Name: MobileHelp
Rating: 4.6

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Verified Customer

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Reba Harney Demorest, GA

I have good reception when I have tested my equipment.

7 years ago

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Mimi2 Austin, TX

Good response but fall button is super sensitive and goes off too easily

7 years ago

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Phil Waukegan, IL

excellent service and ease of set-up etc

7 years ago

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anonymous

It is kind of expensive for me because I am on a fixed income

7 years ago

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QUEENSG Katy, TX

THEY ARE EFFICIENT AND QUICK TO CHECK ON ME.

7 years ago

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Dede Klatsky Carmel, NY

Not happy with necklace wristband, both have their drawbacks. Would really like a wristband like fitbit

7 years ago

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Amanda Rodriguez San Antonio, TX

Very prompt and easy to speak with agent.

7 years ago

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Gale C.

Dependable. Equipment is easy to understand and use.7

7 years ago

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Dorothy Wilson Winston Salem, NC

I get notified everytime Moms power goes out so I can check on her

7 years ago

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polish in ri Hope Valley, RI

Prompt, polite, and professional response..

7 years ago

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mkmiller82 Frackville, PA

Very helpful when my mom's alarm goes off

7 years ago

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Jennifer Martin

They are quick to respond and very polite when responding

7 years ago

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Verified Customer

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RON Ontario, CA

I've only been on your system a month, and it's too early to rate your services. Mainly, thank goodness, I haven't needed your assistance.

7 years ago

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SOCORRO PRADO Miami, FL

FAST RESPOND AND RELIABLE, BEST MONEY EXPEND EVER

7 years ago

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Jack Baton Rouge, LA

All equipment function as advertised when testing

7 years ago

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Anonymous Riverside, CA

Great customer service, good products, easy set-up

7 years ago

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Eli in Houston Houston, TX

Easy to set up Great wrist bracelet if help is neede

7 years ago

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Cay Rahway, NJ

I have only used it once, but they did send someone.

7 years ago

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Todd vankersen

Everybody has been very nice and helpful and onnist

7 years ago

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Kathy Chicago, IL

Excellent in every way. Very helpful and proactive.

7 years ago

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Annette Roberts Fitzgerald, GA

service, etc. much better than one I tried earlier

7 years ago

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none Houston, TX

They were helpful & answered all my questions.

7 years ago

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Helen Newlin Blacklick, OH

Everyone was helpful in guiding us thru the process

7 years ago

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none Milwaukee, WI

excellent customer service, ease of use, responsive

7 years ago

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Piece of mind Columbus, IN

Fall detection is pricey because you don't know if it works.

7 years ago

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Valerie, daughter of Madelene Old Town, FL

Very quick to respond, pleasant and understanding

7 years ago

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Mavis Spencerport, NY

As far as I'm concerned, dealing with their people has been very satisfactory.

7 years ago

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Lillian Jamestown, RI

Quick response, always available

7 years ago

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Colette Kansas City, KS

Aways there when needed, no long waiting for a response.

7 years ago

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Mary Morton, PA

They have been very helpful when contacted.

7 years ago

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Vivian&Sherman Longwood, FL

Very nice and knowledgeable about the product. Price is very competitive.

7 years ago

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Carol Tucson, AZ

my pendant is fine but my wrist band broke on the second day

7 years ago

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Dorothy Chicago, IL

I can depend on them even if I GO OUTSIDE .

7 years ago

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Lucie

Quick response, even with an occasional false trigger.

7 years ago

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Susan Granite City, IL

They do answer right away even though it is usually a false alarm.

7 years ago

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Kathy Lomita, CA

I wear it 24/7. But I have never had to use it so I do not know any other way to rate it. It does make me feel safer

7 years ago

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Verified Customer

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William Portland, OR

Found with 911 responders 3 minutes away and with membership in Fire-Med and Life Flight this service was not necessary. At 1/4th the cost!

7 years ago

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Claude Surprise, AZ

Only needed one emergency and response was great.

7 years ago

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James Collierville, TN

Very good service and quick response to alarms.

7 years ago

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Danny Longwood, FL

Equipment for regular service and their response time is above expected levels.

7 years ago

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Ingrid River Falls, WI

Since I never had to use it so far I cannot rate it yet The only thing that I can comment on are the wrist bands. They get itchy in warm weather

7 years ago

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Gene Savannah, GA

They stay on the line to make sure you are ok.

7 years ago

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Joan

The Help Button is light and convenient. I've not had a need to use to date.

7 years ago

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Mary Pryor, OK

Good plan, just haven't had to use it yet. Customer service is responsive when you have a question.

7 years ago

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Helga Wichita, KS

My call has been answered right away and that makes me feel safe.

7 years ago

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Elizabeth Minneapolis, MN

I can leave home and go anywhere I want

7 years ago

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Shirley Reed Philadelphia, PA

They've offered a good service for my family member, however, I just hope that they'd be on time when she needs to push the button.

7 years ago

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Theresa Bernier Gray, KY

It's nice knowing that it's available when needed, so I'm pretty satisfied.

7 years ago

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Dale Seifert Townsend, WI

I thought it was a good idea to have a system and just for home security.

7 years ago

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Barbara Jackson North Wales, PA

I am 100% satisfied because it works perfectly.

7 years ago