Name: MobileHelp
Rating: 4.6

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Verified Customer

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John

Easy set up. Hardware seems like good quality devices

5 years ago

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James Heard

Great experience so far. Called quickly when needed help.

5 years ago

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Mark Blystone

Good service, easy to install, friendly customer service.

5 years ago

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Marie Campbell

You can get help no matter where you are when you need it.

5 years ago

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Pat platiro

The call back time is quick. And the people are very curious.

5 years ago

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mike sigell

Fast and professional system response at all times

5 years ago

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Mike Harbin

Customer service were very helpfull In finding what you need

5 years ago

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Stephanie Urso

Immediate response when the button is pressed.

5 years ago

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Simone McGinley

The fall button is TOO sensitive, and I have had several false alarms

5 years ago

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rudy

always there in case you need them, making sure you are ok.

5 years ago

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RDK

Easy to setup and customer support very knowledgeable

5 years ago

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William Bride

Easy to use and set up. Customer service helped to set up.

5 years ago

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Verified Customer

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Susan Sochon

it works i love it I carry it with me everywhere

5 years ago

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Verified Customer

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Doris D.

Responsive in timely manner & system easy to use.

5 years ago

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Realty Jethro Bodine

Customwe Service was very helfull and positive

5 years ago

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Deb hartman

Easy to understand easy to use nice company

5 years ago

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William Turner

Very helpful and kind. And allways there.

5 years ago

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Sue Vesci

Great customer service, but still having billing issue (credit to referral)

5 years ago

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Lou

All is as advertised. Product was qualityt

5 years ago

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Bobby

Easy to set up! Response has been quick when needed!

5 years ago

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Mike S

Very helpful and patient in getting things setup

5 years ago

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Allen Gross

Very accomadating with excellent service.

5 years ago

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W. Alvarez

Service and equipment are excellent but app needs quite a bit of work.

5 years ago

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Sandra Reynolds

Easy to use and not recharging after each usage.

5 years ago

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Not necessary

Easy to activate. Excellent interaction with customers

5 years ago

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gERALD eVANS

ease of use, assistanceAND RESPONSE TIME

5 years ago

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Elizabeth Morrison Minneapolis, MN

very easy to set up, very kind and sincere service

5 years ago

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rdo Saint Paul, MN

price & equipment salesrep was knowlegable but not pushy

5 years ago

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Tom Murphree Novi, MI

Very easy system to set up, test and use.

5 years ago

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kathleen hampton

easy to set up/ peace of mind when you live alone

5 years ago

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Linda

Very professional and helpful in answering questions.

5 years ago

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Darlene Citrus Heights, CA

Excellent customer service, and a good value.

5 years ago

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linda eggert Meridian, ID

good price, good service so far .Only been on it a monthe

5 years ago

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David Randall Kennewick, WA

easy to set up, no problems figuring it out

5 years ago

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Lynn East Wenatchee, WA

Easy to work with, helpful, great service.

5 years ago

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Cecilia Walsh Seattle, WA

Very happy with service and products. Paid more than I wanted to.

5 years ago

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E. West Shingle Springs, CA

Very courteous and helpful on the phone.

5 years ago

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Verified Customer

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Virginia

I've had equipment malfunctions. This includes one that you all found before I noticed it.

6 years ago

Reply from MobileHelp

Hi Virginia,

We received your review and would like to contact you to resolve any issues. What is the best number for us to reach you? We apologize for any inconvenience that you have experienced. At MobileHelp we pride ourselves in providing a great experience to our customers. We want to ensure that you have not experienced anything less. We look forward to speaking with you soon.

Kind Regards,
MobileHelp

Sep. 12th, 2019

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Verified Customer

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Pamela Moore

Once I accidenly activated it, and it took 40 minutes for a response.

6 years ago

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Thomas Hanlon

we have only had it a short time, and have not had to use it yet

6 years ago

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Bruce J Durant

Were called by accident and answered immediately

6 years ago

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Ruby Baber

Quick response when button is pushed or fall is detected.

6 years ago

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Edward G. Dixon, Jr.

Provides very good service. Very customer oriented.

6 years ago

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Carlotta

Easy to understand use of equipment & payment plans

6 years ago

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Ginger book

24hour attentiveness courtesy compassion

6 years ago

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Rose C

Always there when you need them and good customer service

6 years ago

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Ann

Ease of use and mobility I travel a lot and

6 years ago

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Patricia Conway

Always there when you need them. Very friendly and helpful.

6 years ago

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frances triplett

feel so much better knowing someone is available

6 years ago

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Maurine

Quick thorough response. Very nice attitude from responder.

6 years ago