Name: MobileHelp
Rating: 4.6

check_circle

Verified Customer

star star star star star

Ann

Ease of use and mobility I travel a lot and

7 years ago

check_circle

Verified Customer

star star star star star

Patricia Conway

Always there when you need them. Very friendly and helpful.

7 years ago

check_circle

Verified Customer

star star star star star

frances triplett

feel so much better knowing someone is available

7 years ago

check_circle

Verified Customer

star star star star star

Maurine

Quick thorough response. Very nice attitude from responder.

7 years ago

check_circle

Verified Customer

star star star star star_border

Kathie Koren

They've been helpful when I needed information about service.

7 years ago

check_circle

Verified Customer

star star star star star_border

Shirley davis

the lights are very annoying it detracts from the overall good service

7 years ago

check_circle

Verified Customer

star star star star star

Hazel Barmore

No problem with system, fast response, easy to use. ,

7 years ago

check_circle

Verified Customer

star star star star star

K. Dodd

They are available and are thete to help

7 years ago

check_circle

Verified Customer

star star star star star

Paul L. Smet

Extended battery life, Lock box, Reasonable monthly fee.

7 years ago

check_circle

Verified Customer

star star star star star

Sandra McEwen

Automatic fall alert and mobile coverage

7 years ago

check_circle

Verified Customer

star star star star star

Stephen Alan

Ease of use, quick response, and reliable product.

7 years ago

check_circle

Verified Customer

star star star star star

Robin K Knuth

Representatives are extremely courteous and responsive.

7 years ago

check_circle

Verified Customer

star star star star star

Rhonda Griffin

Simple instructions, very helpful and knowledgeable team.

7 years ago

check_circle

Verified Customer

star star star star star

Beth Ronchak Napoli

Was able to reach my mom when I could not. Very comforting

7 years ago

check_circle

Verified Customer

star star star star star

Lorretta Maricopa, AZ

Useful when I need it. Very good company so far.

7 years ago

check_circle

Verified Customer

star star star star star

Carol A Paris

After 2 days I had to use MobileHelp. It saved my life.

7 years ago

check_circle

Verified Customer

star star star star star

Bette Dahne Mother of Jeff Dahne

easy to wear and carry the mobile contact device

7 years ago

check_circle

Verified Customer

star star star star star

Jean Dodd

Never needed it but check it and they are right there.

7 years ago

check_circle

Verified Customer

star star star star star

Edward Hammett

They check on any alerts no matter what.

7 years ago

check_circle

Verified Customer

star star star star star

Anonymous

they answer right away, this is all i want to answer

7 years ago

check_circle

Verified Customer

star star star star star

mk

fast and efficient. very patient with questions

7 years ago

check_circle

Verified Customer

star star star star star

SAL Frederick, MD

Sensitive equipment works almost too well.

7 years ago

check_circle

Verified Customer

star star star star_border star_border

Ruth weintraub

Overly sensitive. Goes off constantly. Don't like carrying unit outside - bulky

7 years ago

Reply from MobileHelp

Hi Ruth. We are sorry to hear any frustration you have experienced with your fall detection pendant. Please contact our Technical Support Department for assistance, they can be reached at 877-827-6207, Option 1.

Aug. 30th, 2019

check_circle

Verified Customer

star star star star star

Anonymous

good customer service for a new customer

7 years ago

check_circle

Verified Customer

star star star star star

Anonymous Waterloo, IL

the good way your people resond to helping

7 years ago

check_circle

Verified Customer

star star star star star

Sheila Marshall Phoenix, AZ

They were prompt in helping me when I needed help

7 years ago

check_circle

Verified Customer

star star star star star_border

Edward Anaheim, CA

The mobile alert device is convenient and I like that about it.

7 years ago

check_circle

Verified Customer

star star star star_border star_border

Vernon Los Angeles, CA

They always call and make sure everything is alright. I am glad they are there for me.

7 years ago

check_circle

Verified Customer

star star star star_border star_border

Patricia Santa Ana, CA

I don't even think about it. It's just on my arm, I take it off at night and when I go to sleep.

7 years ago

Reply from MobileHelp

Awesome! Is there anything we can do to earn a higher rating?

All the best,

MobileHelp

Aug. 12th, 2019

check_circle

Verified Customer

star star star star star

David Louisa, VA

I tested the device about a week ago and it worked fine.

7 years ago

check_circle

Verified Customer

star star star star star

Larry Oklahoma City, OK

Okay as far as I know. I don't dislike anything about it.

7 years ago

check_circle

Verified Customer

star star star star star

Joyce Menifee, CA

Used it the other day and it worked fine.

7 years ago

check_circle

Verified Customer

star star star star star_border

Minerva Phoenix, AZ

It's right there in an emergency if something happened. I like that.

7 years ago

check_circle

Verified Customer

star star star star star

Marty

Mobilehelp is really responsive and easy to use.

7 years ago

check_circle

Verified Customer

star star star star star_border

Connie Lebanon, TN

MobileHelp is great. The person in customer service was really efficient.

7 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Susan Dallas, TX

The device is so sensitive that if I barely touch it, it starts calling emergency help and is doesn't stop until somebody finally calls.

7 years ago

Reply from MobileHelp

Hi Susan,

We received your review and would like to contact you to resolve any issues. What is the best number for us to reach you? We apologize for any inconvenience that you have experienced. At MobileHelp we pride ourselves in providing a great experience to our customers. We want to ensure that you have not experienced anything less. We look forward to speaking with you soon.

Kind Regards,
MobileHelp

Aug. 6th, 2019

check_circle

Verified Customer

star star star star star

Paul Grand Prairie, TX

It is a good company. I like everything about the device.

7 years ago

check_circle

Verified Customer

star star star star star

anonymous Claridge, PA

This is for my mother. It's really easy to use.

7 years ago

check_circle

Verified Customer

star star star star star

Armand Newport, ME

The whole system works well. Very good response.

7 years ago

check_circle

Verified Customer

star star star star star

Marlene Mission, TX

When I called for some help they answered my questions.

7 years ago

check_circle

Verified Customer

star star star star star

Clara

When I hooked it up, it worked alright. I like the device.

7 years ago

check_circle

Verified Customer

star star star star star

Kenneth

The device is small and compact and it tested pretty well.

7 years ago

check_circle

Verified Customer

star star star star star

Vickie

I like everything about it, I appreciate having the device.

7 years ago

check_circle

Verified Customer

star star star star star

Anonymous

I don't dislike anything. I have tested it and it's great.

7 years ago

check_circle

Verified Customer

star star star star star_border

Emanuel

They are responsive and they do what they say they are going to do.

7 years ago

check_circle

Verified Customer

star star star star star

Anonymous Rancho Mirage, CA

Helpful on the phone, repeating instructions as needed

7 years ago

check_circle

Verified Customer

star star star star star

Ellen

They responded very quickly when the buttton was pushed.

7 years ago

check_circle

Verified Customer

star star star star star

Pam Bell Hackensack, MN

Easy to set up, and helpful to my parents

7 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

check_circle

Verified Customer

star star star star star_border

Loyd Jasper Dyersville, IA

The volume should be louder soI can hear it all over the house at night

7 years ago

check_circle

Verified Customer

star star star star star

Dennis Elkton, MI

Easy install, haven't needed emergency assistance yet.

7 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019