Name: MobileHelp
Rating: 4.6

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Verified Customer

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Allan

Everybody has answered my questions and gotten back to me rapidly.

6 years ago

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Verified Customer

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Mary S W Rosenberg, TX

Fast and calm when that button is pushed!

6 years ago

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Janette Faris Lubbock, TX

Very helpful and responsive to the needs of my mother.

6 years ago

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Byron Williams

CS is without eqal. false alarms are handled with courtesy

6 years ago

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Anonymous

They are very attentive and I have no complaints with them.

6 years ago

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Connie Williamson Colorado Springs, CO

The price is good and they are responcive and helpful

6 years ago

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Evelyn Irons, MI

They are very helpful with any questions we may have

6 years ago

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Phil Port Saint Lucie, FL

The fall pendant is too sensitive It goes off when you are sitting still.

6 years ago

Reply from MobileHelp

Phil,
We would be happy to discuss ways to limit false alarms, as well as, go over any false alarms you have experienced. Please contact our technical support team at 877-827-6207, Option 1. We look forward to speaking to you!

Kind Regards,

MobileHelp

Jun. 27th, 2018

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Verified Customer

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Bob Middleton, WI

Helpful, good equipment, reasonable cost

6 years ago

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Verified Customer

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Roberta mages Bartlesville, OK

Always friendly and well informed and professional

6 years ago

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Verified Customer

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Joy Simpson Montgomery, TX

the fall buttons is a never ending problem for my mother. It goes off for no reason

6 years ago

Reply from MobileHelp

Joy,

We are sorry to hear that you are having problems with the fall detection pendant. Technical Support would be happy to go over ways to limit false alarms, as well as, investigate any particular false alarms you have experienced. They can be reached at 877-827-6207, Option 1. They are available M-F 8am-8pm EST & Sat/Sun 9am-6pm EST. We look forward to speaking to you.

Best Regards,

MobileHelp

Jun. 26th, 2018

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Verified Customer

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Donna Moon Bradenton, FL

Very help concerning proper set up of equipment

6 years ago

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Verified Customer

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Dolly Kozub Wadsworth, OH

They respond immediately and are very thorough

6 years ago

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Terri Elk River, MN

There is a quick response and they are very helpful.

6 years ago

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Betty Richardson, TX

Easy to operate and answer quickly when called

6 years ago

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Anonymous San Antonio, TX

Service is excellent everytime, thank you

6 years ago

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ELEONORE MEIER

I NEVER HAD A EMERENCY BUT THEY CHARGE ME MORE THEN THEY TOLD ME ON THE PHONE

6 years ago

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Bernard Cohen

I got a test and the response was quick, within the minute I would say.

6 years ago

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Verified Customer

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Earl Count Aurora, OH

I had one false alarm and they were very good with me.

6 years ago

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Jerry And Frankie Bridges Thomaston, GA

I got quick results on the time I used it, the price is good as well.

6 years ago

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Verified Customer

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Warren C Englund

I accidentally pressed it a couple of times and it worked.

6 years ago

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Virginia Jannink Mesa, AZ

Every time I have had to call in they've been very helpful.

6 years ago

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Verified Customer

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Jo-An S Hamilton

Very reasonable price, and it's convenient.

6 years ago

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Verified Customer

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Paul Mercer

It's very helpful and it works really well for me.

6 years ago

Reply from MobileHelp

Paul,

Thank you so much for the kind review. Is there anything we could do better to earn a higher rating? If so, please tell us! We aim for five-star service with all of our customers.

Best Regards,

MobileHelp

Jun. 22nd, 2018

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Verified Customer

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Pamela Shea Great Falls, MT

I feel comfortable in it. It's accurate and nice to have.

6 years ago

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Verified Customer

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Robert Simes Charlotte, NC

This is comfortable to wear and easy to use. I just carry it around with me.

6 years ago

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Anonymously Boulder, CO

I decided to go with MobileHelp because they have a system that can track you.

6 years ago

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Verified Customer

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Regina Knebel Watertown, SD

Mobilehelp's pendant is very sensitive and has been accidentally set off a number of times.

6 years ago

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Verified Customer

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Sharlene Nolan Salt Lake City, UT

Their Customer support treats me like they're my friends.

6 years ago

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Homer & Eleanor Ohlwine Fort Wayne, IN

MobileHelp has the most service for the best price.

6 years ago

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Susan Great Neck, NY

Prompt and friendly assistance (so far)!

6 years ago

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Ken

I am pleased with their customer service and price

6 years ago

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Tine

Great customer service, ease of use, security.

6 years ago

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Tera Jameson

Friendly, price competitive, easy to use

6 years ago

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Janice Brady

Cistomer service is great. Devices seem to work as intended as well.

6 years ago

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Verified Customer

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Jody Cunningham

They responded quickly when it went off.

6 years ago

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rs. Cortes from staten island N.Y. Staten Island, NY

Excellent customer service & product service

6 years ago

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Verified Customer

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Yvonne

great sale person knew product answered all my questions

6 years ago

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mary b

Great product, excellent customer service

6 years ago

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Lynette Owley

Feels secure and safe knowing I have this techology service.

6 years ago

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Verified Customer

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Helen Godin

Quick Delivery. Able to send back until needed again.

6 years ago

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Diane VanLandingham

I find the fall protection very senstive.

6 years ago

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Nancy

Very helpful and patient! Easy to set up and use.

6 years ago

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Lois Dix

Everyone has been very friendly and helpful.

6 years ago

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henry e. derby

havent had to use it yet lightweight & dependable also reliable

6 years ago

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Karen

When called they respond on the base within half a minute.

6 years ago

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Bette

Excellent product. Easy to use and install

6 years ago

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JG

This device is easy to use, easy to store, and very light.

6 years ago

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Verified Customer

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Clara miller

They responded when system went off on its on

6 years ago

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Verified Customer

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Thomas May, USAF Ret.

Instructions difficult to follow. Need to address all systems equally.

6 years ago