Name: MobileHelp
Rating: 4.6

check_circle

Verified Customer

star star star star star

Anna Bowerman Stuart, FL

Very helpful and polite when you call in

4 years ago

check_circle

Verified Customer

star star star star star

Bonnie Talley Sherman, TX

Quick delivery, works well and has a good range

4 years ago

check_circle

Verified Customer

star star star star star

Claudia Prescott San Diego, CA

So far so good...you have been very helpful a d efficient.

4 years ago

check_circle

Verified Customer

star star star star star_border

George DeVore Ocala, FL

Takes about 2 minutes to get a operator from time I push button

4 years ago

check_circle

Verified Customer

star star star star star

George Grabowski Clermont, FL

So far no problems as service is quick to respond.

4 years ago

check_circle

Verified Customer

star star star star star

Gordon Vanderslce Newport Beach, CA

They always answer your question and have great equipment.

4 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

J.O. Vancouver, WA

it is not user friendly because the speaker is too far away from any contact. I have a 3 story home and this does not work for my situation.

4 years ago

Reply from MobileHelp

If you go with our Duo system, you can put a speaker in 2 areas of your home. However, it is not necessary to have a conversation with the monitoring center to get help. If you press your button and they don't make contact with you, they will send out help. Typically if you can't get to your phone or unit to speak to the monitoring center, you probably need help. Also with the Duo system, if you want to carry around the mobile device (GPS unit) which has a speaker you can. Give us a call and we can go over your options. You can reach us at 877-827-6207.

Aug. 5th, 2020

check_circle

Verified Customer

star star star star star

Jenn Canfield, OH

Customer service is very good. They are very responsive.

4 years ago

check_circle

Verified Customer

star star star star star

Donald Arlington, TN

It’s working very well. They respond quickly. I like it.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous

Excellent customer relations and attention to detail

4 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star_border

Deanna Albuquerque, NM

I like the GPS but when I test it, I can hardly hear what the person is saying.

4 years ago

check_circle

Verified Customer

star star star star star

Shirley Surrell

I'm very safe with your medical alert, Thank You

4 years ago

check_circle

Verified Customer

star star star star star

Jan Calveard (Laura)

Equipment is sensitive. Response is quick.

4 years ago

check_circle

Verified Customer

star star star star star

Robin Martinez

Good customer service and easy use of products

4 years ago

check_circle

Verified Customer

star star star star star

Ruthann Lutz

Very courteous, friendly, honest trustworthy, seriously?

4 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Catherine Nobles

Was promised good signal but getting 0 bars. Also was told I'd get a prepaid shipping label to return equipment but I haven't

4 years ago

Reply from MobileHelp

Hi Catherine. Thank you for your feedback. Our equipment works on AT&T's cellular network, unfortunately it does not appear that service was available in your area. Your equipment has been received and account cancelled with our prepaid return label. If you need any further assistance, please give us a call at 877-827-6207.

Aug. 12th, 2020

check_circle

Verified Customer

star star star star star

Dolores Dranchak

the representatives were always helpful and courteous

4 years ago

check_circle

Verified Customer

star star star star star

Madelyn Dejusto

New customer but customer service is great

4 years ago

check_circle

Verified Customer

star star star star star

Pat Brower

Great service great quality of the Mobile Help

4 years ago

check_circle

Verified Customer

star star star star star_border

Diane

We have only had the service a short time so far so good time while

4 years ago

check_circle

Verified Customer

star star star star star

Dorothy

They’ve been responsive to me and it is very easy to use.

4 years ago

check_circle

Verified Customer

star star star star star

Javene

I like everything about Mobile Help’s alert device.

4 years ago

check_circle

Verified Customer

star star star star star

Helen

I like mobile help’s device because it is convenient.

4 years ago

check_circle

Verified Customer

star star star star star_border

Janet

I like MobileHelp’s medical alert device. I feel safer with it.

4 years ago

check_circle

Verified Customer

star star star star star

Dawn Exil East Stroudsburg, PA

Great customer service. And very helpful each time I call

4 years ago

check_circle

Verified Customer

star star star star star

Virginia Miller Norfolk, CT

They are always available when you need them.

4 years ago

check_circle

Verified Customer

star star star star star

Wanda Hall Perryville, MO

Was easy to set up and person was plesantant

4 years ago

check_circle

Verified Customer

star star star star star

KEVIN Oregon City, OR

Responsiveness to push button signals to mobile help

4 years ago

check_circle

Verified Customer

star star star star star

gary loggains Lafayette, IN

had false alarn and you guys where write on it

4 years ago

check_circle

Verified Customer

star star star star star

Georgina mckemie Citrus Heights, CA

Great customer service. Love our worker.

4 years ago

check_circle

Verified Customer

star star star star star

Jean Marshall Fort Myers, FL

Quick response when fall detected and testing is very easy

4 years ago

check_circle

Verified Customer

star star star star star

Jane Johnson Nokomis, IL

Very quick to respond to my mothers calls

4 years ago

check_circle

Verified Customer

star star star star star

Judy Breedlove Okeechobee, FL

Have helped with issues positively in several occasions.

4 years ago

check_circle

Verified Customer

star star star star star

Kim Lamar, SC

Very quick response when alarm goes off.

4 years ago

check_circle

Verified Customer

star star star star star

Ken Woolley Saratoga Springs, NY

Responded to accidental activation in a fast way

4 years ago

check_circle

Verified Customer

star star star star star

Kristi Odessa, TX

Very informative and nice, device works great

4 years ago

check_circle

Verified Customer

star star star star star

Joseph LeFever Tustin, CA

No contract required. Factory direct, no middle man.

4 years ago

check_circle

Verified Customer

star star star star star_border

Linda Jenison, MI

Easy purchase, set up, activation. Equipment easy to wear and use.

4 years ago

check_circle

Verified Customer

star star star star star

Jamie Fitzgerald Greeley, CO

Best at what I need to feel safe. Equipment is easy to use.

4 years ago

check_circle

Verified Customer

star star star star star

Nancy Reitan Green Valley, AZ

Instead reply! Even when there is no need

4 years ago

check_circle

Verified Customer

star star star star star_border

Nicholas Merritt Black Keswick, VA

Reasonable service and followup. good help from customer service

4 years ago

check_circle

Verified Customer

star star star star star

Roger Pierski Mexico, MO

quick response when fall detector was activated

4 years ago

check_circle

Verified Customer

star star star star star

Martha Kistler Mount Pleasant, IA

Helpful, Courteous, Quick to answer call for help

4 years ago

check_circle

Verified Customer

star star star star star

Jackie Scott Filer, ID

Quick response & very help when alert goes off by mistake

4 years ago

check_circle

Verified Customer

star star star star star

Ray Neosho, MO

Helpful from day one. I feel more secure.

4 years ago

check_circle

Verified Customer

star star star star star

Carrie Las Vegas, NV

They are on top of things even if its a false alarm

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Patrick Rooney Salem, OR

I have not had it long enough to be completely confident in it yet. Great so far.

4 years ago

Reply from MobileHelp

Thank you for your feedback! Is there anything we could do to earn a higher rating with you?

Aug. 11th, 2020

check_circle

Verified Customer

star star star star star

Rosalie Ormand Yorktown, TX

Very helpful and knowledgeable with the questions I ask.

4 years ago

check_circle

Verified Customer

star star star star star

Sara Paul Carrollton, MO

Peace of mind and able to be accessible everywhere you go

4 years ago

check_circle

Verified Customer

star star star star star

Tim Point Reyes Station, CA

Very careful and responsive and cheerful service.

4 years ago