Name: MobileHelp
Rating: 4.6

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Verified Customer

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Joan and Joe

Easy to install and use, good customer service, although the wait time can be very long.

5 years ago

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Verified Customer

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Joan

Very courteous. Elderly folks sometimes need that little extra attention.

5 years ago

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Gilles Abramoff

Very satisfied by the service, and fell very secure since I'm with MobilHelp

5 years ago

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Fannye Jones

Prompt response of command center when the system is activated

5 years ago

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David Luti

Always pleasant to speak with y'all, problems are quickly resolved.

5 years ago

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Verified Customer

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cynthia king

Ease of use. Availability. Convenient size for carrying when away from home.

5 years ago

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Leticia Carreras

Good all around service for emergency care for my elderly mother.

5 years ago

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anonymous

They've done a good job developing the product and the reliability seems to be excellent.

5 years ago

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Nancy Spotsylvania, VA

I like mobilehelp, it is good for me, and I don't have any complaints

5 years ago

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Verified Customer

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George Walhalla, SC

Customer service was very professional. The device is fine and it tested great.

5 years ago

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Elizabeth Hillsboro, WI

They've known what to do the one time I called. The device is convenient.

5 years ago

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Verified Customer

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Ralph Daleville, AL

I have no had to use it yet but I did test it and I was pleased with the results.

5 years ago

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Verified Customer

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Anonymous Arnaudville, LA

They were very helpful and talked me through setting it up and everything else.

5 years ago

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Verified Customer

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Ray Joplin, MO

I just had to test it to make sure it worked and it worked fine.

5 years ago

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Verified Customer

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Carol

It is a high quality gadget. I have no trouble with it. I like it very much.

5 years ago

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Verified Customer

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Alice

Tested it the other day and the response was okay. I dislike that there is no arm band that has a fall detector on it.

5 years ago

Reply from MobileHelp

Hi Alice! We understand that having the fall detection on the wrist button would be helpful, however, due to the sensitivity of the button there would be lots of false alarms due to the amount of movement we have with our arms. We appreciate your feedback and our happy to have your as part of the MobileHelp family!

Aug. 12th, 2019

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Verified Customer

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Benetta Dallas, GA

Had a great experience when I tested it. I like everything about it.

5 years ago

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Thomas Levittown, PA

I think they are a good company. I like everything about it.

5 years ago

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Beverley Olney, IL

The GPS is way too big. It has accidentally gone off and they answered quickly and efficiently.

5 years ago

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Carole Cathedral City, CA

I got it sooner than expected. I just feel safer having it in the house.

5 years ago

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Ronald

Everything is great, I've had no complaints or trouble with it.

5 years ago

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Barbara And James

It worked well when I tested it and it is convenient to carry.

5 years ago

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Verified Customer

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Janice

I like the fact that I can take the medical alert device anywhere.

5 years ago

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Verified Customer

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Charles Huron, OH

Their customer service is very helpful. I like that the device protects my dad.

5 years ago

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Verified Customer

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Rosiland Peoria, IL

Everything is okay. They're always responsive if I'm having a problem.

5 years ago

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Sandra Dallas, TX

I've had one before and mobilehelp seems comparable to them. The device is fine.

5 years ago

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Verified Customer

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anonymous Houtzdale, PA

The people that set up my alarm system was courteous and nice.

5 years ago

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Verified Customer

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anonymous Bethalto, IL

I used it once when I was trapped outside. They responded really quick.

5 years ago

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Verified Customer

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John And Patricia Grass Valley, CA

I like that its mobile but I don't like the shortness of the batteries.

5 years ago

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Verified Customer

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Virginia Coolidge, AZ

Its gone off a couple of times by accident and they were right there.

5 years ago

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Verified Customer

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James And Bernice Vancouver, WA

Tested it about a week ago and they were prompt and helpful.

5 years ago

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Verified Customer

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Paul

I feel a little safer having MobileHelp. When we used it, it tested okay.

5 years ago

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Verified Customer

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Joanne

It's always handy and it goes with you. The people are very caring and helpful.

5 years ago

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Tim

Everything is working and I like it so far. It's doing great.

5 years ago

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Verified Customer

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Juanita

I like the it works when I push the button. I've called them twice and they've come right out.

5 years ago

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Walter

The company is alright, I haven't had any problems. They've treated me fine.

5 years ago

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anonymous

I like everything about it. I tested it and that was very helpful.

5 years ago

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Susan

Great customer service. It is very touchy if you bump it the wrong way.

5 years ago

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Kimberly

I tested it after we got it set up and everything went perfect.

5 years ago

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Barbara Borchers Scottsdale, AZ

Prompt to answer and help me when I was moving apartment locations

5 years ago

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Verified Customer

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Lois West Bloomfield, MI

They seem great and have been helpful. Great customer service support

5 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Eric palmer Genoa, OH

EMS was at my mom's house in 4 minutes after pushing necklaces

5 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Phyllis Dean Hendersonville, NC

good service, good product, reasonable price, great customer service.

5 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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juanita smith Dudley, NC

definitely has responded when needed, can rely on excellent customer service, friendly and prompt.

5 years ago

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Verified Customer

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Linda Chenery

Excellent up to date information. Techs are courteous, very patient customers.

5 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Nadine Kelley Oroville, CA

They were very efficient and the customer service was excellent.

5 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Jeannette Pittsburg, CA

Every items worked as advertized & all agents were VERY professional

5 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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JoAn Garden City, ID

So far, pleased with customer service! Very helpful and patient over the phone.

5 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Roselie Basehor, KS

I get excellent response time. the operators are articulate and helpful.

5 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019

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Verified Customer

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Arlene Billings, MT

Easy to use, can use wherever there is cell service, great customer service

5 years ago

Reply from MobileHelp

Thank you so much for leaving such a kind review. We really appreciate you taking the time to share your feedback for others to benefit from. Thank you again for being such a valued part of our MobileHelp family.

May. 30th, 2019