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MobileHelp

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8.0

Overall Score

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Good to know it's there. Milwaukee, WI

I'm sure it works when it's needed, but fortunately Ihaven't needed it yet so difficult to rate

7 years ago

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Salvatore Tagliarine

So far I'm happy to use it. It's impressive, and the people were helpful.

7 years ago

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John Bilas

Good customer service and very easy to set-up

7 years ago

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Steve

Easy to use, took time to explain the areas I did not know.

7 years ago

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Jeanie Loeb

They are so easy to work with. Very reassuring.

7 years ago

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Barry S

Customer service experience and product satisfaction

7 years ago

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Jen

Extremely helpful for setting up the account

7 years ago

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Julie Kringlie

I feel very secure with my button. They are always there if I need them.

7 years ago

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Mike

They have been most helpful with set up.

7 years ago

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Anonymous

Efficient. - Professional - Good product/Service

7 years ago

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Alan Coyne

Good sales, good customer service, good product

7 years ago

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Pat

The locally based service is much less expensive and they are local. Mobilehelp is also too complicated with too many buttons or pendants to wear.

7 years ago

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Cora Chatman Emporia, VA

It works, and when you need help, they're on time.

7 years ago

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M. Stanislaw Syracuse, NY

No matter where I am, I have full coverage !

7 years ago

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eldercaregiver Naperville, IL

There have been times when the call pickup time took longer than expected.

7 years ago

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M. Accornero San Jose, CA

Reliable and proactive when needed for help

7 years ago

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Carmen N Del Valle Concord, CA

Theye are on spot and always there to answer questions

7 years ago

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Jane Duke Calhoun, KY

Like the the GPS which can be taken any where.

7 years ago

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Gerry G Canyon Country, CA

Easy to use, responsive staff and good value for the price

7 years ago

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Keith Berkheimer Palm City, FL

Reliability and excellent customer service

7 years ago

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Sandra U. Hollywood, FL

Excellent response to questions and service

7 years ago

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Rick Smith Chehalis, WA

Reliable technology. Great customer service

7 years ago

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Jack Gootkin Sarasota, FL

Good product to have if emergency's happen.

7 years ago

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DB Loxahatchee Groves, FL

Company responds in a very fast manner to distress signals.

7 years ago

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Mine Jupiter, FL

Dependable. Reliable. Broken parts replaced.

7 years ago

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Kolokea Manhattan Beach, CA

Flexibilty, able to acess in other states.

7 years ago

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T. Chew Austin, TX

Professional and always available and accommodating!

7 years ago

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Jill Talladega, AL

Quick response. Friendly and caring dispatchers.

7 years ago

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Patricia Fountain Barnesville, GA

The response was so quick. Gave us a sense of security.

7 years ago

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David Marr Amherst, OH

They havealways espond quickly when needed

7 years ago

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P.M. Tipp City, OH

I mostly have it for security. They're a very convenient service, especially since I travel a lot.

7 years ago

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W. Smith Port Orange, FL

I found them through TV Ads and decided to get it. They answer the phone when I call.

7 years ago

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bj Oakland, CA

helpfull My mother wears it all the time. she is 97 years old

7 years ago

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Jeff Robbins Tucson, AZ

Like the GPS and ease of carrying it. The price

7 years ago

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Ruben Ruiz Winfield, KS

varied ways of protection: wrist band, neck lanyard, etc

7 years ago

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Henry Oviedo, FL

Price was right, easy setup and works great.

7 years ago

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Stephanie Hicksville, NY

Efficient; customer care is excellent; price is excellent.

7 years ago

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Linda Dutton El Cajon, CA

My daughter decided to get this for me, I wear it all the time.

7 years ago

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Gary L Menomonee Falls, WI

Works well, fast response. pretty simple

7 years ago

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Carole Crystal Lake, IL

Very helpful via phone set up and for questions

7 years ago

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BGB Cary, NC

They responded to my concern about the cord.

7 years ago

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judy Rock Island, TN

they are very helpful and alert to your needs.

7 years ago

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MaryLou Spaeth Waukegan, IL

It's easy to wear and gives me confidence.

7 years ago

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Nancy Sacramento, CA

If it didn't go off so frequently I'd give it 5 stars. Too many false alarms.

7 years ago

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Reply from MobileHelp

Dear Nancy,

Thank you for your review. We would be happy to look into any false alarms you've experienced. Please contact our technical support department at 877-827-6207, Option 1. We look forward to hearing from you.

Sincerely,

MobileHelp

Feb. 26th, 2018

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Joyce Waukesha, WI

Great help strong enough to work in my area

7 years ago

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Fred

Fast Delivery and easy set up, worked as advertised

7 years ago

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Reply from MobileHelp

Thank you for your review! We are happy to hear we met your expectations! Thank you again for being a valued part of the MobileHelp family!

Feb. 26th, 2018

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David S Dean Lewes, DE

Responsiveness, simplicity of design, feeling of security!

7 years ago

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Fran Land O' Lakes, FL

Easy to use and the ability to take wherever I go

7 years ago

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D Tanner Houston, TX

Response to dropped fall button immediate!

7 years ago

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Jack Shenk Decatur, GA

Good customer service. Good quality equipment

7 years ago