Name: MobileHelp
Rating: 4.6

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Verified Customer

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Janet

Great customer service. So glad we made this choice.

1 year ago

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Robert

Very easy to use. Responsive to communication.

1 year ago

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Torie Arthofer Naperville, IL

Easy to set up, good response to one incident

1 year ago

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Yolanda Curtis Massillon, OH

My adult children and myself are feeling secure

1 year ago

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Denise Canton, MI

Excellent product. Excellent, customer service.

1 year ago

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Allene

Affordable and people are courteous and knowledgeable

1 year ago

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Barbara Los Angeles, CA

Easy to order, easy to install. Great service so far

1 year ago

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Chris K Stevens Point, WI

Good customer service when purchasing. Answered all questions.

1 year ago

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Gloria Plainfield, IN

Salesman explained everything thoroughly.

1 year ago

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Annie Claremont, NH

I like the system, I makes me feel that am protected .

1 year ago

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Jerry Port Huron, MI

I liked that the reply was quick even though it was false alarm

1 year ago

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Robert Queen Creek, AZ

Easy to set up and manage. Very satisfied.

1 year ago

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Sharon Taylor Tacoma, WA

HELPFUL AND INFORMATIVE. PRODUCT ARRIVED PROMPTLY

1 year ago

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Nina Commack, NY

Easy to understand directions, great Customer Service.

2 years ago

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Gale Harris Chula Vista, CA

Easy set-up & installation! Friendly Rep

2 years ago

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Margo Westerville, OH

Fast response time and kind, caring representatives

2 years ago

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Thomas Lambach New Orleans, LA

very helpful with my issues and very polite

2 years ago

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Dan Vogel Bellmore, NY

Fantastic and knowledgeable customer service

2 years ago

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Damon St Louis, MO

Awesome. Saved me from laying on the floor

2 years ago

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Kenneth Buffalo, NY

The price was good and the service was great

2 years ago

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Terry Denver, CO

Customer service was excellent and prompt.

2 years ago

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Phyllis Saratoga Springs, NY

Very courteous and professional professional

2 years ago

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Robert Reynoldsburg, OH

EXTREMLY HELPFUL AND KNOWLEDGEABLE ABOUT NEEDS.

2 years ago

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Louise Albuquerque, NM

Great equipment great service Professional staff

2 years ago

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Kathy L Orlando, FL

She was very helpful. And very pleasant to talk to

2 years ago

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Todd Lafayette, LA

Service is prompt and on time. Feel really comfortable

2 years ago

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Rob Sumner, WA

Appreciate the automatic fall detection feature.

2 years ago Edited October 25, 2023

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Paul Las Vegas, NV

System seems to be working fine let's hope it works when I need it

2 years ago

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Herbert Adams Crossville, TN

Follow thru and complete professionalism by reps.

2 years ago

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Ayse Miami Beach, FL

It is easy to use and makes me feel safe.

2 years ago

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Gwendoline Ray Seattle, WA

Orientation after purchase and initial use.

2 years ago

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Cathie Chagrin Falls, OH

I liked the annual cost and that I could pay by check.

2 years ago

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Sherri Farnham

Friendly customer service and even when false alarm

2 years ago

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Jonell Sandy Hook, CT

The service is reliable and easy to understand.

2 years ago

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Kimberly Scottsdale, AZ

I’m disappointed that I have to take off the monitor daily to recharge the battery.

2 years ago

Reply from MobileHelp

Hi Kimberly, We have received your review and we apologize for any inconvenience you are experiencing due to battery life. We do recommend placing the mobile unit on the charger every night to make sure it has a full charge when you start your day. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to look into this with you and provide you with any equipment replacements needed. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.

Jul. 19th, 2023

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Verified Customer

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Doug Fairbanks Hartland, MI

System works well, even out in the woods

2 years ago

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Texas Tom Helotes, TX

Works well. Professional staff. Recommend.

2 years ago Edited August 2, 2023

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Jennie Montgomery, AL

I like the fact that it can be used in any emergency!

2 years ago

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Lynn Akron, OH

Great alert button and reasonably priced ! Would recommend highly !

2 years ago

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Patricia Columbus, OH

This is very reliable, and makes me feel safer

2 years ago

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Dan Austin, TX

Quick response, easy to use. Very happy so far.

2 years ago

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Janice Wermuth Pacific Grove, CA

Easy to use. Very sensitive! Makes me feel safe.

2 years ago

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Fred Parker Houston, TX

The necklace fob keeps sending me false alarms. There needs to be a way to set sensitivity on it.

2 years ago

Reply from MobileHelp

Hi Fred, We received your review and we apologize for the issues you are experiencing due to the false alarms. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve this issue and provide you with any equipment replacements needed. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Jun. 21st, 2023

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Verified Customer

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Lenore Ocala, FL

I like the fall detection and the Micro necklace.

2 years ago

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Sherry Green Pensacola, FL

I like the professionalism and value also peace of mind

2 years ago

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Ray Rodgers DeLand, FL

Prompt delivery of equipment. Excellent customer service.

2 years ago

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Priscilla Washington Florence, OR

Immediate response and quick to arrive..

2 years ago

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Edward Ocala, FL

I liked everything. Esp. the technical help people

2 years ago

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Ronnie Kissimmee, FL

Easy set up test work great, have not tried real emergency

2 years ago

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Sheri Caudell Fresno, CA

So far have been very happy with the response time.

2 years ago