Name: MobileHelp
Rating: 4.6

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Verified Customer

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Sindy Cassavaugh Carson City, NV

Because they are so quick on the response I'm very happy

4 years ago

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Verified Customer

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Ann Fudale Berea, OH

The service is extremely quick to respond!

4 years ago

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Russell Stanton Apex, NC

Prompt response when I accidently activated it.

4 years ago

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Lowell Cresco, IA

Works fine. Quick response when I accidently push button.

4 years ago

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Mary Peaks Roanoke, IN

Easy and very useful helps with peace of mind

4 years ago

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Larry Landress Hollywood, FL

Customer Service, Ease of Setup, Devices

4 years ago

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Verified Customer

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Peggy Chisam Pinson, AL

The device was sent promptly, very informative too.

4 years ago

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Victoria Dixon Arlington, VA

5 customer service, price & response if help it needed

4 years ago

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Peggy J. Dean Boerne, TX

Prompt service, 3 equipment, customer service is 3.

4 years ago

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Ruby Conroe, TX

They answered fast when I hit the button

4 years ago

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Carol Lowery Redding, CA

Their help are wonderful. So patient and friendly.

4 years ago

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A Ventetuolo Cranston, RI

Easy to set up/operate; quick response time; 2 price

4 years ago

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J Holiday Columbus, OH

Easy set up with everything needed. 2ly priced.

4 years ago

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Karen Feeley Las Vegas, NV

I have to charge it every night and I have to charge it by my window

4 years ago

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Sandi Orland, CA

Helpful support personnel and ease of using devices!

4 years ago

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Deb Alesantrino Landenberg, PA

Easy to set up and use. Follow up by company has been 4

4 years ago

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Joanne East Meadow, NY

Great service, easy to use and easy to setup.

4 years ago

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Blaine Hummel Port Richey, FL

Exactly as advertised. Peace of mind. Dependable product.

4 years ago

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Renee B. Oak Ridge, TN

quick response and the equipment works very effectively

4 years ago

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Gerald Lipsit Surprise, AZ

Simple to use even if i have tested the equipment

4 years ago

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Ann Cassopolis, MI

Wearing it is light and easy. There is nothing I dislike. It’s working fine.

4 years ago

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Anonymous Chicago, IL

We had five firemen here almost immediately. The response was very good.

4 years ago

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Wallace Albuquerque, NM

Everything works great with my device. It's very handy to have around.

4 years ago

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John Maumee, OH

I've had three false alarm and they did great.

4 years ago

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Hattie Albany, NY

Their medical alert device is pretty accurate and reliable.

4 years ago

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JC Akron, OH

Good system, works well, quick response time.

4 years ago

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Sharon Coldwater, OH

very easy to work with. quick shipment of product.

4 years ago

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Donna Ayres Truth Or Consequences, NM

Good helpful services during friendly associates

4 years ago

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Floyd Los Angeles, CA

It works but I had a couple of false alarms with the fall detection unit.

4 years ago

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Lisa La Canada Flintridge, CA

Wonderful service. Reliable... good service

4 years ago

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Edith Daniels Rancho Mirage, CA

The unit is not stable. Once while putting it on over my head, the alarm went off. I fell once and no alarm.

4 years ago

Reply from MobileHelp

Hi Edith, We received your review and would like to contact you to resolve any issues. We apologize for any inconvenience that you have experienced. Our Technical Support team would be happy to review the equipment with you and send a replacement if needed. What is the best number for us to reach you? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Jan. 24th, 2021

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Verified Customer

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Harvey Ray Grimes Oxnard, CA

NO complaints so far; responsive team and helped when I needed it.

4 years ago

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Verified Customer

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Joanne Whitney San Francisco, CA

Fast courteous response, easy to set up and use

4 years ago

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Geeta Dardick Lincoln, CA

They seem very good. They are trustworthy and a good value for the money.

4 years ago

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Lauri Leight Baltimore, MD

Great customer service , fast shipping and returning

4 years ago

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Anna Charlotte, NC

Service and equipment works. Quick response when testing.

4 years ago

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Michele Williams is using it . i am Cathy Sutley account under my name West Long Branch, NJ

very quick response. and understanding when a mistake

4 years ago

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Lynn N. Cleveland, OH

Easy to use n my mom is pleased w responders

4 years ago

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JUDY MORRIS Madison Heights, MI

PASSED TESTING TWICE MEANING HAD 2 MONTHS

4 years ago

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John Spriinger Canal Winchester, OH

Knowable friendly patient representstives

4 years ago

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Johnna Suter Sparks Glencoe, MD

They are always kind, patient, and helpful.

4 years ago

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Maureen Rosser Kingman, AZ

Efficient process and monitoring of equipment

4 years ago

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Eugenia Stonerock Holland, OH

Very prompt service and courteous dispatchers

4 years ago

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Ann Isley Greensboro, NC

Quick response - easy to understand - always kind

4 years ago

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Guy Kenitzer Merced, CA

Fast response. They made constant calls to reach me

4 years ago

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James Bibbs Batesville, MS

Excellent Customer Service!! Excellent Equipment!!

4 years ago

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William Coss Manvel, TX

Easy to deal with and able to answer all my questions.

4 years ago

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Margaret Reno, NV

Mobile Help is prompt, professional, understanding, kind.

4 years ago

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George Bailey Storrs, CT

I don't likeit saying "system ready" It's embarrassing in a store

4 years ago

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Cathy Penn Valley, CA

I have had good results. They are on top of even the mistaken alerts I activated. I know that they are there for me.

4 years ago

Reply from MobileHelp

Hi Cathy, Thank you for you kind remarks. We are happy that we have been able to be there for you. At MobileHelp we pride ourselves in providing a great experience to our customers. We want to ensure that you have not experienced anything less. Is there anything we can do to earn a higher rating with you?

Jan. 22nd, 2021