Name: MobileHelp
Rating: 4.6

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Verified Customer

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Mary Mummert

Courteous and professional help throughout the entire process

4 years ago

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Erin Pederson

Because I feel secure that if I fall I can get help

4 years ago

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Jackie

Always there at home or away, attractive equipment.

4 years ago

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Julie Rankin

All questions answered. Very easy to set up.

4 years ago

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Dorothy Frye

Have not needed to use these services yet. Based on other reviews.

4 years ago

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Sam

Great customer service and easy to set up & easy to use

4 years ago

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y

good service; response immediately if an alert is made

4 years ago

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David Monigold for Phyllis Monigold

Good quality, easy to set up, easy to hear responding person, easy to use.

4 years ago

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Angela

Fast and friendly. Easy set-up and good product.

4 years ago

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Don Beadle

Fantastic customer service and very reasonable price!

4 years ago

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Steve Carpenter

Everything was explained and came as l was told.

4 years ago

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Terry

So far so good! Mom set it off accidentally was easily able to reset it.

4 years ago

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Donna

So easy to order, assemble and u understand

4 years ago

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Ernest W. Gamble Jr.

several false alarms, but always responsive

4 years ago

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Robert

Relative easy to set up and fast response.

4 years ago

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Becky

Quick response and communication with me as the contact.

4 years ago

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jim

knowledgeabe monitors with technical abilities, good products

4 years ago

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Rodney Liberatore

Very polite people and very professional

4 years ago

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Michelle

Very helpful with set up, over the phone

4 years ago

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Mark Rode

They were very helpful in getting setup and tested.

4 years ago

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CAMILLE S.

They provide excellent customer service.

4 years ago

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Sharon

They responded to three of my errors.

4 years ago

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Branka Malinar

The service is quick and the response immediate.

4 years ago

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Eddiel

Very helpful, patient, and reasonably priced

4 years ago

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Clyde Mitchell

Nice to deal with, fairly priced, nice equipment

4 years ago

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Beverly

Great customer service Great customer service

4 years ago

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JUNE P. SHAW

Mobile equipment is horrid. Recharging the unit lights up the entire room it's in with blinking colored lights, that is very annoying and

4 years ago

Reply from MobileHelp

Hi June,

We are sorry to hear that the lights on unit did not meet your satisfaction. Some customers place the unit outside the room, in a centralized area of the home if the lights bother them. We would be happy to discuss this with you further. Customer Care is available by dialing 877-8274-6207, M-F 8am-8pm EST & Sat 9am-6pm EST.

Thank you for taking the time to send us a message.

Mar. 24th, 2020

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Verified Customer

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Janet

Equipment works & customer service is excellent

4 years ago

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James Grimes

very easy to set up and the tests worked great

4 years ago

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Genie glenn

Made 3 calls to you, each time placed on hold greater than 6 minutes

4 years ago

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Sadie Serna

very easy to set up. Like that there's no contract.

4 years ago

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Rose Sams

They were timely and very helpful with getting the system in place.

4 years ago

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Ron Glassheim

Alarm accidentally went off ..immediately response !&

4 years ago

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Ralph Clemmer

Easy to use system; testing went well with no problems

4 years ago

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m,Dallas

The pendant has gone off when I was sleeping and when it was merely tapped against a wall.

4 years ago

Reply from MobileHelp

Hello,

We would be happy to review any false alarms that you have experience. Please give us a call at 877-827-6207, Option 1. We look forward to speaking to you soon!

Mar. 24th, 2020

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Verified Customer

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Terri Thomas

Signing up and setting up equipt was easy

4 years ago

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Sister, Sherry Robertson for Sheila Walker

accidentally pushed button had an immediate response

4 years ago

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Andrea Arbogast

Everything was explained wonderfull to me.

4 years ago

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Evelynne Thompson

The staff are always so helpful and patient.

4 years ago

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Dr Jeffrey S. Krimsky

The staff is ready to assist you anytime you want

4 years ago

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Dorothy

Every thing good so far even if the fall monitor went off twice for no reason.

4 years ago

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Frank Conte

Very efficient, always polite and courteous.

4 years ago

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Joseph Semler

Courteous operators snd equipment is easy to use.

4 years ago

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Kay hansen, caregiver

Great service, informative and affordable

4 years ago

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Richard Tinder

Sister impressed with start up customer service.

4 years ago

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Rob C. Virginia

Great advice, guidance and customer service!

4 years ago

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Rita Rival

She was very helpful, pleasant and patient with me.

4 years ago

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Riki Brooks

I can always reach them they show compassion

4 years ago

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S. Gantz

Great product, great service and very helpful

4 years ago

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Sharyn Donzella

Thorough explanation of service. Very reasonable price.

4 years ago