Name: MobileHelp
Rating: 4.6

check_circle

Verified Customer

star star star star star

Joyce Denver, CO

Response features and price were all factors for this review.

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Not satisfied

Product did not work as advertised at all We spent time trying to get the item to work but it never was able to get a proper signal leaving me unprotected

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Staci Adam Bowling Green, MO

The main thing we wanted was the fall alert. It's worn everyday, but it has not detected two times that he fell.

6 years ago

Reply from MobileHelp

Dear Staci,

Thank you for your review. We would be happy to go over any alarms with you. Please contact Technical Support at 877-827-6207, Option 1. We look forward to speaking to you.

Best Regards,

MobileHelp

Apr. 18th, 2018

check_circle

Verified Customer

star star star star star

Marie May Dionne

What I like best is that I can go outside with it; I can use all the time.

6 years ago

check_circle

Verified Customer

star star star star star_border

Cornell Catchings Jackson, MS

I got the the pocket speaker. I use it everyday. Their customer service has been a benefit to me.

6 years ago

check_circle

Verified Customer

star star star star star_border

Gigi D.

thank goodness have never, as of yet, needed to use them, but sure if I did they would be there.

6 years ago

check_circle

Verified Customer

star star star star star

Biffer

Easy to use, nice knowing I no longer worry about being alone.

6 years ago

check_circle

Verified Customer

star star star star star

Anonymous

Simple and effective way to feel that your loved ones are safe

6 years ago

check_circle

Verified Customer

star star star star star_border

Lenora

Only used three weeks . The return process was as promised within thirty days and no hassle .

6 years ago

check_circle

Verified Customer

star star star star star

doris purvis

every one has been very helpful when I have asked for information

6 years ago

check_circle

Verified Customer

star star star star star

Holly in Buford, GA

ease of getting info before i was a customer & ease of setting up new account

6 years ago

check_circle

Verified Customer

star star star star star

Jennifer Patchen Seeley Lake, MT

I liked that it operates on cellphone service. It's small and very accessible.

6 years ago

check_circle

Verified Customer

star star star star star

J. M. Waupun, WI

I got this device because I'm old. I use it both during daytime and nighttime.

6 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous

I liked the online recommendations I saw. It was easy to set up, and straightforward to use.

6 years ago

check_circle

Verified Customer

star star star star star

Claudette Beverly Richmond, VA

I got it because I understand it could be used anywhere in the country.

6 years ago

check_circle

Verified Customer

star star star star star

Happy,Martha.

Gives you support and trust as you go outside about your day

6 years ago

check_circle

Verified Customer

star star star star star

Na Tampa, FL

Excellent products and service! I would recommend them to anyone.

6 years ago

check_circle

Verified Customer

star star star star star

Carmella Martino

customer service, fair pricing,advertising, multiple units as part of equipment

6 years ago

check_circle

Verified Customer

star star star star star

Linda Jackson Richmond, IN

Excellent customer service and feel secure knowing my Mother has this.

6 years ago

check_circle

Verified Customer

star star star star star

Frances Wagner Granger, IN

Have and still have and still have a good experience with their companyQ

6 years ago

check_circle

Verified Customer

star star star star star

Dolores Wong San Francisco, CA

I have always been able to get assistance, even if I am just trying to test it.

6 years ago

check_circle

Verified Customer

star star star star star

East Texas Carthage, TX

So far no complaints; everything seems to work as advertised

6 years ago

check_circle

Verified Customer

star star star star star

Evelyn and Perry Henderson Dayton, OH

They are very dependable and just a minute away I truely love Mobile Help!

6 years ago

Reply from MobileHelp

Dear Evelyn & Perry Henderson,

Thank you for this fabulous review! We love having you as a customer! :)

Kind Regards,

MobileHelp

Mar. 13th, 2018

check_circle

Verified Customer

star star star star star

Mike Seattle, WA

Great value, easy to setup and use with great customer support.

6 years ago

check_circle

Verified Customer

star star star star star

Cheryl P. Allen, TX

Great Customer Service- prompt response and very patient with false alarms.

