Name: MobileHelp
Rating: 4.6

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Verified Customer

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Marguerite Claytor (I am her son, T.L., responding for her). Glen Allen, VA

Very dependable, even when accidentally alerted.

4 years ago

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Verified Customer

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Art & Celeste Hyzer Marietta, GA

right equipment for 2 people, reasonable price and good response to an alert.

4 years ago

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Verified Customer

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Dee Beaumont, CA

Good response, friendly, trustworthy and good product

4 years ago

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Verified Customer

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Dave Boulder, CO

Both times I've needed help, help quickly arrived.

4 years ago

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Toni Lexington, TX

Efficient, knows how to communicate with seniors.

4 years ago

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Dennis Cooper Harrison Township, MI

Have only had one false alert and it worked fine.

4 years ago

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Vickie Fergason daughter of Juaneva Megli Thomas, OK

So far everything they said has been true and they are very helpful

4 years ago

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Verified Customer

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Kathleen Alamogordo, NM

Very reliable. I feel safe having Mobile help in my home.

4 years ago

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Anna Kenney Rancho Santa Fe, CA

Fortunately I havent had to use it so It would be hard to rate it. I do feel Great knowing that I have it in case of an emergency

4 years ago

Reply from MobileHelp

Thank you for your feedback. Is there anything we can do to earn a higher rating without you first having an emergency? If so, please let us know!

Aug. 10th, 2020

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Verified Customer

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Peter johnston Paso Robles, CA

So far all is good. Helpful friendly professional

4 years ago

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Verified Customer

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Ruth Portland, OR

Can’t take neck pendant into shower and hate the bright 2 lights (have to cover at night)

4 years ago

Reply from MobileHelp

Hi Ruth. Your help buttons, neck pendant or wrist button can be taken into the shower, they are water proof. You would not want to take the mobile device into the shower, but the help buttons can definitely be worn while in the shower. We would be happy to go over your system and equipment with you. Please give us a call at 877-827-6207, Option 1.

Aug. 10th, 2020

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Verified Customer

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Dennis Silverton, OR

Good phone people, answer questions easily, quick response

4 years ago

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Janet Squilanti Paramus, NJ

equipment works well and excellent service

4 years ago

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Natalie Garfield Manhasset, NY

All equipment is user friendly and efficient

4 years ago

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Dorine Bennett Brooklyn, NY

It’s easy to use and gives me a feeling of security.

4 years ago

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David Lewiston, NY

Great response when needed contacted us very quickly

4 years ago

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Nancy Doutt Big Flats, NY

Complete safety features...personal, bedside and bathtub safety.

4 years ago

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Karen New Castle, PA

Fast friendly attention when interacting.

4 years ago

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Marita Frank Wilmington, DE

Have been very responsive to all requests and/or problems.

4 years ago

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George Gann Miami, FL

Response was quick, clear, yet efficient

4 years ago

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Ruth hirtz Fort Lauderdale, FL

Waterproof for use In pool. Easy to fit in bag or pocket.

4 years ago

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Mrs. Lynn Fleming Louisville, KY

Was very professional the first time we had to use it

4 years ago

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John Fontana Fraser, MI

They are very quick to answer when you call for help

4 years ago

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Anonymous Lake Zurich, IL

I tested it and it was fine. They set me up and I’m good.

4 years ago

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Judy Jeffersonville, VT

Support is very helpful and setting it up was easy.

4 years ago

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Kim Lancaster, SC

The security it provides is excellent. I can say they are prompt.

4 years ago

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Binh Gilbert, AZ

MobileHelp is fast and helps its customers. It works really well.

4 years ago

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Mike Rockton, IL

The only thing I see is that it takes some too long to answer your call. I am looking around for another company.

4 years ago

Reply from MobileHelp

Hi Mike,

We would be happy to review any alarms you are concerned about. Please contact our Technical Support Team at 877-827-6207, Option 1.

Jun. 20th, 2020

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Verified Customer

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Eugene Hamilton, TX

It seems to be working very good. I get good benefits.

4 years ago

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Judie East Hampton, CT

I like the fast service from the medical alert device.

4 years ago

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Kelly Quincy, MA

They are very responsive. We have just installed it.

4 years ago

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Rachel Cranston, RI

It helps me and they are a good company.

4 years ago

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Michael Carlsbad, NM

They answer my questions and tell me what I wan to know.

4 years ago

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Patty Weidman, MI

Very helpful, very knowledgeable, very friendly. It's rather large and only detects some falls.

4 years ago

Reply from MobileHelp

Hi Patty,

Thank you for your kind words. We would be happy to test your fall button to make sure that it is working properly, please give us a call at 877-827-6207 at your earliest convenience.

Jul. 21st, 2020

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Verified Customer

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Anonymous Delray Beach, FL

I tested it when it was installed. It is so sensitive.

4 years ago

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Edward Saint Albans, WV

It's been a God send. It's a little bit too clumsy for me.

4 years ago

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Phyllis Bethpage, NY

They answer right away. The wrist device is not comfortable, it's heavy.

4 years ago

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Anonymous Redlands, CA

My cat has set off the alarm a few times. I'd recommend the company.

4 years ago

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Andree Norfolk, VA

I like the portability of it. I haven't tested it yet.

4 years ago

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Glenn Oceanside, CA

Everything was very prompt and easy and hassle was good.

4 years ago

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Marsha Lithonia, GA

I can use it wherever in case I need help. I never had to use it yet.

4 years ago

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Kevin Jamaica, NY

Just great customer service, great knowledge, just great people.

4 years ago

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William Martin Farmerville, LA

Excellent service at beginning and end of need.

4 years ago

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Mark Wennerlind Seattle, WA

Quick response and quick refund made easy

4 years ago

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Kathie Ferguson Fort Morgan, CO

They have been very responsive and transparent

4 years ago

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Anthony Bradley Chicago, IL

Easiness with setup - will be beneficial for ease of mind

4 years ago

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Doug Munro

Everyone has been very Helpful. Very happy so far.

4 years ago

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Susan Ellis

Easy to set up, reasonable fee, good customer service

4 years ago

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Doris Wyatt

Customer service, and quality of product.

4 years ago

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Kristi Miller (daughter of customer)

Customer service has been very helpful and courteous

4 years ago