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MobileHelp

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7.6

Overall Score

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Robert Davison, MI

The customer service representatives really help you.

5 years ago

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Robert Phoenix, AZ

I've had excellent contact with customer service.

5 years ago

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Narciso

They've been wonderful and I enjoy their service.

5 years ago

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Anonymous Claremont, CA

I've pushed the button by accident and it would respond right away.

5 years ago

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Rogerwcorbin

Easy to use and fast quick response time

5 years ago

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Anonymous

Answers questions patiently Response quick

5 years ago

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Candice Morgan

They are very helpful and quick to respond!

5 years ago

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Michael

Peace of mind. Confidence to leave my home whenever needed.

5 years ago

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Clarence Williams

Polite, Professional, Knowledgeable and a few extra words

5 years ago

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star star star star star

Ruth Dowd Canton, OK

They respond quickly, and are excellent to work with.

5 years ago

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Oma Voorheesville, NY

Very friendly and helpful staff. Equipment is excellant.

5 years ago

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star star star star star

G & F

Great customer service. Very pleased with product.

5 years ago

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M Waterloo, IA

Awesome customer service and ease of product

5 years ago

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all where very helpful Cary, IL

Very helpful and great customer service.

5 years ago

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Anne Park Ridge, IL

Alarm sounds when there is little or no motion especially in the middle of the night.

5 years ago

MobileHelp Logo

Reply from MobileHelp

Anne, Please contact Technical Support at 877-827-6207, Option 1, if your alarm is going off without warning in the middle of the night. We look forward to speaking to you. Sincerely, MobileHelp

Dec. 12th, 2018

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Buying for Grandma Pensacola, FL

No pressure sales, honest, courteous, cheap.

5 years ago

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Edward Moore Lansing, MI

payment is great low compared to others I checked into

5 years ago

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Judy Galesburg, IL

The customer support staff at MobileHelp is very prompt.

5 years ago

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Judith

Nice staff,affordable, and attractive devices

5 years ago

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Meriann Flint, MI

Convenient, easy to use, gives me confidence

5 years ago

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Sue Danzl Springfield, MO

Very good response time and customer service.

5 years ago

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Adele M Mt. Pleasant, SC

Easy to use and gives a feeling of security

5 years ago

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Sue Springfield, IL

Good product and superb customer service

5 years ago

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none Dallas, TX

device doesn't need battery renewal and can go in water

5 years ago

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Don Urie Spring Grove, PA

Evertmything was as promised. Great customer service

5 years ago

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Jeanne Baldwin, MI

Everything was very clearly explained to me.

5 years ago

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Linda Panama City, FL

The customer service is always there when I need them.

5 years ago

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Loyce

When I've had a question, they've answered it.

5 years ago

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Joan Purcellville, VA

The device doesn't work well at all. It goes off when it shouldn't, they don't follow through, and when I did need help, the response was slow.

5 years ago

MobileHelp Logo

Reply from MobileHelp

Joan,

We are sorry to hear about your experience and are glad to see that you have spoken with Technical Support to resolve your issues. If you need any further assistance, please contact Technical Support at 877-827-6207, Option 1 .

Best Regards,

MobileHelp

Nov. 20th, 2018

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Betty League City, TX

Customer service has been good to me. I wear the bracelet because I fall a lot.

5 years ago

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Daisy Raleigh, NC

Whenever we make a call, someone answers right away.

5 years ago

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Gloria Holland, MI

I wear the wristband all the time and it's there for me when I need it.

5 years ago

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Morene Olive Branch, MS

The customer service has answered the questions I've had.

5 years ago

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Marcia Lakeville, MN

They were very helpful when my grandson was setting it up.

5 years ago

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Dawn Henderson, NV

Customer service answers all my questions.

5 years ago

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Alieta Iowa Park, TX

The customer service responds really quick.

5 years ago

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Joyce Indianapolis, IN

They always answer all my questions. It's easy to wear.

5 years ago

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Olivia Brundidge, AL

The little bit I had to use it, customer service has been great.

5 years ago

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Edris West Palm Beach, FL

The device is very convenient and easy to use.

5 years ago

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Norma

Prompt professional knowledgeable service

5 years ago

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Barbara H. Palm Beach Gardens, FL

It works as advertised. I have found it very convenient.

5 years ago

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Mom Clearwater, FL

Helpful fast response checked out system before it got started worked great

5 years ago

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Mrs Frosty Saint Clair Shores, MI

Reliably - sleek looking - dependability - worth the price

5 years ago

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Ruth Marion, IN

I would say that ease of operation and customer service.

5 years ago

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Anonymous Newark, DE

You have the very best customer service staff ever!!!!

5 years ago

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Joyce Paonia, CO

Service is good but, not perfect. Sometimes slow to answer the phone.

5 years ago

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C. Potts San Anselmo, CA

Great service always there when you need them!

5 years ago

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Anonymous Minot, ND

customer service is friendly and helpful

5 years ago

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Hilda Fort Lauderdale, FL

There repose at time of need if remarkable

5 years ago

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Mike

Excellent customer support and very good products.

5 years ago