Name: MobileHelp
Rating: 4.6

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Verified Customer

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Patricia Harley Moodus, CT

The two false alarms were handled quickly!

4 years ago

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Elli Mahopac, NY

Other then the test button it's easy to use.

4 years ago

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Norma strickland North, SC

Very good response time even when alerts were a mistake.

4 years ago

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Ann Jordan

I'm new to the system Everyone was helpful.

4 years ago

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Peggy Smith

Had to use them once and they were fast and efficient.

4 years ago

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W. Susan

They are quick to call if they suspect a fall.

4 years ago

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Kirk Johnson

So far so good. I like y'all. Why is there a minimum of 40 characters?

4 years ago

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JIM

Good service. Nice yet professional employees.

4 years ago

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Sharon

easy to work with, friendly & informative people

4 years ago

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Ernie

Dad called ,they got a hold of me right away ,system works

4 years ago

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Robin

Excellent customer service.they really care

4 years ago

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Diana Lee

Quick response! Good directions to my house to EMS people.

4 years ago

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Sharon

Customer service was knowledgeable, and the kit arrived quickly in mail.

4 years ago

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Frances Denyse Kline

Because they were professional, kind and efficient !

4 years ago

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Rikki West/Sharon Gilkeson

So easy from order to set up to any questions

4 years ago

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Ann Landwehr

The equipment came quickly and was easy to set up.

4 years ago

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P Lundberg

Easy set up and several different devices to use.

4 years ago

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Cheryl

Answer quickly professionally courteous service

4 years ago

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Irene Schoening

Very great response and great to work with.

4 years ago

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LaVerne Brondel

Equipment easy to install and use Company very responsive

4 years ago

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Mary Thompson

They are very courteous and helpful. Would recommend

4 years ago

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MJM

It let's me know where my brother goes in case he gets lost.

4 years ago

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Barbara

Great customer service and patient representative.

4 years ago

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Carol McVicker

Easy to install. Customer service very helpful.

4 years ago

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M Wade

The representatives are very knowledgeable and helpful.Answered my question.

4 years ago

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Ruth Silva

Excellent customer service and ease of set up

4 years ago

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Hope S presson

Knowledgeable patient and pleasant and understanding

4 years ago

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Brenda weiss

can't reach to tell braclet left dark bruise and lump on both wrists, now carry in pocket

4 years ago

Reply from MobileHelp

Hi Brenda, We received your review and we apologize for any inconvenience you have experienced. The wristband for the help button can be switched with any standard watch band. Our Technical Support team would be happy to explain how to change the wristband and answer any other questions you may have about the equipment. What is the best number for us to reach you? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Dec. 13th, 2020

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Verified Customer

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Deborah Strickrodt, it's for my Mom.

They call right away. Customer service very helpful.

4 years ago

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Norma Wendell

They provide well-organized service at a great rate.,

4 years ago

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Helaine Barclay

Timely help and pleasant and efficient service

4 years ago

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Maryln Ranger

The equipment and personnel respond very quickly

4 years ago

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Dick McEvilly

Good tech; reasonable price; good service

4 years ago

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Jeff

On the ball service. Pricing. Ease of use

4 years ago

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Mary

It makes me feel better when I know I can just push a button if I need help

4 years ago

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mary Anne Orr

reliable and quick to respond even during a false alarm

4 years ago

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FREDERIC ROESEL

Customer service and tech support exelLENT

4 years ago

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Barbara Washam

Very helpful and patient as I learn how the use this unit

4 years ago

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Irene Bere

Very helpful staff and easy setup, fast shipping

5 years ago

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Hester Steels

You call and your questions are answered

5 years ago

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Elizabeth Williams

right on point each time when answer call on service

5 years ago

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Mary Bowker

Have not HD to use, but help in setting up was good.

5 years ago

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bird norvell

the help available - rate - extra equipment and more

5 years ago

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MARLENE CLOUGHESSY

THE PRODUCTS ARE HIGH QUALITY AND THE COMPANY HAS BEEN VERY HELPFUL

5 years ago

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Lois Blake

Very responsive, always easy to reach customer service.

5 years ago

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Sarah Tolley

They call and check even when l do not send alert.

5 years ago

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m. nass

Works well and is always ready. Gives me sense of reassurance when I wear it

5 years ago

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TP

Excellent medical alert service was provided for me.

5 years ago

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Barbara Ott

it works. Had a false alarm and the response was quick.

5 years ago

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ola pollard

Prompt and courteous response to alarms.

5 years ago