Name: MobileHelp
Rating: 4.6

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Verified Customer

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Kathie Koren

They've been helpful when I needed information about service.

6 years ago

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Shirley davis

the lights are very annoying it detracts from the overall good service

6 years ago

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Hazel Barmore

No problem with system, fast response, easy to use. ,

6 years ago

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K. Dodd

They are available and are thete to help

6 years ago

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Paul L. Smet

Extended battery life, Lock box, Reasonable monthly fee.

6 years ago

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Sandra McEwen

Automatic fall alert and mobile coverage

6 years ago

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Stephen Alan

Ease of use, quick response, and reliable product.

6 years ago

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Robin K Knuth

Representatives are extremely courteous and responsive.

6 years ago

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Rhonda Griffin

Simple instructions, very helpful and knowledgeable team.

6 years ago

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Beth Ronchak Napoli

Was able to reach my mom when I could not. Very comforting

6 years ago

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Lorretta Maricopa, AZ

Useful when I need it. Very good company so far.

6 years ago

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Carol A Paris

After 2 days I had to use MobileHelp. It saved my life.

6 years ago

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Verified Customer

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Bette Dahne Mother of Jeff Dahne

easy to wear and carry the mobile contact device

6 years ago

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Jean Dodd

Never needed it but check it and they are right there.

6 years ago

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Edward Hammett

They check on any alerts no matter what.

6 years ago

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Anonymous

they answer right away, this is all i want to answer

6 years ago

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mk

fast and efficient. very patient with questions

6 years ago

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SAL Frederick, MD

Sensitive equipment works almost too well.

6 years ago

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Verified Customer

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Ruth weintraub

Overly sensitive. Goes off constantly. Don't like carrying unit outside - bulky

6 years ago

Reply from MobileHelp

Hi Ruth. We are sorry to hear any frustration you have experienced with your fall detection pendant. Please contact our Technical Support Department for assistance, they can be reached at 877-827-6207, Option 1.

Aug. 30th, 2019

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Verified Customer

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Anonymous

good customer service for a new customer

6 years ago

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Anonymous Waterloo, IL

the good way your people resond to helping

6 years ago

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Sheila Marshall Phoenix, AZ

They were prompt in helping me when I needed help

6 years ago

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Edward Anaheim, CA

The mobile alert device is convenient and I like that about it.

6 years ago

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Vernon Los Angeles, CA

They always call and make sure everything is alright. I am glad they are there for me.

6 years ago

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Verified Customer

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Patricia Santa Ana, CA

I don't even think about it. It's just on my arm, I take it off at night and when I go to sleep.

6 years ago

Reply from MobileHelp

Awesome! Is there anything we can do to earn a higher rating?

All the best,

MobileHelp

Aug. 12th, 2019

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Verified Customer

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David Louisa, VA

I tested the device about a week ago and it worked fine.

6 years ago

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Larry Oklahoma City, OK

Okay as far as I know. I don't dislike anything about it.

6 years ago

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Joyce Menifee, CA

Used it the other day and it worked fine.

6 years ago

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Minerva Phoenix, AZ

It's right there in an emergency if something happened. I like that.

6 years ago

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Marty

Mobilehelp is really responsive and easy to use.

6 years ago

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Connie Lebanon, TN

MobileHelp is great. The person in customer service was really efficient.

6 years ago

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Susan Dallas, TX

The device is so sensitive that if I barely touch it, it starts calling emergency help and is doesn't stop until somebody finally calls.

6 years ago

Reply from MobileHelp

Hi Susan,

We received your review and would like to contact you to resolve any issues. What is the best number for us to reach you? We apologize for any inconvenience that you have experienced. At MobileHelp we pride ourselves in providing a great experience to our customers. We want to ensure that you have not experienced anything less. We look forward to speaking with you soon.

Kind Regards,
MobileHelp

Aug. 6th, 2019

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Verified Customer

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Paul Grand Prairie, TX

It is a good company. I like everything about the device.

6 years ago

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anonymous Claridge, PA

This is for my mother. It's really easy to use.

6 years ago

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Armand Newport, ME

The whole system works well. Very good response.

6 years ago

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Marlene Mission, TX

When I called for some help they answered my questions.

6 years ago

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Clara

When I hooked it up, it worked alright. I like the device.

6 years ago

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Verified Customer

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Kenneth

The device is small and compact and it tested pretty well.

6 years ago

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Vickie

I like everything about it, I appreciate having the device.

6 years ago

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Anonymous

I don't dislike anything. I have tested it and it's great.

6 years ago

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Emanuel

They are responsive and they do what they say they are going to do.

6 years ago

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Anonymous Rancho Mirage, CA

Helpful on the phone, repeating instructions as needed

6 years ago

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Ellen

They responded very quickly when the buttton was pushed.

6 years ago

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Verified Customer

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Pam Bell Hackensack, MN

Easy to set up, and helpful to my parents

6 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Loyd Jasper Dyersville, IA

The volume should be louder soI can hear it all over the house at night

6 years ago

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Verified Customer

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Dennis Elkton, MI

Easy install, haven't needed emergency assistance yet.

6 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Terry

The whole set-up was easy and the price is reasonable.

6 years ago

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Diane

easy to set up, excellent customer service

6 years ago

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Lisa B.

The system is easy to set up and operate.

6 years ago

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Carolann Bass

Easy to set up the system, lots of support no

6 years ago