Name: MobileHelp
Rating: 4.6

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Verified Customer

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Kathy

Good value for the money. Good customer service

3 years ago

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john bila

Simple to use, durable, and gets an immediate response

4 years ago

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Vicki Williams

Quick response time and fall button and mobile unit

4 years ago

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Charles Taylor

Very patient people on the phone and very prompt to reply

4 years ago

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Anonymous

MobileHelp’s device is convenient and it was easy to use.

4 years ago

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Carol

Sometimes it goes off at night but it works well. I would recommend it.

4 years ago

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Kay

I’m thinking about sending it back. The signal is weak where I live. The device is great it just doesn’t work.

4 years ago

Reply from MobileHelp

Hi Kay, We received your review and we apologize for any inconvenience you are experiencing due to the signal in your area. We would like to speak with you to resolve any issues and make sure you have the best system for your needs. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Nov. 19th, 2020

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Verified Customer

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Jacquese

I like it. They are very good and professional people.

4 years ago

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Channa

Testing it was easy. They are very attentive and helpful.

4 years ago

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Colette

Mobile help’s device is convenient to carry around.

4 years ago

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Donal Browning

Product met my needs and the price was competitive.

4 years ago

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Jan

Accidentally hit button, very quick response

4 years ago

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Ronald

They are right there when we needed them. Very prompt.

4 years ago

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Lucy

responsive immediately, even though it was false alarms.

4 years ago

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Martha L. Cook

When I needed help, they were there for me.

4 years ago

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Karen Franzen

Ease of setup, peace of mind, great customer service

4 years ago

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sarah benton

Easy to work with, everyone was genuinely nice.

4 years ago

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Craig

Reliability, ease of use and cost. Shipment was fast.

4 years ago

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DB

They are responsive and friendly when contacted.

4 years ago

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Kathleen Clunan

Easy to use and the setup went very smoothly

4 years ago

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Larry Griffie

Excellent service, Chris was very helpful, and professional

4 years ago

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Margaret O'Connell

Excellent phone help. We did have to replace a defective mobile unit.

4 years ago

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Peggy Rawls

Quick to answer and always done in a respectful manner.

4 years ago

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Robert Wagner

Very responsive and excellent equipment.

4 years ago

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Robin

good customer service/ devices work as needed

4 years ago

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susan Reed-Moore

someone always calls to make sure we are okay.

4 years ago

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Kalla

It is a little bit expensive but mobile help is fine.

4 years ago

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Velma

I like everything about having the medical alert device.

4 years ago

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Rashida

Everything seems to be okay right now. When I tested, it was okay.

4 years ago

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Paul Allen

Great equipment and fast response (to my accidental alarms)

4 years ago

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Terry

Polite, friendly and quick response time.

4 years ago

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Karen Molden

Very pleased with product and customer service.

4 years ago

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Linda Casey

Fast response time. Easy to wear wrist gear. Fine customer service.

4 years ago

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Robin ray

Excellent. Guy was curtious, knowledgeable, and quick

4 years ago

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Debbie

Good customer service and portable system.

4 years ago

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Dane J.

Ease of start up, the user friendly nature of the devices

4 years ago

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Christy McMillan

Quick response. Quality of sound and volume

4 years ago

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Jolene mintey

Fast and quick service and very friendly people

4 years ago

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Doug Houghton

Very easy to set up. Very easy to to test the unit

4 years ago

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James Perrin

Quick and efficient.Always calls if I make a mistake,

4 years ago

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Colleen Bender

All pleasant communications with MobileHelp.

4 years ago

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Dwana M. Jackson

Someone appears to be readily available at all times.

4 years ago

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Annette Laskaris

Everyone I've spoken to was very polite and helpful.

4 years ago

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Alice

Good response and notification. Friendly customer service

4 years ago

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Jan D. Sunnyvale, TX

So far they have been great, very professional

4 years ago

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Mary Mazur Tilton, NH

they have been very helpful, prompt and curteous

4 years ago

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Patricia DODD Denton, MD

I did fall and right away I got the call

4 years ago

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Peggy Wright Summertown, TN

They are fast to get there and they are efficient

4 years ago

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Mae Southfield, MI

When I called them they were on time with in minutes

4 years ago

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George

Instant response . Friendly and helpful.

4 years ago Edited January 10, 2024