Name: MobileHelp
Rating: 4.6

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Verified Customer

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Brenda R

Professional and can rely on their respons time

5 years ago

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Verified Customer

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Belinda Wngo

Very good system! Quick response & easy to reset

5 years ago

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A.L. Fergus

Easy to set up and use. Great customer service!

5 years ago

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Vicki Hahn

Always helpful in there when I need them

5 years ago

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Richard marsh

They took more cash then told to. They was told to take one payment the took two that put us in a bad rut for my glasses

5 years ago

Reply from MobileHelp

Richard,

We are sorry to hear about your experience, but were able to review your account and see that everything was resolved when we spoke to your wife. If you need any further assistance, please contact Customer Care at 877-827-6207, Option 4.

Best Regards,

MobileHelp

Mar. 13th, 2019

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Verified Customer

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Penny Shockley daughter of Kenneth Smith

They were very easy setting up my Dad's system

5 years ago

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Verified Customer

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MLW

knowledgeable sales representatives and NO hard sell

5 years ago

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mark turley

prompt action to false alarms, courteous too

5 years ago

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Lynn

Very knowledgable and helpful with best options per person

5 years ago

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5 Dade City, FL

MobileHelp customer support is very responsive.

5 years ago

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Kaliope Holiday, FL

They respond very quickly to the alarms that I set off.

5 years ago

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Verified Customer

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John Schultz Krum, TX

When I first got it I ran a test and they were quick on the phone and answered.

5 years ago

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Verified Customer

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Shirley Attebery La Habra, CA

I'm able to wear it all the time and it is easy to use.

5 years ago

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Verified Customer

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Johnny Flemming Bakersfield, CA

It seems to have everything I need at home or away.

5 years ago

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Betty Boynton Beach, FL

I like their service. It is very easy to hook up and convenient.

5 years ago

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Paul Orleans, IN

I recommend the to anybody. They are very dependable.

5 years ago

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Barbara Orange Park, FL

Everyone I have dealt with was very nice and helpful.

5 years ago

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5 Arlington, TN

The company has very good customer support.

5 years ago

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Howard

I called it once by accident, but they answered right away.

5 years ago

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Anonymous

The device is quality, and I like how I am covered wherever I go.

5 years ago

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Verified Customer

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Mary Lou

I do not like how the device is a little bulky.

5 years ago

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Anonymous

The set up was really easy but the watch is too big for some folks, they need a smaller version.

5 years ago

Reply from MobileHelp

Hi,
We received your review and would like to thank you for your feedback. We are constantly looking to improve the customer experience with our services and equipment. We will definitely take your suggestion into consideration for future models of our equipment. Thank you for being such a valued part of our MobileHelp family.
Kind Regards,
MobileHelp

Mar. 3rd, 2019

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Verified Customer

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Perry Cates

Customer service has been very good and helpful.

5 years ago

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Verified Customer

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Bettie Harden

Whenever it goes off they have a fast response.

5 years ago

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Verified Customer

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Gary Honaker

I like to wear the necklace most. It is very helpful.

5 years ago

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Verified Customer

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Mike Bullhead City, AZ

It is a good organization. I called customer service once and they helped me and I was happy with it.

5 years ago

Reply from MobileHelp

Mike,

Thank you for your kind review. Is there anything we can do to earn a higher score from you?

Best Regards,

MobileHelp

Feb. 27th, 2019

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Verified Customer

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James H And Dolores J Dawson

The only thing I don't like is that you can't talk back on the button that you wear.

5 years ago

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Verified Customer

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Deanna Penn

They have been so helpful every time I have called.

5 years ago

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Verified Customer

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Bette Powell

The man who sold it to us was very nice. The setup is pretty self-explanatory.

5 years ago

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Verified Customer

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Bill McFord

Fast delivery- easy set up! Great product and service!

5 years ago

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Beverly Farmer

arrived quickly and explained easily how it operated.

5 years ago

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Verified Customer

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Anne

Peace of mind for my mom and I. She feels more secure.

5 years ago

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Verified Customer

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Prentiss M. Gordon Sr

Lockbox is difficult to open, in fact, we have been unable to get it to open at all.

5 years ago

Reply from MobileHelp

Prentiss,

The way to open the lock box is that you must put the numbers across the middle of the box and then pull forward like an oven door to open it, do not pull down. We attempted to call you but were not able to reach you. We would be happy to assist you with this over the phone, please contact Technical Support at 877-827-6207, Option 1 at your earliest convenience.

Kind Regards,

MobileHelp

Feb. 28th, 2019

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Verified Customer

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Patricia

Easy to install, important service, long battery life

5 years ago

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Verified Customer

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L Steinhauer

quick to respond, help arrived within 5 minutes.

5 years ago

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Verified Customer

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Katherine Rubin

Very good they came right away for my husband 10

5 years ago

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Joyce Schmidt

Ease of use with the exception of having to carry bulky part when going out.

5 years ago

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Sharon

Prompt response helpful no hard sell good price

5 years ago

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De Ciantis Pittsburgh, PA

Efficient, excellent technology and service

5 years ago

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Smitty Cedar Grove, NJ

Easy to take along wherever you go and on you at all times

5 years ago

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Verified Customer

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Karen Van Essen Winterset, IA

I have to remember to take my solo along which is not that hard really

5 years ago

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Verified Customer

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Liina Ann Arbor, MI

I have only had to use once so far, response was as hoped

5 years ago

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Anne Biddle

It has a GPS and covers all United States

5 years ago

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Anonymous

Because their a STABLE COMMUNICATOR for the DISABLED

5 years ago

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Susan W

Answer my false alarms quickly, politely, always

5 years ago

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PAR

Excellent customer service, and good product reliability.

5 years ago

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doodle t

respond quickly and explain in a pleasant manner

5 years ago

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Anonymous

The fall monitor that is worn around the neck is a little too sensitive

5 years ago

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Verified Customer

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Mary Doris Durham

Excellent product and customer service. Easy set up.

5 years ago

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Verified Customer

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Candice Winkler

Exceptional to our questions and take care ,concerns

5 years ago