Name: MobileHelp
Rating: 4.6

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Verified Customer

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Deborah Strickrodt, it's for my Mom.

They call right away. Customer service very helpful.

3 years ago

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Norma Wendell

They provide well-organized service at a great rate.,

3 years ago

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Helaine Barclay

Timely help and pleasant and efficient service

3 years ago

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Maryln Ranger

The equipment and personnel respond very quickly

3 years ago

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Dick McEvilly

Good tech; reasonable price; good service

3 years ago

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Jeff

On the ball service. Pricing. Ease of use

3 years ago

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Mary

It makes me feel better when I know I can just push a button if I need help

3 years ago

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mary Anne Orr

reliable and quick to respond even during a false alarm

3 years ago

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FREDERIC ROESEL

Customer service and tech support exelLENT

3 years ago

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Barbara Washam

Very helpful and patient as I learn how the use this unit

3 years ago

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Irene Bere

Very helpful staff and easy setup, fast shipping

3 years ago

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Hester Steels

You call and your questions are answered

3 years ago

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Elizabeth Williams

right on point each time when answer call on service

3 years ago

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Mary Bowker

Have not HD to use, but help in setting up was good.

3 years ago

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bird norvell

the help available - rate - extra equipment and more

3 years ago

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MARLENE CLOUGHESSY

THE PRODUCTS ARE HIGH QUALITY AND THE COMPANY HAS BEEN VERY HELPFUL

3 years ago

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Lois Blake

Very responsive, always easy to reach customer service.

3 years ago

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Sarah Tolley

They call and check even when l do not send alert.

3 years ago

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m. nass

Works well and is always ready. Gives me sense of reassurance when I wear it

3 years ago

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TP

Excellent medical alert service was provided for me.

3 years ago

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Barbara Ott

it works. Had a false alarm and the response was quick.

3 years ago

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ola pollard

Prompt and courteous response to alarms.

3 years ago

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Julie

Ease of use, reliability, cost, customer service.

3 years ago

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Dwight Doerring

they haven't failed me yet, even with false alarms

3 years ago

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Tom

everything works as promised, no surprises. Easy set up.

3 years ago

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Judy

The devices are reliable and easy to wear and use.

3 years ago

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Laverna

Quality and Patience while learning the system

3 years ago

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Pam

Easy to set up, easy for my elderly loved one to use

3 years ago

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Lynn Reutner

only one trial run so far but they were johnny on the spot.

3 years ago

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Wayne Chrisco

Equipment is great, great price and very prompt

3 years ago

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Sarah Galliart

Very simple. Quick response. Extremely nice !

3 years ago

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Vicki Brickett

They are very knowledgable, courteous and

3 years ago

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Patricia DeVito

Best customer service very professional and willingness

3 years ago

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Scott Boylstein

Efficient system at very reasonable cost

3 years ago

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Doug McMillen

easy to install and very helpful representatives

3 years ago

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Robert T. MacIntosh

Patience with user during "false alarms" and reaction time.

3 years ago

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Brenda

Wonderful customer service. Great value for the money

3 years ago

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Julie Eagling

Great customer service. Prompt shipping of equipment.

3 years ago

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mary jane chapman

fast and courity and helpful good deal for your money

3 years ago

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Ronald

Their system is very simplistic.

3 years ago Edited January 10, 2024

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Roy

I don't like the carrying case for the device because it's difficult to use.

3 years ago

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Betty M

Fast response time; friendliness and helpfulness on phone.

3 years ago

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Curtis Putnam

They are responsive and helpful when needed

3 years ago

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Audrey Turner

The representatives are kind, helpful & supporters

3 years ago

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Tamara Rice

Very helpful and completely knowledgeable and friendly!

3 years ago

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Joseph Taienao

Quick response when I fell operator's very professional

3 years ago

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Arlene Renon

Easy to get things started. Good customer service.

3 years ago

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Best service, professional service and cost.

Best service for the money, courteous employees.

3 years ago

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Joyce Clark

The gentlemen was very friendly and very informative.

3 years ago

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Kelly

Haven't used or needed it yet. Aunt not wearing necklace, hanging on arm of chair.

3 years ago

Reply from MobileHelp

Hi Kelly, Thank you so much for leaving such a review. Our Technical Support team would be happy to help you run a test and answer any questions your aunt may have about the system to get her more comfortable with using it in case it is ever needed. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Nov. 19th, 2020