6 years ago

check_circle

Verified Customer

star star star star star

Anonymous Linton, IN

The alarm has gone off and they answer. I have peace of mind

6 years ago

check_circle

Verified Customer

star star star star star

carlo liccardi Stuart, FL

so far have not had the need to use it...Customer service very helpful

6 years ago

check_circle

Verified Customer

star star star star star

Elaine New Rochelle, NY

The people helping set up were very knowledgeable & easy to foloow

6 years ago

check_circle

Verified Customer

star star star star star

Claudia Schinn Palo Alto, CA

I use it every day and it works. We've had no problems with it.

6 years ago

check_circle

Verified Customer

star star star star star

Bert Lipitz

So far everything has gone perfectly so I'm completely satisfied

6 years ago

check_circle

Verified Customer

star star star star star

Anonymous

I just returned from a vacation in Fl and it was so easy to pack and unpack.

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Bill and Barbara Brandenburg Oklahoma City, OK

Have been trying over 2 weeks to get Medication Reminder to work. Seems to be something tech support has never experienced and doesn't know what to do.

6 years ago

Reply from MobileHelp

Hello Barbara, It was a pleasure speaking to you recently. We are happy to know that we have fully resolved your issue. At MobileHelp we pride ourselves in providing a great experience to our customers. We apologize for any inconvenience that you experienced. Should any additional questions or concerns arise, please don't hesitate to contact us. Kind Regards, MobileHelp

Feb. 26th, 2018

check_circle

Verified Customer

star star star star star

Nelson Rivera The Bronx, NY

It's a cool machine, I've used it and things worked. It's all good.

6 years ago

check_circle

Verified Customer

star star star star star

Edie Sp ring Sun City West, AZ

Easy to wear, and take with you .Also,i have yet to use it in an emergency.

6 years ago

check_circle

Verified Customer

star star star star star

Eileen Tank Cottage Grove, MN

So far it has been very dependable and that is what my family wanted.

6 years ago

check_circle

Verified Customer

star star star star star

Marelta New York, NY

Very efficient and caring.I am very satisfied with the service so far.

6 years ago

check_circle

Verified Customer

star star star star star

Endo

Very responsive to signal and good about canceling false calls

6 years ago

check_circle

Verified Customer

star star star star star

Diane Massey. Daughter.

Called for help when there was no response from my dad who fell.

6 years ago

check_circle

Verified Customer

star star star star star

Hettie Harrisburg, PA

Mobile Alert is very responsive! They call me when there may be a problem.

6 years ago

check_circle

Verified Customer

star star star star star

Charlie Dee Sebring, FL

Their customer support is very knowledgeable, and the equipment is very sturdy.

6 years ago

check_circle

Verified Customer

star star star star star

Frank Mayott Earlton, NY

I think its pretty good service. It works, and it's there when I need it.

6 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous Chatsworth, CA

I got it after seeing an advertisement. They always communicate, but it's too expensive.

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Metta Mauer Vidor, TX

I went with them just because they were available. I've never used it, but it goes off when I don't need it.

6 years ago

check_circle

Verified Customer

star star star star star

DavidRosenfeld

I never used the product but I'm sure it would have worked had I used it.

6 years ago

check_circle

Verified Customer

star star star star star

MarieHaygood

Good service. Prompt replies to questions. Would recommend to anyone.

6 years ago

check_circle

Verified Customer

star star star star star_border

Jonnie Meseier Fort Walton Beach, FL

The one time I used it, it was by mistake. Still, they answered my call alright.

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Carolyn Schum Largo, FL

I used it last time I fell and couldn't get up. Their response time was excellent and they got me help right away.

6 years ago

check_circle

Verified Customer

star star star star star

Guy Catania Overton, NV

I just wear it every day. I'm happy with it, I have no complaints.

6 years ago

check_circle

Verified Customer

star star star star star

JOSEPH H. SZEJKO Bethel Park, PA

Equipment tests performed at home and away from home were very good

6 years ago

check_circle

Verified Customer

star star star star star_border

Pearlee Weimar, TX

Arrived before time good quality and though not using it yet peace of mind gives confidence

6 years ago