Name: MobileHelp
Rating: 4.6

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Verified Customer

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Anonymous

It's very convenient and very comfortable. They're available when I need help.

5 years ago

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Verified Customer

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Gayle Philadelphia, PA

I had dropped the device and it notified the company and that was a help because they were very fast emergency people.

5 years ago

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Verified Customer

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Cora Oklahoma City, OK

Customer service has been very receptive to each situation for each question that I might have.

5 years ago

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Verified Customer

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Patricia Bluefield, WV

When the device did go off, everyone that answered the call were very nice.

5 years ago

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Verified Customer

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Barbara D Ballston Spa, NY

I used it twice by accident and they responded right away. But, I wish it was harder to activate.

5 years ago

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Verified Customer

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Dorothy Lake Worth, FL

Everybody has been very helpful and I'm very comfortable with this company.

5 years ago

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Verified Customer

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Jillian Plattsburg, MO

I find that it goes off when it shouldn't go off. But, they answer the call very well.

5 years ago

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Verified Customer

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Joseph New Kensington, PA

Every single time I have tested it, the people have been unbelievably great.

5 years ago

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Verified Customer

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Ada R. Elkhart, IN

The representative was really kind and explained it all to me.

5 years ago

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Verified Customer

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Aly Chehalis, WA

I pushed the wrong button or something, but I got a response right away.

5 years ago

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Verified Customer

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Lena Houston, TX

Good pricing for what you get. Have not had to use the product yet

5 years ago

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Verified Customer

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mc New Port Richey, FL

they were veryhelpful when we call and theyfollow up on there product

5 years ago

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Verified Customer

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Donna Bettencourt Valley Center, CA

Easy to install and handy devises. Not needed yet but glad it is here

5 years ago

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Verified Customer

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Satisfied Customer! Las Vegas, NV

The staff is helpful, courteous, and knowledgeable about the product!

5 years ago

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Verified Customer

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James Novato, CA

They always respond to my phone calls immediately, they are very responsive.

5 years ago

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Verified Customer

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Howard Kennewick, WA

I haven't had any problems with it, and they took excellent care of me.

5 years ago

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Bill Towson, MD

Somebody called me to make sure I was testing it which I thought was helpful.

5 years ago

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Verified Customer

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Anonymous Allegany, NY

If the electric goes out, I will still have this for so many hours.

5 years ago

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Verified Customer

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Josephine & Marvin

According to talking to them when we put everything together it was very good.

5 years ago

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Verified Customer

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Arlene Seaford, NY

They were very helpful at the beginning when I first signed up with them.

5 years ago

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Helen Brooklyn, NY

The size of it is good and you have options of how you can wear it.

5 years ago

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Verified Customer

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Robert

The times I hit it by accident, they responded to me very quickly.

5 years ago

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Verified Customer

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Sue Cleveland, OH

I lik that you can take it where you want to go and that's a good thing.

5 years ago

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Verified Customer

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Deborah Evergreen, AL

As soon as I pressed it, they called me to make sure I was okay. It works.

5 years ago

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Verified Customer

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Janet Clermont, FL

I accidentally set it off three times. They did answer promptly.

5 years ago

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Verified Customer

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Anonymous Darrington, WA

I bumped it a couple of times and they've been right on the ball.

5 years ago

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Verified Customer

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Anonymous Park Rapids, MN

When I hit it and made a mistake, I got phones ringing and it's so loud and I know it needs to be but everyone can hear in the apartment building.

5 years ago

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Verified Customer

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Adolph Douglas, GA

Serveral times they've come on and checked that everything is fine.

5 years ago

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Verified Customer

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Karolyn Shockey

It is a bit too sensitive, has gone off 3 without being called. But proves its working!

5 years ago

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Verified Customer

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Judy

It's easy to use and helpful. The customer service is outstanding.

5 years ago

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Verified Customer

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Michael

Their equipment is easy to install and their responsiveness is first rate

5 years ago

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Alice

Needed their service last night and they were quick in their response.

5 years ago

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Verified Customer

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Carol

Easy to sign up, delivery prompt, reps polite and informative

5 years ago

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DL

The Mobil device for when outside house inconvenient due to have to remembering to take both devices

5 years ago

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Verified Customer

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Nick. M

Quick response time nice people to work with,seemed truly concerned.

5 years ago

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Verified Customer

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MOM Tucson, AZ

They are very polite to me when I accidentaly set the equipment off

5 years ago

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david shargel Dunnellon, FL

have always been right there everytime the button was hit accidently.

5 years ago

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Sybil2520

They go too fast after receiving an alert. Too many false alerts from the around-the-neck device.

5 years ago

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Nancy Porter Liberty, KY

Hard to get my husband to use it he can't understand he can't talk to it so not sure it's right for us

5 years ago

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Verified Customer

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Wheelchair mama Gainesville, FL

Easy to set up. Did a test and response was excellent and timely.

5 years ago

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Frances Wise Westover, MD

Quick but patient response; lightweight and small mobile devices

5 years ago

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T Payne Sullivan, WI

friendly staff, helpful and concerned when there has been a fall detected

5 years ago

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Verified Customer

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All of the employees Sopchoppy, FL

Because their services is good ,and there when you need them

5 years ago

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Kathryn Palm Harbor, FL

The device goes off fairly easily. This worried me until customer service offered some tips on how to use it better.

5 years ago

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Verified Customer

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Edward Coupeville, WA

The service is high quality. Customer service responded to me immediately.

5 years ago

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Verified Customer

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Harry Parkersburg, WV

The service offered is very good. When I call, they answer and help.

5 years ago

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Erma Conway, AR

I only wish that the device could have a louder ring that signifies the alarm went off.

5 years ago

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Verified Customer

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Jack A. Bettendorf, IA

Every time we set off the alarm, customer service's response time is fast.

5 years ago

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Verified Customer

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Anonymous Phoenix, AZ

Prompt, courteous service initially, as well as when returning an item

5 years ago

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Verified Customer

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Greg Tucson, AZ

Great service in the case of real and false alarms. Fast action in both.

5 years ago