Name: MobileHelp
Rating: 4.6

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Verified Customer

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Sue Springfield, IL

Good product and superb customer service

7 years ago

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Verified Customer

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none Dallas, TX

device doesn't need battery renewal and can go in water

7 years ago

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Verified Customer

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Don Urie Spring Grove, PA

Evertmything was as promised. Great customer service

7 years ago

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Jeanne Baldwin, MI

Everything was very clearly explained to me.

7 years ago

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Linda Panama City, FL

The customer service is always there when I need them.

7 years ago

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Loyce

When I've had a question, they've answered it.

7 years ago

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Joan Purcellville, VA

The device doesn't work well at all. It goes off when it shouldn't, they don't follow through, and when I did need help, the response was slow.

7 years ago

Reply from MobileHelp

Joan,

We are sorry to hear about your experience and are glad to see that you have spoken with Technical Support to resolve your issues. If you need any further assistance, please contact Technical Support at 877-827-6207, Option 1 .

Best Regards,

MobileHelp

Nov. 20th, 2018

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Verified Customer

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Betty League City, TX

Customer service has been good to me. I wear the bracelet because I fall a lot.

7 years ago

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Verified Customer

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Daisy Raleigh, NC

Whenever we make a call, someone answers right away.

7 years ago

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Gloria Holland, MI

I wear the wristband all the time and it's there for me when I need it.

7 years ago

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Verified Customer

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Morene Olive Branch, MS

The customer service has answered the questions I've had.

7 years ago

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Verified Customer

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Marcia Lakeville, MN

They were very helpful when my grandson was setting it up.

7 years ago

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Dawn Henderson, NV

Customer service answers all my questions.

7 years ago

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Alieta Iowa Park, TX

The customer service responds really quick.

7 years ago

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Joyce Indianapolis, IN

They always answer all my questions. It's easy to wear.

7 years ago

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Olivia Brundidge, AL

The little bit I had to use it, customer service has been great.

7 years ago

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Edris West Palm Beach, FL

The device is very convenient and easy to use.

7 years ago

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Norma

Prompt professional knowledgeable service

7 years ago

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Barbara H. Palm Beach Gardens, FL

It works as advertised. I have found it very convenient.

7 years ago

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Mom Clearwater, FL

Helpful fast response checked out system before it got started worked great

7 years ago

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Mrs Frosty Saint Clair Shores, MI

Reliably - sleek looking - dependability - worth the price

7 years ago

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Ruth Marion, IN

I would say that ease of operation and customer service.

7 years ago

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Verified Customer

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Anonymous Newark, DE

You have the very best customer service staff ever!!!!

7 years ago

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Verified Customer

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Joyce Paonia, CO

Service is good but, not perfect. Sometimes slow to answer the phone.

7 years ago

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Verified Customer

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C. Potts San Anselmo, CA

Great service always there when you need them!

7 years ago

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Anonymous Minot, ND

customer service is friendly and helpful

7 years ago

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Hilda Fort Lauderdale, FL

There repose at time of need if remarkable

7 years ago

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Mike

Excellent customer support and very good products.

7 years ago

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Art from Florida Port Charlotte, FL

Ease of use and security anywhere in the United States.

7 years ago

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Verified Customer

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Doc Rich Fresno, CA

best price, best billing procedures, best safewty items

7 years ago

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Stella Hardy, VA

Quick to respond. Encouraging communication

7 years ago

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Anonymous San Antonio, TX

because they listen and answer questions.

7 years ago

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Diana Minersville, PA

They have been there and help me with my news

7 years ago

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Florene Richardson, TX

great customer service and a very simple to use devicek

7 years ago

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Verified Customer

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Eva New Castle, PA

I have found all dealing to be prompt and professional.

7 years ago

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Verified Customer

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Sandra Anderson Chicago, IL

Sometimes a little too sensitive. Boy ok

7 years ago

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Anonymous Fayetteville, NC

The customer service answers everything I ask them.

7 years ago

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Verified Customer

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Catherine Urbandale, IA

The customer service was very helpful, very accessible.

7 years ago

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Verified Customer

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Carol Denver, NC

They've always been pleasant whenever I asked a question.

7 years ago

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Verified Customer

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Teresa Williams, CA

The device seems to work very well when I tested it.

7 years ago

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Elizabeth Homestead, FL

When I used it, I had a quick response, and they sent a policeman out to help me back on my feet.

7 years ago

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Anonymous Great Neck, NY

If I ever have any questions, they answer all of them.

7 years ago

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Bernadette Delhi, CA

The service is good, it's easy to use, and it's cheap.

7 years ago

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Jay Port Townsend, WA

The questions I had were answered promptly from the customer service.

7 years ago

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Lily Fort Myers, FL

The salesman was very nice and explained everything to me.

7 years ago

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David Arlington, TX

Everybody that I have contacted from MobileHelp has been helpful to me.

7 years ago

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Anonymous Spring Lake, MI

They call me every time I've made a mistake or fallen down.

7 years ago

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James

I tested it and they answer right away to know what my problem is.

7 years ago

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Verified Customer

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Lois Manlius, NY

It goes off when I do nothing and they don't do anything about it.

7 years ago

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Verified Customer

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Kathryn Pevely, MO

The problem is you have to be in a room where the base station is and I never fall in that room.

7 years ago

Reply from MobileHelp

Kathryn,

Thank you for your feedback. You do not need to be in the same room as your base station to get help, when you press your button you only need to be within 600 feet of the base station. That is about the length of 2 football fields. We would be happy to go over the equipment & how it works with you. Please contact our Technical Support Department at 877-827-6207, Option 1. We look forward to speaking to you.

Sincerely,

MobileHelp

Nov. 1st, 2018