe there too. The lady that I spoke with was good! She explained everything to me and I really liked that about her. I'm just enjoying the system right now.

8 years ago

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Verified Customer

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Dena Swanson Portland, OR

The Sales Team was just right. They were very helpful and always available when I needed a question answered; no problem at all. I just seemed very satisfied with MobileHelp. It gives me a great deal of comfort to know that wherever I am, I can get help.

8 years ago

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Verified Customer

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Delores Day Lake Charles, LA

It's fantastic to know that if something happens I'll be taking care of. They really did a good job, and it was very easy to install. The instructions were very plain and not hard to follow. I like that I have a GPS tracking me whenever I leave my house.

8 years ago

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Verified Customer

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Lorraine Miner Windsor, CO

I am satisfied with MobileHelp because they've always been very helpful. It was very easy to set up, and I find it very responsive whenever I contact them. My children encouraged me to get something like this because I live alone, and I'm very satisfied with it.

8 years ago

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Verified Customer

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Connie Lopez-Sanchez Medford, MN

I feel secure with MobileHelp. The family goes to work and the kids to school, so they think it's good to have it. Although I haven't had much experience with it, the service itself has been good. Plus, their Sales Team was just fine.

8 years ago

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Verified Customer

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Elizabeth Armstrong Fairfield, CA

I'm happy I got MobileHelp. It was very easy to set up the system and the people I spoke with were very nice. I always have it with me just in case, even though I haven't had to use it yet. All I can say is they were really positive and helpful.

8 years ago

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Verified Customer

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Michelle Gallo De Valls Bluff, AR

A family member needed this service, so we decided to purchase The Pendant and a Bracelet for his own safety. The service itself has been great! They were very helpful and the equipment was easy to install and use. It's been a very positive experience.

8 years ago

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Verified Customer

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Rita Zecher Pittsburgh, PA

So far, the service has worked fine. After I had a TIA, I was afraid I wouldn't have the help I needed in case something happened to me. The people I spoke with were helpful. It was very easy to set up the system, and when I called for help, they answered all my questions.

8 years ago

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Verified Customer

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Patricia Hockman Plainville, KS

We purchased MobileHelp for a family member, and so far, we've been 100% satisfied with the service. Their representatives were wonderful and it wasn't hard to set up and use the system. I'm just glad for the techniques I have no to help her in case something happens.

8 years ago