Name: MobileHelp
Rating: 4.6

check_circle

Verified Customer

star star star star star

John McMullen Gig Harbor, WA

From Online ordering thru activation its a very nice experience

5 years ago

check_circle

Verified Customer

star star star star star

John Bradley Renton, WA

Great help. Pleasent customer service. Nice looking equipment easy to use.

5 years ago

check_circle

Verified Customer

star star star star star

maria rodriguez.

twice the alarm was trigered by mistake and they responded immediatly

6 years ago

check_circle

Verified Customer

star star star star star

Vina Henry Los Angeles, CA

Because they're right on the money when pendant goes off accidentally..

6 years ago

check_circle

Verified Customer

star star star star star

Ruth A Faulkner

mobileHelp helps me when I need them and gives me good advice,

6 years ago

check_circle

Verified Customer

star star star star star_border

Lillie Washington

So far so good. Have not had to use it yet, but was assisted very well in setting it up.

6 years ago

check_circle

Verified Customer

star star star star star

Janet Dukes

Because they are very friendly and they let me know when there's a problem.

6 years ago

check_circle

Verified Customer

star star star star star

Marilyn sha5tswell

friendly people and they have always been very helpful when I have had to call.

6 years ago

check_circle

Verified Customer

star star star star star

Ernest Landeros

Professional service that delivers peace of mind for my loved one.

6 years ago

check_circle

Verified Customer

star star star star star

Shannon Seater

It is extremely convenient and covers numerous situations in home/out of home.

6 years ago

check_circle

Verified Customer

star star star star star

Janie Whitman

I always have a signal and they are always there when I need them

6 years ago

check_circle

Verified Customer

star star star star star

Margaret

take the time out to check up on me to see how my equipment is doing.

6 years ago

check_circle

Verified Customer

star star star star star

Penelope

All of questions were answered and they were pleasant to speak with

6 years ago

check_circle

Verified Customer

star star star star star

Lynn Lewis/Neil Letson

Have always responded quickly even though we have not needed EMS

6 years ago

check_circle

Verified Customer

star star star star star

Laurel

I needed to use them one time and it was quick and efficient.

6 years ago

check_circle

Verified Customer

star star star star star

Eunice Heron

Quick response ... great customer service ... budget friendly pricing

6 years ago

check_circle

Verified Customer

star star star star star

Lynn Maier

Easy installation and great customer support for installation

6 years ago

check_circle

Verified Customer

star star star star star

Ellen Eichards

I haven't had any problems with it. Testing monthly helpful.

6 years ago

check_circle

Verified Customer

star star star star star

Meg and jerry

excelkent customer service. Response time is fast able to leave husband alone

6 years ago

check_circle

Verified Customer

star star star star star_border

Amy Gardiner

Very dependable. Always very courteous & generally concerned about what is happening.

6 years ago

check_circle

Verified Customer

star star star star star

SHARON

aLWAYS AVAILABLE WHEN i HAVE QUESTIONS, HELPFUL AND KNOWLEDGEABLE

6 years ago

check_circle

Verified Customer

star star star star star

Patricia Sives

Great Customer service. Very helpful setting up the device, great value

6 years ago

check_circle

Verified Customer

star star star star star

mary hair graham

great customer service, great product, great value for all you get

6 years ago

check_circle

Verified Customer

star star star star star

Sabina

Have had several "problems" and each was handled quickly and with concern.

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Jeremy Suffolk, VA

They're always prompt and attentive to my needs. I don't like that it seems to go off by itself and then the paramedics show up.

6 years ago

Reply from MobileHelp

Hi Jeremy. We received your review and would like to contact you to resolve any issues. What is the best number for us to reach you? We apologize for any inconvenience that you have experienced. We look forward to speaking with you soon.

Kind Regards,
MobileHelp

Aug. 30th, 2019

check_circle

Verified Customer

star star star star star

Lorraine Philadelphia, PA

I like everything so far. I use it all them time and I've had no problems.

6 years ago

check_circle

Verified Customer

star star star star star_border

L Glendale, AZ

It is very effective, I used it yesterday and they asked me if I was hurt and I was fine.

6 years ago

check_circle

Verified Customer

star star star star star

Nathan

I like everything about it because it is always there for me.

6 years ago

check_circle

Verified Customer

star star star star star_border

Laura Haley

I'm new to the company. Everyone has been so helpful and polite during the set up process.

6 years ago

check_circle

Verified Customer

star star star star star_border

Joan and Joe

Easy to install and use, good customer service, although the wait time can be very long.

6 years ago

check_circle

Verified Customer

star star star star star

Joan

Very courteous. Elderly folks sometimes need that little extra attention.

6 years ago

check_circle

Verified Customer

star star star star star

Gilles Abramoff

Very satisfied by the service, and fell very secure since I'm with MobilHelp

6 years ago

check_circle

Verified Customer

star star star star star

Fannye Jones

Prompt response of command center when the system is activated

6 years ago

check_circle

Verified Customer

star star star star star

David Luti

Always pleasant to speak with y'all, problems are quickly resolved.

6 years ago

check_circle

Verified Customer

star star star star star

cynthia king

Ease of use. Availability. Convenient size for carrying when away from home.

6 years ago

check_circle

Verified Customer

star star star star star

Leticia Carreras

Good all around service for emergency care for my elderly mother.

6 years ago

check_circle

Verified Customer

star star star star star_border

anonymous

They've done a good job developing the product and the reliability seems to be excellent.

6 years ago

check_circle

Verified Customer

star star star star star

Nancy Spotsylvania, VA

I like mobilehelp, it is good for me, and I don't have any complaints

6 years ago

check_circle

Verified Customer

star star star star star

George Walhalla, SC

Customer service was very professional. The device is fine and it tested great.

6 years ago

check_circle

Verified Customer

star star star star star

Elizabeth Hillsboro, WI

They've known what to do the one time I called. The device is convenient.

6 years ago

check_circle

Verified Customer

star star star star star_border

Ralph Daleville, AL

I have no had to use it yet but I did test it and I was pleased with the results.

6 years ago

check_circle

Verified Customer

star star star star star

Anonymous Arnaudville, LA

They were very helpful and talked me through setting it up and everything else.

6 years ago

check_circle

Verified Customer

star star star star star

Ray Joplin, MO

I just had to test it to make sure it worked and it worked fine.

6 years ago

check_circle

Verified Customer

star star star star star

Carol

It is a high quality gadget. I have no trouble with it. I like it very much.

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Alice

Tested it the other day and the response was okay. I dislike that there is no arm band that has a fall detector on it.

6 years ago

Reply from MobileHelp

Hi Alice! We understand that having the fall detection on the wrist button would be helpful, however, due to the sensitivity of the button there would be lots of false alarms due to the amount of movement we have with our arms. We appreciate your feedback and our happy to have your as part of the MobileHelp family!

Aug. 12th, 2019

check_circle

Verified Customer

star star star star star

Benetta Dallas, GA

Had a great experience when I tested it. I like everything about it.

6 years ago

check_circle

Verified Customer

star star star star star

Thomas Levittown, PA

I think they are a good company. I like everything about it.

6 years ago

check_circle

Verified Customer

star star star star star_border

Beverley Olney, IL

The GPS is way too big. It has accidentally gone off and they answered quickly and efficiently.

6 years ago

check_circle

Verified Customer

star star star star star

Carole Cathedral City, CA

I got it sooner than expected. I just feel safer having it in the house.

6 years ago

check_circle

Verified Customer

star star star star star

Ronald

Everything is great, I've had no complaints or trouble with it.

6 years ago