Best Company badge 10,000 Reviews MobileHelp Logo

MobileHelp

star star star star star_half

7.5

Overall Score

sell See Special Offer chevron_right

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Daniel Goodwin Lincoln, ME

Everything works according to plan. Easy to understand.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lidia Reading, MA

No problems, test Weekly, every thing is ok

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Julie Palm Desert, CA

She was patient and friendly and very informative.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Rick Milwaukee, WI

So Far So Good Customer Service has been very good.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mary Sandy, UT

All instructions were/and are very helpful.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Margaret Sabisch Saint Clair Shores, MI

Have no basis have not had to use it. Nothing to judge on.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Laana Peters Melbourne, FL

My watch is a little to big and I keep bumping it need smaller one

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Constance Hughes Meeker, CO

Helpful. Answers questions in a mannner that I can understand.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Doneeta Grove City, OH

They were very helpful explaining how everything works.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Jody Running Fairfax, VA

They do not judge when my mother accidently sets off her alarm (many times).

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Renee Urbana, OH

Great job Will call again, easy to use. Will use again

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Shirley Walker Waverly, IA

They always answer and reply to my frequent checks

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

SR Aurora, CO

customer service and trustworthiness of product

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Janice Panama City, FL

Ease of use helpful associates good product

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Phyllis Valparaiso, FL

Quick calls - great items to learn and use

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Richmond, MI

Quality of equipment. Very good customer support.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Barbara Greenberg Fort Lauderdale, FL

Feel comfortable being alone occasionally I

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Brenda Marlin, TX

Customer Review Video

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tom Murphy Milford, CT

I found it to be the best combination of product and price.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Landra Dunn Estero, FL

Well thought out, quality product. Easy to use.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Elizabeth MacGeorge Chandler, TX

just called to test and they called my cell phone---no, no, no I have no data on my cell phone---should answer on the device I carry with me.

3 years ago

MobileHelp Logo

Reply from MobileHelp

Hi Elizabeth, We received your review and we apologize for any inconvenience you have experienced. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. Our Technical Support team would be happy to review the equipment and emergency profile with you to ensure everything is set up properly. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1 for Technical Support. We look forward to speaking with you soon and getting this issue resolved.

May. 21st, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

BR Renzetti Tucson, AZ

Good customer service, products seem to be made very well

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Stephanie Kelly Denver, CO

fast response, great customer srvc great equipment

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kay Williamson Baltimore, OH

They have been very responsive to my father's needs.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Francine Pappalardo Derry, NH

So far has been easy to use and very responsive

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ronda Baldwin Gainesville, TX

Very easy to use, responsive customer service

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Lois Floberg Thomasville, NC

My mother feels very protected since we have set her up with MobileHelp.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Geneva Williams Decatur, GA

I always get good service whenever I call for help.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Peter Sturgis Winthrop, MA

Professional, prompt and reliable service

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Charlene Chicago, IL

I've only had it a short while but it seems fine. Excellent customer service.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Mar Marcia East Syracuse, NY

The fall button is too sensitive. Bending over can set it off.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kenny Virginia Beach, VA

They have been there every time my mom need help

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Ken Beeler Wadsworth, OH

They were so easy to work with. They bring a sense of reassurance.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dennis Wendt Lexington, KY

Device works well and customer service very good

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nancy Busby Bouchard West Palm Beach, FL

Reliable, helpful, easy to understand, cost is good.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michelle Adcock Reisterstown, MD

Great product and a great price for the product.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Janet Yeomans Franklin, NC

response very fast. less than 15 min i had help.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Irene Beddingfield Virginia Beach, VA

Very easy to work with. Reasonably priced.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jodie Epstein Wayne, NJ

Easy to use. Great customer service. Quality device.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mike Mucikowsky Buffalo, NY

Added protection for loved one. Peace of mind.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Bruce Gilbert New Rochelle, NY

Battery charge takes way too long and charge holds for much less time than I was told.

3 years ago

MobileHelp Logo

Reply from MobileHelp

Hi Bruce, We received your review and we apologize for any inconvenience. We would like to contact you for further assistance with your account and the equipment. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1 for Technical Support. We look forward to speaking with you soon and getting this issue resolved.

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Alyssa Martini Fischer Henderson, NV

Helpful, knowledegable and wonderful in every way

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Janet Sharp Milford, OH

The feeling of being safe and secure at home or travel.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Susan A Roberts Six Lakes, MI

There are always there for help it is a very important service

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kenny Dragoo Frankfort, IN

It has performed as expected and promised

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ronald Campbell Lexington, NC

It did the job and great customer service. Thanks

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Milagros and Alex Eatontown, NJ

Quick response. Customer Service is great.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Daniel Peterson Roseboro, NC

Makes me feel safe to know someone is monitoring my health

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Barbara Bordelon Oxford, MS

I feel safer and my family is relieved that I can call for help if needed

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mridula Subramanya Sugar Land, TX

They always return my alerts with a phone call. Very prompt

3 years ago