Name: MobileHelp
Rating: 4.6

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Verified Customer

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Minerva Phoenix, AZ

It's right there in an emergency if something happened. I like that.

5 years ago

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Verified Customer

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Marty

Mobilehelp is really responsive and easy to use.

5 years ago

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Verified Customer

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Connie Lebanon, TN

MobileHelp is great. The person in customer service was really efficient.

5 years ago

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Susan Dallas, TX

The device is so sensitive that if I barely touch it, it starts calling emergency help and is doesn't stop until somebody finally calls.

5 years ago

Reply from MobileHelp

Hi Susan,

We received your review and would like to contact you to resolve any issues. What is the best number for us to reach you? We apologize for any inconvenience that you have experienced. At MobileHelp we pride ourselves in providing a great experience to our customers. We want to ensure that you have not experienced anything less. We look forward to speaking with you soon.

Kind Regards,
MobileHelp

Aug. 6th, 2019

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Verified Customer

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Paul Grand Prairie, TX

It is a good company. I like everything about the device.

5 years ago

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Verified Customer

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anonymous Claridge, PA

This is for my mother. It's really easy to use.

5 years ago

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Verified Customer

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Armand Newport, ME

The whole system works well. Very good response.

5 years ago

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Verified Customer

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Marlene Mission, TX

When I called for some help they answered my questions.

5 years ago

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Verified Customer

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Clara

When I hooked it up, it worked alright. I like the device.

5 years ago

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Verified Customer

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Kenneth

The device is small and compact and it tested pretty well.

5 years ago

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Verified Customer

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Vickie

I like everything about it, I appreciate having the device.

5 years ago

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Verified Customer

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Anonymous

I don't dislike anything. I have tested it and it's great.

5 years ago

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Verified Customer

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Emanuel

They are responsive and they do what they say they are going to do.

5 years ago

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Verified Customer

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Anonymous Rancho Mirage, CA

Helpful on the phone, repeating instructions as needed

5 years ago

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Verified Customer

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Ellen

They responded very quickly when the buttton was pushed.

5 years ago

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Verified Customer

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Pam Bell Hackensack, MN

Easy to set up, and helpful to my parents

5 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Loyd Jasper Dyersville, IA

The volume should be louder soI can hear it all over the house at night

5 years ago

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Verified Customer

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Dennis Elkton, MI

Easy install, haven't needed emergency assistance yet.

5 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Terry

The whole set-up was easy and the price is reasonable.

5 years ago

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Verified Customer

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Diane

easy to set up, excellent customer service

5 years ago

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Lisa B.

The system is easy to set up and operate.

5 years ago

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Verified Customer

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Carolann Bass

Easy to set up the system, lots of support no

5 years ago

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Verified Customer

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Judy M Shafron

I set alarm off with neck laniard. Wall button is defective.

5 years ago

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Verified Customer

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Johnny Johnston

Never had a problem that they could not solve.

5 years ago

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Verified Customer

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Gladys Parker

always nice to know someone is around to help

5 years ago

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Verified Customer

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Rose Gaither

Button has worked every time button has worked every time

5 years ago

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Verified Customer

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Elizabeth Wyatt Hope, AR

I can take it anywhere I go and I know ill be safe

5 years ago

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Verified Customer

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Cathy Bowe Evanston, IL

The customer service has been very responsive.

5 years ago

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Verified Customer

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Irwin schoenberg Melville, NY

Promptness of telephone and remote response.response.

5 years ago

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Verified Customer

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Janet Anderson

Prompt response. Very kind and considerate

5 years ago

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JO ANN ROSSELOT

HAVE ALWAYS BEEN THERE WHEN NEEDED AND COURTEOUS.

5 years ago

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Verified Customer

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John

Good system, helpful CSR during ordering, Fall detection a bit too sensitive

5 years ago

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Verified Customer

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Josephine

Goes off with normal movements. Base station does not work in a large area as was claimed.

5 years ago

Reply from MobileHelp

Hi Josephine,
We received your review and would like to contact you to resolve any issues. What is the best number for us to reach you? We apologize for any inconvenience that you have experienced. At MobileHelp we pride ourselves in providing a great experience to our customers. We want to ensure that you have not experienced anything less. We look forward to speaking with you soon.

Kind Regards,
MobileHelp

May. 14th, 2019

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Verified Customer

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Kathy Rothschild

Don't like it because I have to go where the transmitter works to communicate with the help person.

5 years ago

Reply from MobileHelp

Hi Kathy,

Thank you for contacting MobileHelp. If you press your button for help, you do not need to speak the operator to get assistance. If they are not able to communicate with you, they will still send help to your location. For more assistance with this, please contact Technical Support at 877-827-6207. Best Regards, MobileHelp

May. 14th, 2019

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Verified Customer

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Mary Jane Bayne

Easy to use, competent professional support team

5 years ago

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No name

Very helpful and it's works and had a good response

5 years ago

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Susan Gigliotti

Great customer service plus no contracts

5 years ago

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Steven

Response is immediate and friendly customer service.

5 years ago

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Verified Customer

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Barry Erie, PA

The device is easy and convenient. It's easy to wear.

5 years ago

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Verified Customer

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Anonymous Bend, OR

I am pleased with the whole MobileHelp system.

5 years ago

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Verified Customer

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Lawerence Case

Because it was so easy to set it up and use

5 years ago

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John Neupert

They keep me informed and are easy to contact if needed.

5 years ago

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Elma Parish

They have been very helpful whenever I have called. And

5 years ago

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Verified Customer

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JAMES RIBAUDO Las Vegas, NV

QUICK ANSWERS AND CALL IF IT SEEM I NEED HELP

5 years ago

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Verified Customer

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anonymous Vista, CA

Good equipment plus prompt, attentive service

5 years ago

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Larry

Tested it, but never used in an emergency before. Test worked just fine.

5 years ago

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Anonymous

The service is both easy and convenient.

5 years ago

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Micheal Hendersonville, TN

You can use the service almost anywhere you want.

5 years ago

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Shirley

The necklace that I wear is too sensitive. I like the GPS feature and being able to be found.

5 years ago

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Verified Customer

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Vera La Grange, GA

The service is very prompt and quick. Ordering it over the phone was very easy.

5 years ago