Name: MobileHelp
Rating: 4.6

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Verified Customer

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Gloria Port Ludlow, WA

Everytime I ask a question, the customer service has the answer.

6 years ago

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Verified Customer

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Sally And Gordon Eugene, OR

I've had a few false alarms and they've done their part, they've answered it.

6 years ago

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Verified Customer

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Carolyn Greenwell Springs, LA

MobileHelp's customer support is always available when you need them.

6 years ago

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Verified Customer

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Stanley Evansville, WI

Whenever we test the device, customer service calls us right away.

6 years ago

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Verified Customer

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Imogene Hunker, PA

The device is a little heavy and bulky. Customer service is helpful and courteous.

6 years ago

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Verified Customer

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Pamela Irons, MI

Whenever I called in with questions, they answered them right away.

6 years ago

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Verified Customer

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anonymous Mt. Morris, MI

MobileHelp's service is very convenient and the people are very nice.

6 years ago

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Verified Customer

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Shep Boca Raton, FL

The device didn't work like it was proclaimed to. I fell twice and nothing happened. I will be returning the device back to MobileHelp.

6 years ago

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Verified Customer

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Donna Encinitas, CA

MobileHelp is very efficient, and they always answer the phone.

6 years ago

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Verified Customer

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anonymous Tampa, FL

The product goes off way too easily, when there isn't a problem.

6 years ago

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Verified Customer

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Debbie Missoula, MT

When the alarm went off, customer service responded right away.

6 years ago

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Verified Customer

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William Naples, FL

Customer service is there when you need them. The service is very efficient.

6 years ago

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Verified Customer

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Anna Quint and Brenda A. Quint Gaebel Redmond, OR

They perform checks periodically. I feel my family member is being monitored

6 years ago

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Verified Customer

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Juanitapottinger Hendersonville, TN

The alarm always goes off if they think you are in need.They always respond.

6 years ago

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Verified Customer

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Anonymous Winder, GA

It was easy to obtain, set up, and customer support was extremely helpful

6 years ago

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Verified Customer

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Beverly T. Daytona Beach, FL

Great customer service. Genuinely concerned and eager to help with needs.

6 years ago

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Verified Customer

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Edith Tribe Salem, OR

They have responded quickly even though we mistakenly touched the button

6 years ago

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Verified Customer

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Henrietta Columbus, IN

Easy to manage. Little extra equipment. Does more than one thing.

6 years ago

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Verified Customer

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Geraldine simurda Fountain Valley, CA

Always call when the button is pressed and that makes us feel secure

6 years ago

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Verified Customer

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Texas Hill Country Canyon Lake, TX

Their package with their price and their help in putting it all together.

6 years ago

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Verified Customer

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Anonymous Buffalo, NY

It is prone to calling on accident, but they respond quickly to the calls.

6 years ago

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Verified Customer

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Anonymous Brownwood, TX

Every time I had a question, the answer from customer service is pretty quick.

6 years ago

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Verified Customer

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Charles M Port Saint Lucie, FL

When my machine goes off accidentally they are responsive and courteous.

6 years ago

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Verified Customer

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N Port Clinton, OH

They are helpful in explaining things, and they are a cheaper option.

6 years ago

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Verified Customer

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Rita Franklin, WV

It had been accidentally set off and they get with me right away.

6 years ago

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Verified Customer

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Robert Virginia Beach, VA

It works, and they seem to have all the answers to my questions.

6 years ago

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Verified Customer

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Donald Bessemer, AL

I dropped it accidentally and it went off, so it's working well.

6 years ago

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Verified Customer

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Juanita Ashland, KY

A few times it has gone off on its own and they were very prompt and courteous.

6 years ago

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Verified Customer

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Dorothy Lincoln University, PA

The watch makes my arm itch, so I change it from one arm to another at night.

6 years ago

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Verified Customer

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Nila Winchester, IN

The thing goes off when I'm just sitting here doing nothing. It irritates me, and they call me and I have to cancel it and I can't get them to shut up.

6 years ago

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Verified Customer

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Amelia

I carry the device around with me wherever I go. Its an easy product to work with.

6 years ago

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Verified Customer

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Jimmy

When I press the button on the device, MobileHelp immediately answers.

6 years ago

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Verified Customer

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Erdine

They were very cooperative with my questions and so far, it's been positive.

6 years ago

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Verified Customer

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Elvis A. Aberdeen, MS

The device has high quality. Customer service is very responsive.

6 years ago

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Verified Customer

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David New York, NY

Sometimes I actually just press the button, but they call immediately.

6 years ago

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Verified Customer

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Anonymous Magnolia, AR

The price is a little high, but I carry it around with me all the time.

6 years ago

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Ian Lady Lake, FL

I've accidentally activated it a couple of times and had pretty much an immediate response.

6 years ago

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Verified Customer

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Anonymous Lafayette, IN

I trust them, they're good people and did a great job for me.

6 years ago

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Verified Customer

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John Las Vegas, NM

I am very happy with this system. They have been responsive to my calls.

6 years ago

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Verified Customer

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Bonnie Jefferson, WI

They are really alert about calling me even if I just bump the device.

6 years ago

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Verified Customer

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Anne

Every time I get in the shower it goes off and they call. It keeps announcing false fall alarms.

6 years ago

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Verified Customer

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Robert

My husband fell once in the house and they immediately let us know.

6 years ago

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Verified Customer

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Altha

My experience with customer service so far was excellent. I wear it constantly.

6 years ago

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Verified Customer

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Edgar

I knocked off the medallion on my chest and they did come. It worked very well.

6 years ago

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Verified Customer

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Ruth

I've had a few questions and they were answered to the point that I understood.

6 years ago

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Verified Customer

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Angelina

I know I'll be ok because when I set it up, they answered the call right away.

6 years ago

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Verified Customer

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Brenda

I can go anywhere with it and it's very comfortable. I have the wrist one.

6 years ago

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Jean

I accidentally signaled them twice and they were very quick to respond.

6 years ago

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Verified Customer

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Lane

You can use it anywhere, even if you're out in a lake or somewhere.

6 years ago

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Verified Customer

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Norine

I appreciate that I have different choices like the necklace or the watch.

6 years ago