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MobileHelp

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7.5

Overall Score

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Scott Sumner

Great service and device that I can trust in emergency situations

5 years ago

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Joyce Lyons, WI

I hardly know it is around my neck, & the mobile device fits in my purse

5 years ago

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Nancyrose

Product is so easy to use. Customer service was great. Easy set up.

5 years ago

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Very. Satisfied customer

I am secure at home and away. Have had a instant response to an alert.

5 years ago

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Ethel Beaman

The mobile needs to cover more area - i doesn"t reach to my brdroom. I take the mobile to my room

5 years ago

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Connie

Everyone I have talked to has been wonderful and extremely knowledgeable .

5 years ago

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Michael

Ease of setup of equipment, and wireless connection for emergencies

5 years ago

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Cleveland Williams

Device works exactly as advertised with speedy first responder notification

5 years ago

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Ray Onyett

prompt, courteous aervice. Had my interest at heart. No contract.

5 years ago

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Emma

Because they are there if there any sound that could be a fall in a few seconds

5 years ago

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Paul Pedersen

Works as advertised both times it was needed. Quick response each time.

5 years ago

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Darline

Fast, accurate, and dependable. I have a sense of peace knowing my mother is protected.

5 years ago

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Susan S.

All interactions with Mobile Help have been informative & helpful.

5 years ago

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Carol Sue Smith

Quality of customer service as well as quality of the product itself.

5 years ago

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Keith N

Simple device to install and use. Excellent customer service.

5 years ago

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Gene Feil

Easy to read and operate. Customer service is quick to respond.

5 years ago

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Dory

Would have given 5 but when doing monthly tests takes very long time for operator to answer.

5 years ago

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Keith

My mother had an incident and it worked out fine, I was impressed.

5 years ago

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Harry Annapolis, MD

I like the GPS system, it was set up properly and works very well.

5 years ago

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R. Levittown, NY

It's extremely sensitive, there were many times where it triggered when I took it off.

5 years ago

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Eli

We wanted something that my husband could use outside and this is what we found we could use.

5 years ago

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Susan

There have been some false alarms, but they call immediately to check on me.

5 years ago

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Wayne

Any time I bump or drop it it goes off and I get a response immediately.

5 years ago

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Patricia

I've had a couple of false alarms at night and someone responded over the apparatus quite quickly.

5 years ago

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Irene Victor, CA

I've had false alarms and they were right there and they're very helpful.

5 years ago

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Johannah Riverview, FL

The people are always nice and the people that brought it here was very nice.

5 years ago

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Joseph

The customer service representatives are very knowledgeable.

5 years ago

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Richard L

It took me about thirty seconds to get a response. The device is a little sensitive at times.

5 years ago

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Josephine Fresno, CA

It goes off once in awhile and they're very concerned and considerate when they call.

5 years ago

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Santina

I used the fall one and it kept going off without we touching it. I am always with someone so I never really need it. They do try to help.

5 years ago

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Robert

I live by myself. I like that I can leave the house with it.

5 years ago

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Janie Greenville, SC

I feel secure with it around my neck. They are very trustworthy.

5 years ago

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Anonymous Greeneville, TN

It's great but it does take a little while to get answers to my calls.

5 years ago

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Elaine

They offer good information about everything. I wish it were cheaper.

5 years ago

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Kay

The device works. They are very responsive and very patient.

5 years ago

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Julian

It is a little hard to really get used to the system. It performs the way it is supposed to.

5 years ago

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Annie Philadelphia, PA

I feel that MobileHelp is a trustworthy company. They always answer my calls.

5 years ago

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Pam

Customer service is very quick to respond to any alert calls.

5 years ago

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Donna

Every time I have called customer support they have been helpful.

5 years ago

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Anonymous

Customer service answers my calls very quickly. I hope that the watch would keep a charge longer.

5 years ago

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Oliver S

Customer service is very prompt at responding, and the device works good.

5 years ago

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Marie

I get good feedback from customer service. The device is worth its price.

5 years ago

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Anonymous

MobileHelp's device is very easy to use and their customer service was there.

5 years ago

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Norma

I accidentally set off the alarm and they responded immediately.

5 years ago

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Heather

The device and service is affordable, helpful, and accessible. Customer service is responsive.

5 years ago

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Joan

Any communication that I have had with MobileHelp has been very satisfactory.

5 years ago

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Theresa

MobileHelp responds quickly, and I am very satisfied with their service.

5 years ago

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Ilene San Diego, CA

The necklace falls off my neck all the time. They do answer very quickly and get to you right away.

5 years ago

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Margaret

They answer very quickly when the alarm goes off. The price was right for me.

5 years ago

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Carol

I wear it 24/7 and they instantly reply to me when I press the button.

5 years ago