Name: MobileHelp
Rating: 4.6

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Verified Customer

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Ladonna Gaston, OR

They didn't fully explain to me how to use the equipment, but it works well.

5 years ago

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Verified Customer

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C

The people I spoke to on the phone were very nice and helpful.

5 years ago

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Anonymous Delray Beach, FL

When I had a problem, customer service immediately rectified it.

5 years ago

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Maryann

They come immediately. It is very simple, trustworthy, and good.

5 years ago

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Verified Customer

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Alfred Hickory, NC

Tested it a couple of times and I like everything about it so far.

5 years ago

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Anonymous Seattle, WA

I feel more secure and the device seems to work fine when I test it. They answer all my questions.

5 years ago

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Verified Customer

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Elizabeth Yucca Valley, CA

The people I talked with were good and the product seems to work efficiently.

5 years ago

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Diane Phillips

Customer service was great,got equipment and it was very easy to set up

5 years ago

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Clara Keehn

Accidently dropped the necklace and there was an response instantly. Thank you.

5 years ago

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Verified Customer

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Bernice Weisgrau

Everything is working properly ... Available when necessary...............

5 years ago

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Verified Customer

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Judy

The necklace is easy to connect. I love the way the machine lights up.

5 years ago

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Verified Customer

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JANICE Adams

Because they was helpful with information on every question asked

5 years ago

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Verified Customer

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Sean

Only 2 occurrences so far. All handled well. No complaints. Thanks MobileHelp!

5 years ago

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Verified Customer

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Mary

Whenever the alarm goes off, they are always in contact with us immediately.

5 years ago

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Noor

I like that I can get help as soon as possible in case of an emergency. They answer right away.

5 years ago

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John Culpeper, VA

Everybody I've talked to has been cordial, informative, and knowledgeable

5 years ago

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Inez J Fairhope, AL

My button was malfunctioning, but I got a new one and everything is working perfectly.

5 years ago

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Jeffrey East Stroudsburg, PA

The device has worked properly with no problems the few times I have tested it.

5 years ago

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Donald Melbourne, FL

The necklace gets set off too easy, but they are very quick to respond to an alarm.

5 years ago

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Anonymous Lincoln, CA

The device and services that MobileHelp provides seem to be reliable.

5 years ago

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Anonymous Salina, KS

The necklace is a little touchy, but they always respond quickly.

5 years ago

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Udai Pomona, CA

They are very good at communicating with me and solving all of my problems.

5 years ago

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Roberta Alexandria, VA

The button is too sensitive, but they are very responsive when they call.

5 years ago

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V Taylor Union City, GA

they are quick to send help. Emergency professional were very competent.

5 years ago

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Charlotte Hatfield Texarkana, AR

Everything is fine though the devices could be a little fanicer - not so plain

5 years ago

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Isabella

I've tested my MobileHelp device and it's very sensitive. Quality of the device is 5/5

5 years ago

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M Brooklyn, NY

They are very knowledgeable. It's very handy and easy to operate.

5 years ago

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Marilyn

We haven't had any problems with the customer service, it's been great.

5 years ago

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Judy Oak Harbor, WA

They always take care of what they say they're going to take care of.

5 years ago

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Carol Fresno, CA

I tested the MobileHelp device this morning and it works fine.

5 years ago

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Claire Delray Beach, FL

My medical alert device is perfect. I like the fact that there is a magnet.

5 years ago

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Barbara

They are so prompt when answering your call. I don't like the black string on the necklace.

5 years ago

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Major Piedmont, SC

You can really tell the employees of MobileHelp care about you.

5 years ago

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Anonymous Laurinburg, NC

They are very professional and they explained how the equipment works to me.

5 years ago

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Rifka Austin, TX

I have called customer service a couple of times and they have been helpful. I dislike the device quite a bit, it is not comfortable to wear.

5 years ago

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Sammy Keithville, LA

I have used it three times and they have come along and been pretty prompt.

5 years ago

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Rod Renton, WA

The device is very easy to use and the response time is immediate.

5 years ago

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Jimmie Poteau, OK

Customer support has taken care of everything I have called them about.

5 years ago

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Dawn Minneapolis, MN

They have good service, I don't have to worry about being able to get through the phone.

5 years ago

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Carl And Linda B

The device is very easy to use and the setup was very simple.

5 years ago

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Samuel

It works great, but sometimes the fall button goes off a little too easily.

5 years ago

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Anonymous

I can always know that if I call, they will answer immediately.

5 years ago

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Betty Rockledge, FL

The customer service is great because they answer all of my questions.

5 years ago

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Anonymous

When I have called, they always have excellent service and answer my questions.

5 years ago

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Teresa Jackson, MS

I like MobileHelp because they always respond quickly when I need them.

5 years ago

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Victor Town Creek, AL

I like the device a lot, but I have scheduled 3 appointments with them and they have never shown up.

5 years ago

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Elsie Mae Baltimore, MD

The price of the device is very cheap and you get what you need.

5 years ago

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Clyde Fresno, CA

When you call, there is someone at your house within 5 to 10 minutes.

5 years ago

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Donald Baker, LA

The one time I used it, it went very smoothly and I have no complaints.

5 years ago

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Lori

I dislike having to carry the piece from the button but overall I am very satisfied.

5 years ago